Erik came out and serviced our AC mini split on the same day. Was super knowledgeable and friendly. We had a leak in the line and lost all our coolant. He was able to walk us through the repair and what we could do to make our system run more efficiently. Highly recommend their service. Thank you! read more

Of course, now that the temperature is lower than normal, my 30-year-old furnace died. I felt like I was living in a deep freeze. Edgar at Smart Decisions came to my rescue. My new furnace is keeping me warm and toasty, and when the summer heats up, the new air conditioner will keep me cool and use less electricity. I had quotes from four other companies, and Smart Decisions had the best price by far. Edgar delivered everything as promised, and it only took 4 hours. I am totally happy with the products and service. read more

Smart Decisions - Heating & Air Conditioning/HVAC Near Me - San Marcos, California

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I just recently turned on one of our A/C units and noticed a rattling noise and no cool air coming through our vents. With summer soon approaching and temperatures rising I wanted to ensure that our A/C units would be working with no issues. I sent an inquiry to several vendors through Yelp and Big City was the first to respond and had same day availability. Edgar was very friendly and it was evident right away that he was very knowledgeable. He was able to troubleshoot the issue with our A/C unit, explain what was happening (while showing me where our levels were and where they should be), walk me through the solution and fix the problem right away! Top notch service and great pricing. Edgar has gained my trust and will be the first person I call for any future HVAC needs. Thank you again, Edgar! read more

The service was very professional, the technician was very helpful and explained all that was needed. The technician went above and beyond to be honest and helpful. My system is working perfectly. read more

We needed our AC serviced and called Big City Heating. We were able to get an appointment in less than 24 hours. Big City offered us a free diagnostic. Eric A came and very quickly assessed the issue. He gave us an estimate and was able to fix the problem on the spot. Eric was polite, speedy, and efficient. We would definitely recommend Eric A at Big City! read more

Big City was extremely professional, quick, great value for the money and I would not hesitate in recommending them. Edgar installed our mini split in the ADU and did it in less than a day. read more

This is a fantastic company. I called today as our air conditioner was not working. Igor was able to come to the house within the hour. He found the problem right away and was able to fix it. He also took the time to show us exactly what the problem was and how he was going to repair it. His prices are very reasonable. I recommended Igor to two of my neighbors who were also very impressed with his friendliness and honesty. It is really nice to find a company that you can trust and refer to friends. read more

I'm not one to write reviews unless a company performs exceptionally well or poorly. This company did an amazing, and trustworthy job start to finish! Yesterday afternoon I called them about my failed AC system. The woman who took my call was kind, helpful, and got back to me right away with an appointment for 9am the next day. The serviceman, who arrived right on time, was similarly kind and helpful, along with obviously being very competent at his job. He got right to work, diagnosed the root cause, explained the issue and repair needs to me, gave me a great price, and fixed the problem on the spot. The overall experience was smooth, efficient, and professional. Thanks! read more

I had to call for service on my rental property for the heat system. He came and fixed the problem. The following day the same thing happened and owner had him back out, at no charge,and fixed the problem. Hopefully for good! read more

This company is fantastic. I have been retired for several years, (to give you reference). I have dealt with many vendors and Edgar and his operation are near the top, if not the top. Quick service, fair costs, and portraying a sense of care and urgency for my issue. Asked pertinent questions, diagnosed the problem, ordered the part, and kept me abreast on part status. Once part arrived, installed quickly and to repeat, at a very fair price. read more

Great experience with Smart Decisions and Edgar. Yesterday I felt my ac wasn't cool. I found this company on google. He responded immediately, he was prompt and efficient, was able to diagnose the issue and fix the heater. Did not just perform service but also provided good solutions and advice on how to prolong the life of the unit and ensure that it ran well. Awesome work at a great price. Highly recommended. read more

Smart Decisions was the third company sent to fix our furnace in the winter and they were the only ones to figure out what was wrong and fixed it the same day. We were so happy with their service that we recently hired them again to replace our AC and were equally satisfied. I wish I could give them more stars! They are knowledgeable, very quick to return calls and stand by their work. read more

Edgar has helped several times now with HVAC challenges. He has been great, and prompt! He is fast at figuring out and repairing the problem, very friendly and easy to deal with, and he really seems to care, going the extra mile. I highly recommend him, and I certainly will call him right away should I have an issue again. read more

We needed a new Heater. Edgar was so Professional. He was on time. He communicated with me all the way. It's a very cost-effective company as well. This is a great company. Ask for Edgar. Edgar and Smart Solutions has my highest rating read more

Edgar and his team were fantastic! My neighbor highly recommended Edgar as he is knowledgeable, genuine, caring. and Edgar and his team did a really good job for her. I reached out to Edgar during one of our heat waves and he was able to come by and provide an estimate within a day. We decided to go ahead and replace our heater that was 20 plus years old as well and both units were installed within a week after we approved the offer. The install team was knowledgeable, professional and did a fantastic job! Thank you Edgar and team we have had the opportunity to enjoy both the air conditioning and the heater over the past few months. read more

In all fairness, I did not use this company because of the unprofessional manner in which they responded to my inquiry. I called the number listed on Yelp, and the conversation went as follows: -Ring....ring...ring... Them: yeah? Me: Uh, is this Smart Decisions? Them: yeah Me: Hi. I couldn't tell from your listing if you did AC work or interior electrical. Do you do AC repairs? Them: [silence] Me: hello? Them: What do you need? Me: Nothing. Sorry to bother you. [click] This was 4 in the afternoon. They may ultimately do fine work, but there are too many AC companies to choose from to risk my home/equipment to a company that doesn't give you confidence that they're a "real" company. Edit: I just received a callback from company telling me they saw my review and that I can't write a review if I don't use their service. I explained that 1) they are wrong, and 2) I explained in my review that I didn't use their service. There are other great reviews for this company, but I'd rather use someone I trust. read more

I called because I felt my AC wasn't as cool as it used to be. The response was fast. Matthew is the one who came and he did the round, did what he needed to do. I had questions and he responded to my questions with honesty and real professionalism. I highly rcommend to use their service. And as I was reading the comments on yelp about the person who didn't like the way they answered the phone, well sometimes the first impression is not the one that should determine someone's decision. read more

Good company, great guys. Install the light in the ceiling in the living room. Everything was done on time and with excellent quality. And most importantly, at an affordable price. I recommend. read more

Basic review: Fantastic service and follow up, excellent knowledge, and outstanding professionalism for very reasonable price. Would highly recommend and definitely call again if needed. Better review: The great heat wave of 2018 struck us and our planned counter attack was thwarted when our AC began blowing warm air. Gasp! Despite what I imagine to be thousands of other people with a similarly desperate problem, we called and Edgar was able to come out on the same day. He quickly diagnosed the problem (no refrigerant to those keeping score), explained the issue and options, gave us cool air, and arranged to come back the following day to follow up! Not only are we now living blissfully sweat-free within our home, but I learned a bit about HVAC systems through Edgar's explanations. Can't say enough about how happy I am with Smart Decisions in general and Edgar in particular. If you have an issue, don't hesitate to call these guys. read more

I found my AC is acting up. Called to several companies to get an estimate for repair my old AC. Just for the estimate they wanted me to wait almost a week. I gave a call to "smart decisions" and they were at my house on the same day. Very friendly, knowledgeable and certified guys. They were able to do job the same day! The leak was detected and fixed . It works now with out complains. Job was done fast and for reasonable cost! read more

Igor had installed a light fixture in the ceiling. The job was done in a quick and very clean manner. We didn't need to do any cuts in the drywall or tear apart walls. He definitely knows electricity! He was also very flexible with the appointment time. Igor is my number one contact for all electric issues. read more

Matthew is simply the best! Our problems: Blower is not responding to the thermostat setting. Our AC unit: over 35 years old. Scheduling: I called Matthew yesterday. He answered and promised to call back this morning to schedule. Mathew called me back and scheduled a small window of time. He showed up within the time frame. Diagnosis: Matthew diagnosed our old HVAC system methodically and quickly identified the problem. Matthew knows the system inside out. Solved: Matthew is not only competent he is very honest. Matthew fixed the system quickly and our AC is working perfectly now. Fees: Surprisingly low. He could've charged more. This is my first time ever posting a review. Matthew knows the stuff and he is more than competent. I highly recommend Matthew. read more

Andrew was quick to get to our house and did a great job repairing our A.C. especially that it was 100 degrees outside. He definitely saved us, but he might have also overcharged us according to the service people we normally use, but not available at the time. read more

Igor replaced my the wall outlets in my entire house, as well as the breakers. It was done very professionally with attention to detail. He made sure my electrical was working safely. His prices were very reasonable. I will call on him again for any other electrical issues, and i highly recommend him. read more