I love when I order jalapeño poppers and all of them are still frozen on the inside. Came here just to grab a snack as I had a long drive ahead. I started my drive and reached over there I take a bite, first one cold on the inside. So I tried another one and it was also cold on the inside. By the third try I just gave up and pulled over to throw it away. Dropping stuff into a deep fryer isn't very hard and the machine even times it for you. Please don't eat here. read more

Sonic Drive-In - Burgers Near Me - Fullerton, California

This place sucks at customer service, and the app they push incessantly is always crashing or duplicating orders. They frequently mess up orders, but the last straw happened today, when they let me sit in the stall 20 min after placing an order, to say the slush machine is down. No offer to make things right with an alternate drink. No refund. Just, be on your way: the app is third party, call them. Best of luck. Sure. I'll park here and go across the street for a proper institution like In n Out until Sonic goes under. Hopefully that happens soon, so a better company can take over their location. Edit after (surprisingly quick) CS damage control response here on Yelp: 6days and 3 phone calls later, still no refund. My only recourse is to place a hold on the charge, which seems ridiculous as it was like $5, and I'd have been perfectly happy with a different drink the day of. So, thanks again for wasting my time, and for keeping those at Visa employed. Well done, Sonic! read more

I've been here several times over the last 8 years and almost every time they get at least one thing wrong. Their speaker must be broken cos I have to yell and repeat myself a zillion times and they still don't get it right and it takes them forever to answer the speaker. Hello? What are you doing? Is there only one person working everything? Food is absolutely horrid but the slushes, shakes and drinks make us keep coming back for more torture just have to figure on yelling and something being wrong sometimes your whole order is wrong so make sure to check everything before you pull away read more

This place is the worst sonic I think I've ever been to. It's a shame too because it's right next to campus and I often crave Sonics delicious drinks. I worked at a sonic in Tennessee for 6 years and have been a regular customer ever since. Once I moved out west my expectations have just never been met. They will often scan out orders and the screen will say it's on the way out but it's another 6-10 minutes before a carhop actually arrives. Meaning they are just trying to keep a dishonest curb time to make it look like they are performing well. It's a shame. I'm from an environment where all drinks should be out in under two minutes and all food and drink orders in under 4 and yet here we are, I have never had an order here take less than 15 minutes and that's being generous. 7/10 times when I order food it also comes out incorrectly. The sonic standard is 100% not met here. read more

Great place to go if you feel like waiting 45 minutes for a single drink...Who's in charge of this place? It's a joke!

Took forever with our order. Wasn't super busy so idk why took so long. And then they gave me this. It looks like someone bit it. Doesn't look like it was torn off. Also, the drive thru person was quite rude. read more

Sonic Drive-In - Looked like someone bit off a bit of my pretzel - Burgers Near Me - Fullerton, California

MMmm if you've never had a strawberry limeaid on a hot summer day you definitely gotta come get one. It's even better during happy hours daily from 2-4PM when all drinks are 50% off. You can literally customize your own drink from their expensive list of drink choices. I think there was about 400,000 different possible combination.. This is the newest Sonic's location in socal and located right off the 57 directly across from Innout. If you've never been to a Sonic's this will bring back those nostalgic memories of drive-in diners where the servers would serve your food on roller skates this is the place to go. The wait can definitely be abit long during rush hours but the wait is definitely worth it. The onion rings along with a classic Sonic burger just hits the spots. The best yet it's great late night munchie food for after clubbing or those late night parties. read more

This is a fast food place, but good tasting food, Tater tats , corn dogs, pretzels, Burgers, Did I tell you about all sweets like shakes, and amazing drinks and ice cream sandwiches, I think you give it a try if you can. Check it out. read more

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I don't know how long it takes to take someone's order from an empty parking lot, we waited ten minutes before someone even acknowledged us. After waiting thirty minutes for three shakes, an apple sauce, and a corn dog. We didn't get any straws or spoons for our shakes, no condiments for the corn dog. There were at least three or four employees working. For "fast food" especially with most of the order being cold items, I am VERY disappointed in the customer service. read more

This location is pretty bad. One time I came it closed at 8:30- no explanation given. The outside tables were filthy and trash was everywhere. It was so dark here too. read more

This review is only for their drinks. This particular location doesn't ever seem as crowded as the others. The great thing is that there's also a drive-thru in addition to the carports. Happy Hour is from 2-5pm and it's 50% their slushies and drinks, which is a great deal! I'm a fan of their strawberry lemonade slushes (also great if you take it home and turn it into an adult beverage). I guess the people in front of us in the drive thru had a large order, so it was taking awhile. I was impressed by the fact that someone came out to get our payment in the drive thru and brought our drinks out to us so that we could pull out of the drive thru. I appreciated not having to wait very long for 2 drinks. read more

I have been waiting for 35-minutes for my order & they won't answer the intercom & I've already paid. So frustrating. Update: I waited 42 minutes for chili cheese tots, bacon cheeseburger & Ched R' Peppers. read more

Everyone is welcome here. Very friendly car hop drive-in. Also drive thru window or outdoor seating. Very affordable American and Mexican food and desserts. Good place to go during a crisis. Eat in your car with your family and avoid the weirdness of other restaurants. I would like to see something done about the beggars that come up to your window. read more

LOVE the popcorn chicken! Also Austin was the one that served us and he was very nice and polite. Great customer service fr. He remembered our straws and also walked back for me and brought me extra ranch. Absolutely amazing. I love making fun memories with friends here and Austin made it even better. read more

avoid this location at all cost. ordered thru mobile app as I thought it would be faster. I arrived here on the pickup time and had to wait an hour for just a popcorn chicken and shake. drive thru has long lines but faster than mobile order. I could have ordered a steak at Denny's and received faster service. read more

Terrible service. I wish I could do zero stars. Waited to order with no sign that they were only doing drive thru on a Friday night. 10 cars in line and just 2 employees. No one ever took our order. Waited 15 minutes and even knocked on door. No one would respond. read more

Waited at the drive-thru for 10 minutes. Called, hung up on. Called again, answered by some rude teen, "We have people in line and in cars we're taking orders for." OK, teen, fine -- but come on the intercom and let us know you'll be right with us. Like 10 other cars backed up. More training needed here, Clinton + management -- hopefully they catch on to your vision. Bummer, maybe I'll be back, but not anytime soon. McDonalds has perfectly good shakes on the opposite corner. read more

Talk about absolutely TERRIBLE service! It took over 10 minutes for someone to take our order, the display screen was broken so we couldn't even verify that our order was correct and then we waited 30 minutes for our food. Mind you, the drive thru moved quickly and there weren't a lot of customers parked and waiting so what was the hold up? We asked an employee what was taking so long with our order and she act dazed and confused. Shortly thereafter she came out with our food. All of our burgers and corn dog were barely warm. All of our tots were cold! If our food wasn't going to be hot and fresh, what was the hold up??? I took our tots to the employee door and told the "manager" that they were cold and our food was barely warm. I should've returned everything but at this point, my kids were starving after waiting so long. The employee brings me out piping hot tots... and why couldn't we get food like this from the beginning without me saying something? I'm still confused as to what took so long if our food wasn't going to be fresh?!? My daughter took one bite of her corn dog and no longer wanted it. Our burgers were dry with hardly any Mayo. Not to mention, our Hi-C's were watered down so much that my kids didn't even drink them. Poor service, wait time AND food!?! Needless to say, we won't be returning to this location. Yuck! read more

What a fricken disaster arrived at this place at 7:45pm waited till 8:15 to order after I ask to order food so then I waited till 8:45 and still no food totally still didn't have my order so I decided after all the waiting I just left and walked across the street to in/Out order my food and got my food 8 min 41 seconds yeah screw you guys!!! Thanks a lot read more

Waited over 30 minutes for 3 drinks and an order of mozzarella sticks. 2 shakes came out Luke warm. When asked if they can be remade to actually be cold.. was told that that's just how they were and they wouldn't do anything about it. Brought home an ocean water drink without tasting it beforehand (big mistake) and it literally tasted like water with a dropping of food coloring. We've gotten Ocean Waters pllllenty of times and never had it taste so nasty. Couldn't even drink it. Mozzarella sticks were hot and fresh, sooo that's good? read more

Really wanted to hold off writing this. What happened to Sonic!? This was a pretty decent nostalgic place - not anymore. Once we pulled in to the stall and hit the button it literally took 25 minutes for someone to answer (even though they can hear everything on the intercom and know exactly how frustrating it is with kids in the car). I should have read the reviews before getting disappointed. Every time I ask if they had an item - the response was "no" and felt rushed through the order. If you can picture what epitome of " I'm annoyed with my job" looks like that's exactly what was felt through the speaker! I understand when there is a ton of clients and it's rush hour but there was literally 2 cars in the whole place. It took another 15 minutes for the order to arrive. Let me tell you stuff was just thrown together in the bag, nothing was labeled, the fries were as cold as my ex's heart. Even the Sonic Blasts: Oreo, chocolate chip cookie dough, strawberry cheesecake blast were all the same; melting and no flavor. Not to mention had to go on mystery mission to find out which one was which! The chicken sandwiches were hard as a rock. The kids were so hangry that they didn't even care how their food was prepared. And the worst part of all - no more car hops!!! Ah man, I would be happy just with decent food. I think the management is lacking in providing a place where employees would feel like they accomplish something by working there, as well as provide growth and opportunities. Maybe then it can be passed down from team members to the costumers and get better overall results! Do better Sonic we don't have you guys on every corner! read more

The name on the receipt was Selena was not a good worker at all and should go back to school. Not only was she physically ugly, her personality made her 100x more ugly. At the window she gave me a dirty ass look and I proceeded to ask for hot sauce and ranch as I normally do. She ignored me and I thought maybe she didn't hear me so I waited until she gave me my card back and was about to ask again but as I was beginning to ask she already knew I was asking for hot sauce and ranch because she did in fact hear me the first time and choose to ignore me. She rudely said they don't have hot sauce and I ask for the salsa. Then I wait for a while and then she hands me my food with not a single word or expression. I understand Selena may be having a bad day because if I had her life working at Sonic looking like that I would be upset too, but I know damn well she can put on an act and at least pretend to be nice. She needs to go back to school because she needs to learn how the real world works and make the customers happy even if she hates us. Hope she gets fired! read more

I was handed my milkshake and the entire outside of the cup was coated in icecream. I asked the employee ( really ) and his response was oh , I can get you some napkins which took about 3 to 4 minutes. I didn't get the condiments that were part of my order even though they were on the receipt. The corn dog was definitely the smallest I have ever seen. Not an enjoyable order for sure. read more

Absolutely horrible service half don't know what they are doing running back n forth clueless, came here got a kids. Meal, pickle fries and pretzels, didn't get the pretzels, waited and waited for our order and then waited another I wanna say 15/20 mins for our drinks after they tried to give us the wrong one. I used to work fast food it's not that hard trust me read more

I went to Sonic Drive-In around 8PM on a Friday night and had an absolutely frustrating time trying to order. It seems that no matter if you are ordering at a stall or order at the drive thru, the sonic employees cannot hear nor understand us. I am a frequent sonic customer and I am very close to just giving up coming here because it is a hassle every time I order. (I know there are online ordering options but this shouldn't even be a problem). NOT TO MENTION, this problem only persists at this sonic and not the one in anaheim. To Sonic Managment: Please consider getting a new speaker system because you're losing customers for no good reason. Take care of your restaurant and act like you care about the place. read more

My experience with Sonic has always been okay; never good or bad, but this one, omfg, like I can't even with this place. First off, the guy that was taking our order at one of the stalls kept messing up our order. Literally all we ordered was a limeade, meal #11 with a large dr. pepper, and chili cheese tots. So he messed up the order on the screens; he switched us with another stall's order, and he NEVER repeated our order CORRECTLY. With that being said, guy comes out 20 minutes later, with the wrong order. He brought two sodas and I told him we only asked for one. With that being said, we ended up being charged for another large soda. Did not even apologized, did not take it back, he basically forced us to purchase the soda that was THEIR FUCKING MISTAKE. Also note, their #11 combo comes with either 3 or 5 piece chicken strips, which are tiny and tasteless, tater tots (probably the best part about everything), texas toast, which was literally regular toasted white bread, and ONE onion ring lmao. ONE. Not two, three, ONE. Why?????? You might as well NOT included it in a meal, smh. It does advertise as ONE onion ring, but this could still be misleading to a lot of people. Overall, probably won't go to this one ever again. Costa Mesa is WAY better. read more

HORRIBLE PLACE TO COME. Its taking more then 45 mins just to get two shakes a 1 sandwich. We're still here waiting for our food... so it might take longer. Ridiculous!! read more

Tonight was the worst service I ever received T this Sonic Drive-in! I order 2 #2 combos, both with no onions, guess what I got 2 cheeseburgers on the bun and mayo (for both orders!) no lettuce, tomato or pickles included. I also order a plain meat patty for the dog, and got a chicken sandwich. 2 orders of tots and 2 ice teas. When I got the bag I didn't look in and ask if my order was completed? Guy says yes so I drove off, get around the corner and the bag tilts over and there is only one order of tots! I go back and get the 2nd order and didn't think to unwrap the food to make sure I had the correct order. I get home and everything was wrong and the ice tea didn't have any damn ice included in the cup! I spent $19.69 on this order and pretty pissed that I didn't get what I paid for, if I wanted a double cheese burger I could of gone to McDonald and got them for $2.00 each. read more

Charging for extra ice? Forget that! I can just go to a mcdonalds. No longer gonna be part of my routine. Update So they want us to buy bags of ice so they charge extra for ice on large and Route 44 s sized drinks? But they also reduce the amount of ice they given those size drinks by like 60%. Because I've been going and every time I order over 44 I've been getting less and less ice. Will still not be going back ever because it's not worth my time read more

Wow very slow and food was just okay. Stopped here during our long trip to visit friends. Place was kinda dirty and i can tell the staff was overwhelmed. They tried their best honestly. Check your order when you get it because they messed up mine twice. Forgot the sauces I asked for as well. read more

We were having late nite munchies and decided to give this place a try. Ordered a cheeseburger combo and a 3 piece chicken tender combo. The food is standard fast food. I was not a big fan of it. They have something called Texas Toast and it is literally white bread that has bee toasted. No butter, no oil, nothing. Just bread. Maybe the bread is from Texas? There Frozen Limeade drink was actually pretty good. It wasn't too sweet or sour. For the full Sonic experience we ate inside the car. But the cool part was the server brought our food really quickly. Quickly as in he had roller skates on! Just saw him gliding to my car in the corner of my eye! Haha...oh they also give you a peppermint candy. Just one. Nice...? read more

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Perfect if you're craving some fried deliciousness. Always like coming for some Chicken Strips, Mozzarella Sticks or Jalapeno Poppers with an Ocean water or an Ice cold Soft drink. read more

This Sonic sucks! But I keep coming back cause it's the closest one to my house! They are so freaking slow!!! Tonight was the worse!!!

I ordered 2 oreo shakes. It just tasted like vanilla with an eye drop of Oreo. Worst oreo shake ever. Should of went to Denny's across the street. Not worth the price. Not worth the wait. Sat in our cars forever. No communication about how they are running behind on orders. Maybe other locations might be better. But the people who worked there seemed nice. Maybe not enough employees so maybe don't have all the drive-in parking available if you are short -staffed or have a sign about the average wait-time. read more

Shitty service. Ordered food and watched 5 cars go thru drive thru and still waiting on my order. How long does it take for burger and chicken. read more

This is not a reflection on those poor overworked understaffed employees...but the wait was crazy ridiculous. The order w as wrong when we did receive it, and our food was warm at best when we finally got it. read more

We had pulled into a stall originally- after hitting the button and waiting 5 mins we were told they were only using the drive thru right now. So we got into the line, at that point there were about 5 cars in front of us. We sat in that drive thru line for so long we forgot we were even in line. Started watching a movie on my phone while waiting to get to order and THEN waiting even longer to get to the window after ordering to get the food. We get to the window to pay and use a debit card. The lady swipes it and hands it back saying it's saying our card wasn't authorized. We asked her to slide it once more she said it said the same thing. We gave her a different debit card and she hands it back saying it says the same thing. We have to scrounge for cash and luckily we have enough to cover the total. We ask if it's just our cards and it's only THEN she tells us that no it happens all the time and they have issue getting any cards to read but that people complain if they put up a cash only sign. Handled horribly in my opinion especially because then were here thinking something was wrong with our card! Waited another 7 mins after paying and being at the window to get the food. The order then had one item incorrect that I had to take back up to get changed and also to ask for the cheese sauce that was supposed to come with the soft pretzel (which was actually good and I'm happy they had them I've been wanting a soft pretzel) but only then do they tell me they do not have any of the cheese that is supposed to come with it. Just wish they would have told me at the time of ordering as a full disclosure there. When i went up to tell them I unfortunately saw how dirty and gross it is inside where they make all of the food. The floor was coated with spilled food, ice cream, and empty cups. The counters didn't look like they had had the time to wipe them down in a while either. The lady working and trying to fix everything was super nice and can tell they were dealing with a lot. But then management needs to put better processes in place to expedite food and to get it cleaned up. The cleanliness was the BIGGEST turn off. I should have taken a picture, but I was trying to get to my food! They need to get someone to do something about that, it can't be healthy. (We still ate it tho, I was starving. Especially after that wait) read more

Waited 20 mins for a number 10 chicken sandwich meal with large tots. Bread was burnt when I got it, chicken was waaaaaayyyyy over cooked and they gave me a medium tots. They blew it! Try the one on Lemon in Anaheim, only 10 mins away. read more

Sonic Drive-In - Burnt a** bread and over cooked chicken - Burgers Near Me - Fullerton, California

Got to Sonic at 10:30. Got off to order food so we can eat it in the patio. Waited 15 mins with no answer. I understand if they were under staff but they didn't even respond to us or tell us they are just taking drive Thru order. Drove across the street for In N Out read more

I got the #5, crispy chicken sandwich on Texas toast. The chicken itself was nice and crispy, but some of the lettuce was brown. I waited for a while for someone to take my order after pressing the red button but then I decided to switch to another spot and order from there. I thought it was working but no one took my order still, so that's when I decided to go through the actual drive-through. Customer service sucks. I had asked for two ranch but did not receive it even though they remembered to put a mint candy in the bag. read more