Absolutely amazing!! My eyelashes have never looked better, the service was so relaxing and Narela…read morewalks you through step by step what she's doing and it's extremely calming! I got the extensions and they turned out absolutely beautiful! I also got my eyebrows waxed which was so quick and painless, overall I would highly recommend coming to see Narela for your beauty needs because she does such an incredible job!

I love to work with Narela. She is very professional, friendly and she is accommodating all your…read moreneeds. I asked for European style and My eyebrow after 3 days - already looks FABULOUS! i highly recommend her service.

I was looking for a quick reservation and was able to get a booking here. I arrived exactly at 3 PM…read morefor my service, and it was the best wax I've ever gotten! Pretty much pain-free! I kid you not she was done with a full Brazilian in exactly 7 minutes. Priyanka is amazing! 1000% recommend definitely gonna be coming back here. Also gonna try threading next time! Could not recommend a better place!

I come here about once every 3 weeks and usually see Dipa. The eyebrow threading is quick,…read moreconsistently good, and the prices are better than other threading in the city. It's easy to book appointments online as well.

Kassandra is amazing! I always dread going in and prolong my visit as much as possible, but she…read moremade it so easy. I like that she actually waits for you to breathe out when she says it and is able to actually distract you during the wax! I never prebook, but I did now because I NEED to go back to her!

Customer service need to be approved , I had an appointment at 6 pm on 7/11/25 at the Oak Lawn…read morelocation, I was a few minutes early for my appointment, I checked in then I was seated to my name was called , the technician didn't come out to call me name 15 minutes after my scheduled appointment, I asked to used the restroom and the technician told me that I can't use the restroom because she had another appointment and that she was behind schedule, I politely turned around and left this establishment, I've been patronizing this facility for 2 years now and ill never spend another dollar of my hard earned money with this franchise because I didn't like how I was treated by the technician and the front desk receptionist .. Who tells someone to hold their urine for 15 to 20 minutes then expecting to get tip for this unprofessional customer service.. Will no longer be using no European waxing centers again

I was referred to this place by my old lash girl who is retiring (I am so sad! Miss you girl!), but…read moreanyways, the girl she referred me to no longer works here, but I thought I would try it out anyways. I booked online (which is super convenient!) with Kelsey and she was super sweet and friendly on our first meeting. She was attentive and took extra time to really get a fill for what I wanted in my lashes. I went for the "flirtatious girl" look because I love my lash extensions but like them for every day work wear so I do not want them too full. She did them perfectly and custom shape to my eyes and taste! Now I am a regular lash extension enthusiast so I get my fills regularly every 2-3 weeks for pretty much ever. I hit my 2.5 week mark with my initial full set from Kelsey and they still looked beautiful so I pushed my appointment back a bit to 3 weeks. When I got my fill Kelsey did amazing once again and made them look like new! I am going on 2.5 weeks now with my fill and they still look great! So glad I found Kelsey to be my new lash girl, and Flutter studio as it is clean, professional, and super friendly staff!

Cherry and Linda are so nice. They fit me in when I had a lash emergency !! Going out of town and…read moremy left eye was not looking good after getting filled last week by another person not from this studio. I called many places and Linda scheduled me same day and had a quick 30 min fill for 60$ They literally saved my life.

Love this place! I've been to this location once before and it's always clean, calm and friendly…read more Refreshments in the front and sampling their scrub in the bathroom is so great. I came in for my usual Brazilian and inflation cooks me every time however it's always worth it. Kris took care of me so well and it was honestly painless while talking to her.

First time here and unsure if I'll be back. The process was so long and painful. I paid for the…read morenumbing add on and that didn't help at all. It didn't even seem like they applied the product well. Don't get numbing because it does not help and it's extra pay. I think I'll go back to hard wax because it's less pulls. Here they did so many pulls and went over the areas repeatedly, I was so sore after

I highly recommend Marta's services. She is fast but she doesnt rush, considerate and super…read morefriendly. She was also very helpful in letting me know that because i switched from sugaring, which i had done for ten years, back to waxing, that i may have some ingrowns since the hair would be pulled in a different direction but if it happened, it should resolve itself within a couple of visits. Nothing better than educating your clients of what to expect so i was super appreciative of that!

About outstanding service! It was my first time getting…read more Brazilian waxing and Marta did incredible job. Smooth fast and clean. Very positive experience, I will be back and highly recommended this place to others. Great vibe, great atmosphere friendly staff.

It's interesting that your entire response focuses on whether you can find a name in your records…read morerather than addressing the actual concerns raised. The review wasn't about an appointment dispute, it was about the unprofessional environment that was observed during the visit. Instead of acknowledging those concerns, you immediately labeled the review as "fraudulent" and accused a former employee of writing it without presenting any evidence. That response speaks for itself. Professional businesses address customer feedback, even when it's negative. They don't deflect, speculate about who wrote it, or publicly accuse others. The fact that you chose to do so only reinforces the concerns about professionalism, discretion, and business conduct that were described in the original review. Readers can decide for themselves whether a business owner who responds to criticism with accusations rather than accountability is someone they want to trust with their time and money.

If you're looking for an eyebrow place in Chicago, Bangin Brows is it! I love how my eyebrows look…read moreand the atmosphere is great. I'm so glad I found Bangin Brows!

First time waxing experience and my friend and I were NERVOUS! I can't tell you the horror stories…read moreyou read about when looking up what to expect. We went with Groupon's and made our appointments hoping for the best & not too much pain. When I tell you the women were so so kind and sweet that I've gone back on numerous occasions, you can't imagine how at ease we felt. They explained everything & gave warnings so we knew what to expect. They're a little out of the way for me now, but I've been a repeat customer even so. It's cute, the wax is hot, and the service is great!

Still excellent, efficient service. Very easy to make appointment, clean and courteous service…read more Everything that you would want in a waxing studio. They use traditional wax at least on me and it works, never had a problem afterwards. The atmosphere is soothing. I love the beautiful wallpaper it makes the studio very inviting.

Lidia is experienced and professional. She quickly assessed my skin and created a personalized…read moretreatment targeting my specific concerns. The whole experience felt thoughtful and tailored. The space is clean, calming, and relaxing and my skin felt incredible afterward. I'm excited to keep coming back regularly.

Lidia has done amazing work on my face. She is very knowledgeable about the services that she…read moreprovides. The place itself is very comfy and cozy.

I have gotten wax and lash services with Angelina and Becky and have had a great experience every…read moretime. Super friendly, efficient and reasonably priced!

It was my first time at Trim today for a Brazilian, and Nicole was amazing! The process was…read morepainless, and she checked in often to make sure I was comfortable. I definitely recommend her!