The service was informative on locks and taught us about which locks to purchase that were best for…read morewhat we wanted. The owner was also very friendly and efficient. Definitely worth the money and we got exactly what we needed.

I got in my garage! What a gift it was to find Astro Locksmith. He answered my call at 8 PM on a…read moreSaturday and showed up within 40 minutes to open my garage door which ended up being a condo / electrical issue on the outside lock. Next he gave me instructions on how to manually open and close my garage until the condo fixed the issue. Also, this was a great value compared to other 24/7 locksmiths I've (unfortunately) needed. Highly recommend!!

Excellent service from PNW Car Keys. The key for my 2012 Range Rover Sport suddenly stopped working…read moreand I was worried I'd have to tow it to the dealership. They responded quickly, came out the same day, and diagnosed the issue right away. The technician was extremely knowledgeable and was able to program a replacement key right at my work. Everything worked perfectly including lock and unlock functions. The whole process was fast, professional, and much more affordable than towing my car to the dealer. I really appreciated the mobile convenience and clear communication. If your car key stops working, especially for luxury vehicles like a Range Rover, I highly recommend PNW Car Keys. Reliable, fast, and excellent customer service

Beware! I would not recommend this business. My biggest issue was not simply the cost it was the…read moreconstant price increases, delays, lack of preparation, and the way the entire situation was handled. Before coming out, the owner knew the year, make, and model of my vehicle. He did not ask the necessary follow-up questions to determine whether he had the proper equipment or ability to complete the job. I initially agreed to use his service because I was told the key replacement and programming would take approximately 30 minutes. Once he arrived, the situation changed. I was told it would cost another $100. He also did not have the cable needed to connect to and read my vehicle's module. What was supposed to be a quick service ended up taking four days. I gave some leeway because it was Labor Day weekend, but there were still repeated delays. I would arrange my schedule around times he gave me, only for him to arrive hours later. On one occasion, I had to cancel a meeting and start work late because I was expecting him at a certain time, and he arrived approximately three hours later. He also removed a module from my vehicle and took it with him while trying to complete the work. This left my vehicle disassembled and made it extremely difficult for me to seek help elsewhere or simply have the vehicle taken to the dealership. On the final day, he brought another technician from a completely different company because he was unable to complete the programming himself. Instead of communicating the change in price with me privately beforehand, he discussed money in front of the other technician. I felt put on the spot and extremely uncomfortable. At that point, I was being asked to pay roughly $500 more than what I had originally expected for the replacement and programming of one key. The other technician also told me, "We will try to get you the best price possible." I had never entered into a business relationship with that person, and he worked for a completely different company. I did not ask him to provide me with a quote or negotiate a price, so I felt it was inappropriate for him to involve himself in the financial discussion. The owner repeatedly talked about me "meeting him in the middle," the time and gas he had spent, how he needed to make money, and how he had tried to make me a happy customer. I understand that businesses need to make money, but a customer should not be responsible for additional costs caused by a service provider arriving without the necessary equipment or discovering after accepting the job that he does not have the knowledge or tools to complete it. If he had simply told me from the beginning, "I can't do this vehicle," or "This requires another technician and will cost significantly more," I could have made an informed decision about whether to continue. Instead, the price kept increasing after I was already committed to the process and without a working vehicle. I ultimately paid the second amount quoted, but I did not want to pay the additional amount he was demanding, not because I did not have the money, but because of the principle. He had not completed the job in a timely manner and was repeatedly asking for more money before moving forward. Thank goodness I called my male friend when he increased the price again, he then came to intervene because he felt that the owner was taking advantage of the situation and simply wanted me to get my car back and be done with it. He ended up paying the additional amount the owner was requesting the second time he raised the price so the work could finally be completed. I felt pressured into the situation because I needed my vehicle operational again. The way the situation unfolded also made me feel that the owner saw a woman in a vulnerable position and believed he could get away with repeatedly changing the price and pressuring me to pay more or else he wouldn't have given me the key or finished the job. I cannot speak to his intentions, but that is how his conduct made me feel. Between the final cost, Lyft rides, missed work, canceled obligations, lost business opportunities, and being without transportation for several days, this ended up costing me far more than I anticipated. What made this even more frustrating is that I contacted the dealership the day before he arrived and went through the costs with them in detail. Based on the pricing I was given, even without using my warranty, I could have paid less by going through the dealership at full c. This experience left me feeling trapped in a service that started with one price and timeframe and repeatedly changed after the work had already begun. For a job I was initially told would take around 30 minutes, four days of delays, multiple price increases, another company's technician being needed, and ultimately paying substantially more was unacceptable. I would not use this business again or refer anyone to him.

We recently bought a house and had it rekeyed today. Kevin is awesome and is a genuinely good…read moreperson. He was willing to drive all the way down to Kirkland to do the job. He does excellent work and went above and beyond. In addition to replacing all the locks and making us new keys, he made a key for the shed in the backyard, he fixed a couple of the locks so they would work better, and he replaced one of the knobs with some extra hardware I had. The price is super reasonable, and Kevin is not the type to "nickel and dime" each little thing he does. He is also very responsive over text and is a pleasure to work with. I cannot recommend him enough for locksmithing services.

Review this guy's BBB ratings and complaints prior to contacting him. I wish that I would have done…read moreso prior to calling him. This guy is unprofessional from beginning to end. I scheduled a time and place to have a key I ordered delivered he proceeded to arrive an hour after Dicks Towing closes. He then arrived with the key that he ordered that he could not program so he started he had to drive home to drop off his wife and get another programming board. While waiting I found one of the original spare keys that came with the vehicle. One hour and a half later he returns but does not return with the key I ordered. He just reprogrammed the original spare key. Despite numerous attempts to meet up and have the key I ordered given to me, he has been evasive or non-responsive to calls and texts. Find a better option than this guy.

Best in Snohomish county!! I will always go back to this…read morecompany if I need help. So professional and fast! I would give them more stars if I had the option. Very friendly and happy with the price I paid. Thanks again!!

I had a very tricky double lock on the tack room door of my horse trailer which I want to sell. I…read morelost the keys. Other locksmiths either failed to pick the lock or told me it would run hundreds of dollars. The trailer manufacturer thought I'd probably have to cut the whole lock panel out of the door with a torch! I spoke to Scott at Lock N Roll by phone and sent pictures, and he felt he could at least pick it open. He said he'd charge $75 if he could get it open, and no charge if he could not. Keep in mind, I am at the very far edge of his service area, so a gas fee or service call would have been entirely reasonable. Scott came out exactly on time the very next morning and not only picked the lock open, but then managed to find a key that worked for both locks!! Scott still only charged me $75 when he'd just increased the resale value of my trailer by several hundreds of dollars. Scott was fantastic to deal with as I juggled various companies to help me out. I cannot recommend any business more highly than Lock N Roll. I am still dancing around my horse trailer and Scott left over an hour ago...

I had a great experience with this company. Arranged for them to come out and re-key several locks…read moreon a new home purchase. They did the job quickly and professionally, and it was very reasonably priced will definitely use again.

SO HELPFUL! Gosh I locked myself out of my car last night…read moreand really needed to get to work for my night shift and was so thankful that they were able to get to me in less than 10 minutes making me make it to work on time! And they were way less expensive compared to some other locksmith services I found online. They were so friendly and helpful! HIGHLY RECOMMEND THESE TWO BROTHERS!!

Thank you James! What a responsive, honest and prompt service! I was searching around for a person…read morewho could come help fix (or if not, replace) vanity light fixture that had gone busted after 10 years of use at my rental property...and frankly, many places I reached out to were either not responsive or not clear in communications. James (proprietor of JR's Handyman Service) however, was super responsive and prompt with his reply and answer on when he could be there. I really appreciated that he responded to inquiries even on weekends and was able to get me in the next day for service. On the day of, he was able to show up on time and get the job done! What a wonderful experience! In the future, I would reach out to James @ JR's Handyman Service again. Nothing trumps James' responsive communications, great/timely service and upfront/honest communications on estimates! This was a smooth, wonderful and painless experience...especially for someone like me who's managing property from afar! Thank you!

Great experience, timely response and high quality work. James installed an exhaust fan in our…read morelaundry room and was done same day. Thank you!