First time there. Had the pink salt ice cream with caramel sauce. The ice cream was obviously the star of the show. If you are in the area and want ice cream I would recommend it. Little pricey for some, I happen to love ice cream so I'm okay with 7 $ for the regular sized cup. I agree that the music choice there was... I mean I like the music that was playing but maybe not in that kind of place... I don't know. Electronic/dub step haha. There was no line up and the guy behind the counter was super nice. read more

Fantastic soft serve that is not sickeningly sweet and has a texture that is so much smoother than soft serve from fast food restaurants. The topping combinations are very good as well, having tried the honeycomb and mudslide on our recent visit definitely worth a try when the line up is short but not worth a super long wait in line. read more

I love their ice cream, and I love the range of selections for toppings. They have fruit, cereals, chocolate, cookies, honeycomb. In addition they try to use a lot of local ingredients. I have tried their himalayan pink salt peak with dark chocolate ice cream and chocolate syrup it was delicious. My friend's go-to is the blue mountain with homemade blueberry sauce and puree. Last time I tried a chocolate/maple syrup milkshake and it was amazing. Would highly recommend. read more

Excellent service and friendly workers. The ice cream is creamy, mildly sweet, and overpriced. The regular size is quite small and the ice cream lines the outside of the cup, leaving the centre hollow. read more

Soft Peaks - Ice Cream & Frozen Yogurt Near Me - Vancouver, British Columbia

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I don't really understand the negative reviews of this place. The location is so great and Gastown definitely needed an ice cream spot and Soft Peaks goes above and beyond fulfilling that need. Soft Peaks uses actual fresh organic local milk from a carton. They also use a range of local toppings like their honeycomb that you get a generous chunk of on top of their Honeycomb Peak. Customers should remember that when they are supporting a local business that uses local and organic ingredients that the overhead is going to be more expensive than a big chain that uses the cheapest ingredients possible. Another thing I love about Soft Peaks is the subtle sweetness of the soft serve itself; you don't feel bad after you eat it, whereas soft serve from a fast food chain gives me gut rot from all of the sugar. If you love soft serve and supporting local businesses is your jam, this place is for you. read more

We went to soft serve not good at all really sucks. ice cream is so small. its carb heaven. good for rich people who want to get fat on sugary cereals. i really thought it was going to be like Tokyo with a great selection of flavours. matcha toping was decent. But really low quality ice cream. The ambience of the shop sounded like a construction site or a carpenters workshop. It was so noisy and interior or the shop looks like an old warehouse. In my opinion "Save Your Cash" and go to "LA CASA " on Venebles. Its Amazing for the price the Ambience and their choice of over 200 Flavors! read more

I only tried the honeycomb peak and it was terrible. Not worth the money and just a disappointment. The biggest upset is the fact the cereal chunks are on the bottom. Trying to dig for it just makes a huge mess and the honeycomb is this ugly glob. Hard to scoop up and hard to eat. I was expecting small chunks you could actually scoop up a mix of ice cream, honeycomb and cereal but no, you only get one. The other options look better but I won't return. (Don't try the honeycomb first) read more

At first i was skeptical, how different can soft serve really be? But then I tried and became a believer. I tried the organic milk with no add ons. Best soft serve i've ever had. Tastes like fresh milk with a hint of sweetness. I've also tried the dark chocolate. Also good but doesn't stand out like the vanilla. read more

Ordered the mudslide - overall pretty tasty. This place is trendy so it's obviously a little over-priced. You're paying for all organic soft serve, and at first, I thought I wouldn't notice a difference in taste, but i can honestly say, it tasted noticeably different than DQ. A lot less sugar and more milky tasting. read more

I tried this place because of the hype. Overall yes, I give it that it is unique. The flavour of the soft serve itself had a distinct "milky" taste to it, almost tasted like milk flavoured ice cream! It wasn't anything I'd be running back for though. I tried the original which was just the soft serve with cereal at the bottom. It was very pricey and my ice cream almost tasted like I was eating frozen milk and cereal. Maybe I should try one of the flavoured ones? It was a bit bland to me and overpriced. read more

I agree with the previous posts that their ice-cream is overpriced. I can taste the milk in the ice-cream; creamy and not too sweet. Even though they have different kinds of toppings and syrups available with the ice-cream, it's still overpriced due to the size given. I would only go back if they have other flavours of ice-cream rather than just vanilla. The staff there are friendly though. read more

Expensive, quite good taste-wise, but they serve the ice cream in such a way that the entire centre of the ice cream is empty air! For over $6 each, I thought this was a total rip off. We had the caramel syrup with salt which was good, but the syrup tastes like it comes out of a container bought at the supermarket. Same with the toasted coconut & chocolate syrup. The syrup honestly tastes like cheap chocolate syrup from the grocery store. Not worth the price as far as I'm concerned. Probably won't go back, glad there was no line up today. read more

LOVE IT! I grew up on Avalon milk and it only gets better in ice cream form. fresh, local, organic with little to no added sugar (I'm assuming) It doesn't get better than this. read more

If you don't like it you're wrong. Kidding. But not really. No, it's not the airy, sickeningly sweet petroleum-based high fructose corn syrup blend that is passed off as soft serve as your average fast food joint. Yes, it is exorbitantly expensive for a teeny little cup of ice cream. But the texture! And the toppings! And the presentation! And the aesthetics! Shut up and take my money, Soft Peaks. read more

It wasn't terrible, but it also wasn't worth the price. During the soft opening they were selling larges for the price of smalls for around 6$. They had the price covered of what the large would eventually cost. If its even a penny more than 6$ for a large... I think its going to be a tough sell in the long run. Will it be popular short term? Yeah for sure. It's a fun 1 time visit, but at the price... not to me. read more

just super overpriced for what it is . Never again .McDonald's ice cream tastes way better

Sorry, totally not worth any type of wait. The ice cream was good but not very flavourful. Way over-priced for a small cup of soft serve (hollow in the middle) and some mediocre toppings. Decor is nice but unoriginal. Two guys running it seem a little frazzled. read more

Went here with my boyfriend and got a small Blackcomb (original milk ice cream with cold espresso drizzled on it). I added condensed milk to it and it was SO good. It came to about $6 but it was totally worth it in my opinion. read more

It's flavourless soft serve with toppings that sound kind of fancy, but are also quite bland. The staff also seem like they'd rather not be working. I wouldn't recommend this place, especially since there are a number of decent ice cream places in the city. read more

Went here for a soft serve and order in a cup for a gluten free experience. They filled the bottom of my soft serve cup with cornflakes! Cornflakes for heaven sake, even if I did not need gluten free mixing cornflakes with soft serve is outright iccky. They should ask the customer BEFORE doing this, but I suppose this is a good way for them to save money on ice cream. Next time I will just go to Menchies or Qoola so I can make it myself. read more

I'm not a huge soft serve person, but the honeycomb was delicious! Just wish the cereal bits weren't only at the bottom - made it hard to get at until the end. read more

It looks pretty but I don't think there is anything special about this ice cream. It's just soft serve with syrup flavour.

Came here after hearing all the hype, and was disappointed. Even my husband who loves ice cream thought it was very average. 2 out of 3 cones were also not what we ordered. read more

They are a copy of a soft serve in China I believe . I didn't like it at all . Customer service was very poor . At the end is only ice cream but I like twisted ice cream way better and the price is perfect ! Won't recommend soft peaks read more

There's only one flavour. Yuck, soft serve. They charge 5$ extra for a few grams of toppings. That's what you would say if you were one of the 0.1% of the population that is not a 'ice cream knight'. Us 'ice cream knights' are the ones who have blown multiple paychecks on overpriced(but good) ice cream. We have gotten this rank from the Queen of England who also looked down in shame at us and gave us nutrition manuals. But we are big. We are bold. And the majority of us may or may not be a bit fat. But that is the price we pay for good food. We are the prime 99.9% of the population and we are proud. We also eat at Soft Peaks. And why do we eat here? It is tasty. It is good. And you should eat here. I enjoy eating honey, raw, or with other food. And Soft Peaks has a honeycomb topping. It was AMAZING, and no, I was not stung. In fact I enjoyed it. And so will you. Come here, you will enjoy it, ice cream knight or not. read more

I'm not a soft serve kinda girl, but this hit the spot. Perfect mix of Himalayan Salt & Caramel Syrup. Xoxo, keep it up.

Best. Ice cream. Ever. Creamy, not too sweet, tastes like milk in the best way possible (and I don't even like milk usually). Get the rocky mountain (toasted coconut) with evaporated milk as the syrup. You won't regret it. read more

I always like to battle cold weather with ice cream and as much as you might think that's a bad decision in general, walking into Soft Peaks was a very good decision indeed. Soft Peaks ice cream is milky and wonderful in texture -- creamy and not icy like some soft serve ice creams. The ice cream is sweet but not cloyingly sweet and contrary to some reviews here, it is absolutely not tasteless (really, if you are not into "bland ice cream," well, McDonald's is down the street on Abbott -- they have what you're looking for there). The taste is subtle, yes, but a good sophisticated subtle -- like a blank canvas for all the wonderful toppings that they have. The honeycomb is such a good idea -- the honey gets thick against the cold ice cream and sticks to the roof of your mouth, meanwhile the comb itself dissolves on your tongue. Mmm... Oh god, this review is making me hungry. I'm gonna go walk down to Soft Peaks right now! read more

We found this wonderful place because we saw a group of people come out with ice cream in hand and smiles around. So my wife and I out of curiosity saw where they were coming from and walked in. To our wonderful surprise, we found this delightful ice cream place. First off, I don't get why all the low ratings??? There's something about quality that the owners are trying to embody plus it's not over sweetened! Why do North Americans demand so much sweet to the point of not being able to taste the underlying goodness of the main ingredient?! We were able to taste the awesome richness of the milk cream in the ice cream. By far one of the best. Yeah, I understand the prices are high, but please look at the ingredients, is quality not worth it or are we so fixated on wanting a low price that we're willing to be duped on quality and go on the cheap. If so, I'd say hit McDonald's and get you a cheap fix, this is not the place for you. I wish Seattle had something like this, yeah we drive a few hours just for this treat. Call us nuts, but if it's this good and near healthy as possible like this, it's worth a few hours drive. Hope you enjoy this place like we do. It's our hope that places likes these will be seen for it's intrinsic value and such places will thrive in the future. read more

if you like unsweetened ice cream, this is the place to be, to feel not guilty having ice cream! love my original peak! yum yum yum!

Nosh and Nibble came here for a round 2 dessert and I had a great taste of the Decadent Dark Chocolate soft serve in a small cup ($4) with a dash of matcha on top. This soft serve had a dark tone true to its name and a very rich flavour. So rich in fact, that it required a little more effort than what I remember from the original milk flavour. This gave the soft serve a little more heft and a satisfying oomph as I dug my spoon through the swirls. Like in my original review, there was a noticeable hole or gap in the middle of the swirl so there's some ice cream to be desired here. Otherwise, I think this dark chocolate is an upgrade on the original flavour and they even offer it in a twist option with half dark chocolate and half original milk flavour, taking many of us to childhood twist ice cream cone days. That's one of my favourite soft serve-specific features and I'm happy the option is here too. read more

I've been to Soft Peaks a couple times a month since they opened and they never let me down. People complain that the icecream itself isn't sweet enough but I love that! Soft Peaks is made from milk, not cream, which gives it a fresh flavour and a soft, aerated texture, and I feel it hits my lactose-intolerant tummy in a much softer way than a traditional cream-based ice cream. The toppings themselves are sweet and fresh and farmed from local farms, which is wonderful. If you have more of a sweet tooth, they now offer chocolate milk soft-serve or milk/chocolate milk twist. The menu is a great selection and also highly customizable; cereals and syrups can all be swapped out and changed. The red bean and matcha cone is unique and a delicious piece of Chinatown on top of ice cream. This is the only place I know where you can get a huge chunk of actual honeycomb on top of a dessert, which is one of the best treats in Gastown. They also sell their honeycomb on it's own for enthusiasts. See you on our next sweltering day, Vancouverites! read more

LOVED the Milk Honeycomb flavor!! Such a great place

The honeycomb peak - milk soft serve with a piece of honeycomb and cereal flakes - is delicious!

tried their famous honeycomb and chocolate syrup ice-cream, delicioussss!! I will want to go back again and try the matcha flavor :)

I heard about this place from my Korean friend thats from Seoul and he went to this place a lot there. And they opened up one here! And I'm so glad I went. I got a regular honey comb and it was great. The ice cream isn't that sweet but its very soft and you can get sweet things on top that balance the flavours. I love this place. I'd totally go back again. Its in a really nice area of gastown as well. read more

Decided to check out Soft Peaks today with my friends because we heard about the new milkshakes. It was around 3:30 pm when we arrived and it was super busy and there was a big line. We were surprised that only three people were working considering how crazy it was and it seemed like they could've used more staff to keep up with the high volume of customers. We ordered an original milkshake and a honeycomb peak. The cashier was really nice and thanked us for our patience and she did a great job explaining the menu to us. We found the menu hard to figure out, especially the milkshake section because we didn't realize most of them weren't available. Luckily our cashier was able to make the menu more clear for us, she also notified us which items were not yet available. I must add that it was strange to see items such as the "Blackcomb" displayed on the menu despite them not being launched yet. After ordering is when things took a turn for the worse. Our honeycomb peak came out in a reasonable amount of time but it was a lengthy wait for the milkshake. It was clear that more staff was needed to keep up with the high demand and it seems like they weren't prepared for serving milkshakes. The ice cream and milkshake both tasted good, but I think the portion sizes are too small for the price. The milkshake was definitely not worth $6.20, it also didn't look very nice and almost needed to look fancier to make up for the small portion size compared to the high price. Despite the long wait and the disappointment in the size of the milkshake, the girl serving the ice cream and shakes was very pleasant and I appreciated that she apologized for our long wait for the milkshake. In then end I would have given a 5 star review for the customer service alone, but unfortunately I must rate my experience as a whole and that includes my opinion about the value of the product and that is why I am giving a 3 star review. read more

I freaking LOVE this place. Amazing. Caramel?Rock Salt? Hells yes. Thank you for creating amazing tasty treats.