Great burgers & fries! The staff is friendly but wait times can be a bit long...not a problem as they are making the burgers to order...but sometimes other patrons get cranky. The food always tastes fresh & it's always served up piping hot. I wish they had an organic option or at least more information regarding quality of meat. But it's DEFINITELY a better option than the big box burger joints! read more

So I've been here a few times now and have yet to be disappointed. The smash fries are fantastic. If you don't go for one of the awesome specialty burgers, the chicken snadwiches are just as good. I use to work at a Five Guys and found Smashburger to be a refreshing change. Clean, quick and personable. Also having milkshakes is a plus. read more

Smashburger has become a household name these days in the greater tri-state area. After my experience today, I'm happy to say that I know why! I was greeted by a very friendly staff, order was piping hot/fresh, and a gem of an employee, Renee, was extremely accommodating and courteous. Nice job management - you hired an all-star! I would recommend this tasty burger joint to anyone who enjoys a fantastic meal experience. - Justin read more

Classic Smash Burger was good. They keep the place clean and the staff is friendly and courteous. The decor is nice BUT the tables SUCK!!! There off balance and rock up & down & side to side. Not a good experience when 4 of you are trying to eat all at the same time and you spend most your time playing a balancing act. Please Smash Burger fix your tables. read more

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Great burger - Maybe not as good as Five Guys, but darn close! More expensive than Five Guys, but more food selections here. Fried pickles! Yummy! read more

Smashburger - Burgers Near Me - Clifton, New Jersey

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I have to make the 5 guys comparison. Smashburgers smash fries taste so much better than 5 guys fries. I enjoy the classic egg bun over a regular bun any day. I would have to agree with another post about 1/2 pounder not fitting the bun. I think the overall service, quality, and taste of Smashburger is better than 5 guys. read more

Smashburger - Grilled onions, mushrooms and avocado. - Burgers Near Me - Clifton, New Jersey

The food is great, it is the service that is the issue. Extremely slow, regardless of if you walk-in or call ahead or place an order online. Regardless of time too. At this point, having visited this place over the past 4 years, I am starting to wonder if that is part of the Smash DNA/culture. Fustrating-especially since they are a quick service location. read more

Fast and friendly service. Burger was flavorful, but a bit of a dry hockey puck. Fries were barley cooked and Luke warm at best. read more

Smashburger - Barely cooked and barely warm :( - Burgers Near Me - Clifton, New Jersey

Stopped in for lunch. It was my first Smashburger experience. I ordered the Baja burger. The burger was tasty and juicy. The bun was fresh and had nice flavor. The toppings all tasted fresh as well and the guacamole, chipotle mayo, and jalapeño gave the burger some nice heat. The construction was a bit odd in that the toppings were piled in the top half of the bun which made putting it together a bit messy. The fries were a big disappointment. I ordered the regular fries since I was not in a mood for the taste of rosemary. It said they had sea salt, but there was no salt on them. They were fairly bland and not crisp enough for shoestring fries. I also treated myself to a cookies and cream milkshake which was very good. It was thick but drinkable and made with real ice cream. They also give you the stuff that's left over in the shaker so it's basically two portions. The meal was fine overall and the setting is nice, but the food is not out of this world. For the price I think Five Guys wins on both burger and fries. read more

Gets an extra star for the excellent customer service. The whole staff is friendly and attentive. Other than that the food here is typical fast food fair, with the exception of how smashburger season's their beef and fries. Smashburger has their seasoning down. The burger I had was well seasoned, but not really juicy. The smash fries had some nice kick to them also. But, I was expecting something much better from all the hype I've been hearing. Five Guys is definitely better in my opinion food wise. read more

The best burger joint around. Have not tried the zin (wine and burger joint) yet, but to date, by far the best burger for the buck. Clean, nice and pleasant staff. Very quick service. My recommendation is the Truffle Mushroom Chicken Burger with a chocolate milk shake. You will not be disappointed. (Fries are thin and not all that great but once you bite into this burger you will not care). read more

The shakes are the best item about the menu- the nutter butter shake is not to be missed! A close second are the shoestring onions. The burgers are decent- the smash burger with the zesty sauce is my favorite. The fries are a little skinny for my taste- the sweet potato are better than the regular. All in all, a decent spot for a fatty meal without spending too much! read more

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Not a fan of the fries at all. They are so skinny, tiny, and extremely greasy. The burgers are good but nothing to go crazy about. The oreo milkshake = HEAVEN! read more

I have to give this place 5 stars primarily for the quality & taste of the food and the clean restaurant and bathroom. I never had the burger because I'm not a "burger-girl", I usually have the fried or grilled chicken sandwich, normally the feta & spinach option or avocado and bacon. So last night I had the avocado and bacon fried chicken sandwich, regular fries and strawberry shake (YUMMY!!!). Their shakes are top notch and the chicken sandwich was good too, hot and cooked to perfection, tasty and crispy lol. As for the service, well I am satisfied with it. There was a line but it moved really fast and the cashier was friendly. No issues here.. :-) read more

The burger it decent not that greasy. You have a nice choice of toppings. The regular fries were pretty bad. They were thin and kind of soggy. The place has high ceiling so that carries sound, so the place can be a bit noisy. read more

It's a nicer, fresher version of a burger joint. I usually get the burger with the avocados (I love Avocados/Paltas!), fries and their iced tea and it's pretty good. Similar to Bobby's burger palace, except slightly cheaper (barely), and similar options as the nicer burger joints. Actually it's more like bbp as opposed to zin burger. You order up front and they bring the food to you - just like bbp. And then you have the value aspect- similar to bbp, not really worth what they charge. I've been here at least 3 times, and it deserves the 3 I'm giving it. But like most establishments, you just have to go and try it (unless I give it a 1 star, then just stay very far away) read more

I usually love coming to smash but today was a total disaster. I ordered online because I was rushing and when I got there I waited 20 minutes only to learn that they already had my food ready and it was pushed to the side. The cashier was so rude. She gave me and my friends so much attitude when we asked simple questions. For example: I ordered fries with my burger and it wasn't in the bag so when I told her about it she just rolled her eyes and said "okay we'll make them" like it was a burden! One of my friends has a gluten allergy so when we saw that the bun in his burger was different from the normal and we asked if it was a gluten free bun she literally ignored us thankfully the cook jumped in and assured us it was gluten free. The kitchen staff is great...basically everyone is great except for that one female cashier read more

Decided to go on a dinner date to Smash Burger after me and the lady had an underwhelming experience with fondue the previous friday. Cashier was notably stoned, which I didn't mind because if I were stoned I'd want to be at Smashburger too. Ordered a Jersey burger with no blue cheese or mayo and letuce and tomato on a whole wheat bun and fries along with a root beer (soda machine as out of order that night). He offered to give me a frosted mug at no charge (not to keep) which was pretty cool. She got a BBQ bacon & cheddar burger with fries as well. Overall it was about $21, not too bad. They give you a number and you bring that to a table (self seating) and they bring your food out shortly thereafter . Stoned dude forgot to mention I didn't want blue cheese or mayo because they came with alot of both. BBQ bacon burger came out perfectly though. I was so hungry that I decided to eat it anyway, and it was still really tasty. Burger has alot of seasoning and flavor, and the bun never got soggy, which is a huge thing for me personally. Had crunchy onions along with bacon (A little chewy), and in general was delicious. BBQ burger was slightly messy but great as well. Fries were standard shoestring, nothing special, didn't really have flavor (although they have an option for "Smash" fries which have rosemary and olive oil). Overall both burgers were really tasty and well worth the calories. Would definitely go again, would love to try one of their shakes. I recommend also the chicken club sandwhich with avacado and bacon. read more

I am a huge fan of Smashburger! They have an awesome and friendly staff who is willing to bend over backwards for whatever the customer needs. Their burgers and chicken sandwiches are juicy and the best part is that you can create and add to your personalized burger. They also offer coupons every once in while, which is great because they are a bit pricey. read more

Smashburger - Yummy - Burgers Near Me - Clifton, New Jersey

Good burgers here as always. They have something for everyone including vegetarian options as well as good food options for kids. Very good value for money as we'll with a fast casual ambience. read more

Smashburger - Classic American burger with smash fries - Burgers Near Me - Clifton, New Jersey

This place has great food and great options. I tried the NJ BURGER and it was soooo good. I did also order the herbed fried but I only ate half because they were a bit greasy. Staff is nice and I would come back to this location. read more

If you have to go to a smashburger, please.....drive to another location. The clifton smashburger is getting progressively worse. I absolutely dread the service here, notably from a few of the cashiers (Lebron and Ashley, I believe). They are like the stereotypical fast food employee who absolutely does not want to be there....multiplied exponentially. It almost seems like they make an effort to be as rude and unhelpful as possible to drive away the customers. They recently increased the prices as well. I picked up a plain salad (no chicken), and it was almost 8 bucks for a salad slightly larger than a side salad. Only reason I'm not giving one star is because takeout is fairly quick and management is polite enough.. read more

A bit overrated. I had the baja spicy burger. It was good, not great. Definitely appreciate the avocado in my burger. The patty on the regular size is quite thin -- I expected it to be smaller in diameter and thicker. read more

Smashburger - Baja Spicy Burger - Burgers Near Me - Clifton, New Jersey

The food was disgusting. Haven't been here in a while, but I remember their meats being better and fresher. I ordered a grilled chicken sandwich, it looked liked it was just heated from the microwave. The meats also looked faked. Couldn't eat it. read more

What I get when there is NO on premise manager & NO on premise supervision is burned bacon & burned grilled chicken resulting in a bad tasting Avocado Grilled chicken with bacon smash. Their cooks have not yet figured out how to burn the avocado. So, anticipating that the cook will burn the flavor and taste out of the 2 two inch pieces of bacon & 1 very thin flattened chicken patty, I specifically order it with instructions to NOT BURN the bacon & chicken. But the Smashburger cook(s) do not care. They have no skills and do not care how poorly they perform their job. The absent owner, nonexistent manager & nonexistent supervisor have no clue what their employees do or don't do. Since I or someone else drives to pick up my take out order, calling & attempting to get a replacement is double work for me, my car & more gas. And when they put tomatoes on it, which because I am allergic to them, & tell the ordering person NO TOMATOES, the cook adds tomatoes anyway. There is no quality and no control. I cannot even get a decent not-burned $9 sandwich that takes less than 5 minutes to make. Why does Smashburger Clifton, NJ repeatedly burn the bacon & chicken to make it taste awful? read more

I give them 2 stars because every single time I have gone there I pay extra for bacon or guacamole and never get it. I swear they rob you especially on the go, smh. The food is good but the service is unacceptable. read more

I ordered takeout through Yelp and after 30 minutes , the minimum amount of time it said the order would take, it showed the order was done. We get the order, and it is stone cold. Girl I talked to on the phone denied that it was just sitting there. But it was not a pleasant experience to eat this food, as it was cold and congealed. They clearly don't care about keeping business even in a pandemic. I won't be back there! read more

Burgers are great ...service is even better. Abe the manager made sure i was very happy!

So frustrated with this location. I started ordering online in the middle of the March pandemic shutdown. At the time they did a decent job. The last four recent orders were all a mess. First the driver didn't show up to pick up my order, so I had to go there personally and the staff seemed completely bothered to help (though they got the manager who was helpful). The next three orders have all been RAW. Not basic undercooked raw but completely raw. They basically threw them on the grill long enough to look cooked on the outside but the inside was completely pink. I'm so done with this location... so frustrating because all they need to do is actually cook the food and I'd be happy. read more

Meh-there are so many burger places that exist, especially in the tri-state area that Smashburger pales in comparison. I've had 2 experiences at Smashburger. The first experience was enough to make me not go back again, but I was famished the second time I stepped into Smashburger and hoping that the next experience would be better, but alas that was not the case. The first time I was in Smashburger I ordered a cheese burger without the bun, since at the time I was dealing with dietary restrictions that would not allow me to eat the bread. The patty itself was so thin it was not even close to adequate meal. I was really put off my how little meat there was and how heavily SB relied on the bread and toppings to really complete the meal. It was super disappointing on top of which the burger itself seriously lacked seasoning. I found myself back at SB a few years later, desperate for something to eat. This time I only ordered the fries and a drink. Fries were super tasty and well-seasoned and thin, but the line to order was ridiculously long. Waiting in the line almost wasn't worth it, because there are so many other places out there to get fries and for a fraction of the cost. Regardless of the fact that the fries were really good, there are so many better places out there to get this type of food. I don't see myself venturing back anytime soon.. read more

The staff here is very friendly, they truly go above and beyond for customer service. For someone that knows how to eat out, depending on how and what you order some of there items are healthier then 5 guys and zinburger put together. They do have a large section burgers and chicken. The number one thing to remember is to stay away from the smashfries, get regular hand cut french fries. read more

The very very best, ever! I am not a big burger lover, but these truly own my heart! Especially, the bacon cheeseburger! Love the decor. read more

This is the go to burger spot for my boyfriend and I. They have a 10% discount for military and emergency medical services, which has always been applied to our transactions (my boyfriend is an EMT and we regularly eat here after his work shifts). Today we decided to grab our usual smash burger meal after one of his 12 hour shifts. He was in FULL UNIFORM (EMT patches, work uniform) and the young woman behind the register said " the 10% off is only for military". Although the sign outside says military AND emergency medical servicemen. She was adamant that the discount was ONLY for military, we are not ones to argue so we just paid the full price, received our meal and were on our way. I don't know if this young woman is new to the job or what but she couldn't even double check or maybe ask if EMS is included? Like I mentioned the sign right in from of the store says it's for military and EMS. I will attach a photo of the sign read more

Smashburger - For military AND FIRST RESPONDERS IN UNIFORM. He was very much in uniform miss. - Burgers Near Me - Clifton, New Jersey

The worst and slowest service ever, they never open more than one register, even if the lines go out the door. My whole lunch break was wasted on the line and from the looks on other customers faces as they walk out, they were dissapointed as well.. hope this location at least gets some type of pride in their job at least.. maybe not be lazy, open another register if it gets busy.. stop wasting peoples time. This was the last time im visiting this place, note how i said visited, and not eat at. I had to get off my break by the time food was done. read more

By far the best fast food place out there. Haven't tried everything, but I absolutely love the Spicy Jalepeno Baja grilled chicken sandwich and the smash fries with rosemary, garlic and olive oil. The fries are the same style as McDonald's but 100x better. All the food is clearly fresh and high quality! read more

This place has never gotten my order correct. Today is strike three. Ordered a bunch of food and they forgot a kids meal. They are very inattentive. Now they cannot refund my order that they did not provide me? Trash! read more

I've been here quite a few times (6-10 times, not entirely sure) and this place ceases to amaze me. The food will literally blow up your taste buds-- in a good way, that is. Their burgers are among the best I've eaten. I've tried all of their main menu burgers and I would recommend all of them. Their smash fries are also to die for- just phenomenal. What really gets me about this place is their employees. They're always incredibly nice and helpful. I've gotten into conversations with them a couple of times. I think their customers really make going to Smashburger a positive experience. read more

Good food. Honestly, this is my favorite fast food burger. But, terrible customer service. My husband and I ordered delivery through the Smashburger website. Apparently, when you order online, your order gets passed off to either Grubhub or DoorDash but they have no way of tracking which service picked up your order. Hence the issue when the delivery person either stole our food or delivered it to the wrong address. Now, this is not Smashburger's fault, but the fact that there's no way to know who picked up your order is ridiculous. Also, no refund or compensation of ANY KIND was offered. The least we asked for was a refund of the tip I added for the delivery driver who screwed us. But nope. Nothing. The best they could do was offer to call one service while we called the other. Dine in or pick up. But definitely don't order delivery. read more

For a fast-food place, not exactly fast in terms of service. Understandable when there's a large line in front of you, but it was myself and one person behind me. I had a simply order of a single meal - burger and fries with no drink. Took a considerable amount of time, but the burgers are overall okay. There are plenty of other burger places in the area that offer better quality. read more

Another one of our go to burger place. I go here frequently especially when they have promos in the app. Although not much recently. Burgers are very good although the is patty always bigger than the bun especially if you order the big option(you get a bigger patty on the same bun) fries are always perfectly cooked...they have the shoe string size so i guess its easier to make it crunchy outside. Onion rings are just ok...its the haystack type so depends on preference...i personally want the big breaded onion rings like the ones in red robin. Their sweet potato fries are also good. For burgers, I recommend the new jersey(with blue cheese) and truffle mushroom swiss...and their triple double and classic smash is a good basic option as well. Store is clean most of the time and there's plenty of parking as its on a strip mall... read more