I called multiple local appliance repair companies and Kelly's was the most accommodating. The…read moreperson that answered the phone to schedule was very pleasant and efficient. Shane who came out was on time and resolved our problem quickly. I will definitely use them again! I love supporting a small local company! Good job Kelly's!

Communication was poor among their staff. Technician was clueless, ordered and replaced the ice…read moremaker on a yr old fridge (which honestly was not needed) and office confirmed all under warranty. Fast forward after 24...48 + hrs with no ice working and a bill for payment for service not rendered and then informing "it's not under warranty". I had clearly emailed and texted the directions to 2 people in their office. I got text confirmation that I am covered and office confirmed they have gotten my email and we are good. Ice maker didn't even needed replacement and it's not even working still. When something is under warranty you get the part for free from the manufacture they got it from somewhere else instead ‍‍ Obviously warranty got denied. Called another repair technician who came looked at it and said the water filter or fill tube was clogged.....that is it. Not really Diamond Certified BUT I call them Un Certified.

Wonderful and prompt service. I ended up replacing my wall heater thermostat. My old one would not…read moreclick on. My new one is digital. So happy. I have used Ross HVAC to replace heating elements in my Wolf oven. Very friendly and knowledgeable staff. I recommend this company. Lou Ann S.

Great service! They came out the same day and fixed our dryer. I wasn't sure who to call, but I…read moresaw the reviews on Yelp and I was very happy with their friendly service.

I recently bought a washer and dryer from Airport Appliance in San Rafael. My sales rep was…read moreGarrison Linforth, and he was excellent. At the store, we discussed what I needed from the machines, and he was knowledgeable, patient and very helpful. I stupidly forgot to measure the exact space I had before I got to the store, but he assured me there would be no problem if I needed to make changes. Well, I did - I didn't have an extra 7/8" that I needed, so my entire order needed to be replaced/substituted, and he took care of everything. His communication has been excellent, and the installers who came to the house were efficient, pleasant, helpful and did a great job. I go to Airport Appliance as my first stop any time I need a new appliance. Thank you, Garrison!

We bought a high end Coffee MIELE Maker through Hayward location in 2022. We bought their extended…read morewarranty. BUYER BEWARE. We have been waiting over a month to get approval for the dollar amount to get it repaired. Their process, you pay, then get reimbursed. We have not even gotten to that point yet. BUY THE MANUFACTURER WARRANTY IF YOU ARE GOING THAT WAY. Today's appliances are built to last maybe 10 years if you are lucky. I already have a customer service ticket number with airport/ Homewise appliance. Still no traction. They do not take ownership of what they are selling. SHOP SOMEWHERE ELSE

Matt's wholesale is the best place in Sonoma County to buy appliances from, I have been buying…read moreappliances from him for me and my customers for years and have gotten amazing deals often 50% off or more of retail and he typically has what​ I need in stock! The value is unbeatable the selection is huge and his service and knowledge is outstanding.

I've been shopping with Matt at Matt's Wholesale in Rohnert Park for over 10 years, and there's a…read morereason I keep going back. He has by far the best pricing around, an amazing selection of appliances, and he's always incredibly easy to deal with. Whether you need a fridge, washer, dryer, or anything in between, Matt will take good care of you. I highly recommend anyone needing appliances of any kind to go see Matt, you won't be disappointed.

------------------------------ Rating: 5/5 Stars…read more"I cannot thank Center Appliance in Tracy enough for their incredible service. My sister and I are senior citizens caring for a disabled man, and because we do laundry all day, every day, getting a replacement washer was an absolute emergency. We called Center and they helped us find a front-loading machine that perfectly meets our needs. From the initial call to the delivery, the experience was seamless. The delivery team was professional, efficient, and even cleaned up the area before they left. Thank you so much, Center Appliance, for taking such good care of us. Pete our Salesman knew exactly what we needed, and the delivery team Cameron and Kevin. So polite and patient with us. I would define thIs as "WHITE GLOVE SERVICES .

Purchased a GE refrigerator from this business on 9/19/22 for $3400…read more On 10/14 our ice maker went out. We called and scheduled repair. On 10/20/22 we returned home after being gone for several days to find our freezer out and every spoiled. Went to this store and spoke to Manager, explained our issues and of course there was great frustration in my voice but no yelling, no cursing just upset with a horrible product. I asked if we could get a replacement refrigerator, "No, we're a small business we could never accommodate that request." Then asked if they would pay to replace all the product I lost in the freezer. "No, we don't do that." Not one word of concern for what just happened, not one word of sympathy, not one suggestion on how we could remedy our issue. He said he'd give us a service number to call but "you have to be nice to them when you call." What, are you kidding me? Have you not heard a word I've said? As we were leaving, he said to my husband as I'm standing nearby, "tell you wife I hope she has a better day." We intentionally, purchased in Tracy as I firmly believe in keeping our money with our merchants but never again and certainly not with this merchant. Horrible customer service and dripping with misogyny.

I've bought a number of appliances from Leo at A-A, and he's been great to work with. Their prices…read moreare competitive, he's sometimes able to source and deliver items under tight time constraints, and they're local and small rather than some big-box behemoth with terrible practices.

Very honest salesperson! We went in there looking to support local small business with a list of…read moreappliances that need replacing. Get this -- they actually recommended I buy one of the appliance I am trying to procure at AA Kitchen from Costco instead!!! The sales person was looking online to give us the best price on each appliance on my list. However, they cannot match the holiday discount Costco was providing on this one specific appliance on my shopping list! If this is not integrity, I don't know how you define your world. I know other people wrote of them being not very responsiveness. I had a few days playing phone tag with them, too. But, we are near holiday season. We just drove up with our list, sat down, and worked with them in the shop. TL/DR: if you are looking to support a honest, hard working local small business, take your appliance shopping list to AA Kitchen first!

My husband and I have been shopping here for years. It is a decent size store and the layout makes…read moreit easy to find what you need. We have purchased wood, pavers, a shower door, and plants just to name a few. There is also a nice garden center with quality plants. We recently purchased a rose tree and plan to buy more fruit trees soon. The staff has always been nice and helpful. The store is inside a shopping center with sufficient parking.

I have been happy doing business here; you can find most anything you'd want. But today I went to…read morea return a Dorcy rechargeable flashlight that I couldn't recharge after less than 2 months of use; it was the second defective one I'd had, but I hadn't thought to return the first. The clerk at the Exchange counter was quite rude and blamed me for not plugging it in properly. He did eventually give me a refund, but it made me think twice about buying anything that I might have to return.

Thank you Ryan you're awesome! Great customer service and prices. Ryan is professional, patient,…read morepolite and knowledgeable. Ryan gave me a great price on a Kitchen Aid matching refrigerator and stove. I will not buy or have service done anywhere else. I highly recommend this family owned business. Sincerely, Mara

I ordered a used, reconditioned dryer from Lakeside Appliance, and it was delivered in a timely way…read moreand carefully installed.

cannot recommend them enough! they found just the right units for me--front loading, high…read moreefficiency almost new and both units on risers, installed them and guaranteed them. 4 years later they are running great on a busy farm. No need at all to buy new!

Second time working with this business. They have been friendly, competent, affordable and timely…read more They're my go-to.

St. Helena appliance is a go to! John has seen it all and can fix it! We would like to keep our 20…read moreyear old dryer and he brought it back to working condition. I have never seen the inside of a dryer and learned quite a bit! Thank you!

This place is a joke. It took them two months to address a repair issue. The worst part is they…read moretried to blame their incompetence on us. Once the issue was "fixed" it still was not fixed. I'm cutting my losses and living with the problem until a different repairman can be found or the appliance needs to be replaced. I would pay a few hundred dollars more on an appliance to support a local business, but not when they perform like St Helena appliance. I will be buying my replacement appliances at Home Depot.