Nick was great, he gave me great deal on a used Prius…read more Highly recommended, ask for nick when you come in. 10 star dealership Thank you

When they sold me my 2010 Prius in June of 2024, they didn't mention that it was under a…read moremanufacturer's recall due to Toyota's faulty paint job. I only found out about the recall when the paint started peeling in May of 2026, and that's also when I learned that the recall only lasted till May of 2025. So I had to pay full price at Maaco on Harbor Blvd. to get the car repainted instead of getting it free since I didn't know anything about the problem before the recall expired. And while the car was at Maaco getting repainted, the brake line started leaking. They called the mechanics at Rallysport across the street, and they discovered that the whole underside of the car is corroded. The mechanic even suggested that the car had to have more miles on it than the odometer said judging from the amount of rust and the wear on the brake pads. But at least the brakes failed when it was in the shop rather than when I was out driving...

West Coast Auto Group made my car-buying experience smooth, stress-free, and enjoyable. From start…read moreto finish, the team provided phenomenal service, clear communication, and complete transparency. There were no gray areas at all. They made sure my 2025 Nissan Altima was fully inspected, safe, and 100% ready for me and my family before I drove it off the lot. I truly felt that they cared about making sure I was comfortable and confident with my new car. I would absolutely recommend West Coast Auto Group to anyone looking for a dependable vehicle and an honest, professional dealership experience. Thank you to the entire West Coast Auto Group team. I love my new Altima!

I recently bought a car here from a gentleman named Freddie and he made buying a car easy and fast…read more! I highly recommend him and this dealership and wish to do business in the future !

Shoutout Sam for making getting a new car after being in an accident a great experience for me,my…read morewife and my kids! Got myself a new daily for work/family car! Will definitely be back in the near future when we are ready to add another vehicle to our fleet!

OMG - Sam Rafi (the owner is AMAZING.. he cares SO MUCH about helping his customers!) I traded in…read moremy 2014 mini for a 2013 Prius. I had USAA pre- approval, which made it easier, but Sam was so kind and fun to get thru everything. But what was REALLY great was ..I had a few questions a few days AFTER i bought the car. He helped me fix a couple very small issues (front license plate and a sunvisor), Sam made everything perfect. He is absolutely a man of his word. I feel very lucky to have purchased a car from him! I LOVE MY PRIUS!!! Thanks Sam!!!

I really wanted and intended to write a five star review of OC Autosource because initially I liked…read morethe owner, Tony Thompson and trusted him. I ignored other reviews and purchased my dream car from OC Autosource...a Bentley Continental GT Speed "Limited Le Mans Edition" (#7 of 48) coupe. Though the car had been in his hands for weeks, he apparently never bothered to have a mechanic look at it. I paid for a PPI (Pre-Purchase Inspection) after buying it (my bad, don't make this mistake) and learned the truth about the car. The front grills had sustained damage, breaking off the tabs that hold them in place and subsequently been GLUED back on. The front left wheel had a crack in it which caused the tire to steadily lose air pressure, ultimately triggering an alert on the car's dash. This alert effectively froze the computer, making it impossible to use the navigation, listen to music or do anything else. I returned to the tire shop 3 times for refills, seven days later the alarm was triggered again, On my third visit they discovered the crack in the wheel. The exhaust system was loosely hanging on...missing brackets that secure it and prevent it from hanging low. The car has a 20 speaker, $7500.00 sound system but the blown speaker in the dash made it painful to use...like nails on a chalkboard. When I provided Tony proof of these flaws, he assured me he would make good on the repairs and "..do the right thing" and I believed him. I had everything fixed at a cost of $2637.79 (parts & labor) and now enjoy driving the car. Weeks passed and Tony never contacted me until I posted a review and filed a BBB complaint. 24hrs after posting my initial review & filing a BBB complaint, I got reimbursed the total amt for the aforementioned repairs. But because Tony asked me to "...remove all the negative you put out there" I feel this was mere damage control rather than his desire to do the right thing because I received more messages from him within 24hrs of posting my review than I received in the preceding 4 months.. I promised him an honest review on my first visit to OC Autosouce & that's what this is. I always keep my word. If you intend to purchase a car from OC Autosource, I suggest you demand a PPI be conducted before you buy. Have the cost of any repairs necessary be deducted from the purchase price and handle the repairs yourself. JMO...I could be wrong.

I wrote this earlier today but must have erased it by mistake. Tony sold my Son a challenger that I…read morePaid $48,000.in a cashiers check for. I had Tony come get the car and he promised me my refund after I sent the pink slip. I did send the pink slip but wasn't refunded. I had a handyman in my home posing as a contractor. He seen a jeep on OC's website and had to have that car. I told him if he could get a vehicle from them then to pay me back the $48,000 that would be fine. Tony let him know the car couldn't go for that cheap. Roger Michael then threatened Tony's life. That didn't go over well. After the poser stole a small fortune from me committed fraud and elder abuse. He stole my Jeep Rubicon and took off for Arroyo Grande. However my Jeep is now in police custody. I'm pursuing charges with the DA against Roger. Tony Thompson has called me and apologized. He is going to make things right between him and I. I'm going to put my trust behind Tony. I believe he will make things right so I'm giving him a good review. I don't want his business to suffer no one deserves that. I want him to do well and help me out. Give him a chance he's had some tough times too.

We absolutely love our purchase! Zachary was so nice and helpful and made everything super easy, we…read morewill be recommending him and this dealership in the future update! When i went back in for service JUAN SALGADO took time out of his day to help me out! I definitely recommend santa ana CMD for your purchase!

I am submitting this complaint to document my experience regarding the purchase of a 2015 Hyundai…read moreGenesis on May 2, 2026 at California Motors Direct Santa Ana. Working with Juan Salgado and Benjamin Fernandez. The vehicle was advertised for $14,999, and I made a $10,000 down payment toward the purchase. One of the primary reasons I felt comfortable proceeding with the transaction was the dealership's representation that I would have a 48-hour period to review the transaction and return the vehicle if I disagreed with any aspect of the purchase or was dissatisfied for any reason. Relying upon those representations, I completed the purchase believing I would have a meaningful opportunity to review all transaction documents and associated charges. However, I was not provided copies of my paperwork until after the 48-hour period had expired. Upon finally receiving and reviewing the documents, I discovered that the total cost of the transaction had been significantly increased by additional products and charges, including $1,936 for a Tire and Wheel Protection Plan and $3,399 for a theft deterrent product (Starguard), which i was originally quoted $20 per day. These charges materially increased the overall cost of the vehicle and were not expressed to me at the time I entered into the transaction. My current balance on the car is $12.360.55, after putting $10,000 down on a 14,999 car. OC Motors is a total rip off! Had I been provided the complete paperwork immediately following the sale, I would have been able to review the documents during the promised review period and make an informed decision regarding the transactions. But apparently thats how this company operates. After discovering these charges, I made numerous attempts to contact the dealership to discuss my concerns and obtain clarification. Unfortunately, my efforts were unsuccessful. I was repeatedly transferred between offices, informed that I was contacting the wrong department, and, on multiple occasions, my calls were disconnected. I also sent emails seeking assistance and clarification but did not receive any response. I further learned that the vehicle had a prior damage history reflected in the vehicle history report. While vehicle history information may have been available, consumers should be provided with complete transparency regarding both the condition of the vehicle and all financial terms associated with the purchase. I'm documenting this to caution other consumers to exercise diligence when purchasing a vehicle. Prospective buyers should carefully review every document, verify every charge, ask questions regarding all add-on products, and ensure they receive copies of all signed paperwork BEFORE leaving the dealership. I wouldn't recommend them at all but if you do purchase a car from this dealership, read everything, even the small print, they are very crafty- they try to "legally" scam people. In my opinion, the manner in which this transaction was handled lacked the transparency and customer service that consumers should reasonably expect when making a significant financial purchase. No matter how good these cars look or the prices, do not trust this company I hope that by sharing my experience, other consumers will be better informed and able to avoid similar frustrations. *They will reap what they sow* Blessings to all

Bought a BMW X1 xDrive28i from them and had a great experience from start to finish. Ed was the one…read morewho helped me out, and he was excellent professional, honest, and easy to work with. There was no pressure, no upselling, and everything was straightforward, which I really appreciated. The car was in great condition and exactly as advertised. Pricing was fair, the process was smooth, and the whole experience was hasslefree. Definitely one of the best car buying experiences I've had. Highly recommend this dealership, and especially Ed, to anyone looking for a quality used car at a fair price.

My son's Prius basically exploded, it just was towed away with Cash for Cars a few minutes ago. He…read moreneeded a reliable car, under 100k miles, 2016 or newer and under $15k. Not an easy feat these days. I was adamant on using a big dealer, i hate these little dinky dealers most of them are janky. I was using the app, car gurus, and this sweet little Mazda three sport popped up so I inquired. 15 minutes after my inquiry I received a call from Riley and he asked if I was wanting to come in to test drive the car. So my son and I headed straight down to San Juan Capistrano from Irvine. Come to find out the car was exactly what we were looking for, plus it had an exhaust and some modifications to it. To be honest with you, they could definitely have sold it for more money. The buying experience was wonderful. We did all the paperwork over about a two hour period in the office and got the loan done. It's a family, business, husband, wife, and son Riley. We had a great time chatting it up. We all had the same values and it was a pleasure working with them. I would highly recommend this family business to anyone and will definitely using them again.

Best car buying experience here. Thank you Tim. Straight forward, IN and OUT in less than an hour…read more Was lucky to snag this clean clean Accord with low miles. Will be back!! Thank you OC Auto Wholesale!

Unfortunate car buying experience. Was completely rude on the phone. As a first time car buyer…read morenobody wants to be treated disrespectfully. Tim made me feel like I wasn't enough just because I only offered $9,000 on an almost 20 year old car. Don't believe the fake paid reviews

Great experience despite not buying a car from here. The entire staff was very friendly and prompt…read morewith my questions. I didn't find the right car I wanted but the best thing about the dealership is that they weren't pushy or annoying at all. They were super helpful and considerate with trying to make my purchase as simple and streamlined as possible. Although I didn't buy a vehicle from here, Tony, Nick, and Brisa surely made my experience here memorable. Once they get a car that meets my preferences, I would definitely buy from them. Thanks again!!!

Ray and Jennifer have been a great help with purchasing my car! They made everything as smooth as…read morepossible and were really nice to work with.