I had an excellent experience at Stanton Optical, thanks to Vanessa, the sales associate who…read moreassisted me. She was professional, courteous, and extremely knowledgeable throughout the entire process. She took the time to answer all of my questions thoroughly and ensured I felt confident in my selections. I was especially impressed with her efficiency ,she was able to have both of my glasses completed within 45 minutes, which exceeded my expectations! During my visit, I also observed her handling a very difficult customer with remarkable composure. Despite the individual being discourteous, Vanessa remained calm, respectful, and professional at all times. Her ability to maintain such a high standard of service under pressure speaks volumes about her character and work ethic. Vanessa is a tremendous asset to Stanton Optical. I truly appreciate the level of service she provided and would highly recommend this location based on my experience. :)

Went in for an eye exam today , this is the last time I go. Very bad customer service the…read morereceptionist didn't even bother confirming if my VSP was in-network , ended up paying 79 $ for an eye exam when it could've been free through my insurance with a contracted facility. Seems like they don't know what they're doing .

This was a really strange interaction. 06/15/26 we went in specifically to buy 2-3 pairs of…read moresunglasses. But the girl with green hair running the shop that day GENUINELY seemed so annoyed to have humans in the store. Every time someone came in or left her legit seemed so bothered. She also was dead set on gas lighting the crap out of my GF which again, very strange interaction. My GF had bought a pair of glasses from that very store about year ago ish, that recently were stolen and we were trying to replace. The store clerk insisted the glasses never existed LMAO! It was the strangest interaction. She was insistent the glasses combo has never existed in the history of Ray Bans, that she was mistaken and bought something else. My gf even pulled a picture up and showed her and she was still like "ya those don't exist" . The profile showed a different pair. I'm not sure what wires got crossed, but gas lighting your customer does nothing. It truly does not hurt to say something along the lines of "oh wow, your profile is showing something else- I'm not sure what happened there. We don't have that style in stock but if you are interested, we can order you a pair that is that combo". It was such an off putting experience, I'm sure I am not explaining it well- because this back and forth gas lighting was sooooo adamant that my girlfriend never had ray bans like that was so over the top and strange. Especially since she had several pics of them . Like for what? I'm very curious why she felt so entitled. So we left and bought 3 pairs online later at home. I know a sunglasses sales associate and this girl wasn't getting our money to help her meet her sales. Some people just don't belong in customer service.

I walked in yesterday and the store wasn't even busy--just two employees helping a lady. No…read moregreeting, no "welcome to the store" or "I'll be right with you." When the customer left, one of the employees walked right past me without even acknowledging I was there. A few minutes later he came back with, "My bad, I didn't see you there." Really? That's the level of attentiveness? Customer service here seriously needs improvement. Basic courtesy like greeting customers and being aware of who's in the store should be the bare minimum. No wonder this place has a 3-star rating. I ended up walking over to Sunglass Hut and bought my glasses there instead.

Wonderful and kind service! I've been coming to this optical shop for many years now. Yvette and…read moreJose are so professional and helpful! They help me to choose a frame that suits my face, which is so necessary, as I am single. This shop accepts my current and new insurance. It takes about a week to receive your new glasses. I highly recommend this shop!

Jasmine was really helpful and attentive, also very honest with our insurance plans and recommended…read morethe best route we should take with our coverage. Everything went smoothly and she also answered every question I had.

Titus thank you for best customer service patience with my deaf mom . Great glasses . Great appt…read moreand wit time very helpful

Finally it was time to replace my glasses after 10yrs. Good news, im not going blind LOL. anywho…read moreGREAT PROFESSIONAL service from Vanessa! really sweet and nice. There was a customer that was a little grumpy and rude to Vanessa while i was at the waiting area and Vanessa handle it very professionally. Kudos to her. They took care of me and explained my vision results and assisted with replacing my 10 yrs glasses. The process was quick, my eye insurance sucks. Cant wait for my glasses to come in next week. Yeee!

I LOVE this place!! They always have the exact shades I'm looking for, parking is easy, and the…read moreowner is great!! It's perfect

I finally got smart after the pain of losing some prized shades and began buying sunglasses at…read moreDziner Eyez. Having a few inexpensive pairs is a way better way for me to go. I've gotten tons of compliments on them too, so you are not even sacrificing style when you buy here. Chad has been so awesome time and time again over the years, helping me see which ones suit my face best. I love this place... the glasses, the service, the prices... you gotta put it on your list to visit the next time you are in Pacific Beach!

Amy was amazing. She helped me with finding exactly what I was looking for. And had a great…read morerecommendation on a new style of sunglasses that fit my face SOOO well. Thanks again for everything!

So far waited 3weeks .presc wrong .Glasses came in three days before they said to busy to unpack…read morethe incoming glasses. She said maybe the next day when there not so busy. Then description is wrong and now I have to wait to talk to the manager next Monday cause I guess the manager only come in once ina while . You think if Simone paid $900 dollars and they have a problem.Maybyyou should make an appointment with the customer and not make them wait a week -After they just waited 3 Weeks.

I had a great experience at this oakley store. Carlos was very helpful, he explained my warranty in…read moredetail and made sure I got exactly what I needed. He was professional and efficient, shout-out to him for the great service!

Today when I was at the Las Americas Outlet mall in San Diego near the Mexican border, I stopped by…read moremy all-time favorite store which is the Oakley Vault. As usual, the Oalkey Vault stores have a great selection to choose from, sometimes far below what the retail outlets Oakley stores sell it for. I didn't buy any sunglasses this time, however there were some really nice pants and other apparel that I was interested in and I did buy several items. The selections can sometimes vary greatly from some of the other Vault stores, as when I was in Camarillo earlier this week, the Oakley Vault there had a little bit more selection of winter gear. I'm glad that the Oakley Vault option is available in select areas, as the regular Oakley retail stores are usually a lot more expensive. Bargains to be found places like this if you are willing to check them out.

Customer service is important to me It would have been nice…read moreto have seen them acknowledge us. The rep was to busy on her phone and talking to another associate about her vacation and showing her pictures at no point did she take a min to acknowledge me or my husband which was trying on sunglass. We decide to leave as we did not receive the help we needed to purchase what we wanted it was Friday evening and I could say we spend about 10 minutes in that area I would not even give 1 star rating

A little over a month ago, I was assisted by Ivan when I stopped by this location for a pair of new…read moresunglasses. I'm very picky with purchases like this and very much appreciated Ivan's patience, opinions, as well as all of his time in helping me choose the perfect pair! He was extremely helpful and went above and beyond with his customer service.