I thought I was at Hooters! Actually I am insulting hooter girls by making that statement. The wait staff here is awful. I would just limit my comments to my waitress who seem to be brain dead. But other waitresses acted just as dense. Their clothing was too tight and too small, no uniforms. Bellies overlapping. If you don't have a completely flat stomach you should wear enough clothing to cover it. I like tasteful tattoos and piercing. But when you where your clothes in a professional environment (yes, working as a waitress is a professional environment) you need to be a little more tasteful. Showing tattoos and lifting your clothing for patrons to show off hidden piercings and tattoos is unprofessional. I had to leave my seat to get items that we're missing when my food arrived. I asked another waitress to help me because my waitress kept disappearing. Her other tables were looking for her to. Finally she came without what I asked for and told me someone else was going to get it. That person walked past without the items and then she brought it to my table..no communication within staff. I am only giving this place 1 star because it is not the cooks fault that the waitress staff is soo horrible. Our burgers were awesome! Best I had in a long time.. Management, give the cooks a raise and fire all the waitstaff, start over and assign uniforms or at least a dress code. read more

It's ok .. No soap in the bathrooms to wash my hands . Management should be much more on top of that if it's that busy they should be looking more to make sure the little things are taken care of. I mean what do the employees use to wash their hands after a visit to the restroom.. Gross to think about read more

Absolutely love the Angry SOB burger with cold slaw best burger ever!! All I ever get when I go there.

Oh Snuggery, I've given you three tries now and I think you've finally scared me off for good. My third visit was probably worse than the first two. We went on UFC night to watch the fights and got seated fairly quick for such a busy night. Fine- all is well. We were off to the right side of the room when you walk in and UFC was playing on the TVs near us so we proceed to watch and order some drinks. After the first or 2nd fight, during a commercial break- we notice that station had been changed on the TVs near us to Iron Man. Umm....ok. So we wait the usual 25 minutes for our waitress to finally come back to the table and ask her to change it back. She says she will. 10 minutes later- nothing. We ask ANOTHER waitress we find nearby..she says she'll work on it. And nothing...a fight and half goes by....still not changed back. We ask our waitress AGAIN when she finally comes around- she complains that the manager is the only one that can change it and she'll bother him about it again.... Still waiting 10-15 minutes later...someone from our party angrily goes up to the hostesses at the DOOR and tell them to change the stupid channel back already and they pull out a remote and change it in 2 seconds....REALLY??????? One thing that has been consistent with this place is the stupidity of the waitresses. They're overworked, there isn't enough of them, and they don't really care about the service they give you. The food that we did order was good, but the 30-40 minute wait in between ordering more drinks or food was annoying. I didn't like this place because of my last two visits- but I went because other people wanted to. I decided to keep my opinions of it to myself to see what they would think of it and smirked to myself when one person in my group said halfway through the night, "This place sucks." We were so annoyed by our missing waitress who seemed to be helping everyone but us the entire night that one person in our party wanted to dine n ditch just to stick it to them. Obviously we didn't- but they would've deserved it. I grabbed my own napkins from the waitress counter after ordering a burger towards the end of the night because I didn't feel like waiting the extra 25 minutes for our waitress to zoom by and then wait an ADDITIONAL 10 minutes while she got the stuff that should've come with a plate of food. Halfway through the night- we smelled REALLY STRONG burning popcorn smell. We asked our waitress why it smelled like that- she said they have a popcorn maker and the other waitresses were burning the popcorn because they didn't know how to use it and she was mad about it and refused to make any more. We originally brought it up because we saw that everyone had complimentary bowls of popcorn at their tables and it would've been NICE to have this as well so we didn't have to order so many pricey appetizers to munch on throughout the night. But ya know, I guess since our waitress was ANNOYED by the machine- we wouldn't want to bother her or anything... GOD I HATE THIS PLACE. Beware, your patience will be tested. read more

A whole 2 celery's with my wings. I remembered this place to be amazing. What has happened? My long Iceland ice tea tasted like sweet and sour mix and the bartender was picking her nose behind the bar It felt really disgusting to be watching that and having my drink. My wife's drink bad and nasty mint we had to pick it out. As a former bartender. These were horrible low standard drinks. No thanks. Our sever didn't even seem to care because when we brought it to her attention she just said oh I'm sorry. I'm giving it 2 stars because the wings were actually good and they came fast but our server forgot our fries :,( read more

Snuggery River Roadhouse - American Near Me - McHenry, Illinois

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They are what they advertise. Great music and scenery and he service is great as well. I got the blackened chicken sandwich with spicy slaw and loved it. I will definitely come back again in the near future! read more

Snuggery River Roadhouse - Blackened chicken sandwich- highly recommend it. The spicy slaw is delicious as well and this is coming from a North Carolinian - American Near Me - McHenry, Illinois

I hate to have to say this about any place, but it's honestly terrible. The staff just isn't there. The chicken sandwich was cooked beyond repair, and the well water with a splash of rum and coke wasn't even good enough to wash it down. This place needs help. read more

If you live on - or boat on - the Fox River, you know the chances of quality food at a decent price is a dicey proposition at the establishments that have boat docks. Your choices are typically mediocre food served as you are deafened by the sound of a mediocre band, accompanied by over priced, watered down drinks. The Snuggery is a different experience, for the better. We visited last Friday night, taking our boat up for dinner and a few drinks after work. First - if you boat along the river, let me say, the Snuggery has THE best docks around for mooring your boat for a few hours. Not only are they in excellent condition, but they are plentiful, and on Friday night, they had two "valets" (for lack of a better term) to help you dock and launch when your visit is over. We arrived about 6 PM on a Friday - prime time, and we expected to wait for a table outside, which we did, about 20 minutes, which is acceptable to me at that time of day. There was a small bar outside offering $3 beers of which we partook, and a live band that was NOT too loud or annoying was playing. The place was packed, so when we were seated and placed our order, I expected it to take some time, which it did. But when our food arrived it was attractive and obviously right from the kitchen. I had the fried cod which was, well, fried cod. It was as expected and should be. It came with a side of what appeared to be homemade asian style cole slaw, which looked promising but didn't have a lot of taste. We enjoyed the view of the river, which was, after all, the reason we were there. My husband had the broasted chicken with mashed potatoes and he said the chicken was exceptionally good - crunchy skin, moist, and not greasy in the least. All in all, a decent meal for a slightly higher price than typical bar food, but by far one of the better establishments along the river. read more

Bar food is okay, just keep the expectations low. The real reason to come here is for the great views of the water and drinks in the summer. Never been in town for live music nights during the week, but could be fun. read more

The setting was great and the food awesome!! Will be back!! The burgers are great and the ribs were awesome! Great selection in drinks. Quiet on the river makes it outstanding for family and friends! read more

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This restaurant is a huge improvement from the Snuggery which preceded it. The food is outstanding and there are plenty of drink choices available. We have tried several different sandwiches and they were outstanding along with the fries. Great location on the river and we will be going back even when the weather gets cold to enjoy the food. read more

Love Moretti's especially the pizza. Went for lunch today. Was packed waited 45 min for an outside table. The view is perfect for a summer day. We will be back. Great location. Love the new umbrella's on the patio. read more

Well this is a hit or miss. Friends said go so we did. We have been multiple times. The food is good for bar type setting. The one thing that just sucks here is the service and everyone's frown. I don't think anyone here enjoys what they do. Could be a better place if just one person smiled and had some sort of hospitality. If it's late the drinking crowd comes in. Party time if that is your scene. Still not the best in service not matter what time. read more

When here last year ('10) when they were still called Snug Habor, we sat outside and enjoyed burgers and a couple of drinks from the Thursday night drink menu. The burgers were awesome and we knew our waitress from high school so that was an added bonus. Had a great time there! Went back a second time, the service was awful and food was sub par. This time we sat inside and were seated at a table that wasn't even clean, so they flagged a busboy who merely wiped it with a dry cloth. Our waitress was quite rude, the bar didn't have Disaronno (okay, not every bar has to have it, but our waitress told us they did) and we sampled other things from there menu which informed me to keep me expectations low if I ever come back. I haven't gone back since they changed their name and menu, but they seem to still pull in a crowd on summer weekends. read more

Showed up on a Thursday afternoon by water....four boatloads of people, 10 people total by boat and six others by car. The hostess was very nice, can't see anything for the food because we didn't stay. Three of us had pets and were advised the outdoor patio area is not puppy friendly. Unfortunately we had to leave. read more

This is an update to my previous review 11 days ago. I was contacted by the general manager and the owner of the Snuggery. The General Manager was very concerned and asked me what happened. He was very apologetic and sent me a note and a gift certificate in case I would like to return. The owner sent me a message and asked me if it was handled by a general manager and if not he would like to follow up. I wrote back to him and said yes he did handle it and did it well. I only wish it was handled better that night we were there. We like the food, atmosphere and the location by the chain. They most likely will game a customer back because of their positive attitude and the faster they cared enough to reply to me. Thank you Jeff and Dean! read more

so this is my 1st bad review, normally I let bad service pass, but I stood at the bar, watched 5 people served before me, who came after me. The blond bartender had to be told by the manager to serve us, then she told me she didn't have the drink I wanted, only to see it served to another customer, and a box of it arrive at the bar. Tipped her 25% anyway, but service wasn't worth it, I have no idea what the issue was. Worst service ever. She served all the men first. read more

I've been here several times and have never had a bad experience. The atmosphere is pleasant and the food is average. It tends to get pretty loud at night, especially during the weekends but what you would expect for a sports bar. During the summer sitting outside close to the river is a great experience, especially at night with the decorative lights. read more

The drinks were okay when we could get them. They were not busy at all but the bartenders were to concerned with themselves then their customers . Our drinks stayed empty forever before we could get their attention. Their loss, we are headed out to find a place that appreciates their customers. read more

Snuggery River Roadhouse - American Near Me - McHenry, Illinois

Stopped in for lunch and ate outside. My wife liked her burger. Appetizers of peel n eat shrimp and the pretzel were pretty good. I had "The Cheef". Advertized as "juicy tender slices of prime rib". Hogwash, it's overcooked dry italian beef with cheese from a can. Sandwich was absolute garbage. Served with frozen krinkle cut fries. Server was completely untrained. Didn't know beer. Our drink glasses were left empty. Menus were dirty. Chairs outside were filthy with spider webs and debris. This place remains open only because of the location. Manager needs to be fired, because with a competent staff this place would make far FAR more money. read more

I was impressed by the food and staff when my husband and I went there for the first time today. Our waitress stopped by our table just the right amount of times. Food was good, could have gotten more fries with my burger but what place isn't like that. The hubby got a steak and it is the first one he has not had to send back to get it cooked right. Which was refreshing for me because then he wasn't in a pissy mood. We ate outside and it was nice, could see the water and boats going by. Not as many flies or bees around as I would have thought. I did see one person have her dog on her lap, I figured they most have came on their boat. But really that don't bother me because if I could bring my dog places I would. The only thing I didn't like was the hostesses were just dressed in regular clothes nothing to make them stand out from the customers. All in all we will be back enjoyed it a lot. read more

Took my mom out one summer afternoon & we really enjoyed the patio by the water & live music The drinks I ordered were delicious (fishbowl with voodoo juice) The food we ordered was so good We sat for at least 2-3 hours & we were never harassed to leave so they could have a free table so that was really awesome Can't wait to go back read more

First trip in the non summer season so was not crowded and service was good. Tried the pulled pork tacos and they were good. Wife had fish tacos and enjoyed daugher had pulled.pork sandwich large portions. Menu was huge so will be back to try something else. Decent tap selection as well read more

Snuggery River Roadhouse - Pulled pork taco platter - American Near Me - McHenry, Illinois

I love this place. The price is right and the food is great. Great patio when the weather is right. Great views from the booth. For all of the reasons why Pat G. gave then a one star I give them 4 stars. Even my 83 year old mother likes to come here. Now I will agree the service during late lunch early dinner can be a little slow it has been great the other times I have gone. I will keep coming back. read more

Snuggery River Roadhouse - Pulled pork platter - American Near Me - McHenry, Illinois

Small portions, food took 45 min to come out. Service was slow. Nice scenery and cold beer. read more

Snuggery River Roadhouse - American Near Me - McHenry, Illinois

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The atmosphere is great, right by the lake it is very nice outside. The menu is a bit deceptive... I had the boss burger and it said it had mountains of cheese on it and 1/4lb of thick cut bacon.... Which ended up being one slice of cheese and two slices of bacon. I asked for the egg to be over easy and it came Sunny side up with a raw white part. The food tasted good but I would say that one would come to this place for the view. The service was great especially considering how busy it was tonight. read more

Came in Wednesday night. Probably one of the top burgers I've had. Also had a couple hacker pschor's. Jenna was awesome as our bartender! Hard to find someone that knows how to pour one! Christy was an awesome waitress! Will definitely visit again! read more

Service a little slow but the view made it seem quick. My blackened chicken sandwich was really good and the coleslaw the best I've ever had (no mayo). read more

Snuggery River Roadhouse - Blackened chicken and coleslaw - American Near Me - McHenry, Illinois

We waited forever for service on the patio, which is large, but it was 4:00 on a Thursday and it wasn't crowded at all. Blueberry sangrias were good. Food was fine. Another couple nearby was smoking, and they were hammered drunk. Aside from the service and the smoking drunks, it was a fun afternoon on The Chain. read more

Not often do I give any restaurant four stars but had lunch here today with two friends and here are my comments. Arrived and greeted by lovely staff on a Thursday. Seated immediately on the patio Our server, Dannielle promptly greeted us and offered drinks and to answer any questions. We asked for a few minutes because we hadn't been here for many years. Nice grill type menu and each day a special. So we ordered haddock with two sides and one rib special. All came to table hot, nicely presented and delicious. Prices were reasonable and again Dannielle asked if we needed anything else, or drinks refreshed. We frequent many casual restaurants in Lake and McHenry counties and will certainly come back and talk this up to our friends. Please don't expect the Ritz, but if you want solid food, service, view of the Fox River and cleanliness...try it...in its category...much better than most! read more

9/15/12- We ate there last night so not sure as to why it's listed as closed...... Everything was great - food very good and casual. The outdoor eating arrangement is the best in town. read more

This is my favorite spot in town! The patio is wonderful and theres aleays friendly service!

Great Food, Stephanie is the best server that they have there. She is very fun and makes sure that you are taken care of.

We really loved the patio today it was beautiful ! We got seated very quickly even though they were very busy . The server was nice but he seemed over whelmed . Our drinks came out fast he forgot my husband's water but remembered about 5 min later . but the apps took forever to come out and then after he dropped them off we didn't see him.again.... The nachos are a joke they are like taco bell nacho bel grande ...seriously. The guac was good but had jalapenos so definitely had a kick ! Over all we will come back just next time hope our server is better! read more

The food is good but they have a limited menu that keeps changing. The atmosphere is amazing, and right on the water. One of the better places to eat if you're near the chain of lakes. But make sure you have time because service can be very SLOW. We ordered the beer nuggets which took about a half hour to come out. But for our meal we ordered tacos and a pulled pork sandwich. Took forever for that simple order at lunchtime. If you're going to sit outside on a sunny day, wear your sunblock, because you'll be burnt before the check comes. read more

Love the Snuggery! One of my favorite places to go in the summer and hangout by the river and enjoy some good food. Currently they have a limited menu due to COVID-19, but their buttermilk chicken sandwich was amazing, and so is their kickin slaw!!! Soooo good!!! Can't wait to go back. read more

I think the only thing the Snuggery has going for it (in my opinion) is it's location on the Fox River and it's outdoor deck. Other than that, there is nothing good about it in my opinion. Food isn't that good, and the staff could use some help. read more

Great place! Co workers and mine visit the Snug almost weekly! We love sitting outside by the river. We always ask for Aimee and she is awesome! Great food and always awesome service. read more

If I could give this place zero stars I would. The service was AWFUL. After we got seated we waited 10 minutes for someone to come to our table. And then waited 15 minutes for our drinks. And THEN 1 hour for food that came out cold/undercooked. Completely altered our day out on the lake after our 2.5 hour experience here. Not to mention this employee Carly that looked to be the host or something was completely disrespectful to customers and other employees. Will not recommend to anyone else and will definitely not be back. read more

No umbrellas yet, "we don't have enough...on order". None in 80° heat & sun? Bad business people. Should have been ordered in Feb. Add that to the lackluster food & other bars/food come to mind. read more