I feel like fast food should be on a whole other scale separate from restaurants. That being said-my 4 stars does not compare to some of the restaurants I have had. We came to try the smash burgers. It had been a while since I've had a burger from Sonic. I remembered that it used to be my husband's favorite so we gave it a go. I come often for the drinks because they are cheaper than Swig & I enjoy the sugar free flavored teas. The pretzels with movie theater like cheese are always good also but I was so impressed by the smash burgers. The cheese wanted to melt off the sides but held on to make every bite cheesy. The meat was MEAT....and I mean that in the sense of comparison to In and Out. Sorry but there is just not much flavor in their beef. Sonic's smash burger was just that. It was smashed which left it with some crispy bits around the edges. I really enjoyed this burger. Well done Sonic. Our server dropped off our food but didn't offer any condiments. If you order fries, I feel like they should offer. Also I would go more often if they made the drinks half price when you purchase on the app again. Sonic is nostalgia. Food is good. Drinks are good. We will keep coming back. read more

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Haven't been to sonic in forever but we came for the ice! Had no idea they sold bags of ice but it's legit! Their menu has expanded which is great as there is more options to choose from but they will forever be home of the coney island cheese dog. Came for the ice but ended up getting some snacks and drinks as well. Went through the drive thru and had no complaints. Not sure if they still wear roller skates when you order through the stands. read more

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Service was fast. The pretzel was hot. That's about it in terms of positive things about our experience today. The tots were not fresh or hot, just luke warm, which is always a bummer. Our drinks were not great. We ordered easy ice but still tastes watery. Supposed to be a dirty cherry coke zero with extra cherries, but it's not even fizzy, so would maybe try again without making it dirty. My boyfriend ordered a coke zero with sweet cream, cherry, & vanilla, but can't really taste any sweet cream. The drinks are just better at swig, but the prices are better at sonic. read more

Sonic Drive-In - Large & Route 44 - Burgers Near Me - Las Vegas, Nevada

Honestly this place doesn't deserve 2 stars it's fast food lol. That being said the food was tasty and the server guy was nice. They did get the drinks completely wrong, but then they gave us 2 free ones and an ice cream -- so lowkey it was a huge win, and after losing over $2000 at Durango, we needed a win. Anyway, don't put it all on red. read more

Literally one person working, waited 20 minutes and left. Always a long wait but this was ridiculous.

Great service! The kids were happy and I was happy. :) Wil go back! THE VANILLA COKE IS SO GOOD!!! read more

The single worst "food" experience of my life. Don't go here. Ever. You've been warned. We went here to get 2 sonic blasts. We sat at the drive up stall first but no one ever responded. Next we moved to the drive-thru. It took us over 15 minutes to reach the window. The card reader at the window said "Tampered" and was not usable. We sat at that window for 15 more minutes, before a man stuck his head out the window to say they were out of the topping I had ordered and did I want something else. FIFTEEN MINUTES. It was another 10 minutes before we had our TWO MILKSHAKES and were on our way. To make everything worse they didn't even blend the toppings lol. I don't expect much from Sonic but this place is trash, the workers are rude, and the manager must be blind. If I could give zero stars I would. read more

Sonic Drive-In - A sonic blast - Burgers Near Me - Las Vegas, Nevada

Brittney is the absolute best worker who recommended amazing cherry or strawberry limeade because we were asking which one is most popular since it's been a while since my partner and I have gone to sonic. It's my first time in years and she left such a good impression based off of her memory of adding in many ketchups in the bag and greeting us with a smile at the car and taking her time with passing the bags. Brittney seems incredibly hard-working and energetic, and she is a great asset to the team! We loved the chicken club toaster and I think that it's even better with jalapeños and my boyfriend got such a great deal of a chicken bacon ranch wrap for just 1.99! read more

The workers here are very sweet. Young kids trying their best and making a living. However my order was wrong THREE different times. The young girl working brought out a piece of cheese to which her manager said to put on my burger myself. I should've read the reviews at this sonic before stopping by for a simple meal for my daughter. This location has terrible reviews for a reason. Very unprofessional read more

Rude workers. I ordered 2 smashburger combos and when I got to the window they repeated the order but separated everything. I reminded them that I wanted the combo, not the burger, fries, and drink separate. The girl said it was basically the same thing. She did not budge and started to give attitude. What is the point of a combo when buying each item separately is the same thing at Sonic? When we got our receipt we overpaid $4 for each of those meals. Makes absolutely no sense. read more

Sonic Drive-In - Receipt - Burgers Near Me - Las Vegas, Nevada

Durango's Sonic is the worst Sonic in Nevada. They can't make the classic M&M's blast or a Turtle Truffle Nut Blast! I got my cup and it was soft serve with two M&Ms. wTF! Edit: I wish I read the prior reviews cause they haven't improved. read more

Gets worse & worse every time.. asked for a mini blast, got charged for a medium, and received a small/regular. She literally put all the toppings/mix ins at the top. Lights/signs were dingy and most of the establishment was dirty. read more

Impromptu visit to treat myself to a Route 44 diet cherry limeade, a medium cup of ice water and a vanilla soft serve ice cream cone with my 7 year old brindle Scottish Terrier along with me. I had never used the Sonic app, and noticed that drinks were 1/2 price when ordered through the app. I went ahead and downloaded, ordered, and paid through the app. It asked me for my stall number. The app said I could locate the stall number at the bottom corner of the lighted menu board. I could not locate it, so I pushed the red button to call the staff. No one was answering, so I also made a cell phone call to the store. The phone rang for the longest time and finally a female answered. I explained my situation. She took my name placed on the order. To me, the ambiance was low key busy. There were a few vehicles in the drive-thru, and a few vehicles parked in stalls around 10 pm while I continued to wait. After about 30 minutes a carhop finally delivered my order. He apologized right away saying that they "lost my order." So, for the "half price" medium ice water for my dog, cost me $.80! I always tip, and did so with this order. It's hard for me to wrap my head around how the staff lost my order, and how it took well over 30 minutes for me to receive two drinks in an ice cream cone. I hope that this was an isolated incident. read more

Easily parked and ordered a lime slush with ice cream . Delicious, cool, satisfying. Efficient service, a definite return spot!

Didn't even get served we're going to a place with better customer service the girl that we told our order to didn't even sound like she liked her job and we put in our order and we never got to pay because the card reader wasn't working we're going to somewhere better we we're finally picked up by a worker and he did not know how to work the menu yay we are now waiting for our food we've been finally given our food the food is 8/10 and one of our things was placed as a combo this all took 30 min come here if you want sonic but you have way too much time read more

I'd still say the same the lady At the window name was Delana had to of been high or something because she was completely out of it. I got to the window and she read me another persons order I said no the read me another one I said no not mines and I had to tell her what I got. I paid she gave me my 1 drink and food and I said I also had another drink too and she forgot. Also the popcorn chicken is completely different now and does not even taste the same not crispy or anything anymore. read more

In all my years in customer service, hospitality and being a manager at one point training employees have I ever encountered ordering food at a drive through with the lady saying, "what else?" Then doesn't say anything about driving forward or saying thank you. I get it, it's late, probably ain't your career choice but learn some proper customer service cues and scripts. It ain't that hard especially if you want to get out of that job and rank up. Got to get that customer service down. read more

Pulled in the drive thru. There were 2 cars ahead of me. It took the 1st car over 10 mins to order. Either on their end or Sonics. The next car was fast to order and when I came up to the speaker it took them over 5 minutes to acknowledge me and to take my order. Can't go wrong with 2 corn dogs and a large Cherry limeade. Cherry Limeade was made perfectly and just the right amount of fresh lime. Been craving a corn dog for a while so it was real good and the mustard made it even better. I have been to this location and many others throughout Vegas and I have to say the service and food could be better. read more

Idk who made my damn food just now, but you get a standing ovation hot, fresh, and assembled perfectly, I feel bad for not tipping more! I got you next time read more

Seriously the worst sonic I've gone to. Simple order 1 large AND 1 route 44 strawberry limeade and I'm sitting there in the drive thru repeating myself 4 times. Definitely needs to be shut down with these many bad reviews and how it never changes to be the worst sonic in Vegas read more

Mood: 1/2 price drinks with snack Order: iced coffee, fountain drink, tots, mozzarella sticks Time: quick service to car Order: in app Price: affordable Drinks were cool and refreshing and tots were hot and crisp, mozzarella sticks were hot, crispy and gooey good. Fully satisfied with all! read more

I come to this location all the time for my usual order and this drive thru is only ran by CHILDREN!!! I only come back because I loveee sonic and the cherry limeade but they can't take cash half the time and they don't split payments and they don't take tap and they are disgustingly rude read more

ID PUT NO STARS IF I CAN ! Whoever works the late night shift on July 3rd should be fired ... waited in the stall for 30 mins but can see her staring at us through the window with a headset on but can't say anything ? Then pulled around to the drive thru to see if they're still open but had us still waiting not saying a single word to us ? Why have a headset on and you're hiding at least have the decency to tell us you don't want to work or make food but you did sign up for 24hr fast food job ? read more

A late night snack craving led us to give Sonic a try. They have a variety of food choices. They also have a variety of service options including a traditional drive in and an option to park and have your order brought to you like the more old fashioned drive ins. You park in a space and review the menu board. When you're ready to order you push a button to connect to an employee. Wow, this employee was not friendly. "Do you know what you want?"was the initial greeting followed by "What else?" after each item we ordered. No thank you. No nothing. You pay at the ordering screen by inserting your credit card. The order arrived a few minutes later was delivered by a slightly more friendly employee. I had a basic soft serve sundae which was decent but nothing too special. I don't think we will be back after the unfriendly service. read more

We literally only come to this sonic because it's close to our house but this place sucks. The employees are so rude and never make our drinks correctly. Waited 20 minutes for our stuff and they couldn't even fill our drinks full. Food wasn't correct and also forgot one of our drinks. Wouldn't have left a review but I called twice and the lady on the phone definitely needs to work on her customer service skills... also pics of what the drink should look like vs what I got lmao read more

Sonic Drive-In - Burgers Near Me - Las Vegas, Nevada

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We waited so long and didn't get everything with my order. The chicken southwest wrap was thin and cold. I'm on lunch so I can't go back to get the rest of my food. read more

consistently slow service at this location. ordered two medium blasts in the drive thru. only one person in front of us and we were in line for at least 15 minutes. we sat at the window for well over 5 minutes, probably closer to 10. when we finally got our order, one item was wrong. instead of a turtle truffle blast it looks like they just gave us a cup of chocolate ice cream. even had the receipt attached to the wrong item. best part is there were at least 3 employees inside and they couldn't even handle this simple order. read more

Sonic Drive-In - Burgers Near Me - Las Vegas, Nevada

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We always go to Sonic for their slushies and limeade. If you order on their app, you get a good discount. My kids love it, I do too. read more

Sonic Drive-In - Waiting for my order - Burgers Near Me - Las Vegas, Nevada

Sonic obviously completes its Sonic McFlurry training at McDonald's....all the mix on top and a full cup of vanilla ice cream on the bottom. They're also out of french fries. read more

Sonic Drive-In - Bad mixing job - Burgers Near Me - Las Vegas, Nevada

Please do not come here unless your door dashing, I ordered a doctor pepper with a bunch of flavors and creams from the mobile app and all they did was give me a plain doctor pepper. They did not know I even ordered and just asked me straight up like it isn't on your computer. Lets get it together please. read more

I've been to this place around 6 times, and unfortunately, my order has been wrong every single time. It's a bummer to pay extra for a cherry in your drink and not get one, or to order chocolate ice cream and end up with vanilla, or have your side of onion rings completely forgotten and then told they are out when you inquire about it; so why did you let me pay for them in the first place. It's become a recurring disappointment that has made me decide not to go back to Sonic. Although their food doesn't impress me, I can't resist their delightful drinks and ice cream. And their ice is amazing. The cherry limeade is a stroke of genius, and their ice cream is truly top-notch. The customer service is just average, nothing to write home about. Ambiance makes me want to order to go only. It could be better, but it's a fast food place so....eek. read more

No other cars in the stalls. I waited for 15-20 minutes to get my order ahead, it still wasn't ready when I called for a refund. They are way too slow! read more

"Welcome to Sonic, may I take your order?" was not how we were greeted..rather a disinterested "can I take your order?" How do you get a CUSTOMER SERVICE ORIENTED JOB and not know how to greet people? Find another job, please, where you don't have to talk to people. No reading back of the order. We asked for different sized drinks (small and large) and (small and large) fries and got the same sizes. We were just ready to leave so we took what we got and left. I give up. I'll find somewhere else for milkshakes since there's a Shake Shack opening nearby. read more

Sonic Drive-In - Ending up with not enough bread and still a lot of egg and sausage. Poor sandwich making. - Burgers Near Me - Las Vegas, Nevada

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i signed up for rewards and used it once or twice but now it womt work. The people who work here are NzoT helpful, and all the discounts only come on the app so i have decided to NEVER come here again. Food is greasy and the place is a train wreck anyway so i am sure that i am better offFix your stupid app bugs and you giys may get more customers biut i am out for good because i am tired of this. already deleted my app and unsubscribed from emails . chic fil a is close so i will eat there! read more

Sonic Drive-In - Burgers Near Me - Las Vegas, Nevada

My experience was horrible,my mother is pregnant and all she craves is ice it's 25 minute drive from my house and the minute after we order our experience got worse and worse every minute first they took forever to split the bill then when we got our food my Reese peanut butter cup had no Reese in it,then they changed my mother 2x as much, then we ordered fries they where cold and not fresh would never in my life come back unless I'm really having a struggle meal moment. read more

I ordered two sandwiches at Sonic, and one had to be remade three times because they kept making it wrong. After the second time, I still had to wait another 10 minutes just to get it again. Only one staff member was nice about the situation -- the rest had an attitude through the roof. What should have been a quick stop turned into a frustrating, drawn-out experience read more

There was no cars in any stalls besides myself and another truck and I still waited 15 min after pushing the button for someone to take my order read more

Waited almost ten minutes in a stall after pushing the button, and no one so much as spoke to us.

I dislike the staff at this place. Everyone I have ever encountered there is terrible. No one is nice. No one pays attention. No one is speedy. I am CONSTANTLY having something wrong with my order. I don't know why I keep coming back. They seriously need to do something about this as it is a constant issue. read more

Long line, food was cold. By the time I got my food my sonic blast was melted. They forgot my mozzarella sticks. Just a "my bad". No napkins. The man was too busy looking at my chest instead of reading my order. read more