My order had 3 items and I only got one of the item. The other shipment says not delivered and Fedex reported that it was lost and asked shipper to file a claim. Solution Pest & Lawn refuses to file a claim and keeps saying I should have paid another $7 for shipping insurance. I think this is not fair business practice read more

Yera was an amazing help to do my own bug service gave me so much information and not just high-pressure sales person actually showed me how to save money and take care of my issues with bugs and rodents. Stop everything you need for pesticides from chemical to very nice staff and friendly amazing place you recommend five star. read more

I purchased a simple 2.5 gallon bottle of herbicide from Solutions Pest & Lawn. I was informed after shipment that the product was damaged during shipping. Simple enough I thought, this should be refunded and a new bottle sent. Unfortunately, this did not occur and I was told by the agent, Grace, there is nothing that could be done. There was zero flexibility on the side of Solutions Pest & Lawn, and surprising in today's competitive environment that the company would choose to be so short-sighted as to dig their heels in over 90 dollars. I strongly encourage other potential customers to avoid this risk, as I have learned and find a more reputable company to provide your business. read more

This is SCAM.SCAM. SCAM. DO NOT BUY FROM THEM. i bought more than a $100, only 3 items and yo9u need to have insurance, which i never done before when you are paying for at lease $30 for shipping. If you don't pay insurance on the shipping. I'm sure you are not going to receive items you are buying. Not sure they ship them...i never get anything when paying $104. They said the items are damaged so can't deliver. So i lost my money. DO NOT BUY ANYTHING FROM THEM. AMAZON IS WAY BETTER. read more

DO NOT order from this store, I've been reluctant to order items due to the reviews, I've ordered small quantities ($12) a few times to see for myself, and had issues. Decided one more time to order a larger product, ($90). Ordered on a Friday 9th at 1:42pm, tracking label created Monday 12th, no movement in the pkg, so late Tuesday I contacted Solutions and Wednesday 14th, was told USPS was slow to update tracking, Thursday 15th, still no movement with the pkg, contacted Solutions again, was told USPS didn't pick up packages as they were supposed to, and that they picked up 50% and USPS was going to pick up the rest on the 15th. I contacted the local USPS that picks up Solutions pkgs, was told that wasn't true what Solutions told me. Friday I got a text/email stating my order was on back order and would be sent out. So how was my pick going to be updated by USPS when it was never sent out??? So the stories I was being told were nothing but lies. I cancelled my order and will NEVER purchase from this company. Thought I'd help a local company, but got burned just as others have stated. read more

I paid triple shipping costs to get expedited shipping (it says 1-3 days). It took over a week for my product to arrive. They then refused to refund the expedited shipping costs because they said they have no control over shipping times. If that's the case then DONT HAVE AN OPTION FOR EXPEDITED SHIPPING ON YOUR WEBSITE THAT SAYS 1-3 DAYS GUARANTEED. Buyer beware read more

Donna and Paul were so knowledgeable in helping me find an alternative to Nuvan strips at an affordable price. Solutions is your one-stop shop for pest control in Houston! read more

Takes money and doesn't ship anything. Customer service is non existent. They didn't care and ended up disputing charges on my CC to just be done with them. Avoid. . read more

Placed my order with Solutions Pest & Lawn on Friday afternoon...Item shipped on Monday afternoon...arrived on Wednesday...FAST SHIPPING! Item exactly as promised. Bravo Solutions Pest & Lawn! read more

What a maddening experience simply trying to place an order with this business over 2 days. Attempt 1) website crashes showing "invalid state change" during checkout. Attempt 2) website won't allow a re-try saying "account exists login using password" (never had an account was on the site a total of 1 time). Attempt 3) emailed them about the inability to order from website but told to "call me" with no person's name Attempt 4) emailed about price match with competitors link per their own instructions and then told "we need a screen shot". Attempt 5) emailed screen shot and told "we can give you a online code for $5 off". OBVIOUSLY that will not work on their site they just stated "has some bugs we are still trying to work out, call me"! Attempt 6) called and told "we don't price match"! See attached image right from their own website "WE PRICE MATCH". Has anyone at your own company actually VIEWED your own company website? Check it out. Attempt 6 is where I gave up and ordered from somewhere else. Who runs a business like this? Pretty far from any "solution". read more

Solutions Pest & Lawn - "we price match!" right on their site then told by phone "we don't price match". Really? - Pest Control Near Me - Houston, Texas

Solutions Pest & Lawn are EZ to get hold of. You are actually talking to a person who knows how to apply the weed treatment. The two products I bought thus far have been working. Very happy to see that now the parsley -like weed is turning yellow after about 8-10 days. I've spent a lot of money in the past few years on big online platform buying weed treatment products but more than half of the stuff never worked. As the representative advised, I may need to spot treat the existing weed again in about three weeks time. One representative also recommended me to treat the lawn with Prodiamine: early March, then Mid May (just before the heat of the summer), then Mid October (just before autumn) as a pre-emergent. This year I started putting the granules pre-emergent than liquid pre-emergent as a follow up to tackle the weed situation. I just realized that I can buy the Barricade granule pre-emergent from Solutions Pest & Lawn too which I will do from now on. Another tip is to double check the application amount online (you can find it on their website, or google it) just to be sure the amount per gallon of water is right. I would recommend Solutions Lawn Houston. Great customer service. They are honest about what you need rather than over selling you stuff. read more

Very good service and great products. My mom has been coming here forever! These products are better than what you'll find at the store so a little pricier but not as expensive as calling pest control. Definitely worth checking out! These guys know their stuff! read more

I recently placed an online order on a Saturday night and forgot to apply my coupon code for a discount. I immediately sent an email with my information including my order number. First thing Monday Morning I called and spoke to Greg. This guy was very rude and less than willing to even hear my issue. I asked him to stop speaking over me, but that just made things worse. After letting him know I would be leaving an online review he really went over the deep end. Instead of a simple "Sir I am sorry you feel that way but there is nothing I can do", he basically started to belittle me for wanting me to leave a negative review. I received in response to my original email basically letting me know I can cancel the order and then re-place it with the coupon code. I immediately responded, "please cancel my order" and received a response. Today the order arrived as it was never canceled. I have ordered from them several times without issue, but after this ordeal, I insisted I am done with them. Sooooo, by now you are wondering why 5 stars with such a bad experience, especially with Greg. Did I mention Greg was rude? I cannot say that enough. After receiving the order I called and spoke to Suzanna. Suzanna not only tolerated what probably came off as a bad attitude, she also offered me a few options. She was very polite and apologetic for what I have ben through. She handled the situation in a very professional manner. It is because of her, that I agreed to keep the order and will continue to use this company. It is my suggestion that she be taken out of customer support, and instead be the designated customer support trainer. Greg could really use some training if you are even willing to allow him to keep his job. I may have mentioned it, but either way Greg is rude. Thank you for your patients and support Suzanna. You are an asset to the company! read more

i done business with them for 25 years. they know their products & are super helpful. what else clould want. defiantly five *****. read more

Ordered 1.25 gal. Permethrin 36.8%. Shipment arrived quickly. This is your one stop shop with outstanding customer service for the right price. As a 100% disabled retired veteran on a set income Zach Colander and his team will have my business from now on. Great work! Jim, USAF Retired read more

I love this place for their products. They are so helpful. Giving them a 1 star as they are not enforcing wearing masks. When I arrived only 1 worker was wearing a mask (2 unmasked) and 3 customers with no masks. I stood at the door and called and asked if they would come get my credit card and bring my purchase to me. After the customers left, the employees did mask up so I could come in. read more

I highly recommend Solutions! Have never been to their store but order online (solutionsstore.com) quite frequently and shipping has always been free! Quality products for less than you would spend elsewhere. If I've ever had a question, I just give them a call and see that they definitely know their stuff! read more

If you ever have any problems with pest this is the place to come! These guys know there stuff! Not once have we been disappointed in their service or recommendations. They are so knowledge! Everytime I come in I just want to chat about all those pesky bugs & the best solutions for them & the safety of our pets! I first came in for fleas a few years ago & zapped that problem real quick! We've gotten help with weeds, ants, wasp & today...mosquito larvae in our fountains & retaining water areas. Today Mario Quinteros was the man! I went in feeling defenseless & came out ready to conquer my home & lawn after all this rain! Thanks again Mario! read more

Great customer service! The man tended to my husband right away and answered his many questions. The husband decided to do the outdoor pest control instead of hiring someone, and we saved about $300. I will update my review and let you all know how the solution worked for us! read more