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    Smitty's Auto Parts

    2.8 (5 reviews)
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    The Mechanic

    The Mechanic

    3.7
    (52 reviews)

    I would totally recommend coming to The Mechanic. They helped me out of a pinch and were extremely…read morequick. Not only were they fast, but they also tried to get me the best deals on parts. They were very forthcoming about what was going on with my car and even took the time to show me the issues firsthand. I don't know many mechanics who would do that rather than simply tell you about the problem. I really appreciated that extra step. They truly went the extra mile for me when I was stressed about unexpected expenses and repairs, especially since my car wasn't safe to drive. I felt well taken care of, and I'm thrilled to have found a mechanic I feel comfortable going to now. Not to mention, they are a family-owned business, and I genuinely felt like they treat their customers like family. While I certainly hope I don't have any car troubles in the future, it's reassuring to know that when I need my next oil change or repair, I have a trustworthy place to go.

    NEVER EVER COME HERE. This Business will take your car, money, and time then lie to you. I came in…read morefor a leaking radiator and they only refilled it. After I was involved in a wreck they notified me they "did me a solid" and didn't notate any damage to the radiator. After requesting the paperwork one of the mechanics threatened violence for using words that they don't like. NEVER COME HERE. IF I COULD PUT NEGATIVE STARS I WOULD. Edit: after the owners comment, I'm sure your camera also shows your staff deciding to just walk away from me after starting a conversation. I'm not sure if it's in the training to walk away during normal conversations. After he just left I grew frustrated and said one sentence in which he was mad about " can we fix my f*ckin document". Unfortunately that "customer" you love so much works on other customers cars YOUR CAR IS BEING WORKED ON BY RANDOM PEOPLE NOT EMPLOYED, You can give that dudes entire life story and how he's a great guy, how ever one f bomb infront of two normal of age women is not illegal. Your moral and emotional integrity has nothing to do with not notating my information causing my life to suffer out of your own laziness. Please contact me as a boss instead of writing a useless novel explaining your customer life history. I requested documents that should've already been written and documented by a business, there is no place for undocumented help as it causes issues as such. I have never given a review previous to this or about this place. It seems the entire office cannot provide any ounce of responsibility for their actions. I also stand on my comments about how idiotic and irresponsible this place is. NEVER SHOP HERE.

    Advance Auto Parts

    Advance Auto Parts

    3.0
    (5 reviews)

    Its 8:05, all doors still locked, guy inside gets upset i pulled on door. He opens without a word…read moreturns and heads back into store. I encounter same guy and say good morning, he stares at me with a growl on his face, turns and walks away. I turned and walked out of the store and will go to O'Reillys when they open.

    If I could give No Stars I would. I have never felt so disrespected in my Life. This had to be the…read moreworse customer service experience I have EVER had. My daughter's car needed a battery, so I ordered online from this location. We pull up and my daughter go in to see if someone could assist her with testing the battery to ensure that that was the issue and not something else. They first manager, I didn't get his name tells my daughter that they can't check her battery bc they are busy. Ok! Fine, we will wait until you are not. There are 4 people working and 2 customers in line but whatever. So we wait and he finally comes out, pops hood and look at battery and says, Oh yeah you need a new battery but you will have to take it somewhere else to be installed bc you need a battery post. We are like seriously! Mind you, its advertised EVERYWHERE Free Battery Installation and Free Battery Testing, but whatever. So I go inside to pick up the battery, the cashier I am working with is Paul. Paul has no idea about what was said outside so when he processes my online order he asked if I would like my battery installed. I'm like of course, They said y'all were too busy. So here come the other manager Joe, who leans over and tells Paul he could not install my battery bc they don't have time. At this point, there are only me and one other customer in the store. So I asked Joe, is it that you don't want to install it or you don't have time? I'm confused bc clearly here is an employee ready to assist and you just told him he can't. Then Joe proceeds to say well we can't and also it would take an hour to do that and we don't have time, again! At this point I am PISSED!! How dare you?!?! I am a paying customer just like anyone else, so you know what, Keep your battery and I will take my business to where it is wanted. As he starts to process the refund, he tells me I need to wait an hour for the online refund. Really?! You seriously think I'm going to give you another minute of my time after I wasn't worth any of yours???? GIVE ME MY MONEY BACK! I got my refund and went right down the street to Midas and paid the same price with EXCELLENT Customer Service. If you are looking for repairs and parts, Go to MIDAS, these people at Advanced (Excluding Paul) are rude and disrespectful.

    Smitty's Auto Parts - autopartssupplies - Updated August 2026

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