service was quick! replaced my iphone 11 screen - even offered to order me a brand new iphone 13…read morefor the same price. didn't want me to waste cash on a new screen if i could have a better phone. i'm addicted to my old timey 11 though. she was nice, informative, helpful, quick, and did a fantastic job. i can now use my phone without fear of slicing my index finger. 10/10

In-N-Out quickly. Nice part of Yucaipa where you can walk around while you wait get, a coffee…read more nice lady too

Great service. I needed my phone screen fixed before 10 am... luckily I talked to the owner and he…read moreopened early just for my screen to get fixed. Highly recommended!!

DO NOT USE THIS PLACE…read more This was one of the worst customer service experiences I've ever had. I brought in two phones for cracked screen repairs, and after they "fixed" them, both phones came back with new problems they didn't have before. Since the repairs: * The volume constantly goes up and down while I'm typing, and I have to wait for the volume indicator to disappear before I can continue using the phone. * The screen brightness randomly changes on its own, forcing me to constantly readjust it. * Neither phone can charge properly while being used. * Both phones overheat whenever they're charging and being used at the same time. When I brought these issues to their attention, they acted confused instead of taking responsibility and even tried to charge me more money to fix problems they caused. To make matters worse, they returned my first phone with rubber bands still wrapped around it and told me to wait three hours before removing them. There was also adhesive residue and other gunk left on the phone that I had to clean off myself. That should have been done before the phone was returned to me. I have zero confidence in the quality of their work and would never trust them with any of my devices again. If I could give this business negative stars, I would.

Called with urgent battery issue on my iphone and Steve the owner took a look right away and gave…read moreme fair, honest assessment for free and even suggested that I was probably better off going somewhere else as more than likely I needed a motherboard repair specialist. I asked him to open up the phone anyways to see what he could do and he was reluctant b/c he knew he might damage the glass and there was a good chance he couldn't do anything, but I implored him to and eventually he agreed, offering fair warning and disclaimers. He ended up being able to fix my problem without a single scratch for way cheaper than a other shops were able to. very nice person and true honest professional. definitely recommend, will be back next time I'm in area.

This guy knows his shit. In and out very fast and very professional. Definitely will be coming back…read morein the future and recommending Fixology to all the locals.

Abdul was awesome! He took care of my problem in a timely manner. Will definitely recommendread more

I am writing to formally complain about the service I received at thisr Redlands, CA (Alabama…read moreStreet) franchise. I have previously had good experiences with UbreakiFix franchise locations, but my recent experience at this new location I tried has left my phone damaged beyond repair and cost me $250. I dropped off my phone to have a cracked screen fixed on my birthday. I noted that the two employees working did not speak English or Spanish fluently, making communication difficult, but I assumed it was a standard repair. Two weeks later, the screen began flickering, and I noticed the bottom external screws were not fully installed. I could not answer my phone or see the new screen they supposedly put in, I returned to the store, and the staff in very broken Endlish informed me the issue was now the battery and offered to replace it-so I agreed - Afterall this is supposed to be a great repair service brand. However, I later discovered they did not replace the battery. When I took my phone to another repair company, they discovered that three internal screws were missing entirely and my battery had been pried lose and not replaced,. I did not do this. Only this location of this franchise did, I gave this location two opportunities to properly repair my phone and communicate clearly, but both attempts failed. Furthermore, during my visits, I witnessed multiple other customers complaining in both English and Spanish about faulty repairs. I myself have not been able to conduct my work and it is affecting my job. Given that my phone is now permanently damaged due to the poor workmanship at this location and false information about work performed, I want to request a full refund of the $250 I paid. However, The staff can't communicate in English or Spanish the two languages I speak -- so it makes it impossible to request from them directly. I hope that the National Team at UBrekIfix see this and can get me a ok a prompt response regarding how this will be resolved. This location needs to be renamed YouBreak WeBreakSomemore!

I came to MacGuyz for water damage on my iPhone after a really frustrating experience at another…read morerepair shop. What stood out immediately was how competent and straightforward MacGuyz was. Even though they don't loudly advertise water damage repair on their website, they were far more prepared to actually handle the situation. They immediately knew my phone model, confirmed I'd taken the right steps (powered off, dried the phone, SIM removed), and clearly explained what they would do next and what to realistically expect. There were no scare tactics or loaded language--just honest, knowledgeable help. They were upfront about costs, didn't try to talk me out of getting help, and were cheaper than the place that explicitly advertises water damage repair but wouldn't even try. I left feeling informed and taken care of instead of stressed out. If you want people who actually know what they're doing, MacGuyz is the place.

helpful and knowledgeable Technicians reasonable prices,…read moreit was great to work with a small town business that has integrity and professionalism

Alex is the man and knows his stuff. Definitely bring your damaged electronics to IFixandRepair!!…read more Thank you Alex

Owner is very rude. And takes no responsibility for there workers no professionalism and then said…read moreit was a language barrier. That it was my fault They took over 2 weeks to not fix anything never got a call to notified for anything took my money i would not recommend nobody to come here if they want good service

I love this place they are quick and friendly amazing customer service also affordable. I come here…read moremore often that I'd like to admit to get electronics repaired but they never disappoint I've never had anything less than perfect customer service. They are thorough informative and patient when your indecisIve and I love that about this place. I will continue to come here and recommend anyone I know to them. Thank you!!

Worst experience. Do not waste your money. My husband went here to get his PSP fixed. Last week he…read moredropped it off on Monday. They said it will be fixed by Thursday. My husband went back on Thursday and Jimmy claimed that he "forgot". My husband told him that was no problem since we were going on vacation. Jimmy apologized. Jimmy said he would call my husband and let him know when it was fixed. Jimmy never called. My husband came back the following Monday and Jimmy said he had worked on it. He showed my husband that the PSP turned on so my husband paid Jimmy and took it home. The next day (Tuesday) he went to play the PSP and it no longer turned on. Now Wednesday he went back to Jimmy to figure out what was wrong. Jimmy said he would try and fix it, he said "ill call you when its done so you can come and pick it up". My husband left it with Jimmy again and came back today Thursday because of course, he did not receive a phone call. When my husband arrived, the PSP was not fixed. My husband now, understandably frustrated, informed Jimmy and the staff there that there severe lack of communication, lack of customer service, and continuous forgetfulness was ridiculous. Jimmy then dropped my husband's PSP on the floor. Jimmy then tried to deny that he did, even though my husband and staff all watched him do it. My husband got his money back from Jimmy. But I can assure you that he wont be returning here again.

Excellent service, responded quickly to set up an appointment with David to get my broken iPhone 12…read more fix by him Highly recommend him 10/10 !

My iPhone 11 back glass was shattered due to a drop (starting from the camera area where the case…read morecouldn't protect it). David shared with me up front pricing for the repair and the overall process. He picked up the phone at our agreed upon time, testing its functions and making sure there was a baseline of performance before he took the phone. Once he got back to his work area, he FaceTimed me to show me the issues with proceeding with the repair, and outlined my realistic options based on his past experience, including different recommendations based on whether I was just trading it in, or whether I was keeping the phone more long term. He didn't try to pressure me to make a decision one way or another, just laid out the facts. In the end, I didn't proceed with the repair due to the nature of the damage. David was very professional and returned my phone in the original state. I appreciated his honesty, integrity, and communication throughout the process. I wouldn't hesitate to contact him in the future for a repair or a consultation on how to best approach a situation with a damaged phone.