Never have I had to wait 10 minutes and drive around a building 2 times till the point there was a line of cars behind me because these idiots didn't come onto the drive through radio. Then with a long line they finally start orders while there's probably only 1 person working, mind you he is a complete jerk. Not coming back here again. Do better read more

went to Sonic in allentown on airport drive and had the worst experience in my life. we ordered milkshakes had other stuff in it then what we ordered . husband ordered peanut butter it had cookies in it , i had strawberry had remanants in it. from not cleaning the machine. guy had an attitude. never will go there again. read more

Ordered via app and checked in and confirmed the order on the stall screen. Waited over 25 minutes for food to arrive only to find out that car hop orders suspended so finally got the food that was cold, no condiments, no napkins and staff with no customer service. read more

This sonic is terrible every time I go. They are rude and have no customer service skills. My last experience my sister and I had gone an did our order on the app. We tried going to the boxes which they'll let you order at but then tell you they aren't coming outside and you need to go through the drive thru. Sonic is literally known for the drive in spaces. We go through the drive thru and someone mumbles something about not being able to do any ice cream/frozen drinks because the machine was down. We had already ordered online. Tried to explain that we had frozen drinks in our order but they cut us off and told us to go to the window. We sat in line forever. Which would be understandable if there was inside customers but there wasn't. Just drive thru. Anyways we get to the window and they had all our drinks made. So if it was broken. How'd they make our drinks. They lied at the box. And only did our drinks because it was an online order. Which is harder to fix than just making the drinks. I've worked in fast food and know what people do to try and get rid of customers when busy. They weren't under staffed either we could see a bunch of people inside. read more

I'm assuming these workers are barely interviewed because they run the place so bad. Every place I look it says sonic is open till 11pm. I get there at 10:05 and the outside lights are off, but all the inside lights are on and workers are in there. I pulled up to the drive thru, nobody said anything. I went to one of the drive up spots, pressed the red button, still nothing. Watched 3 other cars do the same thing, and the employees getting in their cars and dipping even before 10:30. Very odd, either the hours need to be updated or the workers are truly that bad. read more

We ordered drive through, I started eating my fries, and realized we didn't get the order of Tots for the person I was with. No biggie, we told them at the window.. they asked for the fries back during covid!! So you probably served those fries to the next client. Shame on you!!! Nasty!!!!! Don't eat there! read more

0/10 would not recommend to my worst enemy the drinks were warm food cold and I had green spots in my vanilla ice cream staff was rude and gave us one ranch for our rock hard frozen chicken nuggets read more

Fucking sucked all the lights were off and the guys taking our order walked away for four minutes

It hurts me to give this place a poor rating because some of the menu items, such as the shakes and the chili cheese fries are quite good. Alas in my last trip after waiting 20 minutes to order, they got the order wrong and gave me cheese fries with no chili which ruined the whole experience for me. This was the second straight visit in which it took forever to order after which they got items wrong. Won't be going back. read more

Usually open 24 hrs. Now its not. Ok I accept that. Burgers are old and gross. Just got to McDonald's. Plan on getting a slush or a shake here...nothing else is really worth wasting your money. read more

The only thing that keeps me heading back to this Sonic is happy hour - half price Cherry Limeades are pretty addictive. But this Sonic is crazy slow (I waited 14 minutes for my cherry limeade yesterday). The food is always hit or miss (I've gotten raw chicken, cold food, oversalted food, the wrong food). The one in Lower Nazareth is much better, but alas, entirely too far away. read more

Sort of hit or miss. Something things are amazing, some are lackluster. The good: Limeades, limeades, limeades. These are THE reason to go to Sonic. Cherry Limeade? So amazing your head will explode at the sheer flavor*. If I were able, I'd bring home a gallon of it in a heartbeat. They're WHY I go to Sonic. The tots are great, and their burgers, chicken sandwiches and dogs are up there, too. * This may be an exaggeration. Drink at your own risk. The exceedingly decent: Better than average (but not by much) comes the jalapeno poppers and mozz sticks. While pretty tasty, but they're nothing to write home about. The bad: Their french fries. Usually, fast food places have solid fries. You eat them, go "Yum!" and hope your heart doesn't give out from the grease. But not Sonic, nope. They're bland, tasteless and overly soggy. I'd call them "edible carbohydrate spears" but that would probably make somebody want to order one, which is a horrible mistake. DON'T DO IT! Burn your money instead. It's a better investment then buying Sonic's fries. The really negative: One of my passengers got a rock hard, stale bagel with their breakfast sandwich today from this Sonic. Some of the items we've got have had mixed results with quality control (e.g. grilled burger bun day 1, ungrilled, out of the package bun day 2). Consistency is definitely a bit of an issue. read more

I love Sonic (especially their coffee - believe it or not), but hate this one in particular. I've been to a bunch of Sonics in the past, but this one is by far the slowest. Last summer, my husband and I were returning from a friend's house and decided to drop in here for some ice cream. We were the only people there and each ordered a sundae. 30 minutes later, we were finally driving away with our ice cream. The people are nice and always apologize. But that's the problem - they're always apologizing for the wait. I honestly don't know why I keep going back, other than I can't get enough of the breakfast toasty on lazy Sunday mornings. Go if you like the food, but never when you're starving. read more

I was very disappointed with my meal at sonic. I asked for the new cheeseburger that has double the cheese and grilled onions and pickles. Not only did I not receive the sandwich with my order, and had to back up and go to the window again, the sandwich did not have onions on it or pickles. It was just a cheeseburger that was burnt and extra greasy. It was gross and I will never go there again. read more

We pulled into the drive-thru, and there was trash and loose garbage strewn across the drive-thru lane. They took our order, we drove up, it appeared they botched the order of the people in front of us. When we got to the cashier, she was less than cordial, and barked out the price of the order. No greeting, or thank you, whatsoever. She handed me the first shake, which had ice cream dripping all down the cup. I took the second shake, and she just shut the door. No thank you's at all. I had to knock on the window to ask for some napkins. Her fake fingernails were long, and not suitable for handling people's food. Not sanitary at all. They just assumed we wanted whipped cream in the shakes, and the smaller one appeared to have more whipped cream than ice cream in it. A total disappointment. I don't know what they pay people to work there, but they must be hiring the bottom of the barrel. Would not reccomend to anyone. Pathetic. read more

I didn't get my fries, my slushee was completely liquid and overall I'm just disappointed

If I could do half of a star I would this place is nasty I do not recommend they gave us the wrong food and it smelt like dirt. The bathrooms are nasty and the workers were really rude. We waited almost an hour in the drive through read more

The only reason I gave one star is Bc there isn't an option for 0 stars. I work in the restaurant industry and pulled into one of the spaces outside with the intention of tipping the person who would bring out my food. I placed my order on the app to have it easier for the employees. I pressed the red button and all the woman had to say was drive thru only and hung up. I pressed it again and waited another two minutes for someone to respond and yelled at me saying drive thru only. I told her I had a mobile order and put my spot on the app and off course she said drive thru only again. Like what type of customer service is that. After waiting another 15 minutes in the 3 car long drive thru, I get to the window and the banana pudding shake that I ordered was not made Bc they don't have it. I asked for a refund and they said I have to contact corporate. Long story short corporate was just as rude as the employees in the restaurant and won't give me a refund. Only a credit through the app. Why would I want to go back to a place like this. I work in the industry and planned to hand over my $10 bill to the Team members but then again why tip when they don't deserve it... your loss, covid times are rough, but then again this is sonic, not Chick-fil-A... read more

NEVER EVER AGAIN! I just sat in the drive-thru line for 20 minutes just to be disrespected! 15 of those were AT THE WINDOW after the idiot charged me for the wrong order, then proceeded to hand me the wrong order. They then had to cancel the credit card charge and I STILL waited another 5 minutes until he came back from doing that. Upon returning to the window, he asked for my credit card to charge me for the correct order. I informed him that he would be giving me my order for all of the hassle they caused. I think the worst part is that not one person (of the 3 that "served" me) apologized for ANYTHING. Not once did I hear "we apologize for the mix-up/inconvenience." You morons want $15/hr? LEARN SOME CUSTOMER SERVICE SKILLS. Never go to this location! read more

I don't understand why when you look up sonic in Pennsylvania on Yelp and find this one so underrated. Okay, all Sonics are a little different, but I hope to raise this 2.5 star average up, because this is one of the reasons that we stay around here... On Long Island, New York, there is one Sonic. It doesn't compare to this one, since it is the experience, mostly. We come here every time we stay in Allentown. The Oreo Blast is phenomenal. Their burgers, fries, chicken, and sides are also amazing, all served by cute waitresses on roller skates. You can't get better than that! read more

sonic claims to be open 24 hours, alas i arrived at the restaurant pulled up to the drive-thru, waited 11 1/2 mins, yelled into the speaker and no one answered. this is the second time that this has happened. never coming back. read more

The prices and food are awesome but some of the employees there...not so much. The icecream and milkshakes have never disappointed me though. The only thing that disappointed me is the attitude some of the staff give and they can seem really impatient at times. read more

Unfortunately we were very disappointed visiting this location. Would you believe that they do not even put napkins in the bag that they bring out to the car with your food. Once they bring the food, if you need anything else you have to get out of the car and go back to the store. That defeats the purpose of a drive-in restaurant. The food was judt okay nothing that I would go back for. read more

This was by far the best service I have ever had at Sonic. The manager working the night shift on October 4, 2019 was by far the kindest man I have ever met. Although I was not able to get his name, I want everyone to know how he made my night. They had run out of mozzarella sticks, he came out and asked me if I wanted to switch it to something else. I changed my drink and had asked for a corn dog and he gave them to me for free. On top of that he also gave me my meal for free because of the confusion. I was not able to thank him, but I hope he sees this post and it makes his day! read more

Every time I eat at Sonic (not just this one) I'm disappointed. In the past I ordered grilled cheese for my son, and it wasn't grilled. The burgers are pretty bad. Cherry limeade was way too seltzery. Tonight I split a sundae with my son. The ice cream was over frozen and there was barely any hot fudge on it. Everyone raves about how great this place is, but I have yet to agree. It's just plain old fast food. read more

Absolutely disgusting! Went there and ordered food went to take my mozzarella sticks out the bag and there was a band aid! I was so disgusted I called the manager and explained the situation and the only thing he could say was sorry and I'll let the owner know. I was never contacted by them ever again. I will not return! read more

It's simply a lie that Sonic always makes the food fresh when you order it. Go at midnight and see if your popcorn chicken doesn't taste days old. Drinks are good though usually read more

best things their drinks (limeades (Cherry limeade is one of their best and most famous), flavoring in soda (Coke/DrPepper), etc) ice cream and shakes (plain ice cream, shakes, and blasts are good. their vanilla oreo shake was good, I might like ritas alittle better though. I miss their regular cookie dough blast, I feel that the master blast version isn't quite as good.) onion rings (some of the best onion rings ive had, batter was great and onions weres crispy) tots if you like tater-tots good things price Heinz 57/ranch sauce MozzSticks (their dipping sauce is like a pizza sauce and im not too found of the taste, the mozzsticks are quite good themselves though) tried their corndogs on a 50 cent/cdog day, the cornbread was very very good, but the hotdogs inside were quite cheap. I don't think id order them again (mainly because theres other good foods there) and would rather eat the State Fair beef brand at home read more

How hard can it be to get a single cheeseburger and tots order correct. Burger had no cheese and everything I didn't order. Tots were so hard I'm sure they had been sitting around for quite a while. This place is nothing like the Sonic's I'm accustomed to in other parts of the country. Will say the ice cream was good, though. read more

FILTHY! I needed to use the restroom and it was locked with no one in it. I walked around to find a door, not knowing there was no inside area. The outside was filthy and smelled liked old trash. All the doors and windows were disgusting as well. I guess they figure there is no need to clean if people are staying in their cars. Yuck! I can't imagine what the kitchen looks like! read more

I rate Sonic a 3 all together. Food - 1 star Milkshakes - 10 stars! I personally do not like their food. When i go out i look for food that i cannot make at home, a diffrent taste. Sonic does not provide that, id rather just eat at home. Their slushees can be pretty good, my only complaint is the taste changes. Some people use to much syrup and it burns your mouth, others not enough. 1 out of 4 times is it perfect but we still go for the grape ones! Now the milkshakes on the other hand....TO DIE FOR! The texture is PERFECT & its the best tasting. I drive out of my way just to get a milkshake from here! Eat @ home, but come out for the shakes! read more

Went here twice and waited 30 and 40 minutes for a milkshake. Then the milkshake wasn't even that good

This location has gone down hill, the wait is over 30 mins and after 7pm they are always out of wings, there is always something wrong in the night time, either out of food or grill is down always something, it used to be great but now very disappointing especially when this is the only location nearby. read more

Ehh..I went to this place to experience it never being to a sonic before. It was different, but the bacon cheese burger I got tasted microwaved.. Can't say I was a fan of it. read more

Had one ingredient left off my breakfast burrito. I asked the manager to come out and he fixed it right away! I was pleased with his response! I know it's fast food, but fast food now days cost as much as a sit down restaurant meal, so I still appreciate good service and quality made food at fast food locations! The manager's response was great, and something you still don't find a lot of now days, the restaurant is a very clean lot as well! read more

This is a good retro 50"s idea gone bad! Food is tasteless, difficult to order, slow service, etc. etc. etc SKIP IT!

This has to be the absolute worst fast food joint i have ever been to in my entire life. Every time we come to this place, our order is either cold, old, or messed up. We even went so far as to ask for "fresh food" the last time we went. The guy said "we always have fresh food" BS. Every single time we come here the burgers are cold, the fries are cold and sometimes rock hard, and i mean jeez, they cant seem to get an order right. We order bacon doubles and got no bacon, we order jr double and got a sausage patty and a hamburger patty. We order blasts, and they are barely mixed! This is just completely unacceptable. The whole staff should be fired. They have a list of people they owe food too because they screw up to so much. I'm on it, and im not sure if the free food is worth it! read more

sssssoooooooo nasty!!!! 2 times in a row!!! waste of 20 dollars! The icecream in the sonic blast was way over churnned. It was gritty and disgusting... you could spackle a wall with it. Not to mention they didn't were gloves to peel the banana that went in my blast. the guys also skimped on the add ins. Where were no chocolate chips in mine and my sisters had nothing in It either. They dont wear beard nets and should. read more

Not sure why people like Sonic. I was looking forward to my first visit. Food was sloppy and tasteless. Chili cheese tater tots were the only redeeming item. read more

Been to this sonic twice now and both times I've gotten sick from their food. First time was border line food poisoning which I disregarded as a friend getting me sick(they had similar symptoms). This most recent time has been horrible (food poisoning) and will never be going back here. Not only did I get sickbut waited almost 15 minutes at the drive through. read more