DO NOT BUY A CAR FROM THIS PLACE! At any cost go somewhere else... even if it's in Round Rock or San Marcos. You will be happy with your choice not to go with South Point. My wife and I, bought a Jeep from them and it was the worse experience we've ever had purchasing a vehicle. First off... The jeep we bought was suppose to be brand new and come in on a truck and have less then 100 miles on it... so they said. When it came in! It looked as if it had been driven hard for years! The interior was filthy and smelled as if someone smoked in it. It actually had fast food trash in the back seat. ha! It had 5000 miles on it. Which is fine, but they told us it was going to have less than a 100 miles. We also ordered the jeep that was suppose to have the nicer wheels, bluetooth, uconnect, and black interior! What showed up was a stripped down Jeep that had stock wheels, tan interior, no bluetooth/uconnect. It was the lowest model that they brought in for my wife and I. The best part was the Sales manager James, said it didn't come with black interior, so this is what you get. Then we did research and found out every dealership across the US sales a stone white jeep with black interior. THANKS FOR LYING TO US JAMES! They offered a buch of things to make it right after we said, that we wanted a refund on the Jeep and we were going somewhere else. This is after we already traded our previous car and did all the paper work for financing. So, they gave us a long 'we owe' punch list. They have slowly tackled almost the whole list, but there is one item left and they said, it would be available by the first of January. Well... it's now May and guess what still no 'we owe' complete! I've called every month to every other week and kept getting it should be available soon and we will call you when it comes in..... Finally, I got someone on the phone that was refreshingly hontest (which is weird with this dealership!), and he told me that with the Jeep we were sold wont' ever have that product and that the previous people I spoke with should of told me. I went up to the dealership to actually talk with someone inperson to figure this thing out, because I had 4 to 5 messages that I left that never got returned. I sat up at the dealership for nearly 2 hours and got a answer of we will call you!!!!!!!! ha! What a joke! I guess they have to have the GM to approve of the 'we owe' since it's going to cost them much more then they thought. What a joke. It' takes 5 guys to say yes for something they already promised my wife and I. STILL WAITING. ON A YES..... PLEASE DO NOT BUY A CAR FROM THIS CRACKER JACK DEALERSHIP! IT WILL SAVE YOU HOURS AND HOURS AND HOURS OF TIME AND FRUSTRATION! read more

I purchased a Jeep from South Point last month and had a fairly good experience. I was originally looking at a 2013 Wrangler Sport, but decided on a Rubicon because they had one at a great price. I had a younger, less experienced salesman but he was backed up well by the sales manager. Once I returned home, I did have an issue that needed to be addressed by the service department. I made my salesman aware of the issue and he said it would be taken care of. I waited until my License plates were at the dealership before returning since I am about 35 miles from there. When I arrived, I sought out my original salesman, but he had left to pursue something else. The sales Manager greeted me and we discussed the issue, took a look at the vehicle, and he said it would be taken care of. Truly "No questions asked". He located the Service Advisor, Loria, and she handled it from there. She took a look at the issue, wrote some notes and said she would contact me to schedule the repair. Loria called me two days later and said the parts were in and wanted to schedule the repair. I made an appointment for 10am the next day. With downtown Austin traffic and some poor planning on my part, I arrived at the dealership a half hour late. Loria greeted me and took the vehicle in. I found a spot in the waiting room and took out my laptop to settle in for what I figured was going to be at least an hour of catching up on work while I waited. I got about 25 minutes into it and Loria said that I was ready to go. I said "You're kidding!" followed by "Give me a minute to pack up my stuff". I met Loria back in her office and she had already printed my receipt. I was in and out of the dealership in about 30 minutes for something that could have been 90 minutes to two hours. I was shocked. I passed two or three other Jeep dealers on the way to South Point, but with what they did that day will have me making the drive back anytime. Great Job! read more

It's approximately 5 days before I leave to relocate out of state and the check engine light comes on in my 2011 dodge durango. I immediately take it to south point dodge where I purchased the vehicle. I discussed the matter with the service adviser and expressed the urgency of assessing the matter. Without this vehicle, I need to make other arrangements to move my goods and family. Not having heard a diagnosis by the following morning, I made a trip to the service department. By now you're wondering why 5 stars. I spoke with the aforementioned service adviser and he said it was being checked. I asked to speak to the service manager. I was introduced to D, the service manager. I expressed my concern about the check engine light and upcoming relocation. He said give me 10 minutes. I witnessed the vehicle pull in the bay, and within 10 minutes he told me the diagnosis. Prognosis is poor, need a new cylinder head. However, I was assured that it would get me to Pennsylvania at which point it could be fixed. I didn't expect a fix within such a short window, cylinder head jobs are extensive. I merely wanted an answer. D provided me the answer I needed. I understand he is relatively new with Southpoint. For those with poor service experiences here, and here seems to be no shortage of them, I would advise giving a 2nd chance. I believe D is trying to right the ship so to speak. read more

I recently purchased a Dodge Ram 1500. I researched multiple dealerships on-line. But none of them came close to wrapping up the deal like the one I got with this dealership. The sales manager, William Brookins was phenomenal. He and his sales staff was awesome! My initial contact was with the sales associate named "Z". He assisted me from the moment I contacted him by phone, to selecting my vehicle of choice. The staff worked like champions. I live in Galveston, TX I to traveled to Austin, TX for the deal that worked for me. Perhaps other dealerships need to catch a clue. I was in good hands and treated like family. Much gratitude to all of you, you know who you are. This was the most pleasant new car purchase experience I had. Before I went to South Point Dodge my previous visit to another dealership it was overwhelming. I waited for hours and the staff was no where near as accommodating. I felt like I was on a merry-go-round, just part of an assembly line. Thank you "Big Will Brookins read more

I went to South Point Dodge to get the oil changed in my Ram 1500 on Monday 3/31/14. Upon pulling into the service drive we were greeted by Darren the service MGR who introduced himself and asked how he could help us. I said I wanted an oil change and he said Jaime (I believe that was her name) would right out to help us. When she came out she introduced herself and asked our name as well. They completed the service pretty quickly. I talked to some sales people in the showroom who very nice as well. This was the best service I have received at a dealership, probably in the best in 35 years. I don't normally right reviews either, so this is a big deal. I have no doubt that I will use not only their service department in the future but when I buy my new truck it will be from South Point Dodge! That way I can make sure all of my service needs are taken care of on my new Ram 1500 Diesel (when I buy it in a few months). Great Job Darren! Scott M. read more

Awful place. Had contract ready, asked to see if they would at dealer cost throw in a half top and then all of a sudden the vehicle is sold. High pressure sales tactics from some 'Big Will' guy. Would never and will never buy from this place. They are a mess as I waited there fora n hour and a half just to talk to someone about paperwork I witnessed the managerial staff berate the employees as well as talk bad about the potential customers. Bunch of jerks. Stay away from this place, they don't care and they will do you wrong. They will of course come back and say I turned down or declined what was in writing but I specifically told the salesman I was on my way up to the dealership to get the vehicle upon arrival it was sold. Although the experience here was horrible I can say I learned from it and am thankful I didn't make a terrible mistake by purchasing here. read more

BEN, the owner of the dealership has a serious problem! I witnessed myself in his office, he held a knife to one of his employees and "JOKINGLY' threatened him not to screw up again. I was ebarassed to be at such an unprofessional dealership where the owner himself comes into work, yells at his customers with fowl language and is nothing but rude to his employees and threatens them. He doesnt have a professional appearance or attitude and is DEFINATELY NOT FRIENDLY! He doesnt see people walk into his dealership he just sees money walk in the front door. So PLEASE, if you are foolish enough to go to this dealership...Dont expect any respect from the owner Ben. My suggestion, Go to the next nearest dodge,jeep,chrystler,ram dealership for your business. I will never go to south point cjdr again. read more

I saw a used truck online and submitted my contact information. Within two hours I was contacted by Jordan the sales manager and went in to look at it. My son and I test drove the truck and decided to negotiate for a sales price. Jordan made the negotiation a very pleasant experience and I believe we purchased the truck at a fair price (based on Kelley's Blue Book value and an already negotiated price on a similar truck at a dealership across the street). Jordan and Mike Brodrick made our experience very positive and they took care of all the details. I would highly recommend Jordan and Mike to anyone wanting to purchase a new or used vehicle. I will certainly return when I need to purchase my next vehicle. read more

I never ever write reviews, but this time I have to! If you don't buy your new Dodge, Chrysler, Or Jeep here in Austin you are missing a great experience and great people. I was greeted by a friendly salesman Frank Jr. He never pressured me, he listened to my needs and likes and wants. His manager also came and made sure I was being taken care of and assured me I would have an easy no stress experience and boy was he right! I was taken care of from start to finish and I got to drive my new Jeep off of the lot within a few hours! This dealership just changed management and has a whole new staff and they were friendly and fantastic! Please give them a chance, you will not be disappointed! Thanks again Frank! read more

All I can say, after three days and at least SIX different South Point Dodge employees, each who had at least two different answers each time, is... AVOID this hell-hole of a car dealership if you can. From the so-called "General Manager" (some pompous, self-grandizing guy named "Ben") to one of the sales reps, a young clueless kid named "Phillip"... and everyone else in between (finance guy "Todd" and so-called sales manager "Alton"), this organization is nothing short of car-deal chaos, lies, changing stories, wait, wait, and wait some more, and a total waste of time. The Bill Munday Auto Group should be ashamed to call this dealership one of their stores. read more

I really wish I could just give them a half a star. And I hate I actually bought a car from here.. they are horrible from sales to service. And the service department has to be the worst I have ever seen. I called twice to ask a question and the first time they just transferred me while I was talking to them. So I called back and the same person answered and told me he couldnt help. Really? You are the service department. What are you there for then? I promiseI will never go there again for anything and they really dont have to worry about me sending any of my family or friends there either read more

The service department at Southpoint Jeep gets 5 stars from me! They have always been extremely helpful and answered all my questions, taking time to answer them thoroughly. Their work has always been reliable and friendly. Special kudos to Dolores who spent a lot of time helping me with my license plate which had been knocked askew. She made it so I didn't have to take my car to a body shop, and she didn't charge me anything! Also special kudos to the service manager who helped make my rental car situation go smoothly on another occasion. They are the best! read more

I bought a 2013 challenger from them. Love the car service was great ect. 29 days of ownership and the car gets recalled for a defective part and im thinking alright cool like 2 weeks the problem will be fixed and i'll be back in MY car. they set me up with a rental ect ect..... 39 days after that i still dint have my car back both corperate and southpoint had no idea when parts would become available. My sells rep John put me in another challenger...trading in the one that was down....talk about awesome customer support. Thanks alot guys :) read more

I am so excited about South Point Dodge. I bought a really super cool Dodge Dart which has dual transmission-this baby rocks. It has decals on the side that look like smoke and fire. This is a smoking hot car! I love it! Additionally I feel as though I have made so many friends at South Point, including Adam who answers the phone, Gernado who sold me this car, Jim the Gm, and the owner Scott Stark who has taken over this dealership and is bringing up the sales and service to a dignified level.Thanks again South Point! happylee read more

IMPRESSED!!! Going to place to place searching online and really stressing me was not good at all... but once I saw South Point online and the excellent reviews and what people had to say about them I might as well give them a shot... I'm so glad I did because the customer service was FANTASTIC!!! I was very impressed with the knowledge and no pressure they gave me. This has been the best dealership I've ever came across! Thanks South Point for making the process easy as 1 2 3!!! read more

I wanted to thank you for the outstanding service you and your sales staff at South Point extended to me and my father, Joe. Your sales staff was both knowledgeable and fair. Thank you for putting us in contact with Z. He was professional and showcased the vehicle in an attractive manner. I am loving my new Jeep Grand Cherokee and enjoy driving it every day! Hope you have a great year. Look forward to seeing you in the future! read more

I was very nervous about going into a car dealer as a single mom but I am glad I found Elan Ramraz he was amazing to deal with he told me lots of information I would have never known. He even explained the built in booster seats that would be a great option for my kids. I will be trading in my old town and country very soon for the journey in red it was so pretty. read more

I myself was a disappointed person with the service department. No need to go into details. I would like to say that they went above and beyond while trying to help me resolve the problem once the correct people were involved. They really are trying to fix the current problems and make things better for the customers. I believe this will happen soon. read more

As I posted on the other lisitng for South Point Dodge, I have been in there several times shopping and been back in parts and service for a couple of things (and some goodies, lol). I have always been treated well and the Management staff always makes an effort to come by and at least say high and make sure you are being taken care of. GREAT PLACE! read more