We decided not to go through with solar negotiators (SN) as we did not agree with an agency they contract with (HDM). All I can say to help a family who is considering solar with SN is to read your contract very carefully. If it sounds too good to be true, it just might be. read more

Overall great experience. From start to finish the process was smooth and easy!! Would highly recommend.

Excellent service from start to finish. The team was professional, efficient, and delivered exactly as promised. Would highly recommend!

We've had a fantastic experience with Solar Negotiators. Their representative, David, was thorough in explaining their product, without placing any pressure on us. He helped us decide on our needs, wants, and the best way to finance. He was knowledgeable and friendly. The entire staff who helped us AFTER David have been phenomenal. They have given us updates and follow ups and told us what to expect every step of the way. We totally recommend Solar Negotiators. read more

I have been pleasantly surprised by the continuous excellent customer service from Solar Negotiators. I recently received a phone call from Jennifer regarding my Wi-Fi connection. Jennifer was pleasant, professional and truly concerned with the problem. I was not expecting this level of service when I bought this system 1 year ago. I am elated at the continuous service by this wonderful company. Service after the sale is important. Solar Negotiators truly cares about their costumers. If you are on the fence as to which company to go with, I strongly recommend going with Solar Negotiators. read more

I worked doing sales for 7 years and the number one thing I pride myself was communication and honesty. I understand there are things that are out of our control, but what I've been most frustrated with is how I had to follow up, and keep asking what the status was. As an engineer I've dealt with PGE and understand they move at their own speed but having a paper trail at least proves to me they have done their due diligence and have continued to follow up. I have been paying for my system since January (EECU loan) and finally received PTO in late June, I found out my panels had a few issues. Four service techs later and I'm currently only running at 70% as of August 7th and have not been told when they plan to warranty the faulty panels and optimizers. Again, I understand these things happen but communication and honesty would have made me at least feel they are doing everything they can to get me up and running. In the end I'll most likely be paying a true up with no compensation for loss energy savings. read more

There service was fast... sherene was very friendly and answered all of our questions and concerns .. highly recommend them .

Although I didn't go through with Solar Negotiators (due to the type of roof I have), they were prompt, professional, and answered all my question. Something that all the solar companies I have dealt with lack. Thank you for the good customer service. read more

I chose solar negotiators because of positive feedback I got from coworkers who also chose them. The salesman David Bentzen is respectful, knowledgeable and informative. The installation team were reliable, hard-working and respectful of my property, which I appreciated. The office staff are great to work with. They kept me informed every step of the way, and addressed every question that came up during the process. It was wonderful to have a live zoom class after my system was up and running, teaching me how to use my apps, and monitor The performance of my new solar system. read more

Just like to say solar negotiators don't have safe drivers, I just got home from a walk with my two year old daughter in a stroller, before I even got to the side walk a solar negotiators truck decided to go I could reach the car with my hand if I tried I was honestly in shock since I visibly had a stroller, I'm no Karen but in this situation I was definitely upset. Staff should not be driving like this and representing your company at the same time... read more

Great experience with David and Sherene with Solar Negotiators. Never pushy, always up front and honest. They had great follow up communication with calls, texts, and emails. Project was delayed two months due to PGE hiccups. Would highly recommend this solar company. Even two months after install, I still receive frequent follow up calls checking up on everything. They were the best quote, most knowledgeable, and very genuine out of all the 6 companies I shopped. Thanks for saving me tons of money in the future with my solar. read more

We are so pleased that we went with Solar Negotiators. The process was seamless, communication was great and their work was very professional & efficient. They have been very supportive over the last 8 months and I would highly recommend this company for solar!!! read more

Zero integrity, shoddy work, take no responsibility, and expect to never get a return phone call. We bought solar in 2020, Our house was built in 2018 and everything was brand new. Purchasing from Solar Negotiators was easy, as soon as they got our money, that ended. We paid for a critter guard, it was not installed with the panels, they kept scheduling appointments and they would cancel them due to not having anybody available to install it, after many months we ended up getting refunded. With rain, came the discovery of EIGHT leaks inside of our house. Leaks so bad that the ceiling was crumbling. We had to clean out the entire room. We called solar negotiators immediately and were told we would get a call back. We had to call back three more times before anybody ever called us back, only to be told out of the four phone calls we made were never forwarded to proper people/department (however true that may be). once upon inspecting the roof they determined that the pigeons have damaged our roof and tiles, because we didn't get critter guard. After a second inspection, they discovered that during installation many holes were drilled into our roof looking for studs, and those holes were not fixed. After the work was done to fix the holes, we were told that they think they fixed everything but there was no way to really know until we got another heavy rain. They also needed to fix our ceiling in the bedroom, and we had to wait about a month to get that done. That also took many phone calls. Since they initially blamed it on the pigeons, we called back to get critter guard, we have to use them or void warranties. I was quoted double the price from before. After arguing about it, they finally decided to lower the price, and a month later somebody came out to install the critter guard and allegedly cleaned up all the pigeon poop, which I paid them to do. Two weeks later I noticed that pigeons were getting under our solar panels. I called the company and was told I would get a call back. I had to call back two more times before I finally got a return call to set up an appointment. Once they came out, it was discovered that the critter guard wasn't secured. With the next rains once again our roof is leaking, in the same places as before. Four leaks this time, not nearly as severe, but still leaking, I had to call multiple times before I got somebody to return my calls and eventually schedule an appointment to come look at our roof. Shortly before the roof started leaking again I noticed that the repair on the ceiling in the bedroom was cracking and coming apart. I happened to notice that I had a solar panel that was not working, which the monitoring I was sold on should have caught and reported. When they showed up to inspect our roof, I was told that they couldn't find any problems and that it must be the pigeon poop again, which is built up under our panels. I was showed pictures and I questioned, why there would be so much poop under the panels after barely one year, and with critter guard and bird spikes. The guy said it looked like the pigeon poop was never cleaned out when the critter guard was installed. I paid for the service to have all the poop cleared from our roof when installation occurred. He said for $200 he would clean it all up and that should fix the leaks. I asked about ripped tar paper (from the pictures), and he said that even if tar paper is ripped, (they didn't repair it) that as long as the tiles are not broken and in place there shouldn't be any leaking. Obviously, there IS a problem because I still have leaks in the same spots as before. Wanting to charge me for something that should have been done in the first place, The guy told me I'd have to call and speak to his supervisor. I received a call back, he was rude and argumentative, told me he'd have to find the pictures to prove that they cleaned up the pigeon poop, and then he'd get back to me. The following week he called back and said they would be out to clean under my panels without the charge. Five weeks later I was sent a bill for $200. Two weeks after they came out to clean the poop, they showed up unexpectedly to do a panel cleaning, and after the cleaning was done I was called and told that I had a buildup of pigeon poop in my rain gutters, and that they would charge $200 to clean them out for me. I believe they had cleaned the poop off my roof into the gutters and should have made sure that was clean as well. I was told that the inverter went out and needed to be replaced and that they ordered the part, but it would take 90 days to receive it. They could have called to tell me that, but they didn't. I asked if it would be covered under warranty, and she couldn't tell me, said that it should, but there's no guarantee. After the replacement, the panel still isn't working. I've been calling for over 3 months now. Still have a broken panel, still have a ceiling crumbling, most likely a leaking roof. No return phone calls. read more

Solar installed 2 years ago- My system is continuously not performing and I've reached out to solar Negotiators and solar maintenance pros several times. Last straw is that my last repair included use of duct tape on the side of the building. My system is still not functioning 100% WTH! read more

Called to set up an appointment to possibly get solar. Wouldn't even work with me on scheduling an appointment. Employee hung up on me. Rude. I was even referred by a friend. read more

Was a little more costly system so I thought the level of service after the sale would save any hassels....boy was I wrong. Once the year end true up came....big surprise. System did not report the same amount as the production so big true up bill even thought their software said otherwise. I have been bounced through several people that have no explanation of what is wrong with the software and reporting production to SCE.... they do not return calls, try to get someone to help is not possible. I should have went with a cheaper company with the same terrible after sales service and saved my up front money since I thought they had reputable after sales support. Go cheaper with one of the other flakey solar companies. Solar negotiators after sales service level puts them in the same category at a higher up front price cost. read more

Had a great experience with Chris and his team. Fast , professional, and very well priced! Local business I feel great working with. 5 stars! read more

Was visited by someone who's initials will be T.P. who claims he works for Solar Negotiators. He chose to completely ignore the 18"x24" no trespassing sign posted directly above my doorbell. After I asked him who he worked for it took some work because he sounded like an independent contractor. After nailing down that he works for this company (and one other) I notified him that I will be contacting them regarding people who represent them have zero respect for private property. Then he started laughing at me. That is not a way to win over customers. I will be calling Solar Negotiators in the morning to let them know the specifics. As a 20 year military veteran I find this insulting and not acceptable. read more

I just wanted to say what a wonderful experience we had with Solar Negotiators! After two years of research and numerous sit downs with other solar companies, we chose SN. We met with Chuck. He was friendly, professional, knowledgeable and most importantly not pushy. He answered all of our questions and put our biggest fears to rest. After the meeting, we knew we had made the right choice. He laid everything out, and made sure we had all the contact information should we run into any issues. The installation crew (forgive me for not remembering their name) was as friendly and professional as Chuck. The system was installed and operational in about 3-4 days. They explained everything step they would be doing and left contact information should any issues arise. Historically, we don't have good luck with major purchases, but I must say this has gone even better than we could have imagined. Thank you to Solar Negotiators, Chuck, and the installation team. It was a very painless process. I would definitely recommend SN to anyone wanting solar for their homes. read more

We were pleased with our experience from top to bottom. Our primary sales person, RJ was very informative and handled things in great detail. We appreciated our orientation with Sherene, she was nice mix of professionalism and personable. Would highly recommend the team at Solar Negotiators. read more

Amazing! Absolutely amazing.. from communication and installation! RJ was the man! Had completely decided to go with another agency and he changed my mind!! read more

UPDATED REVIEW 5YEARS LATER DO NOT BUY FROM @solarnegotiators .I've recommended this company to everyone I know I even did a commercialfor them, but today my opinion has changed DO NOT BUY FROM HERE!! I repeat DO NOT BUY FROM HERE PLEASE!!! they told me my entire system would be covered under a Warranty. To day 5 years later my system wasn't communicating with my app to show any issues and when the tech came out from @solarmaintenancepros he said since my system was 5 years old the part needing replaced would be $388.00 and not covered under warranty. So when they sold it to me they LIED AND WAS UNTRUTHFUL! So please DO NOT SUPPORT THIS COMPANY! and to everyone I recommended @solarnegotiators to I APOLOGIZE! I had no idea they would do this in the future. read more

I use them to clran my pannels and found out that they also cleaned rain gutters. They do a fantastic job. Very professional and clean up after they are done, I highly recommend them. read more

Brandon was very professional and courteous in our service solar repair

Was a great experience from beginning to end. Done ahead of schedule by extremely professional employees

I have used this company over the years for installing and maintaining my solar system. They always keep their appointments and arrive on time. This company keeps my solar system well maintain and running at peak performance, they always do the job correctly the first time and you never have to call them back to do a repair over again. I highly recommend this company to anyone who is in need of the services they offer. read more

Had the best experience with Solar Negotiators. We had been considering solar for a while and after talking with David we made our decision to go with them. They are true to their word and keep you updated on the progress of the project. I would get a text from our sales person and project manager just checking in and if we had any questions. They walk you through everything and once you are up and running they still reach out to see if you have questions. read more

The two young men that came to my house were absolutely wonderful! They contacted me to let me know that they were on their way. Introduced themselves upon arrival, and did a excellent job cleaning my solar panels! Solar Negotiators are the best and I'm so glad to have them as my provider. read more

This company subs it's work out to other companies, so when you have a problem it's kicked down to the sub contractor, be careful who you deal with,solar is a permanent install.. read more

Loved that, for the most part they showed up in, and wore, masks. While COVID slowed our installation down some, everything went well. There have been a couple of issues since installation, and those have been handled quickly and professionally. I can't imagine a better process, frankly. Daniel, and Shireen, have been my biggest points of contact, and they have both been responsive. Thank you. read more

Posting my frustration on Yelp has open the communication lines between Solar Negotiators and myself. My voice was heard. SN responded immediately. Their prompted action has gained respect and confidence on moving forward in my relationship as a Solar Negotiators customer. Thank you Chris. read more

Had an appointment to get an estimate on solar since the energy bill is atrocious and sometimes gets to $800 a month, ya you read that correctly! The sales consultant Chuck was very informative, professional, and nice. He answered all of our questions and gave us the price which was $20,000 less than another solar company had quoted us! We do have a few more estimates so we didn't sign the contract but if we do decide to go with this company I will update my review as to the whole process. read more

Solar Negotiators - Solar Installation Near Me - Fresno, California

Twice I contacted these guys called and emailed them and NO RESPONSE I think u can actually get a better deal dealing directly with the other guys cut the extra weight off, and remember it's the "art of the deal" I got solar and I know I got a great deal as long as u do your homework get the estimates and deal u will be just fine without these giys read more

We had our final walk through on how to use and monitor our system last week. From the initial quote and plans with Dewey to the installation of our system we had nothing but professional service. If I had any questions, I could get a hold of the project manager and get answered promptly. We wanted a system that you could not see from the road which they delivered. Kuykendalls installed the system and all of their workers were top notch as well. We are really happy and we are saving a lot of money on not only the system but our PGE as well. We already have two other friends installing through solar negotiators within the next few weeks! read more

Solar Negotiators - Roof install which you can't see from the road. The solar went on in half a day. Legit! - Solar Installation Near Me - Fresno, California

A well oiled machine, informative and not overly aggressive sales team, realistic expectation of time line and cost. Installation crew top notch. Easy to see why Solar Negotiators are #1. read more

I love my new Solar panels that were just installed! I had a minor hiccup with some communication but the staff at Solar negotiators was quick to resolve everything in a fast and timely manner. Our installers were amazing and were even ahead of schedule! I'm an actually excited for this summer and not scared of the pge bill! Thanks to Renchia, Mike, Cindy, and Chris for making my experience a pleasant one! read more

Solar Negotiators - Solar Installation Near Me - Fresno, California

First class service! I wouldn't have done solar any other way. Do your research and you'll be happy you went with Solar Negotiators. They took care of me every step of the way. Made my life easier and stress free. I love my solar! Thank you, Solar Negotiators! read more

This was a long researched project for us. We spent over 2 years researching & interviewing multiple solar installers. The price ranges from Sunrun, Tesla, etc were huge. Some were twice the price of Solar Negotiators!! Our project was unique but not impossible and we needed some special things done for optimal production of our ground mount solar panels. Again and again when we found the panels we wanted, the installation was too expensive. Then when we found an affordable installer he wanted use cheap solar panels or had bad reviews or wasn't local. So here is how we made our decision. Ask these questions: How are their reviews on google, yelp, etc? Are they a local company? Are they knowledgeable on solar? Do they come out and inspect the install site or use google earth? How many installations have they done? How often do they clean the panels? What kind of warranty do they provide for loss production on the panels? Happy to say Solar Negotiators checked all the boxes. We could not be happier with our experience with the install and customer service. They love what they do and it shows in their work and attention to detail. I would highly recommend them to any of my closest friends. **Remember that 2019 is the last year of the full 30% Fed Rebate**. Scott H O'Neals, Ca read more

First of all you need to own and not lease your solar. There are just too many excellent options out there to help with the financing not to own - some of them even tax deductible. With the federal incentive it just makes sense. With that in mind I called 3 companies, one of them being that major roofing contractor that does all the ads on TV. Solar Negotiators won my business because they were fast to respond, provided superior options and equipment, and could install quickly. The other guys offered to pay 3 months of my PG&E because they couldn't get the job done within 90-120 days and were $2000 more AND wanted to run the wires around the outside of my house and not through the attic! The Solar Negotiators price included the attic run AND was $2000 less AND used better inverters AND used high quality and higher producing panels AND had the same warranty AND included 2 free panel cleanings! So I have a system producing more power cleanly installed for less money! Nice! Their sales rep Dewey Ramos was knowledgeable and answered all my tough questions with confidence and without a pushy sales pitch or attitude. Now on to the actual install: That went quickly as well. In about 30 days from signing my contract I had my system installed and was producing power. Follow through was outstanding and they explained what to expect and what steps were next. They facilitated the city inspection ( passed ) and the PGE permission to operate - that whole process took about a week - which is fast. After that I was up and running - no issues. There are a lot of companies to choose from but these guys offered the lowest price and the best equipment then backed it up with a fast quality install and outstanding customer service and follow up. There is nothing that could have been done better. I'd give them 10 stars if I could. read more

I previously posted a negative review and now I am posting a positive one. My negative review was based on a communication breakdown about the permitting process. The president called me and rectified the problem. And, what is more, discussed how the feedback changed their procedures. Frankly, this is only the second time in my adult life that I have experienced such responsiveness when management was notified of a problem. Usually, folks try to dodge responsibility. Solar negotiators didn't. I appreciate this and thus would recommend them on this fact alone. I have tried to take down my negative review on yelp but have been unsuccessful due to endless log int problems with yelp. read more