Annually, we have a Smith's Champagne cake for a family exclusive special occasion. For YEARS we've done this, without problems. This year's cake was the definite exception and game changer, as it was incorrectly personalized (icing inscription) - okay, human error, understandable, but it was the attitude and tone given upon pickup and disclosure of the error that really soured our good faith. Immediately there was a dismissive, sorry not sorry, "there's nothing I can do because I can't mix the icing to redo it" . THAT raised so many questions and implications but maturity moves beyond that and moreso into wanting to RESOLVE this. Another employee stepped in and was apologetic in tone but could not fix the cake. We were offered cookies in consolation. Smiths cookies are great but it was THE messed up CAKE that was to be presented to friends and family, at an event, a few hours later - NOT FIVE COOKIES. Loss of good faith. Again, it's not so much about the mistake as it was the dismissive tone and downplaying. read more

My wife grew up on these cakes, so I ordered one on the phone to bring back home in LA for her birthday. They not only tookh order but gave advice on how to transport it back to LA in the car on a 104 degree day. Had to pick up a box of sugar cookies also. read more

Premium price for mediocre priduct. The lady behind the counter quoted $12 for 1/2 dozen, and I got to pick out all the doughnuts on display. When I was done choosing, she told me $15.50. I said what happen to $12? She then said if I could not afford it, she could put some doughnuts back. I reassured her I could pay, but maybe she should give correct pricing. Very insulted read more

On my 75th birthday recently I bought a champagne cake at Smith's. As usual it was delicious!!!

Nasty and taste like it's been left out for 3-4 days and over priced ..will never go back and don't recommend read more

Smith's Bakeries - Dry and old couldn't even eat it nasty - Donuts Near Me - Bakersfield, California

So many great treats! Staff is so kind and helpful too. We try to stop every time we're in the area. Highly recommend this place.

Danishes are amazing. Just picked up a Beehive, Envelope and apricot danish for work and they were all so good. Also they have the best Champagne cakes. Service is always helpful and friendly. It is a great bakery that has great breads also. The ambiance just makes you feel comfortable and at easy. read more

I enjoying stopping at smiths with I am in town picked up the cutest Halloween cookies for grandchild

Been going to Smiths since 1950s... there's nothing like the tenderness of their cakes!!! Donuts are perfect! And a wide array of pastries made "just right"! And where else can you order a yummy tasting Chantilly or Champagne Cake? Smiths Bakery is a Bakersfield icon!!! Mmmmmmmm! Polly read more

I would not waste your time preordering. We preordered because we were told there was a separate line for preorders and it goes pretty quick..... Well you're just going to wait in the same long line with everyone else who want to just browse around. Showed up this morning and we had to wait in 34 degree weather while the workers are letting people wander around moving extremely slow. The "preorder" table is just a pushed up table against the door to keep people from coming in. No one there. No signage directing you. Don't waste your time. Cookies are amazing, but not worth being lied to and waiting 60 minutes in FREEZING weather for a dozen cookies. read more

Smith's Bakeries - "preorder table" - Donuts Near Me - Bakersfield, California

Grandma's favorite! It's all about the berry pie. Well, last time I picked up some cookies too. Life is to short to worry about diabetes or sugar. Well the area (parking lot) is crusty but no one bothers you. Service is acceptable but frankly, grandma, knows everyone so we let her cut the deals. We just eat the Berry pie. Soon it will be thirty years I was personally introduced to Smith's Pies. I highly suggest to try them because if we run out of time to make pies at home. This is our stop to grab pies and of course cookies. The actual bakery is hole on a wall nothing fancy but don't judge its run down looks. The Berry pie is all worth it! read more

Smith's Bakeries - Donuts Near Me - Bakersfield, California

I mean I crave pink champagne cake all the time and have to get some each time I'm in town. And those cute little smiley face cookies are so yummy. :) They've been around forever for good reason because they're TERRIFIC! read more

Couldnt wait to try their.brownies. Expensive! Very small. Dry. Disappointed. Parking lot is small and dangerous. Again, disappointing read more

SO charming and historic and wonderful. Several friends tipped us off to this place when visiting Bakersfield and it still felt like a find! What a cute little place overstuffed with characters. Sampled a few things and the apple turnover was my favorite. That and the sunshine cookie coffee mug. Adorable! read more

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I went to the Sulleys on Olive. I got a pre pack of three cookies that were there. My daughter open the package and got a cookie to eat on the way home. She noticed a hair thought maybe her hair fell in package but the hair was in the cookie.. it totally grossed us out. I have never had any kind of thing happen to us. We love Smiths. Just wanted to let you know so you can make sure the kitchen crew has there hair up in there hair nets. Thanks Sherry might be abit before we can eat a cookie but I'm sure we will again.. No hard feelings it was a waste of $8 cause we had to throw out read more

Awesome job on getting cookies and cupcakes done with such short notice. And perfectly delicious as always. read more

Smith's Bakeries - Donuts Near Me - Bakersfield, California

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Passing through Bakersfield for a couple days to visit family, I saw this bakery close to their home and decided to give them a try. With Covid restrictions, they allow three people in at a time and require masks. They had donuts, croissants, pies, and cookies. I can't say much for their other pastries, as I came in craving holiday cookies just like my childhood, Christmas themed sugar cookies. The sugar cookies at Smith's did not disappoint! They had a few different holiday options to choose from and some regular ones too. I was told that they are all flavored the same, just different designs. So I opted for five, three Christmas wreaths, a Rudolph Christmas pig, and a Santa Claus. These cookies were really yummy, with a good amount of frosting and they were super soft. Definitely satisfied my sweet tooth. Friendly and efficient service. If I'm ever back in town, I wouldn't mind trying some of their other offerings on display. read more

Smith's Bakeries - Christmas cookies - Donuts Near Me - Bakersfield, California

Love Smith's. The donuts are pretty hearty (more than I prefer), but they really shine with the breakfast pastries and cakes. The smiley face cookie is a classic I've been enjoying since childhood. The thumbprint cookies are the best I've ever had. Do yourself a favor and stop by to try a little bit of everything. read more

Who has not heard or tried Smith's Sugar cookies in Bakersfield. Excellent customer service, good affordable prices and their cookies are sweet goodness. read more

Smith's Bakeries - Donuts Near Me - Bakersfield, California

I really like Smith's Bakeries. I grew up eating their shortbread cookies AKA the sugar cookies AKA the smiley face cookies. They have always been a great treat. This is a Bakersfield staple for many years. I recommend these cookies. I do need to try their other goodies. read more

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Very rude employees and lackluster service. Employees were talking about other customers while I was trying to pay for the cookies. I understand the holidays are stressful for a bakery, but you should not be saying inappropriate words in front of other customers. Cookies are okay but definitely not worth $20 for six sugar "smiley" cookies. read more

Omg! I ordered some custom sugar cookies for a Pregnancy announcement and they came out SO cute!!! They offer 4x4 sugar cookies for longer writing and have a book full of cookie designs! Would definitely order again for other events read more

Smith's Bakeries - Custom sugar cookies! - Donuts Near Me - Bakersfield, California

bought a dozen donuts to bring to a get together with friends, both of whom are born and raised here and love Smiths. I've lived here 20 years and never thought they were worth the extra cost. but this time..!!! Over $27 for 12 donuts was ridiculous. Only one was actually good and it was a cake donut that costs extra. The lemon filled one and strawberry filled one were horrible. Dry and the jelly tasted like it came from a jar of cheap jelly. I will never be going there again. I just don't see the attraction to it. read more

What can you say??? Everything Smiths makes is PHENOMENAL!!!!! My favorites are their Champagne cake, thumb print cookies and their sugar cookies with the thick frosting. When I was at Bakersfield College many years ago, a friend and I would pick up the sugar cookies and leave them on our dashboards while we were in classes. By the time we got done, they were nice and warm. So soft and just melted in your mouth. I Smiths!!! read more

Every time I'm in town I load up on cookies to bring back with me to Vegas. They're so good, even after freezing! I have to ration them out between visits to Bakersfield, my all time favorite cookies in the world! The teddy bears have so much frosting and it just melts in your mouth. Really, everything they make is five star for sure! read more

Everything is awesome and I sure do miss it. I moved out of town and every time I come "home" I must stop by Smith's Bakery for some treats! read more

I came in early morning, and was greeted with a sour attitude. I asked for a bagel (listed on the online menu) and the young woman behind the counter said "We don't have that. What do you want?" I settled for coffee(mediocre) and a couple doughnuts, which were great. For a Bakersfield staple, I would hope the customer service would be up to par. Oh, well! read more

It's a sad day when your team tells your customers NO. "No we can't place orders" should be replaced with "you are more than welcome to come down to the counter and find a solution". I have been coming here for 20+ years and today was told NO we can make it take orders on the phone, no we don't have cookies, no cupcakes nothing can be done until after Christmas. Really??? There is a line around the corner and shelves stocked. So I guess I will now search for places that still value helping their customers. I believe in supporting small businesses that really want to keep their customers. Instead I got rude staff and poor business practices. Smiths you have been my "go to" for decades. I will now be looking for another place to get my baked goods. read more

I have been going to Smith's for a long time, however my first check in. You can never go wrong with any choice of cookie, donut, cup cake or pastry. Normally the staff is very friendly and eager to help. They have this one young lady, maybe in her early 20's. She is quite rude and VERY unfriendly. She seems to hate her job in this customer service based business. It was really noticeable today. Smith's is having a sale on the cookies. Buy two dozen and get the third for a penny. When a customer would ask her a question she would have the look of " are you serious!" Wow. I have personally been "helped" by her and she is the same every time. Just a suggestion Smith's...have a talk with her. Maybe tell her to be nice to your customers. If she spent half the time that she does with her makeup to be nice she'd go far. read more

Went there this afternoon and saw the place had half empty shelves. That is always a good sign. There are 3 locations in the area. Got about 20 cookies of 5 different varieties that are very good and a delicious Danish and raspberrie Danish. Friendly staff, clean easy access and I need to come back when traveling through to see it when it just opens and see the other stuff I missed out on. read more

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5 stars for product, 2 stars for customer service. As a Bakersfield native I've bought birthday cakes, special occasion cakes, numerous cookies, donuts, punch, and more for over 50 years. Today was an absolute mess and embarrassment. While standing in line outside, properly distanced and wearing a mask, the door opened and a women said you can come in. As I stepped in a large women behind the counter yelled "sir only three customers allowed inside". I would have stepped back outside but I remembered that there were four customers inside a few minutes ago and no one was asked to step out. I questioned why the were four earlier and before I could finish my sentence she yelled to me over and over. The woman, who had let me in said "I'm sorry I let him in". The employee just kept yelling at me. I did go back out to wait. Those outside asked why I had to come back and as I explained, the woman behind me said that there were four inside a few minutes prior to me. We also noticed that one of the employees had a face shield but no mask which is not proper protection nor following the signage posted outside. Now I'm in a quandary, as much as I love Smith's products I really don't want to go back for future special orders. It will be a long time before I set foot in there again. read more

Best donuts in the world! My favorites are the granulated sugar jelly filled and the maple bars. Krispy Kreme donuts can't hold a candle to Smith's Bakeries. Happy face cookies are delicious! read more

I consider this location the Mothership of all smith's bakeries in town because they will always have the cake you want when the other locations may run out. Case in point - Mother's Day : all locations didn't have champagne cake but the one on union said they will have one made within 1 hour. Woot!! :) read more

Smith's Bakeries - 8 inch champagne cake - Donuts Near Me - Bakersfield, California

Smiths bakery has a huge hype maybe because all the years it's been around it's popularity. But customer service is ass!!! They're so rude not only to me but everyone infront of me. You can't ask them one question without them getting there panties in a knot. Very rude the cookies don't even taste the same. Hate to say it. read more

After reading all the reviews on Yelp I have been coming here now from Stockton since 2011 because this bakery makes good quality product with top quality ingredients and these types of bakeries have not been in Stockton for decades. Everything here is always delicious and I make a point to come here 2 - 3 times a year to stock up with baked goods for the freezer. read more

Had a friend who very, very strongly recommended this place to me when I was visiting Bakersfield for work. I waited in a long line to get some cookies. I tried like five different kinds because I had a sweet tooth. Unfortunately, I was not impressed. Chocolate chip was pretty legit, but all else was par/ sub par. Maybe I ordered wrong, and the donuts would have been better. That being said, the place was packed, so people obviously love it. And when I brought a box of treats as a gift for a customer, he said I definitely went to the right place. I mean, dessert is always delicious. ...like how even "bad" pizza is OK. So this place is OK read more

I moved here 4 years ago and believe me...the hype is real. Once you send/bring a loved one a box of cookies it will be demanded on every visit moving forward, beware :P Also the donuts are a great way to start an occassional day. read more

So sad. I walked in at 4:50pm. I purchased a healthy amount of cookies. Which I must say they had A LOT still left. I kindly asked to sample a broken cookie and two cookies I had never had before WHICH I did end up purchasing. And then I left after paying. And no, I didn't eagle eye her boxing up my order. I get in my car--driving away I reach into the box to grab a chocolate thumb drop and she had switched her favorite that I had ordered some of for the one I WAS ADAMANT NOT WANTING ANY OF!? What the heck!! Really!? I had to turn around in traffic. Go all the way back. Thankfully after literally BANGING on the locked glass door AFTER the OTHER woman saw and went to back QUICKLY as soon as she saw me. And then approximately three min later (not a big shop and no it doesn't take that long to come out from the back--maybe to get "your stories straight". Anyways, she finally comes out. Takes my box. WEIRD. sets it behind the counter. Goes in the back. Comes out with different cinnamon one and orange ones. Gets the chocolate from my box and other diff ones I ordered. And then I said "since you did that, could you throw in those cinnamon you can't possibly resale anyways in for my troubles?" She literally said the following, "No, my boss was mad at me for all the sampling." I looked at her incredulously! She looked at me and then said, "Yes, even though you purchased every one you tried." I left Smith's bakery on 34th street. I know she was speaking in Bad Faith which means everyone...lying out her PIE HOLE!! No one who owns a bakery would complain about three cookies and a person who bought dozens right before closing and timely to boot!! She was just mad that I bought HER COOKIES or she is just WEIRD. NEVER WILL I GO TO THIS PLACE AGAIN. I DON'T feel safe eating what she gave the 2nd time. And I will be contacting my credit card company. And the owner on Monday morning. -- I did contact them to no avail. Trying once again. Fourth and final time. Then credit card company may have their way with them. Life is too short for this boloney. Sad that a walk down memory lane was tainted in such a way by a person in this manner. Sad. And these cookies were to be shared with several different people this weekend. 7 year old bday, a person passing away, a lady meeting her mom for the 1st time, a friend relocating, the list goes on and on. More than one of these boxes are in the garbage. Only ended up eating less than 9 cookies due to the foulness of the staff member. Sad. Sad. Smith's have you've become so arrogant you have no response to one's yelp reviews, calls, etc? Guess so. :( read more

I had never visited Bakersfield and was there for work. I was told by a family member that Smith's Bakery was THE place to go for yummy cookies with frosting. Well, she was right! This place has delicious cookies and the donuts are divine! I had the half glaze half sprinkles which I ate on the long'ish drive back home. Very friendly staff and the company has been in business since 1945. Awesome place - will make it a point to stop by each time I visit Bakersfield. read more

Bought some cookies for one of my clients In Bakersfield and was very pleased with the service. I ordered an assortment of 6 dozen cookies and the clerk was very helpful with suggestions between the standard cookies and the specialized ones. I even broke my low no sugar/carb streak of 6 months by ordering this huge cinnamon roll that had nuts, raisins and topped with maple icing. It was so worth it! I did 6 miles later in the day, so no guilt was had. read more