The guys just never disappoint. Quick, reliable. Top notch service…read more And polite and agreeable as the icing on the cake. I transferred from a repeat customer to a loyal one. Thanks, guys!

From the moment I called to inquire about services to drop off, I had exceptional service. Every…read moresingle employee there is amazing, kind, friendly, and they truly care about your items. They took extra care of my duvet since it was delicate and it came back perfectly. They came to my apartment for pickup and dropoff and shook my hand and had a smile. Made me feel so comfortable and taken care of through the entire process. I don't normally write reviews but I genuinely couldn't recommend them enough.

Service is ten out of ten they helped with the machines and even ironed a shirt that I needed at…read morethe end of the day. Great service great people.

I am SO impressed with the wash and fold delivery service. I did not know about Graustark before…read morethis year, so I can't speak to their old management and how improved the new management is, but I have had zero complaints. They are quick to answer my questions, provide quick turn around on the laundry, and are very kind both on the phone and in person. Been using them for months now and highly recommend.

Good service. It's expensive, but they did a really good job with archiving my daughter's wedding…read moredress.

The staff here is great and they have excellent communication and value. Would highly recommend…read morethis dry cleaners.

10/10! I took a dress here for dry cleaning and they had it ready in less than 24 hours and right…read moreunder $20. Excellent service, friendly staff. I'll definitely be back and highly recommend them.

I don't know how they never have any wait. I love that I can pull right up into a parking spot and…read moredrop off or pickup in minutes !

My experience has been nothing short of incredible, the service requested has been on point, the…read morequality of care amazing and the value for my money has been all good

Oh my goodness! Thank you Vibrant Cleaners!!! I needed two dress tailored for my daughter's wedding…read morewith a quickness! I mean within 3-4 days. They got it done on time and also offered to deliver if I needed. Additionally, she said if the bridal party needed anything steamed or pressed they are willing to help. I can't remember if my tailor was from Scotland or Australia, but I loved her accent and helpfulness. We had a great time talking. I'll be see them again soon, because I have some more items in need of tailoring.

I question whether they even dry cleaned my clothings!! As shown in the pictures, stains still…read moreremain on many of my dresses. On the white dress, I was able to quickly wash off the stain with just water! They probably did not even wash that dress! It's one thing to not be able to remove stains, but it's another to not even send an apology or explanation for their failure. This is completely unacceptable. Also, some of the dresses are still wrinkled, which makes me wonder if they even pressed the dresses! What did they do exactly other than pick up and deliver the dresses back to me and then charged me?

UPDATE: Hamper finally responded (probably after seeing this review) with a completely…read morecondescending, snarky text, accusing me of putting my own cashmere sweater in the wash. Imagine getting a text from the owner saying: "there is absolutely no way garments can shrink in dry cleaning (that's kind of the whole point of getting garments dry cleaned.)" So.... I guess between the time the clothes were worn, sent to Hamper and then returned, they just magically shrank all on their own!! Of course it wasn't their cleaning process, where my clothes even SMELLED BURNT FOR A WEEK. They are magically shrinking clothes!  Obviously this owner couldn't care less about his customers or reputation. I sent videos of me trying on the too-small blazer, photos comparing the silk blouse to an identical style/size blouse, demonstrating that it is several sizes smaller. I even said I was willing to try on the blazer for the owner in person! Their response? Radio silence. No call, no text, NO RESPONSE. They haven't even refunded what I paid for their service! I moved to Houston from NYC not too long ago. It is stressful to find professional service providers to trust and this was my first dry cleaning experience here. My trust has been eroded and this has been an incredibly anxiety-provoking experience. I will be filing in small claims court to recover some of the $1000+ that the garments cost me. What a waste of time and energy for everyone.

So I know most people are unable to give dry cleaners good reviews. They seem to be a necessary…read moreevil that we just put up with but are never fully satisfied with the service we receive. I've set off to see if one neighborhood cleaner is better than another, after a couple trips I can easily say this place surely fails. Service wise everything we took here came back like it had only been pressed, still smelled pretty dirty. Which I believe most people when they pay someone else to clean their clothes like to get them back at least smelling like they have been washed. The building and location leave a lot to be desired. The interior looks like it's being held together with duct tape! Everything seems one step away from failing apart and covered in stains. Do they really think that people will want to bring their clothes here to get cleaned if they can't keep their store clean? If you clean your dishes in a dirty sink, are they actually clean? They share they strip center with a bar, a clothing store, a salon and an insurance agency. All of these places share the 4 to 5 parking spots depending on the care people take at parking their cars, which is pretty ridiculous for that many store fronts. It has to be frustrating for customers and store owners alike. I've seen people park in the driveway of the gated condos next door, with a resident attempting to get home. They laid on their horn, but the owner of the car blocking the driveway refused to come out with any haste. Really why would someone's driveway be considered a parking spot?! It's probably the same people that park in handicap spots with no care for who actually needs to use them. Times like this I wish I was a Meter Maid.

Can't believe they don't open at their posted hours of operation. Its 7:20 am and they still aren't…read moreopen. Working people need reliable service. A simple pick up has now caused me to be an hour late. Will never use this company again.

I've tried a few dry cleaners around the area. This one used to have reasonable prices, but it's…read morequite expensive now. They have never disappointed in providing a clean well-pressed dress shirt, suit, dress pants, etc. They have never been late per their ticket pickup time. I think if anyone is looking for a dry cleaner in the area, it gets the job done in my experience with the pricing where it is now, I can't necessarily say it's good value.

I called ahead of time to get a new button on my khaki pants . I was told $5.00. I provided the…read morebutton as well. I prepaid and when I picked up it was $10 total. I did not get any cleaning. This place nickel and dime. I can't justify $10 to add a button back on when it's provided . I will never come back !!!