Great music shop! They have an impressive variety of good gear in a relatively small footprint. The…read morestaff was super helpful and friendly. They let me peruse and noodle about, and in the end I found a guitar that I loved. They took good care to show me the features on this particular Martin, the electronics, the neck adjustments, etc... I felt genuinely appreciated shopping there. Will be back again!

Great customer service. I needed a longer strap for my…read morebass. I was shown to a huge selection of straps with various styles and sizes. Fair prices

I was recently given a guitar to start learning on, the most obvious issue being that it's missing…read moresome strings. I figured I would take it to a local business to have it it re-strung and looked over. I waited all week to go at a time outside of my work hours because their hours are very limited. I walked in holding the guitar and the first thing that was said to me when I walked in was "we're not doing anymore repairs today". The gentleman then asked me what was wrong with it and I explained that I didn't know what and wanted it looked at. He offered to write up a value on it to let me know how much it could be worth, and I explained to him that my intention was to play this guitar and that would really only be helpful to know to compare to the cost of repair. He did show me a few guitars they had in house at what seemed like a decent price. But instructed me to come back when the repairman was in, which could be anytime because even though he had hours, he is a gig worker and sometimes has to leave. It largely felt like he was more interested in selling me something versus addressing the concerns I currently had. Can't blame him in this economy, I suppose. He was kind and it is a cool shop, just didn't seem like it was what I needed based on my situation. This place has a very small town, small store feel - if you're looking for a wide variety of instruments and/or consistent hours, this might not be the right choice for you either.

Great place to find out what is happening musically in town and buy tickets to shows.read more

Great experience! Travis was able to help us with all our questions, it was a pleasure to have my…read moredaughter learn music at this location with Susan. The staff is always very helpful! Highly recommend this place!

This place is in desperate need of somebody who knows how to multitask. Customer service is…read morelacking. Prices are way too expensive.

Harvey is a very good guy and his shop is very nice and he's very reliable and his prices are great…read moreand he'll work with you. He's very flexible. I highly recommend this shop.

They helped me trade in a guitar to get a guitar. This was a new concept for me. But, it helped me…read moreget a great acoustic guitar. Thank you.

I recently had a great experience at Guitar Center in Marana, AZ. I ordered a used guitar from…read moreanother store. When it arrived, it wasn't as expected. Johnny, who I believe is the manager (not sure), suggested I make use of their return policy. I could take it home and make sure of my decision. When I decided to return it, he spent a lot of time with me choosing another guitar, walking me through each step. I then had their guitar tech (Gunner) set it up for me. He did a great job. I'm am more than pleased with Guitar Center and will certainly return their for future purchases. I am a semi-retired professional with 36 years of performance history.

Staff is pretty solid here, especially the luthier. Very personable and spent some time offering…read moreup info and help which was appreciated since I am new to playing the particular instrument I brought in. In general if the staff isn't busy you'll usually have someone greet you and offer help. It's nice to have a physical store that you can go to try out equipment, get repairs, ask questions and purchase products.

This was an amazing experience. I went in to get a trumpet repaired and they bent over backwards to…read morerestore it and at an affordable price, I'll definitely be going back.

Our visit to this long standing store was super short and simple…read more We were walking around downtown and stopping at shops as we passed them, curious to learn what the insides looked like and what the place truly offered. This is a classic old school music store IMO. Simple, small and stuffed from ceiling to ground, wall to wall with equipment of all sorts. Music instruments, supportive items, new things to discovered, unique and special, and more. Very kind people, quiet space. *I didn't check if bathrooms were available

I thought it was the 70's again; an organ store in a mall? Musician dreams realized...until I…read moreremembered I forgot how to play. Still, worth looking into.

So helpful, they opened up even though we did not make an appt. Gave advice and offered more help…read morewith accessories!! So Tucson!!

Somewhat a small store on the eastside, but they have a pretty good inventory. One bonus is that…read morethey stay open late--until 8:00. All the other music stores in town close at 6:00, so if you need something, this will be a life saver. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

Went here to get my son a instrument for band class and this store was amazing! A+ customer service…read moreand a very professional staff! The guys here were very very helpful and very knowledgeable. I will only come here if I ever need anything when it comes to musical instruments.