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    Softspot

    4.1 (148 reviews)
    Closed 12:00 pm - 11:00 PM

    Order Softspot Takeout or Delivery

    Softspot Photos

    Business Info

    SOFTSPOT ATMOSPHERE

    What's the vibe?
    Moderate noise
    Outdoor seating
    Dogs allowed

    Recommended Reviews - Softspot

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    Reviews With Photos

    Lucia B.

    First off this place is so cute!! Love the ambiance and all the cute photo props. There offer a wide variety of options from soft serves, to sodas, cookies etc. I appreciated the self ordering kiosks since it makes it easier to customize and order. We got 2 soft serves, they offer 2 sizes and both come with unlimited toppings. LOVEEEE this! We tried the ube which was absolutely delicious. Very creamy and not too sweet. And we also had the Cookie Monster and Cinnamon Toast Crunch. My fave out of the 3 was the Cinnamon Toast Crunch! This place was buuuuusy on a Sunday afternoon, we ended up waiting around 15 min for our order. There are about 5 tables inside and a couple more outside. We'll be back!!! P.S. they have BOGO soft serves on Tuesdays!!

    Sylvie C.

    I've never had New Zealand style ice cream or dirty sodas before and now I'm hooked! The strawberries and blueberries were blended with the vanilla soft serve making it a beautifully colored treat. It was not too sweet and didn't melt too quickly, which I appreciated. The toppings are unlimited and free too. A hybrid of nicecream I must say. The dirty soda didn't have enough carbonation in my opinion. Still really liked the flavors. Parking is free but this place gets really busy. Consider ordering online once you park and head inside. The place was like a zoo house with long wait on weekend evenings. Looking forward to returning in the future regardless!

    2 cups (one with vegan vanilla strawberry and chocolate shell the other with ube flavor and oreo crumbs)
    Douglas V.

    Softspot was popping around 9 PM with bright colors, lots of games, plenty of seating, and a friendly and quick service staff. The 2 soft serves we had were good. Both were creamy and delicious. If I had to improve anything, I'd make the flavors of the ice cream a tiny bit stronger, and actually dip the soft serve if they are going to call one of their toppings "dipped" on their kiosks.

    Menu
    Cassie M.

    This is a great spot! I appreciate the abundance of drink + dessert options. My order was ready quickly. I met up with a friend here, and we stayed for an hour. She got a dirty soda which she really enjoyed, and I got an ube soft serve, which I liked but it was a bit pricey. They also have games to play, and a super cute design. So I recommend this place and would like to come back on a Tuesday for BOGO soft serve to try the New Zealand style one.

    Classic Smores Hot Chocolate
    Steve N.

    If you're in Chantilly and have a sweet tooth, the Softspot is a must stop. We went specifically to try the hot chocolate which was as good as social media suggested. Delicious!!! They have a variety of dirty sodas, cookies, cinnamon rolls and soft serve ice cream. There are a few tables inside and outside in front of the shop. A variety of table games are available to use if you are hanging out for a while.

    Ice cream
    William A.

    Amazing place! It's a cozy little area with soft chairs, good lighting, and they offer board games too for entertainment. The lines can get a little long depending on when you go, but that's understandable since it's such a great shop. The ice cream is very good, I loved their dirty soda, and I tried one of the cookies, too. Would love to come back again soon.

    Hot chocolate
    Reitha A.

    We stopped by SoftSpot after seeing a post on social media and decided to give it a try. It was a Sunday night and the place was packed. They have ordering kiosks, but only two of them, so there was a bit of a wait to place our order. We all got the hot chocolate, and while they offer tons of other options--from dirty sodas to hot cookies--the highlight for us was the marshmallow around the cup and on top. That part was delicious! The hot chocolate itself was just okay, but still enjoyable overall. There were only two young ladies working, and they did an amazing job keeping up with all the orders despite the rush. There is some seating, but the people already seated weren't in a hurry to leave, so it was tough to find a spot. Overall, it seems like a cool dessert spot with fun options. If we're in the area again, we'd definitely give it another try.

    Cookie Monster Soft Serve with birthday cake coating (left) Vanilla soft serve with biscoff crumbles and dark chocolate drizzle (right)
    Doris A.

    The ice cream has a good flavor, good amount of options for toppings without being overwhelming. The cookies are nice, soft, and warm. The shop is smaller but has a nice layout. Employees are nice but the shop could be cleaned more frequently.

    10/25/2025 Menu
    Julie H.

    Softspot soft serve ice cream is super creamy soft velvety texture and delicious! My favorite is their ube classic and vanilla classic. Portions are generous and no limit on toppings. Quick service and friendly staffs. You order and pay from the kiosk and your ice cream is ready within 5 minutes or less. May take longer if they are busy. But so far I have received my ice cream orders in less than 5 minutes every time. I recommend Softspot!!

    Ellie U.

    This place is adorable! Hands down one of the best-decorated spots -- the vibe is so cozy, warm, and inviting, and it literally smells like freshly baked cookies the moment you walk in. I got the Cookie Monster flavor, which is like cookies and cream but totally unique -- it's super smooth with no cookie bits, and I actually love that twist. It is a little pricey (about $5 for a kids size), but honestly, the portion is generous and totally worth it. At night, the place is popping -- super lively and busy, but they somehow keep things moving fast, so you don't wait long at all. Overall, it's one of those places that just makes you feel happy to be there -- cozy vibes, amazing smell, and seriously good ice cream.

    Moltn Cookies are operating in the soft serve spot
    Trendy D.

    Dope spot! The cookie company MOLTN is also located in this soft spot. The cookies were really good and the whip cream. I didn't try the soft serve yet, but that and their hot chocolate will be next. I'm excited to go back, it's just a very busy place. Tonssss of folks were there. The service was fairly quick though. It's a casual little spot.

    Banana and Cookie Monster ice cream with toppings
    Allison S.

    Came here with my friends to try the popular hot chocolate. It was really delicious but so so sweet that we couldn't finish it even though we wanted to! The marshmallow topping was really tasty. We came back another time to try the ice cream and we loved all the option and flavors they have as well as all the different kinds of toppings. I tried the banana ice cream and loved it! Their cookies are also amazing. The employees are all sweet and provide fast service even when it's busy. The seating area is so cute, I just wish there were more places to sit and I love how they provide card games and board games to play with your family or friends.

    Kiddos excited to try thr yummy hot chocolate
    Michael B.

    Wanted to surprise the boys for a treat on our way out of town and boy did this hit the spot. All sorts of awesome treats and the hot chocolate was amazing!

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    11 months ago

    Super yummy dessert I love it!! So colorful and tastefull everything is perfect! And service is great yoo. Good workers I'd say.

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    1 year ago

    the staff is so wonderful. ube is excellent. cookies warm & fresh, great experience :)

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    1 year ago

    Very stuffy and loud when you walk in. Not very clean. Ice cream was ok. Nothing special about the place. I probably won't go again.

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    1 year ago

    I love this ice cream place! There ice cream is so good.The design of the place is so cool too

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    1 year ago

    The staff was super accommodating and helpful and the food was super good! Definitely will be going back again!

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    1 year ago

    Wonderful spot for a little hangout with some fun board games. Ice cream was awesome and can't wait to come back to try their new menu!

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    11 months ago

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    1 year ago

    amazing customer service the staff was so welcoming and the Sundae was AMAZING !! My family new favorite place

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    Page 4 of 4

    Ask the Community - Softspot

    Peterson's Ice Cream Depot - Brian's banana split (2 scoops, syrup and topping)

    Peterson's Ice Cream Depot

    4.4(328 reviews)
    8.2 mi
    $

    Great local ice cream for a visit with family or guests. You can't beat a true self-made ice cream…read morespot that has a tie to the local community. May as well enjoy their limited summer season for what it's good for - exploring some flavors. They have a lot of options that tend to rotate through as they experiment and some staples. It's worth exploring some different things with cones, dips or other normal options. The space can get very busy in the on season so be ready to queue up. Be patient and just enjoy your visit and the neat walk up.

    Okay ice cream place. While they offer a lot of flavors nothing about the taste really…read moredistinguished itself. The prices were a bit expensive for the offerings. Service gets a plus and the employees are polite. It helps to study the menu boards and know what you want before reaching the order taker. With that I noticed a bit of impatience on the part of the order taker when two sets of customers had a lot of questions about the menu and flavors and weren't quite ready to order. The location is very convenient if you are visiting Clifton, VA, as the parlor is located is the center of this small town. Parking may be hard to find especially in the summer as there are lots of visitors to Clifton; however, as mentioned previously, Clifton isn't that large and so at most one may walk 100 yards from parking to the parlor. Overall I give Peterson's a solid 3 out of 5 stars.

    Photos
    Peterson's Ice Cream Depot - Barbs Brownie Sunday

    Barbs Brownie Sunday

    Peterson's Ice Cream Depot - Decor

    Decor

    Peterson's Ice Cream Depot - Banana split

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    Banana split

    Cafe Moment - Strawberry Cheesecake

    Cafe Moment

    4.1(442 reviews)
    0.1 mi
    $$

    I got the croffle banana Nutella, which came loaded with Nutella, whipped cream, and a nice touch…read moreof banana slices. Overall, it's sweet but an absolute must-get -- somehow the croffle stays super crispy despite being absolutely drenched in Nutella. The tiramisu snow, on the other hand, didn't quite hit the same. It was topped with chocolate ice cream, which I actually think hurt the dish. The snow itself is super soft and fluffy, but paired with the rich chocolate ice cream, it made the snow taste almost icy in comparison. Separately, the snow is great -- together, not my favorite combo. I also tried the Thai tea with bubbles, just to sample their drinks. Unfortunately, the bubbles weren't the texture I like, and the Thai tea had an artificial taste. I ordered it less sweet (I usually prefer my drinks a lot less sweet than standard), but after the sugar overload from the other desserts, it just wasn't enjoyable. I'd definitely come back for the croffle and to try their "ade" drinks, but I'm not sure I'd get the snow again.

    I decided to check out Cafe Moment because I had a random craving for bingsu. When my husband and I…read morewent to the self ordering kiosk, we noticed a very pungent sewage smell in the hallway area. The floor was also very sticky. We ordered the Greentea Mochi Snowflake and were pretty disappointed. I was hoping that the green tea flavor would be more of a matcha flavor but that wasn't the case. I like the taste of green tea so I wouldn't have minded but the bingsu was so sweet, I could barely taste any green tea flavor. The best part about the bingsu was the corn flakes and mochi bits but I don't even like corn flakes. The portion was pretty generous and could easily be shared with 2-3 people, which would be nice if the bingsu was actually good. We ended up only eating less than half of it. Would I go back? : Definitely not. I've never had a bad bingsu before and unfortunately this will be the first. We ended up going to Chateau de Chantilly Cafe afterwards because of how unsatisfied we were with our experience.

    Photos
    Cafe Moment - Soy Redbean

    Soy Redbean

    Cafe Moment
    Cafe Moment - Matcha red bean bingsoo. Added strawberries for extra.

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    Matcha red bean bingsoo. Added strawberries for extra.

    Cold Stone Creamery

    Cold Stone Creamery

    2.4(49 reviews)
    4.2 mi
    $$

    The ice cream here isn't too sweet, it doesn't have a distinct flavor profile unless you add…read moretoppings. The service was quick, I would say that if you get two scoops, ask them to put your fav one first bc they always put more of that flavor. This location is located next to golf galaxy, and there's nicer seating outside the shop.

    NO COMMUNICATION AND NO CUSTOM CAKE!!! Horrible customer…read moreservice in terms of ordering online and communicating live with the customer. Custom cakes require 24 hours notice. I placed a detailed custom cake order Friday early evening, for a Sunday late afternoon pick-up. Email confirmation was received. No phone call, text or email from the store on Saturday, which I thought was perfectly fine. The same lack of communication on Sunday. Figuring no news is good news, I arrived at the store on Sunday for pick-up and there was NO CAKE. They received the order, as the young boy showed me the printed out receipt. He told me he called his manager on Saturday to tell them there wasn't a baker to make the cake, and... that was it. The young boy offered a pre-made cake sitting in their freezer, and though it was at least something offered, it would not account for the generous tip I had applied to the custom cake order. Also, there were no flavors available that were even close to what was paid for. The young boy said I could request a refund online, and I verified should something go wrong that I can call the store to have a refund processed, and the answer is yes. We will see how that goes... Where this is a typical ice cream shop and easy to get on the go sundaes, they are the absolute worst with custom cake requests. The lack of communication floors me!! The manager or no one on the staff thought to pick up the phone to let me know AND process a full refund right then and there?! We all are much better going to Wegmans, Costco or BJ's for a specialized cake. Dont waste your time because they don't care about yours. Saturday and Sunday could have been spent securing another cake elsewhere.

    Photos
    Cold Stone Creamery
    Cold Stone Creamery
    Cold Stone Creamery

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    Softspot - desserts - Updated June 2026

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