Love Dr. Goodell! He been my vet for at least 10 years and I trust him with all my animals. He is…read morevery knowledgeable and I always have a great experience with him even when going through hard times. He is one of the few vets I have found that I completely trust and is always open to looking outside the box even if it's not a typical scenario. I moved to San Diego 2 years ago and tried to establish care down there, but no one could come close to how good Dr. Goodell is, so I will continue driving to LA to see him for my pets needs because he has been so wonderful throughout the years.

booked a puppy exam at bay animal hospital for apollo. the front desk staff greeted us when we…read morewalked in. clean and organized space. they multiple rooms, which i love. their online website is easy to navigate and book appointments. we were seen by dr higashi, she listened to our needs and concerns and of course, answered all of our questions. she seems kind and seems to really care about my new furbaby! parking: its a smaller lot but there is also parking on the street.

We brought our golden retriever here from when she was eight weeks old as the years went on the…read morestaff turnover was ridiculous. They constantly pushed things that the dog didn't need - it's like they are incentivized to get you to a $500 minimum every visit. "Let's check her thyroid again" blah blah blah- every time. In November I brought her in and raised concern about red spot on her gums. Photos were taken, but I was told just keep an eye on it---"it's probably nothing " 4 weeks later. I took her to a real dentist and by that time it was too late - oral melanoma - options? No longer possible to melon ball it out- now only a gruesome partial jaw removal- not putting her through that. We said goodbye to our baby on May 5. This was so disappointing that the issue was handled in a casual manner, especially since it is common knowledge that golden retrievers have high instances of melanoma of the mouth. No recommendation to see a real board certified dentist was made. I do not recommend bringing your dog here. It is not the same team --- the wonderful Dr. Poulter is not there. Amazing Ashley is not there. The Docs featured on the site have left and I just get the feeling that VCA is cycling people in and out to meet demand. This used to be a great place...VCA West Animal Hospital is exceptional - I'd recommend them.

I am extremely disappointed with my experience at VCA Animal Medical and Dental Group in Manhattan…read moreBeach. For many years I was a loyal VCA client at VCA Arden in Glendale, where I consistently had excellent care and compassionate service for my dogs. Because of those positive experiences, I trusted the VCA name and expected the same level of professionalism here after recently moving to Manhattan Beach. Unfortunately, my first visit here was the exact opposite. I arrived 11 minutes late to my appointment. I had my two-year-old son with me, and finding parking in this area was very difficult. When I walked in, instead of any understanding or even basic empathy, I was immediately told that they would not see my dog because of their 10-minute late policy. What disappointed me most was not the policy itself -- I understand clinics need schedules -- but the complete lack of compassion or willingness to help. There was no attempt to understand the situation, no effort to accommodate, and no sense that they cared about the pet or the owner standing right in front of them. As a long-time VCA customer who trusted this brand with my pets for years, this interaction felt extremely cold and dismissive. Veterinary clinics deal with families and animals who often come in stressful situations, and a little kindness or flexibility can make a huge difference. Sadly, this experience left such a negative impression that I chose not to reschedule and will not return to this location. I truly hope management takes this feedback seriously. A veterinary clinic should not only have policies -- it should also have compassion.

I'm SO glad I found this place! Everyone was so sweet and patient with Charlie. Dr. D, Ashley,…read moreSarah, and the entire staff were amazing. Dr. D took the time to sit with Charlie and make sure he felt comfortable, which I appreciated so much. I'd been wanting to switch vets for a while, and I'm so glad I found this one. Everyone was so kind, all of my questions were answered, and I felt so reassured the entire time. Thank you!! Attached is a photo of Charlie sleeping with the new toy they gave him

This place is wonderful. We brought our newly adopted dog and Dr Handley was so kind and patient…read morewith her. I used to go to VCA Clarmar, they are so overpriced and it is almost impossible to get an appointment. So glad I found you!

When my pet had to be put sleep they were very caring and I was surprised to receive a condolence…read morecard signed by staff and doctors that I never met. It comforted me. They really take vet care seriously.

I had a frustrating experience at Family Pet Clinic of Redondo Beach and felt other pet owners…read moreshould be aware. I brought my two rabbits in for a visit and ended up being charged for services that were never clearly explained or approved beforehand. One charge was $22.50 for "brushing out poop" from one of my rabbits, which is something I easily could have done at home. I wasn't given any notice that this would be a separate service or cost. They also added a "wound service" charge, which confused me even more. When I asked what it was for, they said they think one of the rabbits might have a soft spot and suggested adding softer padding in the bedding area--but they also said they weren't sure and that nothing else needed to be done right now. It didn't make sense to charge for a wound service when there wasn't a confirmed issue or treatment. My main concern is the lack of transparency. If a clinic plans to perform additional services or add charges, they should explain them and get approval before doing them. Pet care is already expensive, and clients deserve to know what they're being billed for. Unfortunately, this experience left me feeling like unnecessary services were added without my consent therefore we will not be returning.

Miguel was very happy with his treatment. Dr McCoy was very gentle . We were waited on immediately…read moreat the appointment time even if it was a same day appointment. Thank you so much Dr McCoy

Called for an appointment and they had available dates sooner than other busy clinics. Super clean,…read moremodern and immediate results.

Dr Kagan is wonderful as is the entire staff. They take such great care of my sweet Larry.read more

I will never go back again. I took my dog in. He had an ear infection. They took him to clean his…read moreears and he was SCREAMING non-stop. I asked if everything was ok and the vet herself said yes he's fine. He's deaf now. 100% deaf. Can't even hear me walk right past him. I should have stopped them and just took my dog somewhere else.

I came here because my fur baby unfortunately swallowed a raisin. The vet techs took her in…read moreimmediately. The wait was long. I mean very long. Except to be here for some hours. They brought her out and she seemed fine. They explained to me they were able to retrieve one raisin. I was relieved because I thought she swallowed more. Now when it came to cost, I know these things can be costly. The Dr assistant did want me to pay between 3,500-4,500 for my fur baby to stay there for two nights to check her levels. When I informed the Dr assistant I did not have that sort of money. The Dr assistant demeanor seemed to have changed, but she followed up with me after and asked how Prada was holding up. The doctor on the other hand was very nice and accommodating. Luckily my fur baby Prada is very much alive. If my fur baby has another medical emergency I would come back here. Especially since this is the only emergency vet open 24/7.

I brought my pug to VCA Advanced Veterinary Care Center because he had a very high fever, wasn't…read moreeating, was weak, and was becoming dehydrated. Earlier that day, he had already been seen by my regular veterinarian, where bloodwork was done. Since they couldn't determine the cause of his illness, they recommended I take him to an urgent care facility. The only reason they referred me was because they did not have the equipment to perform X-rays or an ultrasound. They had already done everything they could at their clinic and wanted my dog to receive the advanced imaging he needed. When I arrived around 12:00 PM, the receptionist told me the wait would be about two hours. I completely understood because it's an urgent care, and I appreciated that they took my dog into the treatment area. I assumed he would at least receive IV fluids to keep him hydrated while we waited, especially because I specifically told the receptionist he wasn't eating, was weak, and needed an IV. I was willing to pay for whatever treatment he needed. As the hours passed, I repeatedly asked for updates. Around 3:00 PM, then again at 5:00 PM, I was told my dog was doing fine and that I would be seen soon. Finally, at about 7:00 PM, we were taken into an exam room. The veterinarian came in and immediately asked what was wrong with my dog. I was surprised because it seemed she hadn't been briefed on why we were there. I had to explain everything from the beginning while feeling overwhelmed after waiting seven hours. When I asked if my dog had been receiving IV fluids during that time, I was shocked to learn that he had not received any IV treatment at all. That was extremely upsetting because I believed he was at least being kept hydrated while waiting. After briefly reviewing the bloodwork from my regular veterinarian, the doctor told me my dog "might have leukemia (CANCER)" before performing any imaging, such as X-rays or an ultrasound. Hearing that was heartbreaking. She then recommended additional testing, including more bloodwork, X-rays, an ultrasound, and other diagnostics, with an estimated cost of around $12,000 just to determine what was wrong. I understand that diagnostics are important and that emergency veterinary medicine is expensive. However, after the lack of communication, the seven-hour wait without IV fluids, and hearing such a serious possibility mentioned before additional testing was done, I no longer felt confident continuing care there. I decided to take my dog home. Over the next two days, I focused on keeping him hydrated, monitored him closely, gently massaged his abdomen, and followed supportive care at home. Thankfully, he eventually passed a large mango pit in his stool. Once it came out, he quickly improved and made a full recovery. He did not have cancer. What scares me the most is thinking about how many pet owners may feel pressured into making heartbreaking decisions because of an initial possible diagnosis or because they simply can't afford the recommended costs. I kept thinking that could have been me. If I had accepted that my dog might have cancer without seeking another opinion or waiting for additional answers, I might have made a decision I would have regretted forever. Thankfully, in my dog's case, that wasn't what was wrong. Looking back, I understand that an X-ray may have helped identify the obstruction, and that is exactly why my regular veterinarian referred me there--they did not have the equipment to perform those tests. However, my experience left me feeling that communication was poor, my concerns were not taken seriously, and my dog waited far too long without the supportive care I believed he would receive. This was my personal experience, and unfortunately, I cannot recommend this facility based on how my dog and I were treated. I truly hope no other family has to go through what we experienced.

I cannot say enough good things about this veterinary clinic. The veterinarian, nurses, and entire…read morestaff are incredibly sweet, kind, and genuinely caring. During a very scary time, they treated my cat with such gentleness and compassion, truly going above and beyond to help her. Because of them, she is feeling better today--and they truly saved her life. Every single person made a difference, from the vet to the nurses to the front desk staff. It means so much to have a team that listens, explains, and is willing to go the extra mile with patience and heart. You can tell they genuinely care about the animals and the people who love them. I am endlessly grateful for their dedication, compassion, and skill, and I would trust them again without hesitation.

This is a review I didn't expect to be making and am very disappointed by my experience here today…read more First off, I just want to say, I've had really great experiences with the vet techs/staff. I've also had an okay experience with the vet. I'm not exactly sure what happened tonight, but just pure disorganization for sure. I first came here last Monday. My dog had some sort of large wound and raised bump on his paw. It wouldn't go away. My schedule is pretty inflexible so it's hard to find a vet that sees pets after normal business hours and doesn't charge an emergency fee. I stumbled upon HQPC on Yelp and it had great reviews. I called and was able to get a same day appointment. I spoke to Jay at that time and she was lovely. I came in at my appointment time, was seen right away and was helped by Angel and another vet tech or employee. I didn't get her name but she has tattoos. Both her and Angel were so kind and lovely. Dr. Amini was really helpful too! I left ready to leave a 5 star review, but just didn't have the time to. I came back today (Monday) as my pup wasn't really improving. I was happy to come back since I had such a great experience last week. I made a same day appointment at 7:45pm. I arrived 5 minutes late (oops), though that didn't even matter. I waited about 25 min in the waiting room. Once we got checked in, I waited another 25 minutes in the medical room. Dr. Amini came in for approximately 3 minutes, said he wanted to do a cytology and a vet tech will be in to help me. Great! Someone came in to help me sign the forms for the $500 bill. And then I waited and waited for another 25 minutes. Theres also some time unaccounted for so I honestly probably underestimated the time too. But I was here about 1.5 hours, if not more. Needless to say, I left. Michelle, who helped me out in the front to check out was very kind and understanding. She explained that Dr. Amini was running behind due to a surgery. I totally understand and please please triage and put more urgent pets before mine! But there was no communication of this at all. Just waiting and waiting. Dr. Amini was literally only in the room with us for 3 minutes. Michelle said she wouldn't charge me, which was nice. But I wasted almost 2 hours and nothing was done with my pup. I'm overall, just really disappointed with my experience.