I had an excellent experience at Sorry Not Sorry thanks to Ken and Carissa! She was incredibly friendly, helpful, and made great recommendations. While I was ordering my scoops, she suggested getting a pint of my favorite flavor to take home for later, which was such a great idea. It's clear the whole team cares about creating a positive experience for every customer. I'll definitely be back! read more

This has quickly become my favorite Sorry, Not Sorry location, partly because it's the closest one to me, but also because I genuinely love the space. The outdoor seating area is what keeps drawing me back. Between the vine-covered walls, open ceiling design, and airy atmosphere, it feels like a place where you can actually slow down and enjoy your dessert instead of immediately heading out. The patio has a relaxed neighborhood feel that's especially nice in the evenings. I've been making my way through some of their summer flavors recently and can definitely see why people enjoy them. That said, I sincerely miss the seasonal Earl Grey Citrus and Guava Cheese Crisp flavors from spring. Both stood out to me and are still some of my favorite flavors they've released. I'm hoping they eventually make a comeback. My usual order is a split scoop cup with Ube Honeycomb and Honey Lavender. The combination has become my comfort order at this point. The honeycomb adds a satisfying texture to the creamy ube, while the lavender brings a subtle floral note that doesn't overpower the ice cream. One thing I appreciate is that they're open later than most coffee shops and dessert spots in the area, making it an easy choice when a sweet craving hits at night. During their opening week, I remember stopping by one evening and finding they had closed around 8:30 PM, but that seemed to be part of the growing pains of a new location. Between the inviting patio, creative rotating flavors, and my reliable Ube Honeycomb and Honey Lavender combo, this location has easily become one of my favorite places in the neighborhood for an after-dinner treat. read more

Sorry Not Sorry Creamery - Eastern - Ice Cream & Frozen Yogurt Near Me - Las Vegas, Nevada

I really wanted to like this place because the staff was genuinely fantastic. Everyone we interacted with was friendly, welcoming, patient, and happy to let us sample flavors. Customer service was easily the best part of the experience. Unfortunately, the ice cream itself was a huge disappointment. We came with a group of five people, and every one of us ordered a different flavor, so we got a good variety. Surprisingly, none of us enjoyed what we ordered. After just a few bites, every single person in our group ended up throwing their ice cream away. The flavors tasted artificial, lacked richness, and just didn't have that creamy, satisfying texture you'd expect from a good ice cream shop. I hate leaving negative reviews because the employees truly did everything right, but great service can only go so far when the product doesn't deliver. Hopefully the recipes improve because the people working here deserve better. Pros: * Extremely friendly and welcoming staff. * Clean shop with a nice atmosphere. * Plenty of flavor options. Cons: * Ice cream lacked flavor and creaminess. * Artificial aftertaste on multiple flavors. * Five different flavors ordered, and all five ended up in the trash after only a few bites. read more

SORRY NOT SORRY CREAMERY is now open in Silverado Ranch!! Yay!! I normally drive out to Inspirada, but this location is much closer to our home. The shop itself is not as big, but I do like the fact that there's a large outdoor patio to enjoy our frozen treats! I'm always excited to see what they announce for seasonal flavors. I recently tried the Blueberry Basil and loved it!! It's more like a sorbet and not too sweet. It was a perfect treat in 100+ deg weather! I like how they let us sample a variety of flavors, as well as the option of doing a flight or a kid size scoop as an adult! Service was friendly and efficient! They are always so welcoming!! read more

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Now open off Eastern and serene !!!!! Small space and busy on a Friday night but the staff was pleasant and let us try some samples. We ended up getting the flight 4 different scoops with 5 pieces of waffle cone $15 . Cookie butter was my favorite. There is no seating inside but a few tables outside the only thing is they were all really dirty . read more

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Date of visit: June 10, 2026 A recommendation from a colleague at work had me stopping here while hosting my Mom and we were pleased with the friendly service, inventive flavors, and delicious ice cream. My Pineapple Upside Down Cake was delicious; an amazing combination of pineapple, cherry, cake bits, and ribbons of caramel, all inside one of their freshly-made waffle cones. Mom went with the S'mores and loved it. While the color was unusual, its smoky flavor, chocolate chunks, and bits of marshmallow was fantastic. Know that there's nowhere to hang out inside and the place gets busy so you'll want to order and keep things moving for the folks trying to get in from the heat! While there are some tables outside, they don't look like they've been cleaned since Obama was president, so don't get too comfortable there. read more

Sorry Not Sorry Creamery - Eastern - Pineapple Upside Down Cake and S'mores! - Ice Cream & Frozen Yogurt Near Me - Las Vegas, Nevada

Sorry not sorry creamery never disappoints, i have to say this is one of the nicest locations ive checked out for this creamery! but overall, i would always say this is definitely my favorite ice cream spot from the diversity of the flavors/seasonal flavors to the creaminess of the ice cream. Staff is always welcoming and very sweet, you can try samples of as many flavors as you wish read more

Sorry Not Sorry Creamery - Eastern - kids scoop of ice cream - Ice Cream & Frozen Yogurt Near Me - Las Vegas, Nevada

We had been waiting for this place to open for months, so our expectations were pretty high. Thankfully, it did not disappoint. The ice cream was incredibly rich, creamy, and packed with flavor. I ordered a single scoop of the Blueberry Cheesecake in a cone, and it was exactly what I was hoping for. The blueberry flavor came through perfectly without being overpowering, and the cheesecake notes gave it a smooth, indulgent finish. It struck a great balance between sweet and refreshing. One thing I really appreciated was that they encourage samples before you order. It's a nice touch that lets you find the perfect flavor without any guesswork. The cone itself tasted fresh and almost homemade, which made the experience even better. It's one of those details that can easily be overlooked, but it definitely elevated the ice cream. The staff was also friendly, welcoming, and happy to answer questions about the different flavors. Combined with the quality of the ice cream, it made for an all-around great experience. We'll definitely be back to work our way through more of the menu. If this first visit is any indication, this place is going to become a regular stop for us. read more

Sorry Not Sorry Creamery - Eastern - Ice Cream Cone - Ice Cream & Frozen Yogurt Near Me - Las Vegas, Nevada

I love love LOVE this ice cream!!!! It's our favorite the closest one use to be the inspirada location. We were so excited to come to this location! As usual the staff is just absolutely amazing!!! So nice always willing to help they do have merchandise as well and I love it! Expect to wait on a line. It does move pretty fast! All the ice cream ive tried have been absolutely amazing. Never disappointed They do have less merchandise but they still have some good stuff read more

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Came for the grand opening. It was a bit disorganized in the line w the cut off for 100 but we met a cool lady who advocated for us and we got our ice creams free, what we didn't get was raffle tickets. Azaria was an absolute doll in line. After the same lady asked she brought us waters, donuts and gave extra napkins before leaving. Props to the SM team. I saw a hilarious post by them, started following and saw the grand opening 45 mins before it started. So all things considered it worked out. Went w the seasonal flavor of black sesame cookies and cream, got cute pins and had a hot but fun experience. I was craving milk and cereal before coming. I still didn't get it but duh, I'll be back. Stars are for the grand opening experience but I love what they do as indicated by my review of another location visited. read more

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The creamiest most delicious ice cream! Love this local Vegas ice cream as they have the best flavors. The cones are freshly made on the spot. There's 3 vegan flavors. The seasonal flavors are absolutely a joy to try as a flight which is 4 flavors with a waffle cone chip. You can also buy pints which I highly recommend. They have loyalty points too with your phone number. I've hired them twice for catering! Thank you Dallas and team! Flavors: - Matchaberry brownie (seasonal) - Black sesame oreo (seasonal) - Honey Lavender - my all time fave - OG Buttercake read more

Sorry Not Sorry Creamery - Eastern - Matchaberry brownie and black sesame oreo (seasonal spring '26) double scoop - Ice Cream & Frozen Yogurt Near Me - Las Vegas, Nevada

This is a new location of the ice cream shop, great for locals of Henderson without having to travel far! This shop is a one-of-a-kind type, where the staff are really nice and interactive with the customers. They allow you to have samples of any number of flavors so that you may find one you like whether it's one of the seasonal flavors or one of their classics. And their samples are pretty big and generous too! So don't be shy with asking! Keep in mind that because they are really hospitable with this experience, at busy times lines may have longer waits. I went last night after dinner around 8:00 p.m., and the line was fairly long but it was still moving pretty quickly. The shop offers different combinations of orders, whether you want a single scoop, a double scoop, and served as a cone (extra charge) vs cup. They also offer kids size scoops, tasting flight (4 flavors) and pints if you want to take it home for multiple servings. I was able to sample each of their current seasonal flavors, and really loved the black sesame cookies and cream the most. Staff also noted it was considered the most popular. I ended up getting the Vietnamese coffee also, although I had a little bit mixed feelings with it - when I sampled it tasted good, but for some reason when I actually ate it I think I stopped liking the taste over time but not sure what exactly it was that made me stop liking it. The matchaberry brownie was a little bit too sweet so I wasn't able to enjoy the matcha itself as much. And the Thai tea butter crunch was just too heavy with the Thai tea in my opinion. Overall, I love the experience every time I go to sorry not sorry, and would recommend this for people of all ages. Once you have a taste of this experience, getting ice cream just won't be the same again! read more

Sorry Not Sorry Creamery - Eastern - Double scoop, seasonal flavors: black sesame cookies and cream on top, Vietnamese coffee on the bottom - Ice Cream & Frozen Yogurt Near Me - Las Vegas, Nevada

My favorite ice cream shop ever!! I was thrilled to see that we were getting a Sorry not sorry in my area, I usually have to drive to Inspirada when craving their ice cream, the wait is finally over for me. I tried out the new location last night. I arrived at almost 10 PM after work and there was still a sizable line, but I was there and I've been eagerly awaiting this location, so waited about 30 minutes. I ordered a flight to try some different flavors, but my favorite is their Campfire s'mores, so I had to order a pint of that to take home. read more

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Sorry Not Sorry Creamery has opened a new location on S Eastern Ave./ Serene This is definitely a One-of-a-kind ice cream place. Their menu features a mouth watering flavors/ including vegan options too. Their ice cream is made from the highest quality ingredients and it is handcrafted in small batches and the milk comes from the 100-year old family owned farm where cows are grass fed and happy. That's the key ingredient for the best ice cream and it brings joy and happiness. Their ice cream is velvet smooth with the buttery mouthfeel and it is yummy yummy The place is nicely decorated, very slick with cute pink colors. It is small inside, no chairs or tables. But there is outside seating area. The staff is very welcoming and fast too. They also offer sampling spoons as many as you like. The prices are so reasonable for the quality of the product and the scoops are not small at all. Overall: this is hands down THE BEST ICE CREAM in Henderson. We highly recommend it and it is definitely a MUST VISIT! After you try them out, you will not go anywhere else! read more

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I am so glad that this Sorry Not Sorry location is finally open. Living nearby I had been anticipating when they would start, and my experience there has proved the reason why. It is a smaller location that can get crowded, but there are a few options for seating outside if there is enough shade. When I had gone, it wasn't busy so it was nice being greeted and being given time to try samples. There were many options to choose from along with seasonal falvors. This day I had gotten a combo of S'mores and Cookie Butter in a pint. The combo was not too sugary sweet, but very gourmand. My second visit was another combo of Thai Butter Crunch and Black Sesame Cookies & Cream. Thai Butter Crunch was good, just not my favorite, but the Black Sesame is a flavor that I would get again. And thank you to Dallas for being so helpful with the samples and recommendations! read more

Sorry Not Sorry Creamery - Eastern - Ice Cream & Frozen Yogurt Near Me - Las Vegas, Nevada

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I had been waiting for this place to open for several months now. And was getting a little bit antsy, as the opening soon. Sign almost was taunting me. I saw on social media that opening day was upon us, but decided to wait till later in the afternoon as I knew it was going to be absolutely insane to go there. There. Considering opening day they were giving away to 10 people free ice cream for a year, and other really great prizes. We got there about 6:00 and there was definitely a line, but it was not unbearable. So we took our place and made our way to the front door. The place was definitely well organized and the staff did a great job of getting people through in a timely fashion. Especially when you consider most people. We're trying tasters of all the different flavors, it's still went through pretty quickly. We ordered a taster of ice creams, I tried two of the seasonal ones, the black sesame cookies and cream, and the Thai tea crunch. We also had the blueberry crumble, and the chocolate chunk. Since they were doing a buy one get one on scoops, we opted for lavender ice cream and a ube ice cream. I got to tell you, I do love me some ice cream, but this is next level. They're pretty amazing and I would get one of each. I am definitely looking forward to going back, although I'm going to have to up my exercise regime for the extra calories I'm about to consume! Bottom line? This is going to definitely be your new addiction. All the flavors we tasted were absolutely amazing, and the fact that is next to a poke bowl place, pizza parlor and Greek food place means that you could just stay there all day and eat and have dessert. read more

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My family and I decided to try them after hearing lots of great things. It didn't disappoint, ice cream was great, tasted fresh and high quality. They even had dairy free/ vegan options which was a huge plus. They make their own waffle cones too so it smells amazing when you walk in. Staff was extremely friendly and professional, also exceptionally clean in how they handle your ice cream. Overall great experience, delicious ice cream, we'll be back! read more

Came in on a Thursday afternoon, no line. Very kind employees! They offered as many tasting samples as we liked. We ordered two pints- cookie butter and Vietnamese coffee. They had cookie butter pre made which we didn't mind, however they had to make the Vietnamese coffee pint and it didn't take long at all. We were very pleased at the taste & quality. Super cute interior, I like that there's tables outside to enjoy ice cream when the weather is nice. Happy to have a location closer to us! read more

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There are so many unique ice cream flavors here. I usually don't order the waffle cone but I saw that they made it from scratch in front of us so I couldn't resist. They give out generous portions of ice cream here read more

Sorry Not Sorry Creamery - Eastern - Ube caramel - Ice Cream & Frozen Yogurt Near Me - Las Vegas, Nevada

A few people ahead the menu is simple. The flavor I chose was delicious! One single scoop was just enough for me. Staff offered samples and were super kind. Its small inside but the line moved quickly. There is no seating inside but outside there are quite a few tables to sit. Its very bright and haply inside with a cheerful staff. It is CASHLESS so make sure you are prepared for that. Cant wait to try a new flavor read more

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So many delicious and unique flavors highly recommend trying the bumbleberry cheesecake. Great service from Rayna read more

Sorry Not Sorry Creamery - Eastern - So delicious, is worth the wait - Ice Cream & Frozen Yogurt Near Me - Las Vegas, Nevada

Love this ice cream shop! Flavors and quality is very artisanal. They have flights or ice cream, single scoops. Got the 2 kids scoop option (with slightly small upcharge) if you're looking for something in between 2 full scoops and 1 single scoop, but still want 2 flavors. Non dairy options blueberry basil was very tasty! Along with summer favorite flavors of pineapple upside down cake, guava. Unfortunately they were out of the Asian flight Wish there was a place inside to sit, outside seating was too hot. Nonetheless we still enjoyed eating standing inside . Service super friendly. Let us sample flavors and informed us of the vegan and nut free options. read more

Im so happy to have this EPIC Ice Cream shop now on the East side and so close to downtown Henderson. The hype about this spot is LEGIT. It will probably become your absolute favorite Ice Cream spot. It has a cult following for a reason. Head down and try all the delightful flavors. Vegan options...yes! Gluten Free options...yes! The staff is super friendly and fast! The shop is clean, bring and PINK!!! read more

So I drove all the way to Henderson because I got word the new location Was open and so I don't care for the Downtown location much at all. I have my daughter with me all the time so it's not ideal for us. I made the trip all the way to Henderson and to find out the place is still closed but online says it's open. Like what's up with that?? Anyways drove back one week later and surprised it was not busy at all? It was warm outside. Anyways I have the rumbleberry cheese cake and the strawberry cheese cake on a cone. The strawberry cheesecake was not the move at all. Didn't take like strawberry at all. The rumble berry was good though. Also tried the pistachio brittle and the sea salt and caramel but the caramel was extremely salty for me. The cones did taste fresh. The price was a bit high for ice cream but fair I guess. If you decide to sit outside on the tables beware they're quite filthy I recommend Taking the time to wipe them down if you don't have inside tables. They were covered in old food and bird crap. All and all the ice creams good they're are better options in the area but to each is own. The tables will deter me for now. read more

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Loved the ice cream from here! You can smell the waffle as soon as walk in so you know you're going to get some good dessert. Rayna and Liam were very helpful with the flavors and so kind!! read more

Sorry Not Sorry Creamery - Eastern - Outside - Ice Cream & Frozen Yogurt Near Me - Las Vegas, Nevada

Sorry Not Sorry on Eastern in the same shopping center as Ross is such a cute spot. The decor at this new location is adorable and gives the place a really fun vibe. The employees were super friendly and welcoming too. I tried the sesame cookies & cream and it was delicious, creamy, flavorful, and something a little different. Definitely would stop by again whenever I'm on this side of town. read more

Great staff that were super welcoming and friendly. Came here as recommended by family that live in the area on our recent visit to Vegas. We'll definitely be back! I wish we were able to bring some pints home with us to the Bay Area. We ordered the Thai tea buttercrunch, OG buttercake, strawberry shortcake, and salted pistachio brittle. Loved it all! The store was like a modern take on old fashioned ice cream/soda shops, very cute! There is a variety of unique and classic ice cream flavors for all kinds of palettes. Loved being greeted by the smell of freshly made waffle cones! read more

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came here when it was HOT AF at night. little to no line and it moved quickly. i got the bumbleberry cheesecake and it was VERY good. the base was buttery and thick and the berries complimented it wonderfully. waffle cone was crunchy and delicious too. staff were friendly ^_^ read more

The ice cream is phenomenal but the service is even BETTER! The gentleman serving us our ice cream was Tyler. He has such great customer service and truly cares about the people he is interacting with. All of their flavors that we tasted were so good. Even the decorations and environment were so cute. My family and I will definitely be coming back. read more

Received an email over the weekend about them opening their new location. In the email it says buy one single scoop get one free. Doesn't say it's only for opening day anywhere in the email. I just looked at it again. So I went in just a few minutes ago today on Monday and the girl would not honor it saying it was only for the grand opening even though it did not state that in the email. I went to pay with cash and found out they don't take cash. Ice cream is great, but as a new business location, you would think they would honor an email that they sent out and did not have a specific day on it. Was very disappointed in the service for that reason. Drew do better! read more

Sorry Not Sorry Creamery - Eastern - Show me where it says only on the grand opening? - Ice Cream & Frozen Yogurt Near Me - Las Vegas, Nevada

The service was fine. The food was just ok. I had cookie butter and smores flavors and they were fine but not I can't wait to get more good. The s'mores was missing the toasty flavor of a smore. I would say it didn't live up to the hype read more

Maleia was so helpful in helping me when I was rather indecisive, and restored my faith in this franchise! Little did she know, I had written off Sorry Not Sorry years before because I thought it was just ok. I also didn't have the greatest customer service experience at the original location. I'm really glad I gave it another try. She was so nice and genuinely wanted me to enjoy my experience, and. I ended up liking the ice cream better as well! Cheers, Maleia! I hope you get a special recognition for what a good SNS ambassador you are. read more

This is for Ken! You were great and so very helpful accommodating my pineapple allergy with, thank you! The Guava cheese ice cream was amazing! Thank you again Ken! read more

Came to sorry not sorry to get a sweet tooth dessert, was greeted by Katherine . She was absolutely amazing. Great customer service super clean place.! Highly recommended read more

I was going to purchase ice cream here but it's a cashless business. Sad you don't trust your employees enough to take cash.

Shout out Rayna and Carissa best customer service , especially Ms. Rayna helping us out !!!! Beautiful energy & super nice

I ordered the sea salt and caramel best flavor on the menu! Not only was the best ice cream I've tried in years, but they had amazing service I had help from this young man gram. Sorry not sorry just earned a new regular!!!! read more

came to SNS for the first time today and had the most AMAZING experience with Rayna and Tyler. They were so kind and friendly and helpful. It was one of the best experiences i've had at a food place in a long time. please take care of your employees so they never want to leave because they make your establishment feel so inviting and welcoming. I cannot express my gratitude for their service enough!! read more

Carissa was so sweet! She told me all about the spring flavors and encouraged me to try all of them. The samples were so delicious--it was difficult to choose a flavor! read more

Sorry Not Sorry Creamery - Eastern - Thai tea and matcha berry - Ice Cream & Frozen Yogurt Near Me - Las Vegas, Nevada

I'm sorry but this has to be the worst ice cream I've ever had. If you've never been, don't go in there thinking you're going to get normal ice-cream, its not. Its more like organic/tofu type ice cream read more