1. Smiles Modern Dental

    1. Smiles Modern Dental

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    McKinney, TX

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    Smiles Modern Dental

    4.5 (8 reviews)
    Closed 7:00 am - 4:00 pm

    Services - Smiles Modern Dental

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Smiles Modern Dental Photos

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    Stonebridge Dental - Ms. Yo-yo

    Stonebridge Dental

    4.2(51 reviews)
    3.2 mi

    When I initially began coming here in early 2021, everything seemed to be going well. I had really…read moregood hygienists and received good feedback as well as sound advice on how to better take care of my teeth. Lately, it seems like I am getting up-charged every time I come here. This office cleaned out my flex account last year, but problems persist. They're saying I may need to come out of pocket another 2 grand due to more gum problems (which I thought were corrected my previous visit which cost over a thousand dollars). Also, just when you think you've paid your entire bill after cleaning out my flex, these mystery charges seem to spring out of nowhere and because I got billed the next calendar year, my FSA will not accept the payment. It started out as a friendly relationship but now, they seem to approach healthcare like used car salesmen. I have already switched dentists.

    I had a disappointing experience with Stonebridge Dental due to poor communication and…read moreunprofessional behavior from both the front and back office. When I scheduled my filling appointment weeks in advance, I was quoted about $50 out-of-pocket and required to leave a $25 deposit, which already seemed unusual for a small procedure. I paid it anyway. When I arrived for my appointment and was already in the dental chair, a back-office staff member came in with a new quote of $100. This was the first time I was told of any change, and the quote did not even reflect the $25 deposit I had already paid. I calmly asked when they realized the cost would be higher than what I was quoted. No one answered that question. Instead, I was repeatedly told, "This is insurance," in a dismissive, condescending tone. Rather than working toward a solution, they chose to reschedule my appointment. I requested my deposit back and decided not to continue care there. I had driven in from Oklahoma for this appointment, making the situation especially frustrating. As I was leaving, the staff member who originally booked my appointment smiled broadly and said "bye" in a way that felt clearly sarcastic and unprofessional. Mistakes happen, but clear communication, accurate billing, and basic professionalism matter. Unfortunately, this office fell short.

    Photos
    Stonebridge Dental
    Stonebridge Dental - Waiting area for kids

    Waiting area for kids

    Stonebridge Dental - Front Office

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    Front Office

    Arte Dental - Look at all the companies that participated in Free Dental Day!

    Arte Dental

    4.3(33 reviews)
    3.8 mi

    I had a really bad experience here last year. They were in my network but charged extra for…read moreEVERYTHING. I ended up having to pay out of pocket for the entire thing. They scheduled me towards lunch time, so the doctor decided not to finish one of my cavities because "it wasn't that bad" and told me to just take extra care of it. I asked they didn't use Novocain and still got charged for it and I'm pretty sure other things. The people in general are nice enough, but still very unprofessional.

    I have generally had a great experience with this dental office; however, my visit on 3/19 was…read moreextremely disappointing. During my procedure, while I was still in the dental chair, the office manager entered the open treatment area and began discussing my past-due bill in a loud voice. There were other patients nearby, and I am certain my private information was overheard. This situation was both unprofessional and unacceptable. I have never felt so humiliated during a medical visit. I had to ask her to stop and let her know I would speak with her after my procedure. I also requested to speak with management or the owner regarding this matter, but I have not received a response. Due to this experience, I have made the difficult decision not to return to this location and will be taking my business elsewhere. This is especially disappointing, as I have been a loyal patient for over two years.

    Photos
    Arte Dental - Beautiful waiting room; big screen TVs, movies on demand, iPad station for kids and adults, snack bar and personal coffee maker!

    Beautiful waiting room; big screen TVs, movies on demand, iPad station for kids and adults, snack bar and personal coffee maker!

    Arte Dental - Implant overdenture attaches to two (or four) "Locator abutments."

    Implant overdenture attaches to two (or four) "Locator abutments."

    Arte Dental - Arched ceiling with chandeliers!

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    Arched ceiling with chandeliers!

    Smiles Modern Dental - generaldentistry - Updated September 2026

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