The level of customer service that Marcus provides is unmatched what an amazing experience.

Doesn't even deserve a single star. If you want the front of your rims scuffed and damaged from the guide track, then go here or any Soapy Joe's car wash. You're better off at a self-car wash and not put your rims at risk bc you won't be reimbursed for the damage. read more

Soapy Joe's Car Wash - Car Wash Near Me - Vista, California

The car wash was so rough and the brushes hit my car so hard, we were rocking back and forth in the bay. Sure enough, a piece of my molding came off. We told the management, and they sent an email to corporate, "You'll hear back in a week." Of course, we didn't hear back. We had to contact corporate ourselves twice, only to be told that because we have an old car, we can expect the molding to be ripped off by their machinery, and no, they won't pay to replace it. I had no molding that was loose until I used their carwash. This business has terrible customer service--they didn't even get back to us, we had to contact them so that they could refuse to honor the damage they did to our car. So, unless you don't mind your molding ripped off, I don't recommend that you use this car wash. read more

Went there for Veteran's Day car wash. Most venues either have a special menu (restaurants for example) or limit you to the cheapest item. But not Soapy Joe's. Oh no. They gave us the top-of-the-line wash! Now I'm in no way complaining about any of the other businesses that honor our Military on Veteran's Day because they aren't obligated to provide anything. But Soapy Joe's demonstrated, beyond any doubt, their FULL GRATITUDE for the service of those who have defended our great nation! So, what are you waiting for? Go get yer car washed... read more

Car wash on. West vidta way in. Vista cleans ok. Big problem is with this one. They dont riss,off all of the saop

Soapy Joe's is a great value. I have a monthly membership, I believe it's the middle tiered one and I love how I can go there as often as I want to keep my car sparkly clean. This location always has a lot of staff, is well stocked with towels, and is a quick in and out wash. read more

I have been to soapy joes in the past with no issues. This one however seemed to impact the molding along the bottom of my car. As you can see, it left what appears to be brush strokes and water drops on it. The trim was also never that light in color before. I did file a claim thinking they would help clean it off or whatever, but the customer service refused to. And it seemed like the manager input it wrong as the service rep said it was an issue with my roof. Either way, I wouldn't trust this specific soapy joes car wash. read more

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It's hard to recommend this business to others who look at value quality and the services offered recently. I say this is as follows. Yes, Customer Service is better here than their closest competitor Super Star Carwash however the value is not there. The services they offer are the same with the exemption of the following Super Star Carwash offers all the same washes and the same basics and their unlimited plans above soapy Joe's Carwash they offer complementary wipes and better equipment equipment at Super Star Carwash and the size of their facilities. Meaning, how many vehicles can go in at one time is much better. They offer additional equipment for the floor mats of your vehicle that help get any and all extra debris that the vacuums don't get this is not offered at soapy Joe's. I would not say this is a bad Carwash place. I would say they're not the best for unlimited plans which are the best for economical value for people like myself who live in large communities and don't have access to Carwash stations within our community where I say soapy Joe's is a bad place no definitely not. Would I recommend them above their competitive partners absolutely not because of the reasons I have given above. read more

Great car wash Awesome vacuums Plenty of clean towels Pleasant helpful staff Good prices read more

DO NOT come to this Car wash or any Soapy Joe's. This car wash damaged the paint and left scuff marks a long the entire passenger side of my Mercedes GLE. I always put my car in neutral and follow the posted signs exactly as indicated. What's worse - I Immediately took videos and photos and reported this to the staff. I was incredibly kind and considerate despite the unpleasant shock. I filed an incident report to which Michelle and Sophia assured me would be sent to corporate and that I would hear back in 2-3 business days. It has been over two weeks. I have heard nothing from them or the company and I've sent multiple emails that I've also gotten 0 response to. Horrendous experience. Terrible management. Do not bring your vehicle here if you care about keeping the paint undamaged and want professional care and service. read more

I was very excited to know that Soapy Joe's was opening here. Went on a Wednesday late morning/early afternoon and it definitely was not crowded. The staff were friendly but they were pushing a bit too hard with wanting to sell the membership, which I understand but whenever I said no, they would keep saying to reconsider, etc. But the car wash itself is nice - I paid $20 for the magic joe, which is the full service of the wash including tires. After you're done, they have areas where they provide free cleaning towels, vacuum, and air blower for your car. There is no shade so be sure to stay hydrated! Overall, I definitely will come here when I get my car wash and will get my money's worth with the free towels and vacuum! read more

Avoid soapy Joe's at all costs. My car was damaged going through their car wash, and I was deemed liable because I didn't fold in my mirrors. No one folds in their mirrors, and they treat you like a number when you try and work with customer service. Awful, awful service and your car can easily be damaged at no fault of your own. read more

Absolutely loved the experience wouldn't have loved it as much if I weren't for jojo she was nothing but helpful and soapy joes is lucky to have her will be back especially for her read more

The on-site staff is what makes a difference here. Every time I have received outstanding service and today Eric went the extra mile for me. Really appreciate the onsite team at Hacienda Soapy Joe's in Vista. The vacuums might need some maintenance though. The head came off of one and the loose hose nearly sucked off two of my bracelets, and the other one just didn't seem to have much suction. I used the two units closest to Hacienda right at the stop sign. read more

The service is not been honest because the administration forced me to use my credit card to activate. It led to abuse the authorization to take advantage of my credit card. My purpose is to wash my vehicle for A FUCKING month. However they abuse it. Don't go there!!! read more

I've been to this location 1 singular time, in August 2024. I was asked if I wanted a membership. I declined, they insisted I buy the one that lasted till the end of the month. I declined but then gave in since I was getting the wash for my boyfriend coming back from deployment. I asked for the cheapest wash, (if it was all month long and if you come pretty often, that's a steal) so it was a $25 charge. I've been getting charged MONTHLY SINCE AUGUST. SHE CHARGED ME A MONTHLY CHARGE OF $25 SINCE AUGUST!!!! That's an extra $150 I could use right now, since we're unemployed!!! Their employees are charging people memberships without them knowing because they know people won't see a "smaller" charge on their monthly bank statements. Something needs to be done for this because this is absolutely RIDICULOUS. So much for a 1 month membership. (That's supposed to be a one time charge for those who are confused, like the worker was) read more

Awesome place super clean always restocked on towels definitely recommend it!!!!!!!!!!!!!

Had great service and a great time had jojo helping me out great worker ! I also think the prices are fare first time going there definitely will go again! read more

The San Marcos location "temporarily" CLOSED a few weeks after I activated an annual pre-paid plan... closest location is now 3x farther (each way)... hoping "temporary" is not 6 months+ away, but may be since heavy equipment is onsite like for a total demo? read more

The internet goes down and your shut down on a Saturday at 10:30am WTF? Cancelling my monthly. Also no air stations for tires. read more

Soapy Joe's Car Wash - Car Wash Near Me - Vista, California

The time it takes to get to the car wash is crazy long. There should be an express lane for people who have the fast pass. Instead you're waiting for everyone else to purchase their wash. read more

I had a great experience with Kalil at the car wash. He was professional, friendly, and really attentive to detail. Kalil's customer service made the whole experience smooth and enjoyable--I'll definitely be coming back! read more

Today I went to the Soapy Joes location on W Vista Way and had the best customer service experience. I had an issue with my account. Krystal went above & beyond to resolve my issue. She was so helpful & a delight to work with. Thank you Krystal! read more

Michelle is amazing! She is so friendly and greets us with a smile every time we see her!! Definitely recommend coming here!!

Really nice service. The workers here have amazing service they are all very nice and hard working. This is my favorite place to come and wash my car and it's also my local car wash. read more

Friendly staff and convenient location! The manager is super helpful! There was a problem with my sticker, and they figured it out after several other locations had issues read more

This is by far one of the best soapy joes in San Diego. The car wash is well maintained and clean so it doesn't leave on black grease marks like most of the other soapy joes car washes. This location has compressed air which works wonders in eliminating the dust in your car. And the staff here are super friendly. Erika always greets me with a smile on her face. You can tell the employees enjoy being at work which says a lot about a buisness! This is the only soapy joes I will be coming to! read more

1/4 of my Honda civic was not washed. Big dirt streak down the roof. They have towels in the self vacuum area thankfully, so I spent 20 minutes hand washing all the missed areas. The vacuums are new and will suck a bowling ball thru them, actually hard to use without sticking. Yelp shows them closed today- mid day on a Tuesday, so Yelp needs to improve also. read more

PLEASE SHARE AND BEWARE OF THIS COMPANY! This happened over the weekend but I wanted to give them a chance to make it right but to no surprise, they are claiming the scratch was already there...... So my wife's BRAND NEW 2024 Honda CRV was scratched pretty good by the new Soapy Joe's car wash in Vista off Melrose/Hacienda at the AMPM. We've been a member with Soapy Joe's for over 5+ years. They're claiming they checked the footage and the scratch was already there but won't show us any video or pics. I wonder why? We literally heard a loud thump during the wash right before the dryer. There's literally no other place we've taken this car where a scratch like this could occur. We've had the car for 2 months! read more

i had a great experience was helped and offered the memberships by michelle ended up getting the super joe great location everything was clean and well maintained . read more

very poor customer service they crack my windscreen trying to take of the label with box knife. didn't apologized but with big attitude didn't write the details. unprofessional and disrespectful do not recommend anyone do go there . very disappointed of their service read more

Soapy Joe's Car Wash - large crack on the windscreen with the blade - Car Wash Near Me - Vista, California

I love this car wash!! I come out of my way just to see the Manager Eric!!! He's is so nice and knowledgeable. This is by best the best soapy joes with all the new technology and the vacuums are awesome!! read more