Tried them out for an oil change since it was closer to my new place than my normal mechanic. Oil…read morechange was fine. Here's my issue. I had a check engine light on. They said they can run codes but that's it, great. Came back saying I needed brakes AND routers to the tune of $1,200 which I knew was BS. Took it to my normal mechanic and he said routers were fine and brakes still had 20% left. Get a 2nd opinion for work they suggest.

Jovan was extremely helpful. While using their chat feature, I made an appointment. Prior to the…read moreappointment I decided to call and confirm everything that was set up via the chat. Sadly, the prices were not aligned, but Jovan was upfront and honest about that As someone who doesn't know a lot about cars, I dread when I have to take my car in for anything. Jovan was honest about what I needed vs what could wait and in the end, that's what everyone needs when dealing with expensive car upkeep. Another nice feature was the text alert I received when the inspection was done. It showed pictures rather than just having to take their word for things that needed to be done. One star for the guy who set up my appointment online, five stars for Jovan

What great people…read more Tire was low headed to a job. Saul helped me out no questions asked. He definitely saved my day. What a nice group of guys there. Thanks more than you know

Very reasonably priced. Especially for being in the city. I think they're very straight forward…read more They're very fast. Dropped my car off Saturday morning(only open til 12), they finished by Monday afternoon (they're closed Sunday). My brakes feel great, they fixed my front and back brakes and rotors. They exchanged my spark plugs, two tires, and fixed my right wheel barring. They have the best priced oil change in the city-- by far. Definitely won over a new customer from me! Thanks guys!

This location is engaging in unfair business practices. I called ahead to get a quote on a full…read moresynthetic oil change and was told it was $109. They proceeded to upsell me on additional maintenance, which is fine and expected, but what was not okay was adding additional charges such as $9.99 for "shop supplies" without telling me. I asked to speak to the manager about it and was told "All shops do this." The previous 5 times I've had Jiffy Lube change my oil they did NOT charge me extra fees like this. I was never told about the fee and I did not approve the charge, but was forced to pay it. It is not fair to charge customers fees that you did not tell them about until checkout. I will not be going back to Jiffy Lube and suggest others avoid this location.

I was very impressed with the place. They were friendly and cordial. They answered all my…read morequestions. They found a leak in my radiator and I left the car overnight and they replaced everything. My car is a 10-year-old Jeep Wrangler and the radiator was badly rusted and they took pictures of it to show me. I will be going here again with out question.

Service is fast . The crew is great and the value is there. I got an oil change and was in and out…read morepretty fast. Would recommend.

It was very fast, recommended. Live nearby will be coming back for the foreseeable futureread more

I recommend the shop as they do honest work. I dropped off my car for an inspection and they were…read moreable to do it quickly same day. The prices are reasonable the staff was friendly, they did not try to up charge me for work that I did not need to be done. I'll definitely be going back and recommending to my friends.

I had taken my car to this shop twice before with no issues, but after my most recent experience, I…read morestrongly encourage everyone to get a second opinion. Rey quoted me $1,594.36 for a repair that another shop fixed for just $180. That is clear price gouging. On top of that Joe was very aggressive and attempted to blame me and my wife for the issues he had missed. My first visit was in June last year for an oil change, which was done quickly and without problems. The second visit was in February for a heat issue with coolant leaking under the car. The repair was completed within a day or two. However, after I had already paid, Rey mentioned an additional $200-$300 repair needed for the AC to work properly in the summer. I found it odd that he waited until after payment to bring this up. When I asked questions, he became defensive, repeatedly emphasized how busy they were, and told me not to touch the AC button because if I did I would not be able to turn it back to the heat. He suggested bringing the car back in the summer when I needed the AC. In early May, my wife and I brought the car back to fix the AC issue and address the check engine light so we could pass emissions. We dropped it off around 8 a.m., and it was ready by early afternoon. Before paying, I asked to speak with Rey, who now said there was no AC issue and that the heat and cold were both working fine. When I questioned the inconsistency from February, he again cited having 20-30 cars a day and not remembering details unless noted on the intake sheet. I told him that we had sent a clear email with our requests, but I guess that wasn't properly transferred to him. I asked to check the car together. Rey complained multiple times about being too busy but confirmed the AC and heat worked. I then confirmed with Joe twice that the charges covered the AC repair and check engine light fix before paying. After leaving, I noticed the engine light was still on. When I returned, Joe immediately tried to blame my wife for not communicating the emissions request. I showed him our email, and he agreed to waive the inspection fee and fix it. However, Joe was extremely aggressive, swearing at me and demanding a "yes or no" answer even though I had already agreed to leave the car. After a brief cooldown, I addressed his behavior, and he eventually apologized. The next day, Rey called and quoted $1,594.36 to replace three parts (canister, fuel valve, and pressure sensor) for the P0456 code. I asked Rey if he had done the EVAP smoke test, he confirmed and went on to say that all 3 parts were leaking and all had to be replaced. Skeptical after all the previous issues, I took the car elsewhere. The new mechanic fixed it in about one hour for only $180. He said the problem was a very small, easily fixed issue in the canister, and that Rey had likely not performed an EVAP smoke test and was not truthful about all three parts leaking.

Have fixed my car twice, very fast and reliable. Prices are better than expected for Chicago area…read moreand labor.

These guys are so beyond kind. They explained my options very clearly and helped me make the best…read moredecision. A no frills, neighborhood mechanic that deserves to be recognized!

I brought my car to Tuffy for an oil change, and asked them to check my brakes as well. The dealer…read morewho's been servicing my car since I bought it changed hands a while back. The new folks recommended some brake work at what seemed like an exorbitant price. I knew I needed some work; Tuffy came back recommending more extensive work at a much more reasonable price. They finished when they said they would, too. As a bonus, their sign makes me smile. Highly recommended!

Great service! The employees are very nice and have great communication. Definitely my go to spot…read morein the city.

It's taken me a few months to write this review because I do not want to damage someone's business,…read morebut I do feel that I should warn others about the service I received here. I took my car in because my sunroof was stuck open. They gave me an estimate to fix it and I agreed to have the service done. Ultimately they were not able to fix it and I still had to take it to the dealer for repair who told me the damage that was done would result in an even more expensive repair. Overall, I had a horrible experience with poor communication throughout. They had my car for several weeks and I had to chase them for updates. After the first week with no updates, I finally reached the shop manager and the response I got was to "be patient". This was the state of my car when I picked it up, which was not the state I dropped it off in. Although my car was over 10 years old it was in nearly perfect condition when I dropped it off. The car was hit while parked on the street outside the shop. When I saw the damage I went back into the shop and they sent me to their body shop to have it buffed out. Much of the damage came out but not all of it. Nothing was offered to rectify the damage done to the interior of the car. I sent emails to the shop with the pictures below, but got no response.

Very knowledgeable and quick work, they diagnosed the issue and replaced the alternator in no time…read more Excellent service and great price.

I've been going to another auto shop for many years, but when I recently started having some…read moreelectrical issues with my car, they were unable to fix it after looking at it on two separate occasions. I then took it to another shop, and they told me they also couldn't fix it, and directed me to Reliable Auto Repair Center. I was impressed when I called Reliable and the man I spoke with was confident he could fix it. The first time I brought my car in I had to leave immediately and bring it back the following day, because I was told they wouldn't be able to look at it until then (there were a ton of cars outside and they don't take appointments: first come, first served). I dropped it off the next morning and by early afternoon I had a diagnostic report and estimate. They also found a few other issues with the car and fixed everything for me by the next day. Communication was great, every person I interacted with was professional and kind, the cost was reasonable, and best of all my car finally works properly again. I will definitely be bringing my car to Reliable for all service and repair moving forward.

I have been going here for years and they used to be exactly what their name said "Reliable". The…read morelast few years I would come in for a simple repair, get quoted a reasonable price. Then after a number of phone calls, my price would almost always quadruple and the problem would never be fixed. The last time I paid almost $4k for some suspension work and it was never repaired. After bringing back 4x's I thought it might be the tires. After paying over $1k for new tires it still wasn't fixed. I finally just took it to a Midas shop and after 15 minutes and $50 my car ran good as new. I'm not sure if these people are crooks or just completely incompetent but don't bring your car here!

I haven't been to many other auto shops in the city, but Lincoln park auto is very quick,…read morecommunicative, and seems to be fair with pricing!

DO NOT COME HERE. AVOID AT ALL COSTS…read more The short version: this shop pulled a bait-and-switch twice, lied about pricing, and refused to release our car unless we paid more than the agreed quote. The situation escalated to the point where we had to call the police so we could safely leave with our vehicle. The full story: We live in the neighborhood and have been paying customers of this shop for 3-4 years. Most recently, we brought our car in to replace a side mirror that had been chipped overnight. We spoke directly with the lead mechanic, who explained that the replacement mirror might not be an exact color match but guaranteed--both verbally and on the written quote--that it would be a similar shade. He also said that if the part arrived in a completely different color, it would be sent back. We agreed on a set price. A few days later, he called to say the mirror arrived and that it was dark silver (our car is white), but told us he would cover the cost of painting it so it would match. We asked multiple times on that call to confirm there would be no additional charge, and he confirmed there would not be. When we arrived to pick up the car, the shop demanded $250 more than the agreed quote, stating that we either had to pay the higher amount or they would remove the mirror and return the car in its original damaged condition. We explained that we had been long-time customers, lived in the neighborhood, and had clear proof of what was agreed to. None of that mattered. The lead mechanic refused to involve the owner or management, even though we had a recording of the call confirming the price. He stated that he "couldn't make $10 on this job" and tried to undo the work instead of honoring the agreement. The situation became so hostile that we had to call the police to supervise the interaction. The mechanic showed up outside of his shift, became aggressive and loud, and had to be calmed down by the police while they waited for us to safely leave the lot. This experience showed a complete lack of honesty, accountability, and leadership. There is no clear management presence, no concern for customer service, and no willingness to stand by written or verbal agreements. If you value transparency, professionalism, or basic trust with your car, do not bring it here