Absolutely ridiculous. First my mom brought our vehicle in and they wouldn't pass the smog due to some apparent break and/or holes in the oil dipstick tubing. Upon it being fixed, I took this vehicle in for my mom and they still refused to pass it. First it was because this oil dipstick tube wasn't "replaced" it was repaired which is all that needed to be done nor did I get showed what the major issue was with it being repaired. The other issue was they tried to tell me that the vehicle wasn't even communicating with the computer. Weird that it wasn't because it had worked just fine when it was brought in a little over a week ago. The tech that looked at the truck was an asshole and had an attitude when I asked him to show me and explain why it wasn't passing. processing to dispute payment to them for fraudulent acts because guess what, took it to another smog place 30 mins later closer to my home and it was passed in less than 10 mins. Just like any other trump supporter and fascist asshole in the world, they're money hungry and would do anything to make a quick buck even if it means being a fraud. read more

This place is the best! They are so quick! And very personable. This is the only place I go when needing a smog check. I highly recommend them! read more

I'll keep it simple. The front desk guy is why I keep coming back. I come into this shop often and this guy always goes above and beyond the call of duty to always make you feel special. The service is always top notch. Thanks for always making me laugh! read more

I've been going to this place for a few years now for both family cars. This review is based on my experience today. I took my truck in today. The employee behind the desk was courteous. He did make me go back out to my vehicle to get the mileage - he could have done that. He told me it would take about an hour - no big deal in the middle of the day. I gave him my cell and asked him to call me when the vehicle was done. Here's the drawback to this business - the "waiting" area has three chairs in it and is very crowded. Waiting there for an hour is just a really bad option. So I walked about 1/2 mile down to Starbucks to get some work done. I waited until an hour and 15 minutes went by and walked back. My truck was waiting, but I hadn't received a phone call. I asked the same employee behind the counter and he forgot to call me. Bottom line - price is fine, and it's relatively quick. Service has always been pretty decent ; I haven't had the bad experiences that other reviewers have noted. Just have a plan to either sit there or walk to a nearby restaurant or coffee place. read more

I've been driving for over 30 years, and I've had several cars. Smog Stop is Absolutely!! The Best!!

They were quick and affordable. Needed the smog done for another state and they helped and got it done for me. Definitely recommend

I always come here to get my car smogged. Easy location, friendly service. Most of the time they are fast (especially if you go early). I know it's a car shop, but it is pretty dirty in the waiting area. Look for clipper or penny saver coupons. read more

The worst place I seen in my life They tell you in the beginning the car is good ,, they charge you a lot of money and I tell you oh it's not ready for smog read more

I originally went to this place because it's the cheapest in town. They are quick too. But they asked for my registration and then never gave it back. I didn't realize it until I pulled into my driveway. When I went back they said they didn't have it and they would have never lost it. They were gruff, unhelpful, didn't take any responsibility, and blew me off. I will never go here again! read more

I came here today on my lunch break for my free retest. Unfortunately, my car didn't pass, again, but Ken gave me another free retest anyway! The waiting area is small but the staff is really nice and they have you in and out in an hour. They also take competitors' coupons but, they do not provide a free retest if you use a competitor's coupon. read more

I walked in, was greeted kindly, and funny! The guy behind the counter (sorry I don't remember your name) was super friendly and personable... I walked in for a smog check and walked out 30 min later DONE thank you read more

I just moved from out of state and needed to get my vehicles inspected in order to register. The great team at Smog Stop, where I was referred to by an auto dealer's service manager, took care of my two vehicles very professionally and efficiently. This small specialty shop took away the apprehension out of getting this part of California registration and made the experience wonderful for this old veteran. Highly recommended! read more

I love this place! I have been coming here for at least 10 years. I'm an automotive dealer so I come here multiple time a month and they have always been very friendly and helpful. The prices are great and they accept competitor coupons and the wait time is never too long. I highly recommend them! read more

I have gone here for many years and this is the first year I've had a problem... our 2 year Dodge Ram diesel truck didn't pass smog???? I couldn't believe it.... the engine has not be altered in any way... so either the smog testers are scamming me... a female.... or Dodge is.... I went straight to Dodge and they said there is nothing wrong with the truck... I paid with cash and the attendant would not write on my paper paid in cash.... ??? Wow.... Big Mistake going here.... will be the Last Time!!! I noticed another lady had similar situation.... scamming women .... be care women coming here!!! So hubby went back as offered for free retry and again no pass... we found out that a warranty repair on our dodge was done and Dodge reset the computer .... so after traveling over 500 miles we went back to smog testing and passed with flying colors.... so it seems what sometimes it looks like ... is not always the correct answer.... Thank You Smog Shop for sticking to your word... and reaffirming my faith in you!!!! read more

Unfortunately the dreaded one star for a business that managed to lose a long time customer. It's rare I would ever take the time out of my day to even a leave review, but to leave a one star review at that, not what I planned to do this morning. I've gotten 2 cars smogged here previously one a Corvette, and the other a 4runner. I was recommended to a STAR smog station every time I needed an inspection. So I've had very few problems here in the past, fast forward to this point when my brother and I decided to get our completely stock mustang smogged here since I've dealt with them in the past and it didn't go as planned. Our tech had a chip on his shoulder the entire time, and his actions showed he assumed we were up to something no good. Being profiled is not what we came here for. After failing our car because he him self was not capable of matching the front and rear cat #'s we were shocked as the car has been maintained within standard Calfornia law never modifying anything. They charged us for the fail and we took it to another local Roseville smog shop, and it passed with flying colors and all the numbers were good! As we thought, the car was perfectly fine, so we took the PASSED smog paperwork showing that it's CALIFORNIA LEGAL and they still refused to give us our refund charging $50 for an incompetent employee's mistake. If you work hard for your money, you can appreciate that $50 is a lot of money to spend, and to feel as if someone has swiped it from your pocket is absolutely disgusting. As a fellow business owner it is honestly so sad to see a business suffer at the hands of a single individual, but I would hope that no one else has to experience this time wasting nightmare so here's the one star. We will be contacting the California Bureau of Automotive Repair to get it sorted out. read more

Took my 02 Tacoma 4x4 Trd Quad Cab to Smog Stop today and had a great experience! Was in and out so fast I didn't even get my ear phones in my ear to watch a Netflix show to kill time! Lol. Much better experience than last year! Guy at the counter was funny and very friendly and quick! They processed 4-5 of us in less than 20 minutes. I am very happy to have passed. Only bummer is even though they said they update directly to Dmv right away I can't register the truck yet. Online at Dmv is still doesn't show the smog pass. As other reviewers have said write down your mileage before you go in!!! read more

I should have looked at yelp before going to this places , my wife went here with are car with after market intake and they failed her , when the tech opened the hood and knew the intake wasn't carb legal they as a good business should've told us at very beginning this car will not be able to the smog test because of this reason but yet they take it in and come back and say It won't pass because of that and still charges the $45 ... You guys knew from when you opened the hood and saw the intake that it wouldn't pass but still hooked up for the smog , shame on you guys read more

I've gone here multiple times in the past. These guys are always quick to get me in and back on the road. The staff is nice...Shane and Rich! Thanks guys! read more

I live in Sacramento but have used them for a previous smog check so I made the drive down. I was able to slip in right before they stopped taking cars (technically he could have turned me away but he didn't). Guys were great and funny. Service was super quick - I waited 15 minutes tops. read more

We took our 2003 Ford Ranger today but the guy didn't want to test it because he said our truck was supposed to have 5 catalytic converter and he showed us the sticker inside the hood that there were supposed to be 5. He even told us that our truck was in a collision because of the paint inside the hood. We told him we bought the truck brand new in 2003 so there was no way it was in any collision. He said "you never know about the Porters as they have problems with driving cars from the lot and hitting something but never told us about it". He told us to take it to Ford and have them print something about the truck that it only has 4 catalytic converters. My husband knows cars and I know a little bit but we both know that every car or truck only has 1 catalytic converter. He said he would not even test it since it will fail. We left and said to each other that the guy must be delusional. We decided to take it to Smog & Go but didn't tell the people there what was said at this other place. Guess what? Our truck passed and the technician didn't even say anything about the catalytic converter. Needless to say, that's the last time we would go to the Smog Stop. We had always used them and even took this same truck several times there and this was the first time someone said it's lacking in catalytic converter. read more

We were highly offended today,, the desk clerk refused to say my husbands name,, gaylon,, he said I will call you Neil,, my husband said no,, Neil is my middle name,, my name is gaylon!! Then the desk clerk says ok,, I would say your gay,, but you already know that from your name!!! And honest to god,, did a drum roll on the counter, like we were at a comedy club!! I am so highly offended!!! Not only making fun of people's names,, but also apparently thinking jokes about gays are appropriate,,we have a daughter that is homosexual,, and you know what?? We are ok with it!!! If you don't want to be offended,, go somewhere else!!!!!! read more

Been coming here for years. Shane was very sweet & friendly and got me in and out fast today!! He had great customer service and joking with everyone!! Keep up the great service Shane and hope to see you in 2 years when DMV makes me come back. Lol read more

Friendly, fast, thorough smog, the past 7 years this has been my smog stop, make sure to bring in mileage before checking in, also grab the coupon from your newsletters in the mail read more

I have always come here. Nice people, great service, quick and polite - even if your vehicle fails. And they honor other shop's discount coupons. What more could you ask for. read more

I've been going to this smog shop for a few years. Can be busy at times, but if you get there at the right time, it's literally done in a few minutes. I've been to other smog shops in the past, and this is by far better and more convenient: Speed, honesty, & fair priced. read more

My dad recommend this place since it's fast and good price and i can walk to the almond tree next door and have a afternoon cocktail while I wait read more

This place used to be the place I would take all my vehicles to get smog but my last experience with their service wasn't very helpful it's a shame. read more

The service was super fast. The price was $48.00 out the door and they told me my next vehicle would be discounted to $36.00. The technician was courteous and efficient (he even told me my air filter wasn't installed correctly and gave me instructions on how to fix it myself). There was one car ahead of me, we both passed the smog test, and I was in and out of there in 10 minutes. read more

I have used this shop for testing before and I've had relatively good experiences. I went yesterday (February 26) to get a smog test and when I went to use the coupon (displayed on my phone), I was told that they don't accept digital coupons. I explained that I had used the coupon on at least two other occasions and I was told that the lady that had accepted the coupon "gets away with anything because she's the owner's daughter". I asked for clarification - I came here with the intent of using this coupon and you're going to ask me to go home and print it out??? - and he told me that he would not accept the digital coupon. If there's logic behind a decision, I can usually get behind it. The guy behind the counter was rude and had no interest in trying to keep me as a customer. There were no other customers waiting, so it sure seemed like they could have used the business. I ended up going to Roseville Auto Smog on Vernon and used their coupon with no hassles. They will be getting my business (and my referrals) from now on even though their location is not as convenient. Smog Stop: this is 2016. Everything is digital. What sense does it make to ask a potential customer to print out a coupon that you make available for mobile devices (and why wouldn't you state this requirement on your digital coupon)? read more

Run for the Hills because this place is very unprofessional. If I could give a negitive 5 stars I would. We went for a smog and to get the car checked and it was super sketchy. The guys were rude and unfirendly, did not communicate with us at all. Did not let us know what they were doing to the car and then once they did the smog told us we failed. Mind you we just got our car looked at by a mechanic who told us it will pass smog. They didn't have the courtesy to help find a mechanic who was close to help with the issues they said the car had. Told us "Just go anywhere" and then completely write us off and told us there was nothing we could do. We called the mechanic who first looke at our car so they could talk and the guys said we dont talk to other mechanics. They were rude don't know what they are doing and have no respect for their customers. They need to be repoted to BBB. read more

Friendly staff. Needed mileage and registration for my vehicle. While they did the test, I walked to check out a thrift store in the same parking lot and browsed around for 10 or so minutes. When I walked back to Smog Stop my car was parked out front, test was done, passed with flying colors. Thank you for making this process painless Smog Shop! Now I can enjoy the rest of my week-end! read more

Late post. Smogged our truck and the men were very polite and down to earth. Very helpful. Read other reviews and thought that maybe others may have judged them from how they looked. Great customer service ! read more

I get all my vehicles smog tested here. Today I dropped my van off after waiting in line for 15 minutes as the women chatted endlessly with a customer with non related smog conversation. Didn't think too much of it until I went to pick it up. I was waiting patiently in line as the same woman was talking about her grandson. After she was done, a man walked in right in front of me and asked for his car. After telling him I was next, she still proceeded with his transaction. I had a few words to say, but I was the bigger person and let it go. I told the woman that was rude and she didn't seem to care. If I treated my customers in such a fashion, I would slowly lose them all. read more

Great service, they were quick and affordable. It was nice i got to shop a Big lots by the time i was done shopping my car was ready.

I had my wife's car smog at this place year before last past no problem went back again was told they could test as the obd2 plug was broke all to hell they ask me where we had the car last. I told them It was at their place was the last time anything was hooked into that port. got blew off well cost me 300.00 to get repaired because of their incompetent employee who did not have the balls to tell me he screwed up .I will not be back anymore. read more

Brought my newly purchased used Porsche based on all my car collector friends recommendations. Person answering the phone, told me to go his site and download the $10 off coupon without me asking for any discounts. Don't let the low overhead location shy you away. Very competitively priced and easy, fast service. I will bring all my cars here for sure. read more

SCAM!!! Brought my car in for a smog and was told it failed because they couldn't find the mark on the timing belt. Took it to my mechanic, NO PROBLEMS. My mechanic found the mark on the timing belt, re-smogged the car and it passed. Thank you Smog Stop for taking my money for doing absolutely nothing. Easy money when you don't offer a retest. read more

Worst smog place I've ever been to. Saw a coupon in the penny saver and decided to go here. People were absolutely rude and acted like they didn't even want to smog my car. I have an air intake in my car with a C.A.R.B. sticker on it, which makes it legal in California. They must not have taken any sort of certification exam because they failed my car because of that. Go across the parking lot to Big Lots, they can probably do a better job with your car. If I could give this place less than one star I would. read more

Great service! The owner suggested that I look online for a coupon or Yelp. He was definitely looking out for his customer. Returned customers and word of mouth will always bring a company more business. Thank you. read more

Friendly staff, and very quick service. The waiting room was tiny, but unless it's storming madly outside, it's not a big deal. I highly recommend Smog Stop for smog tests. read more