What a disaster. Italy, as a country, should be offended.
Husband and I took a special trip up to Baltimore to celebrate my birthday with a good Italian dinner, a night at a nice hotel, and a trip to the aquarium the following day. I did a fair amount of research into the trip, especially when it came to chosing a place to eat. I was sure we would wind up eating in Little Italy, but Sotto Sopra came very highly recommended, especially for the gnocchi, which I specifically inquired about. I should have gone with my gut and eaten in L.I., as we did the following day (and had an outstanding pizza).
Perhaps the problem was we went on a Sunday night, fairly close to closing time (our reservation was for 8:30, we arrived about 8:20), when the head chef obviously wasn't there. (Not that that's a reasonable explanation, mind you. Food and service should be consistent, no matter what.)
The place is fairly nice on the inside, though I found it neither warm, nor inviting. The attire is noted to be "dressy", but one would not be out of place in jeans and, in fact, I felt a little out of place in a dress with my husband in a dress shirt and nice slacks. We were seated right next to another occupied table, which I always find a little weird when there are plenty of open ones around, though I understand it's for the ease of the waitress (of which there appeared to only be one).
It should be said from the start that our waitress was AH-MAZING and, really, the only good experience we had with the place (well, that and the wine). She was very helpful and friendly and attentive without being hovering, which I appreciate. She also told us immediately what was no longer available from the menu (which was quite a lot of things, actually, but nothing we'd planned on ordering) and offered to help with our wine choice. She was truly fabulous and I desperately hope she gets to work on busier nights so she can make the tips she deserves.
The olive oil and house-made bread started was okay. Bread was soft but too salty for my taste and the olive oil, while well seasoned, was in an almost minuscule quantity. We also only had it for mere moments before our appetizer arrived. That was the fried eggplant with ricotta and fresh cherry and grape tomatoes. While the tomatoes were delicious and the ricotta was very nice (and I normally don't like it), the eggplant (which should be the star) was astoundingly meh. Sliced too thin, battered in unseasoned panko, and cooked too long. Also, it was served with tiny little sharing plates that portions didn't fit on (though our waitress did rectify that).
Our dishes arrived. Portions are appropriately sized, not American-sized, so some may feel they are too small. Our problem wasn't with the size, but with the quality. Husband got the ricotta gnocchi with peso creme sauce and I, after some debate, ordered the grouper served with gnocchi, butternut squash purree, and veg slaw. My puree was very smooth and the fish, though painfully under-seasoned, was cooked well. Veg was fine. Gnocchi was a little overcooked, but acceptable. Husband's gnocchi, however, was NOT acceptable. Overcooked and mushy. He sent it back, something he almost never does. I can't imagine the looks on our faces when the waitress *brought it back*, basically telling us that the chef said it was cooked correctly and did we want it back or want something else?
*blink* *blink* I'm sorry, what?
NO. No no no. You do NOT bring back a dish a customer has sent back. I don't care if it was cooked properly (which it certainly wasn't), the customer doesn't want it. Cook it again or cook something else. Period. (Also, you think I want my dish back after you've eaten off it? And yes, I know it was theoretically tasted before it was brought out, but this feels very different.) At least the waitress had the decently to look ashamed at what the chef was making her do.
It got sent back (again) and husband ordered the ravioli as a replacement. While waiting, we watched a busboy turn away a very well-dressed man who had just had a taxi drop him and a couple he was entertaining off at the restaurant. It was about 8:40 at that point, but the chef had decided to close the kitchen early and wouldn't reopen it. We exchanged very surprised looks with another table at this. (It also explained why the chef didn't want to cook something else as a gnocchi replacement - he'd decided he was done.)
Ravioli came back, also overcooked, but husband ate it just the same. To his credit, he bit back a snarky "I don't know, ask your chef" when the waitress asked how it was.
In an attempt to make up for the experience, the waitress brought us a scoop of "burned honey" gelato. (We'd hemmed and hawed over ordering it, but decided not too, though we did express our curiosity.) It was decent, though did have several ice crystals in it.
In short, astoundingly disappointing. read more