This place always has top notch customer service! I have the membership here and it's worth every penny. If you have a luxury car or a car you like to have cleaned constantly - it's worth the membership. I'm up here a few times a week getting my car cleaned. At some other places they will not do as good of a job for the members because they figure you'll just come back later. Not here!! My car is always vacuumed and cleaned to perfection. Detailing is also affordable for the job they do. I know there are other locations, but this is the only one I have been to. 10/10 recommend!!! read more

DON'T TAKE YOUR EXPENSIVE CARS HERE UNLESS YOU WANT THEM DAMAGED. I have been taking my two cars here every other week for years . On April 16th, the windscreen on my car exhibited large crack that ran from the very middle/top to one side. I saw it as soon as I emerged into daylight from the tunnel - Preston Rd location. Obviously, it wasnt there when I entered the tunnel - someone would have noticed. I filled out the incident report as instructed. I was told they would call me in "4-5" days. Well, that never happened....Here's what did happen....I had to call Pedro Rios at least 12 times to actually get him on the phone. "Oh sorry, we lost your paperwork"... So, he then hands this whole thing off to the other professional liar(ostensibly his boss), Jose Palacios, who never reaches out to me. I had to email and call him to finally get a blow off response from him. Rios and Palacios = CLOWNS! DONT GO TO EITHER LOCATION. read more

These guys are cleaning my car 10 times better and more thoroughly than carnation where I usually take the car for a full interior exterior cleqn. It does not compare, dedication, kindness, quality and attention to detail. A pity I did not find these guys earlier. Highly recommend read more

The slowest wash ever. Purchased a 18.00 exterior wash and waited over 30 minutes and still no one wiped it down. Finally drove off without the towel dry and the back was dirty and there is paint missing and scratches on the bumper. Just got the car today and wanted to give it it's first bath. Will never return to this location. I have sold to the wash industry for 38 yrs and never seen such a horrible experience. read more

We (5 vehicle household) have always loved cool water/soapy Jeff's, for speed, convenience, prices, location. HOWEVER!!!!! out of EVERY wash our FIVE cars have gotten in 5 years, we have ALWAYS said "DO NOT use armor-all on the interior of ANY of my vehicles! NEVER! We remind them on EVERY visit. And TO THIS DAY, it has NEVER EVER ONCE BEEN HEARD AND DELIVERED! NEVER ONCE, NOT ONE CAR! They will look u in the face, PRETEND THEY CARE, LIE TO UR FACE, and EVERY SINGLE TIME deliver my vehicle WIIITHHHHH FREAAAAKKKIING ARMOR-AL ON THE INSIDE?!?!? WTF does it freaking take?!?!?! IM SOOOOOOO OVER IT!!!!! So, Just don't go to Sobey Jeff's assuming you can make special requests on how you want your second home to be treated and or delivered and or to look inside because they could give a rats behind!)! otherwise they're pretty great read more

Very polite and did amazing job. This was my first time here and definitely will come back. Thank you for being awesome

Will not be back. Was talked to poorly. I came for an easy inspection but there was no sign saying go through the line first. So I parked & walked in to ask. No one was there. I went outside & a guy tried to talk to me in Spanish . I said sorry, "no Hablo Espanol". He was nice & said one moment. A young kid walked over & said what? I said I'd like to get an inspection but no one was inside. He said no, you go through the line and was very bothered. I said ok, what wash comes with the inspection; he said JUST the basic exterior. I said ok; he says that's it? Like I'm supposed to buy more. I said that's all I want. Then he said go over there to the other lane & I should have left but am on deadline for inspection. He was stressed & herding people through like cattle. Also A lady feel when stepping off the curb & an employee ran over to help her but the manager did not see it. Over all, I'm the customer & this was very Sad to see. The detailers work really hard so it's sad to have a manager like that. Where's the smile? We can all go anywhere for a car wash & a FREE vacuum which you do not have. read more

I paid for the $30 Platinum wash and was very disappoointed with the service. I had smears all over the exterior, wheels and windows as if they had an oil based product on their towels. Asked them to wiped down the exterior with clean and it made no difference. Spent the afternoon correcting their work. I would use another car wash service if you have a choice. read more

They were able to do my inspection with no issues and was effective and fast! Love the service will recommend.

Excellent service! Great customer service! My car is beautiful every time it get pampered at Soapy Jeffs!

Good car was but SO INCREDIBLY SLOW. They don't take cara in order, took 30min just to pull the car thru the wash. Now sitting here waiting on 2 guys to clean the 3 cars in front of me. Get some help and speed it up. read more

I went to Soapy Jeff's at 4001 E Renner Rd, Richardson, Texas for a OBD state inspection. There were no cars in the inspection bay and the inspector was doing nothing but the guy named Jose told me that there were 2 cars ahead of me for inspection. I did not want a carwash, I just wanted an inspection. Jose told me that I had to wait. I did not wait. I went to Kwik Kar Lube & Wash. My car was inspected immediately and they gave me a $5 discount. I only had to pay $20. Kwik Kar told me that if my car did not pass inspection, I would not have to pay anything. At Soapy Jeff's, you have to pay $25 even if your car fails inspection. Goodbye Soapy Jeff's. Goodbye Jose. You lost a customer. read more

They all charge way way way too much so I can't afford to keep my cars going into full service like I would like. The unlimited monthly charge for full service is like $75 for just one vehicle. So, with my frame of reference being that $14.95 is what it should be I will be better off buying a power washer and doing it myself. read more

They upped the prices here but does barley half the job now. They used to do a great job but not anymore. They pretty much just do one quick wipe all the around and tell you your car is ready. Spending $55 you would think they would at least just do a simple overall wipe inside the interior but nope. Pretty much half my car was still as dirty as it was when I brought it in. read more

Soapy Jeff’s Car Wash - As you can see. I'm not even asking for a detail clean but a simple wipe down. They couldn't even do. - Auto Detailing Near Me - Richardson, Texas

See all

Great bathrooms. Very roomy and well stocked. Not the type of restroom you would expect at a car wash. Great fragrance in the air diffuser. I recommend pooping here. read more

Soapy Jeff’s Car Wash - Bathroom - Auto Detailing Near Me - Richardson, Texas

Horrible service and over priced. Damaging customer vehicles and not doing what it takes to fix the issue. Pathetic!

Do not use this car wash. Either their auto brushes are bad or the people wiping down after the auto job are sloppy. None of our vehicles trim was clean after they finished the job. Clumps of mud remained on the front bumper, none of the mud streaks were cleaned from any of the bumpers or wheel trim. Horrible job. read more

See all

Dont waste your time and money with them, service is below par , high prices , arrogant staff.

Worst service ever ask them twice not to use our Miral or anything on the interior or the tires I think they double down on it then no one would speak they said they no one was there to even refund my $50 I paid will never be back read more

Here we go again. I gave them another chance and brought my new BMW here And even got the gift card thing. I cannot make this up btw, I've washed it 2x here and when I get there today I just wanted a super quick drive through wash and go, I didn't want to get out of the car. I said that 5x to the attendant and he acted like he couldn't speak English and the only option was the $20 - $100 options and just kept flashing that menu at me. * fun fact I have a minor in Spanish and am fluent, that wasn't Spanish. It was gibberish. I figured I'd entertain it just to see what happens. It's nonsense. Don't bring your car here. read more

If I could give this place zero stars I would. It is very unfortunate considering the amount of money we have spent at this place as well. We took my husband's king ranch in a few months ago to get a full detail and if I'm being honest they did a shit job the first time and I should have know better, but they sold us a $400 dollar gift card so I thought hey let's use it. I pulled up and sat there for about 20 minutes before anyone spoke to me. Fine I get it you're busy, I ask for a basic detail and was told it was going to be $450 dollars. I told him okay because I was by myself and knew he was taking advantage of me because I was a woman alone. So I called back and had them change my service. I asked for a good wash and to detail the interior, plus wheels. I get in my car and am immediately pissed. I get home and take a further look and let's just say the photos speak for themselves. Very very unfortunate and will no longer be doing business here or recommending them any longer. read more

See all

Paid for a $30 platinum wash with a state inspection. My car was sent through quickly then sat in the heat to air dry for 35 minutes before being inspected. After the inspection, I was given my keys and told they were finished. I mentioned that they didn't even touch the interior and was told they didn't know what wash I had ( on the slip taped to the car). They did a quick wipe down and I had to leave. Poor service. read more

$16 wash + $3 tip = filthy car still filthy It took almost an hour, and one employee looked totally high with his sagging jeans, Corona briefs, and penguin walk to keep his britches above his knees. No pride in their work, no sense of urgency, no teamwork, and no management to be found. We have been going here for almost 3 years...never again after today. read more

If you care about your car, don't bring it here. I'm rather frustrated as I asked for a hand wash and *do not* wax and to not use soap as my car has a ceramic coating. Well whatever none of that was listened to or the towels (clearly not micro) had wax residue so completely ignoring my request. I've got about 10 hours worth of work getting the wax residue off my car since wax doesn't stick to ceramic coating rather clumps and runs and obviously the rags or sponges aren't washed as I have abrasive scratches now. Granted I should have known better and done it myself but for $40 hand wash I might need to pay $500 for a professional to fix. read more

Be careful of this place. Not only is the quality of their work lacking, so are their ethics. I've had several items stolen from my car including a handicap parking placard and emergency cash that was hidden in my center console. They hire thieves. read more

***UPDATE**** the owner/manager responded to my review stating he generally doesn't get negative feedback, however if you look at their rating over half of the reviews are negative. This place is right by our house and easy to get to. HOWEVER....prices are WAY too high. Simple wash is $23 and that seems reasonable until you realize all you get is literally a wash and a semi vacuum and the car dries. If you want anything wiped down it's an extra $15. The next pack up I think is $40 or a little over. Why can't they have something in between or just simply wipe down the entire car interior so it's all clean for the $23? Also the lady working the cash register seems like she has better things to do..so yah. I'll find another place. read more

This is definitely not the same place it used to be. I have been waiting over 3 hours and it was very expensive. Put the hard sell to buy a $500 coupon book. I will not come back. read more

Great service. I had a state inspection and free car wash done here in under 30 minutes. The lobby and outside seating areas are clean and comfortable. read more

We went for the second time and had a great experience once again. The first time was just your general exterior wash. They left the car squeaky clean which is why we returned for the second time. The second time we got the Interior Detail package and the car looks MARVELOUS! Not only did they get most of the car seat stains out of our Nissan Versa, the car looks the shiniest it's ever looked. I would definitely recommend them and definitely come back! read more

Well so far my experience here has been a good one. I've only used Cool Water for the exterior/interior/tire shine/wheel, cleaning service. Every once in a while the wheels aren't properly cleaned. I usually tell them and the problem is fixed. I'm thinking of getting my car waxed here. But, we'll see. Was a bit surprised at the negative reviews, but, there are pics to back it up! Staff is always pleasant with me specially the girls, so no complain there. So, overall so far, my experience has been a positive one. read more

Soapy Jeff’s Car Wash - My car looks pretty clean! A 2013 Nissan Altima Coupe. - Auto Detailing Near Me - Richardson, Texas

See all

BEWARE of the Chip repair person, named Reggie. He is not an employee but is allowed to use their premises and do inspections, says he represents Chip Chip, 2118 Wall St, Suite 500, Garland, Tx . Reggie lets you know that his company guarantees, yes guarantees fully that windshield wont crack or a new windshield will be installed. Well, I believed him, and low and behold, the windshield cracked 2 months later. I went back and was given zero satisfaction. A bunch of text messages went back and forth with nonworking numbers, no address, a repair shop name but they never heard of him, and phones that did not answer. Fed up with this I told him that I would go through my insurance and collect the deductible from Reggie, after agreeing to this, he then punted me to a number that does not answer "his partner". He is a crook so far, so BEWARE , you are forewarned. I approached the Manager of CoolWash, Gerardo, and gave him the copy of my payment for the windshield replacement and showed him the litany of text messages exchanged between Reggie and myself. He promised to handle this and get the payout of $165, even if his company had to pay it. He said he would contact me the next day but I did not hear back. There was a witness to this conversation, a young lady who works the inside counter on 8/11. read more

I was looking for a place that would shampoo my seats and found Soapy Jeff's. I made it there about 35 minutes before closing and they still were willing to detail and wash my car. They even gave me my detailing option for half off. The waiting area was spacious and clean. My car was done about 10 minutes before official closing and it looks beautiful. They managed to get my seats cleaner than The Wash Tub. I will gladly be back! read more

Jonathon went above and beyond by getting some garage paint off my side mirror. He just offered to try and he made it look like new. I am a big fan of good customer service. I will be back. read more

My car is black and it was so muddy it looked gray.. The interior wasn't the best either..They did the $45 deal and the car looks brand new. They were quick and polite. I have akways loved this car wash . They changed tipping procedures so tip the people who handled your car in front of you. There's no tip jar anymore. read more

First time to this place and was very disappointed, I was pushed to purchase the $45 special : the super works. A lot of issues with this service. My windows still had several smudges on it, there's a stain on my seat that wasn't there before (literally grabbed a wet cloth and got it off myself) , my tires/wheels are still dirty, the interior still has crumbs and dog hair everywhere because i feel like they rushed through vacuuming. The only bright side was that I was out in 30 minutes but now it's clear why I was out so fast ,sadly wasted $50 . read more

Took my vehicle in for cleaning. Was assured they would get the bugs off ( on vacation, lots of bugs on front grille). Vehicle went thur wash bay. Came out. was parked. I i watched as 10 plus vehicles came thru wash bay after mine. The 10 plus vehicles were wiped down on the out side and cleaned on the inside and owners drove off while mine sat untouched. Finally after a good 40 plus minutes I asked why they were not touching my vehicle. They just shrugged their shoulders, and then they started working on my vehicle. They did not get bugs off until I complained and then they got them off. Don't know where I will go in future, but not back here. read more

I have used this location on many occasions. They do a very good job and they're always very pleasant to me. I have taken at least three different vehicles there and for only $13 they clean inside and out talent dry and I always give them a two dollar tip because it looks pretty hard to me to do that kind of work and I am grateful for the good job that they do. It's a really nice clean facility also in the waiting area Has a TV and clear plexiglass to watch your car going through. read more

This place absolutely sucks at cleaning anything after taking my truck back for them to fix the problem this is how it looks still! What a joke do not take your vehicle here is absolutely sucks read more

See all

Came here to get a quick wash, and the place is quick but too quick. All along the chrome front brush guard there are water spots from not drying them by hand. The tailgate also has water spots too, the wipe down of the interior looks rushed also. The inside of the building is well put together but it's so uncomfortable cause of how hot it is. I asked what the temp was and it's set at 79 and they couldn't lower it cause the owner is cheap. I'm sorry but if I wanted to sweat while waiting inside for my vehicle to get cleaned I would have gone to a do it yourself wash and saved myself money. read more

They never have enough people available to dry your car. That slows your drive out time tremendously. And leaves a spotty finish. Once I deplete the discount card they "pushed" on me, I won't be back. read more