We just had our Smart Shield System installed today. From our very first phone call with Ron for a quote we have had nothing but positive experience with this company. I am one of those people who research everything before committing, and our home security was no different. Ron was very polite, professional, patient and helpful, answering all of my questions and even came to our home to help us select equipment and design the perfect system for our needs. Today Tony and Yud showed up on time and were very professional while installing the system, including cameras, motion sensors, keypad locks, thermostats, etc. After installation was complete, they stayed to explain how to use the system, even helping us install the necessary apps to our phones and ensuring we knew how to use everything before leaving. They cleaned up after install, and left everything in good condition. Karen from the home office called after the install to ensure we received confirmation emails and to make sure all of our questions were answered. Although we have not used our system for a full day yet, we are very impressed with the company and the technology available. We are well on our way to having a "smart" home with a 21st century security system. read more

After finally parting ways with a highly reputable competitor, that constantly left us questioning if we were really safe, I'm convinced I made the right decision by switching to Smart Shield. Not only was I able to keep and utilize my existing equipment with Smart Shield, they made sure the equipment was up to their top-rate standards. If any equipment failed to meet those standards, it was upgraded with high performance equipment at a very low cost and the best part, is that my monthly maintenance service fees stay just that LOW. I can't say enough about the wonderful service they provide. If ever I have questions about my system or want to explore some of the bells and whistles it offers I call Customer Service. Sharon addresses all my questions and if its out of her scope of expertise, she sends my tech Yued (?spelling) out to walk me through it. Their skill, knowledge, and service go beyond any to ensure we are satisfied with each call and/or visit. So down to earth too! I speak on behalf of our entire family when I say that: We've NEVER felt safer with any other service and look forward to a very long relationship. We gladly recommend Smart Shield for your home! read more

We recently had Smart Shield Systems installed in our home in Eastlake and I can't say enough great things about the company, system and staff. Initially we were interested in home security but quickly realized we signed up for so much more. Yes we have the piece of mind of home security and safety but this company is all about modern technology and creating a Smart Home. All of our devices our connected. We can control the thermostat to reduce our use of energy, program lighting to automatically turn off and on and create temporary pass codes for key less entry to the front door. We also love the doorbell camera. You do not have to be tech savvy to manage the system. Everything is user friendly and the technicians went above and beyond showing us how to use the system and to ensure we were comfortable. The sales staff serves as more of a resource and they were not pushy at all. 5 Stars all around. If you are in the market for a security company that is ahead of the game when it comes to technology and automation, definitely reach out Smart Shield Systems! read more

We wanted to share our fantastic experience with Smart Shield Systems! From the outset, the quoting process was so smooth and efficient. They really listened to our needs and worked with us to find the best solution. Given our tight timeline, we were amazed when they installed our new monitoring system the very next day! Ron was absolutely exceptional--he took the time to understand our price target, timeline, and security objectives, and crafted a perfect design that was both cost-effective and aligned with our needs. Then, Matias came in for the installation and really went above and beyond. He was patient, thorough, and made sure we understood every aspect of the system's capabilities. His detailed explanation gave us so much confidence moving forward. We've worked with several security companies over the last three decades, but Smart Shield Systems truly stands out as the best. We are incredibly pleased with our new security system, and without hesitation, we highly recommend them to anyone looking for top-tier security solutions! read more

San Diego-Smart Shield Systems has delivered an outstanding service and high quality equipment as well as a clear,transparent contract to me since August,2017. Respect,integrity and efficiency are the words in my experience to describe their service. Ryan,who was clear and entirely explained all of the services offered and how they work,exactly how much they cost and explained all the terms on agreement. Jud,Who installed control panel,outdoor camera and all needed sensors. In the neatest way possible. He also was great at teaching me the use of the most amazing, practical easy to use app. Which added much control over my house no metter where I am! And Sharon, who has a great attitude eager to help on the customer service department. Always addressing my inquiries. They all ( with a super duper system) have work in a well-organized and competent way. I am very,very happy with an exceptionally well monitor house. read more

My husband was the one that set everything up with Ron to have our house installed with a security system. The installers came out on 6/26/2108 they were on time and got right to work. There was a question about a placement of one of the cameras and they informed me that the placement we wanted would not be the best so they came up with a solution that worked even better for us. After the installation they discussed everything with me and showed me how to set up the devices on my phone and my computer. They answered all my questions and I even had my husband on the phone as they were telling me how to set up the system. They were super knowledgeable of the system and even asked my husband if he had any questions before they left! I can not say enough about the team they went above and beyond to make sure everything was set up properly!!! Thank you so much for everything. read more

We had a home security system that was long out of date. We researched local services and settled on Smart Shield Systems. We are very glad we did! Ron came to our home and surveyed our existing system. He liked that it was a hardwired system and said that Smart Shield would use it as the base for their new application. The installation was done promptly by Yud and Eddie. It went very smoothly and we love now having a system which uses our cell phones and Alexa to keep us in control and informed. We liked it so much that we gave our son and his wife the same system, for their Kensington home, as a Christmas present. That system is also now up and running and the kids love it! Everyone at Smart Shield, with whom we have interfaced, are informed, respectful and anxious to please! We recommend Smart Shield Systems very highly! read more

Our car was broken in last week and we decided to install alarm and some cameras. We had no clue were to start. After searching the web for several hours trying to figure out my needs I called Smart Shield Systems and set up a walkthrough. I had no idea of the process and pricing. I had Justin come and explain how everything work, were we will put every piece of equipment specific the cameras. We decided to go with the smart camera system they offer cause we didn't want to go with WiFi and we upgraded the package to the doorbell/Smart Home package. I just love love love my new security system. It's an absolute work of art. Thanks you smart Shield Systems for making this a joyful journey and for the peace of mind. It's worth every penny. Highly recommended read more

If you're looking for cutting edge technology in home security and automation, definitely give Smart Shield Systems an opportunity to earn your business. Ron was very quick to respond and set an appointment to view our property and make recommendations based on our needs and property layout. Upon completing our due diligence with other home security companies, we chose to sign with Smart Shield. Within a day, we had Caleb arrive at our home and walk us through the process, where he quickly completed the install on our new system. Caleb explained all aspects of the control panel and app, as well as the cameras and sensors located throughout. It was a seamless experience that gives us piece of mind while we're home and away. Thank you Ron, Keren and Caleb! read more

I have never had a more professional company work for me!!! Jamaal who sold me the system was very knowledgeable and friendly. I didn't feel forced at all. I love my system. I can watch my home from my phone whether my kids r being babysat or I just want to check on my home, I can see who's at my door from the doorbell camera, and if I hear a noice I can see the front of my home! U can't pay for comfort...or in this case u can! Sharon in the office is extremely friendly and does anything she has to to get u the right info! Yud was my tech and he was so professional and very knowledgeable and fast! I recommend this to anyone considering an alarm on their home!!! Thank u so much!!! Kelly walsh read more

We would like to thank the whole crew off smart shield, they came in at 8am and left at 7pm and left our house clean and secured. They installed 8 hard wired cameras and a full alarm system. We didn't believe it was possible to get to the spots we wanted the cameras but they went above & beyond to get it done. Nothing but great work to say about this people. From start to finish everything was smooth, the customer service is super, equipment is phenomenal and the quality of work was 10 stars and price was very fair compared to the other quotes we got. I would highly recommend anyone looking for a great company, from small to big they do it all! read more

We got our smart shield installed at the beginning of the year, the alarm system is great, I especially like the two-way communication and that I can talk to the Monitoring company 24/7 directly through the control panel. It gives me peace of mind that I have someone on the other line whenever I need. The starlight cameras that we got are great as well, the picture is crystal clear, including the night vision. Overall, the experience was phenomenal, we had a tech visit this week to add a sensor to a window and everything is perfect now. Big thanks to Keren that is always there when I need, is very friendly, and offers wonderful customer service. read more

After a break in attempt last week that happened at 11am, luckily I was home, but it scared the hell out off me. I quickly called 3 companies, one just gave me a quote over the phone (didn't even want to come out without me paying $100, yes it's ADT) Two other came out, and gave me quotes. I was much more impressed with Smart Shield as they have the most advanced system and very user friendly. Ron made it so easy working out our system per our needs. We also added 2 more hard wired cameras that are great. I'm very impressed with them and look forward to see how things will work for the long run. Thank you guy and be safe read more

Massive thank you to the crew over at Smart Shield Systems. They made my transition to southern California almost effortless. Providing top of the line smart and security systems instillation and support. The consultation, instillation, and follow up support they have provided has made it damn near effortless to upgrade my house with the latest in tech control systems and keep my home secure for my Family at the same time. I would recommend Smart Shield Systems to anyone who wants to upgrade their home with the latest tech with ease and support that is second to none. Thank you again from my Family to yours! read more

Decided to have security cameras installed outside my home and met with a few companies. After meeting with Ron at Smart Shield I was convinced that working with him and his team was the way to go. Ron patiently answered all my questions in a way I could understand, provided practical recommendations and the pricing was very competitive. The install was fast, efficient and clean - and Yud took the time to explain all the great monitoring technology. I couldn't be happier with my security system and decision to work with Smart Shield, and I highly recommend them! read more

Hired Smart Shield Systems for installation of pin style infrared security cameras and hidden motion sensors, based on the recommendation of my next door neighbor who has the advanced system too. The techs were geometry experts which came in handy for the explicit coverage, even at night and very patient showing us how the system worked on our smart phones after installation. It's an added layer to the ADT we already had. Easy to use and dependable. They have advanced products and were there for me afterwards when I called on a question. Great company. Recommended. read more

Unbelievable. I am super happy with this company & products. From the first phone call to the last it was a great journey for us. The alarm system works great with all the smart home equipment, everything is controlled from my app and you can do it from any smart device and from everywhere, so convenient & easy to use. The camera system is awesome, we are happy we upgraded to the small starlight PTZ cameras, I like the way you can control the cameras from the app and the picture is phenomenal. Great work, great customer service, phenomenal products. read more

We had our alarm system installed with Smart Shield Systems 2 years ago. In this period we upgraded the system twice, the first time we added a smart lock , thermostat and a doorbell camera. The second time we added 4 outdoor wired cameras. We just love the alarm system and the app. It's so easy to use. The cameras are wonderful and the picture is super clear. It's always a pleasure calling customer service and tech support. Everyone is super friendly and always willing to help. I would recommend them to anyone looking for a great company. read more

Wow !!! Big Big thanks to smart shield. I'm using them for over 2 years now. As time goes by I wanted to add keyless entry and thermostat with temperature sensors in my kids rooms and I wanted some outdoor cameras as we are having lots of cars break ins lately. I wanted 6 wired cams with 8mp 4k cams and 24\7 recording. Smart shield were great on giving us a free upgrade to the 4k starlight cams as a current customer and a free installation on the smart home devices. I thank you guys so much. Keep on your great work and customer service! read more