1. South Niagara Auto Repair

1. South Niagara Auto Repair

0

Lockport, NY

South Niagara Auto Repair

3.0 (2 reviews)
Open • 7:00 am - 5:00 pm

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Response time

4 hours

Response rate

100%

Services - South Niagara Auto Repair

Auto brake repair

Auto engine repair

South Niagara Auto Repair Photos

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3.0
(20 reviews)
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7 years ago

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3 years ago

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HILLMAN AUTOMOTIVE

HILLMAN AUTOMOTIVE

4.3
(13 reviews)

The best people and service. They truly care about the customer. I've purchased tires and had…read morerepair work performed here. Everything was done perfectly. They kept me informed and thoroughly tested the repairs. I've sent other folks here, and they were impressed with the professionalism and courtesy. I won't take my car anywhere else.

Well, let's see... I first took a motorhome to Hillmans for…read morea "pre-purchase" inspection that was apparently never done, as when I had to remove the engine cover weeks later, there was an animal next, obviously old, on top of the engine block. Hillmans told me the unit was in good shape. 2 weeks later, returning from our second camping trip (local, thank goodness), we overheated. Since I had already scheduled service for a generator that kept stalling and a refrigerator that didn't get cold (thanks for the "pre-purchase inspection...), I added that to the list. After two days, I called for an update and was told the radiator needed to be replaced. Three days after that, I cancelled my scheduled camping trip due to not having a motorhome to go in. I was told the new radiator was $1500.00 but they could send the old one out for a re-core. A week after than, I again called for an update and they claimed to have not heard from the radiator shop but my generator had been repaired and the refrigerator was cold. I expressed my displeasure that Hillman had not called me and that I had to keep calling for updates. Long story short, they never called me until I called complaining and, after two weeks, I had a new radiator and a refrigerator that still wasn't cooling. The generator was untested. Ricky at Hillman told me he'd price a new reefer and get back to me. Still waiting for that call. Meanwhile, the motorhome has been leaking transmission fluid in my driveway and any other place the unit has been, the generator continues to stall and I finally got the reefer working myself. The motorhome is now at another shop, and the first question I got was "who put this radiator in? All the transmission lines are cross threaded and leaking". I paid Hillman $3,000.00 for all this work and the only thing I got was excuses and a poorly installed radiator. Lesson learned.... 10/8 - Update from the shop fixing what HIllman didn't: ""Good evening Bob, just letting you know I literally just closed the hood on your RV & it's all set for pickup tomorrow....Please give me an idea when you're going to come by and pick it up.... We will talk then about going after the place that did this terrible butcher job." and "but we definitely need to get your money back from those hacks."

South Niagara Auto Repair - autorepair - Updated July 2026

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