Our experience with Denise at Tileshop was absolutely amazing. She knew the ins and outs of every…read moresingle tile product they had on the show floor. She was kind, easy to talk to and very creative in helping us find what we needed.

Denise Apfelbaum at Tileshop was extremely professional in suggesting tile shapes, colors and…read moredesigns. The showroom offers many possibilities. Denise has very deep experience, and Tileshop provided me with excellent communications as well as prompt and courteous service. In addition to her impressive expertise, I found Denise to be a most patient and caring individual - rare based on my visits to many other tile shops. Denise even recommended that I visit certain competitors before I finally returned to complete my puchase there. The prices are reasonable, and Tileshop promptly credited my account for an unused bag of grout and for unopened boxes of tile, the latter subject to a restocking charge of 25% which I think is reasonable.

Tile Plus did all the tiling for our whole house remodel (mudroom, 4 bathrooms, and kitchen). The…read morequality of their work is fantastic. Freddie, their crew lead, has a charismatic personality and was a pleasure to deal with. It's clear from talking to him that he takes a lot of pride in his work. He is very experienced and comes up with the ideal layout of the tiles to achieve the best overall aesthetic and starts the lines for his crew. He listens carefully to input regarding layout but also gives feedback (always politely and always patiently) if he thinks something else works better. He was also very patient in helping me select grout colors. Overall highly recommend this company.

If I could give them more stars I would!…read more I just had my tub surround done by Tile Plus and it is GORGEOUS!!! I walked in and saw it when they were done and it really is the most beautiful thing I have ever seen! AND its in MY bathroom!! I have used Tile Plus for flooring in my house before, kitchen counter/back splash, bathroom, laundry room and entryway. Because they did such a great job, they did my dad's entryway, bathroom, laundry room and his back splash, which turned out amazing! I have never been less than 100% pleased with every job. That is just the 5 star part. The extra stars are for their creative artistry. Thank you SO much David and Tile Plus!!

We hired CR for two bathrooms and an ADU for vinyl flooring…read more Their work was perfection! They addressed any questions or concerns and pivoted when I changed my mind on certain details throughout the projects. They stayed on schedule! I highly recommend the!

CR Marble & Granite was recommended to us by our contractor when we built our new home recently…read more Juan and his team of professionals did the tile work and countertops for the entire house. Juan in particular personally helped us in creating the mosaic design & colors for an Arts & Crafts fireplace frontage and kitchen backsplash. We used the compay again for a recently-completed outdoor kitchen - for the sourcing, cutting, and installation of the countertops, and artisan tilework for its backsplash. We are competely pleased with the results, and have received numerous compliments on it. We highlly recommend this outfit.

My new subfloor needed to be leveled to align with my old subfloor. Arshan and Jesus were such a…read morepleasure to work with! They provided a reasonable estimate in a timely manner, completed the repair earlier than expected due to a schedule change, and left the floor level and ready for wood installation. I could not be happier to have had Jesus and Arshan help with this tricky repair and would not hesitate to recommend them to anyone needing hardwood floor work.

Silicon Valley Flooring's Maor and his assistant Shawn came to our condo and provided us with…read moreinformation and advice that was very helpful. After discussing the different types of hard flooring, they took measurements and followed up with a competitive quote. After their visit we were better educated and we remain impressed with their professionalism.

I had carpeting replaced with hardwood in a family room. This included matching the 60+ yr old…read morehardwood in the rest of the house. They did a fantastic job of installing and matching. Everyone who came out was friendly, respectful and good at cleaning up. They assisted me with moving back furniture and placing felt pads where needed. Very happy!

Hired them for carpet and refinishing hardwood floors...they left the house a mess with finger…read moreprints on the walls and stain on the floor baseboards. They had to remove the handrail on the stairs and didn't properly secure them back on, which started to fall off the week after the install. They also didn't stain the portion of the floor under the fridge. DO NOT RECOMMEND!!

Incredible all around. Beautifully organized, super friendly staff and incredibly knowledgeable…read more Easily the best store in the space in San Jose. And Rosie is the best!!

My experience with Bay Stone Depot was extremely frustrating and disappointing…read more I purchased two stone slabs for my home, expecting premium quality and service given the price. Within weeks after installation, pit marks and dents began developing on the surface. Over the following months, additional defects continued to appear under normal use. When I reported the issue, Bay Stone initially acknowledged it as a quality concern but directed me to work directly with their supplier rather than handling it themselves. After months of follow-up, the supplier's representative inspected the slabs and offered replacement slabs. I then returned to Bay Stone to request some form of refund instead of replacement, since the cost of uninstalling and reinstalling the slabs makes the replacement offer impractical and financially unreasonable. Bay Stone indicated that a refund might be possible but claimed the supplier required the original slabs to be returned. That was not what I had been told. After I confirmed with the supplier that returning the originals was not required, Bay Stone changed its position. The manager, Kimberley, told me it was "not scientifically possible" for pit marks to develop after installation and suggested I should have identified the issue at delivery. I provided multiple dated photos showing the progression of the defects. After that, my messages went unanswered. What stood out most was the lack of ownership and empathy. Kimberley was not apologetic and did not appear interested in finding a practical resolution. Instead, responsibility was repeatedly shifted, and ultimately, the issue was attributed to me for not raising it at delivery, even though the slabs appeared fine at that time. It felt as though once payment was made, accountability ended. When customers pay premium prices, they expect both quality materials and meaningful support if something goes wrong. In my case, that expectation was not met.

Felix and his team are professional, attentive to detail, and responsive. His team delivered…read morequality work and I am so so happy with our master bathroom. They handled the entire project from demo including a small wall, custom vanity, plumbing, addition of pony wall, steam unit installation, and marble fabrication. We purchased our material in Santa Clara and Felix picked everything up for us, and kept our calacatta viola slab in his shop until it was time to fabricate. They did an excellent job with our marble, making sure to use every inch of the slab. I am so impressed w the fabrication of our integrated sinks. They implemented everything I asked for and had great suggestions for design ideas. Fernando also provided a rendering of the space and I added a pic in comparison to the actual space and they look identical! I am so happy that the project came out exactly like we designed. We are having Felix quote more projects, and would highly recommend FL Granite and Marble to any neighbors and friends.

I couldn't be happier with the work that F&L Granite did on the kitchen in my new home. I was…read morelooking for a one-stop company that could handle both my cabinets and countertops, and they delivered exactly what I was hoping for. They installed the cabinets that I sourced from another company (although they also manufacture their own cabinets in-house), and everything was installed to spec with the trim pieces cut perfectly to match. For the countertops, I sourced my own quartzite slabs, and F&L handled the rest. They picked up the slabs, created the templates based on my cabinets, fabricated everything, and completed the installation. The templating team also went above and beyond to make sure my expensive slabs were used as efficiently as possible with virtually nothing wasted. They took the time to help me plan the layout so the veining flowed naturally across the countertops and backsplash, which made a huge difference in the final result. As someone who had never gone through this process before, I really appreciated their patience and attention to detail. A special shout-out to Fernando, who was my representative throughout the project. He was professional, knowledgeable, responsive, and incredibly patient with all of my questions and design changes. He made the entire experience smooth from start to finish and always took the time to answer my calls. I highly recommend the team at F&L Granite. They truly went above and beyond to keep my project on schedule while delivering the best price, outstanding craftsmanship and customer service.

Such a great experience. Jackie is fantastic- super responsive and provided excellent guidance and…read morereally tried to help us save $ on grout etc. She has an excellent eye for design and was able to steer us in the right direction to coordinate a few different components of the bathrooms' design. Highly recommend!

I was having my kitchen remodeled and needed new quartz counter tops and tile for a backsplash…read more Plus, new carpeting for my living room. Having used Floor concepts to purchase material for two-bathroom remodels, I knew they would be the perfect place to go for my material again. Babek and Jackie are fabulous. Jackie was able to help me choose the all the material I needed. She ordered the samples I requested, was honest with what looked good and made suggestions I never would have thought of - grout with a touch a glitter! Wow, it looks fabulous with the backsplash. She went above and beyond to get me tile when the one I ordered was locked in a warehouse due to Covid19! Which avoided my kitchen completion being delayed - lifesaver!! Babek has quality products and explained to me the difference between prefab quartz and a slab. Plus, he carries the quartz made in the USA! He was able to order it from Southern Ca and it arrived within 1 week. He has used his fabricators - the best by the way - for 20+ years! My quartz countertops look amazing. I also used his carpet installer, who was also fabulous. I received quality service from a local retailer and great prices I highly recommend Floor concept.