I highly recommend Universal Tile for all of your tile and grout cleaning and grout color sealing…read moreneeds. I've used their services in the past and will absolutely continue to do so in the future. Daphne is a pleasure to work with, and Juan is an exceptional technician. He actually performed my original service with Universal 10 years ago! This time, he was joined by his partner Jonathan, who also did an outstanding job. They are extremely careful when moving furniture and truly meticulous with every detail. Customer satisfaction is clearly a top priority with Juan and Jonathan Cleaning and restoring your tile floors is far more cost-effective than replacing them, yet it leaves your home feeling brand new. Their pricing is honest, their service is professional, and they are prompt and reliable.

Once again, this company comes through with flying colors! I've used other companies in this home…read morethat I've lived in for 43 years. None really can compare to how this company does business! The ease of making appointment, the professionalism and the courtesy that they extend to their customers is beyond reproach. Their technicians have been with them for so many years in the same technicians come to my house each time! Every time they leave, the tile looks like new and holds up for a long time. Unfortunately, we had to have a lot of work done in our house, dealing with pipes under theslab, insulation in the attic painting, and despite our best efforts, the grout got very dirty. They just left and it looks like brand, new grout and tile once again! Definitely a quality company with quality people. I recommended them to many friends and family members.

I was a little skeptical at first. But I gotta hand it to Jordan and his team. I let them do their…read morething without being up their ass and at the end of the day the floor was just as he told me it would be. Looking clean smooth and shiny. They refinished my 1950's Torazzo floor in 1 day. Didn't break anything and were respectful. He answered all my questions and delivered ok his promise. And at a price no one could beat.

My grout restoration is complete and I could not be happier. The previous grout was very dirty and…read moredark (almost black in some areas). Here is a picture of my light beige tile with the newly restored grout. Jordan and team were great. The job took about 8 hours total over 2 days, 2 bathrooms, kitchen, living room and hallway all restored.

Right on time!! Looked professional with matching shirts. Would have liked them to take a little…read morelonger with several passes. Whole time in the house was 47 minutes but the price was right. Overall I am satisfied.

They were great. Arrived on time and did a great job. Price quoted was price charged…read more Respectful of property and efficient.

Super grateful for their quick correspondence and affordable prices. With a pet and a toddler…read moreniece, our carpet got really stained. They came out and were extremely diligent in removing those deeply embedded stains. All 4 bedrooms were done in 2 hours and I'm very satisfied with the job they did

The gentleman was extremely nice and very personable. However, we are 12 hours after are carpet…read morewas cleaned and our floors are still soaking wet. Also, we have a new chip in our tile at the base of the stairs that was not there originally. We had this done for an open house and I am not sure we will be able to have it if the carpets don't dry.

Reached out in late October for an estimate and appointment to refinish a basic tub, no response…read more Reached back out in December and got email asking for more info and pics as possible. Replied almost immediately and got no response again. Business must be overwhelming and my request failed to meet their help. Cannot recommend and would not suggest business to others. Hope your results vary ....

UPDATE!!!!! They all of a sudden state they DO NOT warrant/cover the soap dish should the paint…read morestart flaking etc....... Keep that in mind! *****Also even though they advertise Lifetime warranty, they are now questioning whether your repairs are material or man made damages. 6/03/25 first time I've heard of this. They have always fully covered and taken care of my bathtub repair. I had to pay $50 to repair my bathtub. Just keep that in mind.

Michael, the store manager, was absolutely superb! He was patient, never pushy, a true…read moreprofessional! He assisted with my selection of laminate flooring for 1500 sq Ft townhouse. As I was concerned about my large dog going up and down laminated stairs, he advised to first install the laminate. If the dog as difficulty come back and purchase a runner for the stairs. He could have immediately played on my concerns and sold me a step runner plus installation. Oh, my dog has not issues with the laminate steps. Now, Paulo and his assistant who installed my laminate was always superior! They made me aware of a few minor defects which I figured would be an issue. They repaired them, for a reasonable fee, which Michael info me about and indicated an estimate in the contract. So, I was not surprised. Anyway, the two men did an excellent job. They were extremely thorough; thereby, leaving nothing to change. They cleaned up after themselves, daily! I can not say enough about how great these two men were in both service and installation. Oh, stairs were where the most difficult and time confusing. I highly recommend both Dolphin and Paulo. You will not regret it!

My experience started with Rob at the Pembroke Pines store. After I determined that I needed…read moresomeone to return to solidify one of the tiles laid by a third party I found out that Rob had moved to the Coral Springs store. Reached out for his assistance and within a reasonable amount of time a different contractor was sent out and I am completely satisfied with the work and the assistance that Rob provided. He is honest in his word and a pleasure to work with. If you have to drive so be it but go to CS and work with Rob. Keep up the great work.

I travel to FL periodically to help a sick friend. I've used this place several times. They've…read moretreated me with friendliness & honesty. Highly recommended.

Had a great experience. I was traveling from OH to visit a…read morehome-bound sick friend in FL recently. They knew my remaining time in town was short; they attended to my friend's repair item quickly. Top quality work, top quality people.