Best bike shop in Venice! Why? Because they care. Not only do they care, but they are super authentic human beings. It's not just about your bike here, it's about your soul and spirit. Your energy, your Qi. I've had conversations as real as the barbershop here. Ones where I leave and feel more advanced on many levels than when I began the transaction. Mike is the man, wearing his glasses and always bringing the chillest wisdom around. I can't tell you how much better it's made my life to have this bike shop as something I count on and regularly visit. My safety is always enhanced, my knowledge is often increased, and my vibe is pumped up. Love Solé Bicycles. read more

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VERY nice & helpful!!! I'm happy the people at wheel world in CC were sooooo rude as I stayed in my neighborhood and went to Solè Bicycles in Venice. The guy was AWESOME!!! I will go there forever going forward. read more

I would strongly recommend buying your bike literally anywhere else. I paid about $400 for a bike plus $65 shipping, assembled it according to their instructions, and the pedal fell off while I was riding on a busy street. I had to stop in traffic to retrieve it. I reattached it, and it fell off again. I was lucky I wasn't injured. A bike shop told me the damaged part needed replacing, so I ordered the replacement from the same company and paid another ~$20 for shipping--more than the part itself. Nine days later, they still hadn't shipped it. When I contacted them, they admitted they were intentionally holding my paid order while they "waited to see what was wrong with the bike"--despite my 10+ emails explaining exactly what happened. Their solution is for me to bring the broken bike to their store. I don't own a car. That's why I bought a bike. And I obviously can't ride a bike to their store when the pedal falls off while I'm riding it. I called again and was promised a manager would call me back. Nobody did. So after roughly $80 in shipping charges, repeated emails and calls, I have an unsafe, unusable bike and a replacement part they took my money for but didn't ship. Products can have defects. What matters is how a company responds. Selling me a bike that fell apart in traffic was bad enough. Making it nearly impossible to get the problem fixed afterward is unacceptable. I have receipts and documentation of all of this. I want my money back. read more

Solé Bicycles - proof they are ignoring their customers or simply outsourcing to a third party that also doesn't care - Bikes Near Me - Venice, California

Awesome service, we came to buy two bikes and they built us one right on the spot. Mike was super friendly and answered all our questions, definitely will be returning for any maintenance. read more

Perhaps the best bikes from the best bike rental in the best kept secret in the country. I booked my rental last minute on the website was greater with smiles and efficiency and updated 3 times with ease show me better world class experience. Will definitely return. read more

Attentive. Quick. Thoughtful. replaced tire, fixed brakes. I brought 3 bikes in at different times. Some Mike looked over for no charge. Some it was an easy, cheap fix and I always left feeling great read more

On my first day at a new job, I popped a tire and had to ride the last half mile on the rim. So when someone looks at you after all that and says, "I got you," it really means something. That someone was Mike. He took care of my bike, fixed the flat, and walked me through what he did and why -- no rushing, no upselling, just honest, thoughtful service. He's fair, follows up, and you can tell he genuinely cares. Thank you, Mike! You turned a rough day around. read more

10/10 experience with Mike. I came to ask a question about my bike, Mike helped me out and kindly took time to test drive it to figure what it was and fixed it. Great service! read more

I spent months trying different bikes to see what's a good fit for me. I happened to stumble upon them on Facebook and visited the Venice Store. The employees were amazing and definitely helped me find the perfect bike for me. Affordable, durable, and better quality than most bikes I've checked out prior. Definitely would recommend this brand to my friends. read more

My wife brought her electric bike to Sole to fix the hydraulic brakes and was incredibly impressed with Matt and the team. She even called me afterward to say how great the experience was. After some disappointing experiences at other local shops, the professionalism and care at Sole really stood out. Highly recommend. read more

Tune up was great Prices are fair enough Charged me extra for mineral oil but was worth it because it's a pain read more

I was so excited to purchase a Solé bicycle, especially as a local. Everything is great until something on your bike malfunctions. I reached out for support within 14 days of purchase and received no response. I called and the gentlemen to spoke with was cold, unhelpful, and frankly -- rude. I had their electric bike in my cart ready to purchase after a 30-day trial of the all terrain bike I purchased, and I'm so glad I waited. Future buyers beware -- service is terrible if anything goes awry with your bike. Save your money. Shop elsewhere! read more

Personable customer service. Rented 3 bikes, and the family enjoyed exploring the beach trail and neighborhood. Plan to rent again later this year. read more

I cannot say enough great things about Solé from their quality of bikes, to their customer service first class from Top to bottom!!! I just got a Dutch step over and Not only is it sleek and beautiful it rides like a dream! Andrew and the team at Soleil are just excellent don't believe me go down and rent one for yourself, or order one online anywhere they're just that good. read more

Solé Bicycles - Flagship location in Venice - Bikes Near Me - Venice, California

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I had the all time best experience working with Jeff!! I will most definitely be back to purchase the bike of my dreams from him. And only him!! read more

These guys have the best customer service... love the bikes and love the staff. Love my bike and will be returning.

AMAZING SERVICE - I stopped by to fix a bike I have not used in a long time. Mike helped me immediately and fixed the problems instantly. Highly recommend! read more

These guys were great. They assembled a bike for me. Good communication. Cool Vibes. What more can you ask for in your local bike shop?

Mike did a great job with my Sole bike tune up. It looks brand new and he did it fast with so much kindness. Will definitely recommend because of the great customer service!!! And the bikes are cool too..:)) read more

We picked up a couple new whips from Sole at one of their sample sales and are beyond happy with our rides! Every now and then, Sole does a sample sale for gear that was used for photoshoots and whatnot, giving you discounts on what they have - clothes, bikes, and whatever they have going on inside. Just a note, when they do these sample sales, they sell out quick! We were lucky enough to get two bikes that we really love at the sample sale. The guys at Sole' were really cool about switching wheel colors and swapping the bikes from fixie to flywheel for us. While we took a lot of their time, the guys were really laid back and cool about making sure that we could get the best bike combo possible with what was available at the sale. I really appreciated that! The bikes ride great on the beach bike path - smooth with much better speed than your average beach cruiser. They're also really light! Despite how they look, the seats are decently comfortable and my bony butt was able to ride for an hour the other day without a problem. Our bikes do put you in a more bent over, bike messenger type position, which is significantly different than riding a beach cruiser. For me, it's totally comfortable, but it can take some getting used to if you've never had a hipster or road bike. We really love our bikes and will take them from Venice to Torrance on the bike path soon. Since we're local, I'm happy that I can bring my bike down to Sole' anytime if I have any issues with it and know that the crew there will be happy to help out. read more

Solé Bicycles - Our new whips from the sample sale! - Bikes Near Me - Venice, California

Disappointed... I purchased a 3-speed from the Venice flagship store 2 days ago and was super excited to take my new bike to work. On the first day of riding, a lug nut on the real wheel fell off while I was riding in rush hour traffic!! There was a loud clanging, I suddenly lost control and almost fell over. I subsequently called their customer support number and was greeted by an answering machine. Left a message with my concerns, but never heard back. I really wanted to like this bike, but the post purchase experience has been lacking to say the least. I'll try calling again another day, but so far, I would not recommend buying a bike from here. read more

Solé Bicycles - Bikes Near Me - Venice, California

Andrew was the most helpful! I had ordered my bike online and put it together myself but let's be honest... I'm not a bike mechanic I couldn't adjust the front break quite right (couldn't get it tight enough) and the back one was still a little too tight. He tweaked a few other things for me, fixed my front tire and it rides so smoothly now. I couldn't believe it. I love my Solé even more. read more

Solé Bicycles - The Overthrow II - Bikes Near Me - Venice, California

What an amazing Experience ! I brought both my bikes thinking I need new tires and tubes. Ian inspected the tires, pressurized them with the correct air pressure and save me a lot of money !! Their customer service is phenomenal I strongly recommend them . Their honesty and integrity goes along way with me ! They also have a beautiful selection of bikes, quite reasonable on their prices. I will definitely be seeing them soon for all my bike repairs. Highly recommend ! Thank you IAN ! read more

Bought a gorgeous bike for a great price, and the guys there were really awesome about adjusting it for my body and making sure I was really happy. Definitely going to be a loyal customer.. and always good to support local ! Thanks y'all. read more

Solé bikes are real pieces of shit. Don't buy one, not worth the money. They look clean but this company are manufacturing these bikes at 50 bucks tops and charging as if they are sending a premium product. I have extensive experience with bikes and purchased this to see just how shitty their bikes are for the good of consumers everywhere, and let me tell you... first four days of riding something new broke each day! The bike arm crank was when I had enough. Even the bolt on the arm is a fake LMFAO - that should tell you enough about the bike. read more

Great local shop with awesome customer service! I came to get a new lock and they replaced my existing one under warranty for free on the spot read more

I bought a Solé bike for Christmas. Nightmare. The bike came damaged and it took weeks to get a response. It's like there's only one employee even though they give off a legitimate business vibe. Before sharing my experience, let me just speak to the functionality of the bike: The kickstand was not designed with the bike in mind as it doesn't support the weight or height of the bike - you have to balance it meticulously if you want the kickstand to do its job. The wheel is way too big for the frame and grinds against the front of your foot when turning at no more than a 30 degree angle. This was disappointing considering I waited about 2 months total to finally build this bike. This is my experience with the company: The bike arrived missing a key part to lock the handlebars in, the front fender was warped beyond repair, and a wheel spoke was snapped off rendering what I had at my disposal useless. No problem, these places usually have awesome customer service... Nope - I had to call 3 times over the course of 2 weeks and then document the damages and submit for review. They encouraged me to go to a hardware store to find the replacement parts myself which I actually did, only to find out the part was a specialty item that even the bike store I ultimately tried couldn't provide me. They completely ignored my request for a replacement fender and sent the handlebar part 5 weeks later. The wheel? Oh, they sent me a tire which is not the same thing and not going to help me ride this bike. So in the end, I went to a bike store and had them fix the wheel for another $35. Put it together and it looks 8/10 but rides 4/10. Never heard from these guys again and it's probably just as well because there's nothing positive about my experience. My recommendation to Sole? Either have a good product or a good system to support your bad product. Either one would have kept me off Yelp. read more

Solé Bicycles - Warped fender that was never replaced and the tire they sent even though I opened a case for a broken wheel - Bikes Near Me - Venice, California

We were having issues with my sisters sole beach cruiser (steering was off) so we called the sole shop in Venice. They were so friendly on the phone and told us to bring the bike in so they could take a look. We got there around 5:15pm on a Saturday (they close at 6) and they were able to fix the handle bars, gave her a new kick stand, and pretty much gave her a full tune up! They were also considerate enough to ask if we were in a hurry before doing all of that. There were 3 guys there (didn't catch their names) but all 3 of them were super nice and knowledgeable and they all helped with something on our bike. Such a pleasant experience and super nice guys. 10/10 would recommend for all your bike needs! read more

Great experience Enjoyed riding along the beach from Venice to Santa Monica Helpful staff read more

Tried to buy a bike online today with labor sale going on. Ad read $75 off all bikes. When I went to purchase the coastal cruiser my code was denied. I called customer service and they said that bike wasn't included in sale. The ad states all bikes. The guy said "I guess you're out of luck". Well then I tried to buy the cobain and the code worked but after thinking about the false ad I didn't but that bike. I'll be sure to tell as many people as possible about your deceptive ads. I copied the ad and forwarded it to my attorney to see if I could take any action. This was my first purchase from you and my family was excited. We had planned on buying more if all went well. Too bad read more

Thank you Andrew! I was riding in the area today and stumbled upon the shop and Andrew helped us and made the experience seamless.

I would recommend this place to anyone interested in a stylish durable bike! The actual Solè bike itself is a great product, and the service that comes with it is impeccable. During Covid I struggled with finding a bike or even assistance to help me find the perfect bike for me. I went to Solè and all that changed. If I'm dropping a couple hundred bucks on a product, I value how I'm treated while doing so. I have bought multiple bikes from this bike shop solely because of the service I experienced. Johnny has gone above and beyond to make my experience, or anyone I recommend, superb! He's done nothing but exceed my expectation on matching me with the perfect bike that fits me & my personality. The bikes are very reasonably priced- especially the Fixie style. Whenever I ride, whether I'm solo or with a group oof people, I ALWAYS get compliments on the bike I'm riding. I love everything Solè has to offer. if you go, Ask for Johnny or Andrew. They will hook it up real nice! read more

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A happy circumstance brought me here, I road and gravel ride, never been in a Solé before, but needed help on my chain/derailer, and wow! I gotta say, Mike was excellent! The whole staff was super helpful and really great... definitely recommend read more

Unfortunately, I am updating my review today as Sole has been nearly impossible to buy another bike from. My original Sole was stolen (woo! Venice!) so I was on a mission to buy my same bike. Of course, it was sold out but that's not their fault as it was the best polka dot bike...ever. I called to ask about other options and the guy on the phone was completely unhelpful. I mentioned one of the cruisers I had in my cart online and he said "ah, no we're sold out of those. that's probably pre-order for the next few months" which didn't make sense because why would I be able to buy it online and it said delivery within a week? He asked for my number to give me a call back after he checked with the warehouse. After 3 days, I assume I'm not getting a call back and I'm not going to beg them to take my money. Off to Manny's Bike Shop I go! read more

Great experience with Sole. Bought my boyfriend the single speed/fixie for Christmas and Spencer with customer service was very helpful to coordinate picking up the bike in store in lieu of shipping. He loved the bike so much that I decided to go and buy myself one. I went into the store and Walter was very helpful showing me the different options and explaining the differences. I decided to go with the Dutchie via the mystery sale and he adjusted the seat and handle bars for me right there. Great experience and highly recommend Solé. Fight on! read more

Bought two beach cruisers from here and couldn't be happier! I saw they were back in stock per their website and called the shop to see if I could pick them up instead of shipping. Spoke to Ian, who was great. He called me once the bikes were assembled and drove to pick them up. Good quality bikes! read more

My tire blew out mid way during my ride and no other bike shop was open because of the pandemic and gratefully Sole bicycles saved the day and had the perfect tube for my tire to finish the ride read more

Bike Service is amazing here!!! My tire blew mid ride right down the street from Solé bicycle. So after riding up to the counter, Andrew, the employee working the counter, immediately helped us. Even though Andrew had his arm in a sling from an injury, and thus couldn't help us fix the flat himself like he normally would have been able to, he was beyond helpful. He told us we could bring it in the next day to be fixed, but we chose to fix it on the spot with his instruction. And what a great teacher! He sold us the parts we needed, let us borrow the tools they use, and even lent us some towels so my bike didn't get scuffed up on the sidewalk in front of the shop. He talked us through any questions we had and was so incredibly friendly and patient. Thanks Andrew and thanks Solé for being such an awesome bike service!! read more

Stopped in to the shop yesterday to surprise my girlfriend with a bike and Spencer made the buying experience super easy. He gave us all the information we needed and even let her take one of the bikes out for a spin! He spent time making sure we were confident with our choice and didn't pressure us at all. We ended up leaving with the royal Hawaiian single speed and my girlfriend couldn't be happier. Thanks for all the help guys! We can't wait to take our bikes on the Venice boardwalk! If you're in the area and looking for a bike, definitely stop by and see what they have to offer. The guys there were awesome and super helpful. read more

Wow! I am on my second Solé bicycle. The first one was stolen. I have had my second one for 2 years now. I get a lot of good use out of my bike as it is my sole mode of transportation. A couple weeks ago, my bike had a malfunction while riding. Caused me to go down. It was a freak accident and is not representative of a Solé bicycle normally. Long-short, the whole team went ABOVE and BEYOND to look out for my health and my bicycle. Thank you, Solé. You have gained a customer for life! read more