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Smart & Final Extra!

2.4 (55 reviews)
ModerateGrocery
Closed 6:00 am - 10:00 pm
Updated 2 months ago

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Higher priced sticker on rotten meat placed over an already discounted price.
Emma Leigh W.

I purchased a tri-tip for $8.99 a pound today to make for dinner. Immediately upon opening the package all I could smell was rotting flesh. I looked on the label for an expiration date and there wasn't one, but I noticed there were two labels stacked on top of each other. So I slowly peeled the top label off and it shows that it had been discounted at some point to $6.99 a pound. I was very confused why they would up the price of already discounted meat (I have never, nor would ever purchase discounted meat). I called and spoke to the manager on duty, Alberto. He said he didn't work in the meat department so he didn't know what was going on. I told him I felt like the meat department was trying to pull a fast one and he said "you can believe whatever you want. I'll give you your money back and that's that. There's nothing more to discuss." And then he promptly hung up on me. A sincere apology for my inconvenience would've been most appropriate. He didn't even have a shred of confusion or embarrassment. He's a horrible assistant manager, and the meat department is clearly shady.

Thank you for keeping the store so well stocked & safe for your staff & customers during these crazy times.
Lance L.

Nowadays, there are so many different ways to do the most basic household chore; Grocery Shopping. From doing the deed yourself, asking a friend or neighbor to grab you a few items while they are there for themselves, using instacart, doing curbside-pick, ordering online for home delivery or using one of the many direct to consumer subscription services, the options are endless. Who knows, maybe one day all groceries will be delivered by Amazon Drones. Although all of the options above other than actually going to the store yourself might be easier, less time consuming and less work on your part, they are not always the most efficient and often times can be more trouble than they are worth. I can personally attest that many times using instacart or curbside pick up, items have been forgotten, swapped out for brands I didn't want, receiving broken eggs and let's not forget about getting produce that looks like it was handpicked by someone wearing a blindfold. For the reasons above, I have decided that if you want the grocery shopping done right, you've gotta do it yourself! --------------------------------------------------- Now, let me tell you why I love Smart & Final. Sure, I too have one of the big box warehouse memberships and don't get me wrong, I love doing my shopping there too, but I don't always want to stand in the crazy checkout lines and be around tons of people on the busy weekends just to buy my items in bulk. At Smart & Final, you can get all your basic grocery needs (fresh produce, dairy, meats and regular grocery needs) as well as buying various items in bulk and guess what, you don't need a membership card to enter. With some of the freshest produce around compared to the surrounding local grocery chains, you won't have to worry about bringing home fruit that on its way out to the dumpster. This location is upholding the health and safety regulations due to the pandemic and is doing its part to keep its employees and customers safe. Thank you Smart & Final Extra Newbury Park! So why not pick the SMART way to shop "&" let it be the FINAL way you ever shop again!

The price sign says " Real saving without a card" what saving??? 59 cent for a lemon?

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9 years ago

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7 years ago

Staff are not nice at all. Even management doesn't care about customers! I don't recommend this place

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6 years ago

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Review Highlights - Smart & Final Extra!

As a customer who frequented the old location on Hillcrest Drive I can say that this new location is a giant improvement.

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Gelson's Westlake Village

Gelson's Westlake Village

3.6
(192 reviews)
6.0 mi
$$$

Dear Hubby was out running errands and stopped at the soup/chili bar for me last week. I've been…read morehaving some dental challenges and soup was just what I needed. He brought home a wrapped piece of cornbread, a pound container of vegetable chili, and a tiny lemon bar slice. For $15. What?! He reported that service was good. And the presentation for the little lemon bar in a fancy bakery box was lovely. My sticker shock had me questioning take out as a concept. Their soups are priced at $7.99 a pound, which seems on the high side. The soup was tasty, if a bit spicier than I expected. I did enjoy the beans included with the vegetables for added body and flavor. For me, the cornbread was too dry and flaky to be fully enjoyable. That was the least favorite of the items for my eating experience. Crumbs were flying everywhere as I tried to eat it. The lemon bar was overly petite for $5, in my humble opinion. It was very tasty, and not too sweet. The texture was on the dense side. My preference is a little lighter & fluffier. Overall, I appreciated that DH was searching for softer items I could eat while going through my dental issues. The cost seemed high for a meal that I mostly enjoyed, but didn't send my tastebuds to a heavenly place.

What a nice store. We stopped in for yogurt, coffee, cookies, fruit and a few other items. The…read morestore is clean and well stocked. Their flowers and plants are so nice as well. Friendly and professional staff as well. Conveniently located and nice outdoor eating area as well. Highly recommended

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Gelson's Westlake Village
Gelson's Westlake Village
Gelson's Westlake Village

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Smart & Final Extra! - grocery - Updated July 2026

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