I'm giving this a 5 star because I had gotten the most INCREDIBLE service I've gotten anywhere. I…read morewas having a tough day for starters, blew my last red cent on a sudden battery because my old one died out of nowhere. Then upon attempting the install turns out I need a rotating ratchet. I got work the next day, no car battery, no more money to buy a ratchet, and no time to wait; I was livid. Ultimately I gave up, but then got a tip to call AutoZone and ask to borrow the tool and leave collateral for the borrow. So, I call the store and I spoke with James. He tells me to shoot down so I can get the tool. I jog over and start explaining myself to some young guy who intercepted me, why I was there. I knew this young guy was not who I spoke with over the phone, because the man I spoke with was older, I could tell. But, this young man was a total idiot from the start. No patience, no customer service skills, short personality, very rude. I explain that I don't have money after buying the battery, and that I needed to borrow the tool, but he tries to take me over to buy a ratchet anyways (Uhh. Just told you I'm Broke. Hello?) Then when I finally meet the guy who I spoke with on the phone (James), the young employee decides it's proper to announce to the whole store that I "don't wanna buy a ratchet" like sheesh, way to go you damn idiot. Try listening next time, and grow up! Anyways, I'm now talking to James, who is a God-sent. I explain my predicament, and he grabs all the tools needed, and drives me over to my apartment where my car is. That's right, guy gave me a ride back to my car, because he saw I was on foot! Installs my battery for me, and schools me on battery issues, how to manage them, and handed me some life lessons too. Which I was in desperate need of. James did all this off the clock, of his own free will. Literally turned my whole day around! I was awestruck! Many thumbs down to the young idiot who can't listen. Many thanks to James! And if you see this, I owe ya one!

purchases oil and filter for my cars. i was told to bring…read morethe old oil back for recycling. when i bring it back a person told me sorry we cannot take it as the container is full. not my problem, he told me to bring it somewhre else. terrible customer service

Extremely helpful in finding a needed part for my Ford Crown Vic…read more Customer friendly service by either Steve, or John is always top notch. My go to place to find difficult to find parts.

Best customer service there today. Bought a car battery and even got help with installation(they…read moredo not typically do it) I was really in a bind but this place came through for me. the other car place in town said they could not install a battery since there was ony the one guy behind the counter( in reality there were three in the store all together) got it for a great price as well. I am going to be using them for all of my car care needs going forward. Good customer service DOES matter!

They were really great changed my oil and fixed my tire and also rotated my tires as well the…read moreservice was excellent they did a 15 point safety inspection as well the service desk was excellent as well everything was great

I was a happy customer of Subaru of Wakefield until the Albrecht takeover. Now its constant sales…read morepressure tactics and a lack of transparency in prices. Go on their service website and they refuse to give you a breakdown of what is included in the "intermediate" and "major" packages and do not quote prices. Compare that to another dealership that itemizes and prices all services. I recently booked a service for a specific price and with a discount that they emailed me specifically for that service. They tried to charge me hundreds more saying "prices have changed" until I dug up their marketing email (from just 10 days ago). I don't want to have to deal with such tactics. I'm switching to another Subaru service provider.

the guy that took care of me was quick to find the parts i needed. he was friendly and informative…read more thank you

They used to call them Speed Shops. Parts stores that specialized in high performance auto parts…read more These have been mostly replaced by mail order I guess. Except for Indy. I haven't worked on old cars for a while. Today, I needed a part for one of my vintage muscle cars. It was only a small part, but not available at an ordinary parts store. I called: they had it in stock. When I got there, the owner (Dave) was as friendly & helpful as I remember him being back when I spent a lot more time working on hot rods. I'm so glad that this store is still around!

purchased battery 2 weeks later when cold weather hit it will not start car. I returned to store…read morewith battery and they refuse to swap or accept return. This battery is trash there service is trash and there 100% satisfaction on products is false advertisement i have had to reach out to better business bureau to hopefully get this resolved do yourself a favor and shop elsewhere.

No big deal here. I needed a part and I was told they don't have it. Another employee said they…read morehave it. Good thing he was listening. Gave them my AAA card for discount got home and looked at the receipt. The discount wasn't given.

Reynolds Auto is a great place to go if your looking for a clean, quality upscale vehicle. Jeff…read morefinds the best cars! We had our last car from Jeff over 12 years - a Lexus RX350 and it is still going strong! We just purchased another one gently used and good as new for much less than a brand new one. If you like a nice ride and you appreciate the value of buying a used car check out Reynolds Auto in Wakefield. Jeff is professional, responsive, and finds beautiful, clean cars. We highly recommend!

This dealer was the most positive experience I have ever had with a potential car purchase. Jeff…read morewas very responsive, informative, personable and trustworthy. It's a smaller operation than the big dealerships, but he seems to have a quality and well selected lot of cars and the service is definitely more personal and straightforward. No games and pressure like you can feel at many other places. I would strongly endorse this business.

Moments ago, I returned home after having work done at Cap World…read more For many years and several trucks, Cap World has provided me with caps, accessories, and exemplary service. It is not just the attentiveness and advice offered by Michael and Andrew out front. It is the service I trust from the wrench turners next door in the shop. Terrific! Cap World is where I go, and I will continue to return. You should go there too.

Great people to work with, knowledgeable and efficient. You won't be sorry, take my word.read more

Great service! Great people but don't bring your Audi or your BMW there to be programmed. I don't…read morebelieve they know how.to do it. I paid to have two vehicles done to Audis. Found out they were not programmed. I had to purchase software for $90 and do it myself.

Do not go, unless you want to get hustled, I went in for a battery he told me he didn't have the…read moretype of battery that it was a premium battery then he tried to tell me I needed some sort of switch that goes along with the battery and when I told him that I did not want to replace what he was telling me he told me he did not have the battery, it was a pure hustle job, stay away. I will never go back, these days it seems as though everybody is trying to nickel and dime you.