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    South Point Hyundai

    2.6 (81 reviews)

    Services - South Point Hyundai

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    16 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

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    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto steering and suspension repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - South Point Hyundai

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    Lakisha M.

    I have been searching for about a month for a car for my son. And although Hyundai was not my first selection, I am glad I took a look. Chris was my guy from the very start. Very helpful as I had just had surgery, so most of our communication was via text and calls. But what I love the most about Chris, he listened to my needs. Chris also went above and beyond and delivered the car to my son at his University. I could not have asked for better services. Because of these outstanding A+ services, I plan to return at the end of the year upon my lease's end.

    Not only is this on their website, but was sent in a solicitation email to get me to bring my car in for service on 9/1/2020
    Joshua K.

    I am terribly disappointed and frankly fed up with the service department at South Point Hyundai. Every time I bring my car in for an issue there, it is always some new nightmare. I thought Steve told me a year ago he was brought in to fix the service department there, but things only seem to be getting worse and worse. The most recent incident. Yesterday, my 2017 Hyundai Sonata, which is still under bumper to bumper warranty, the truck just stopped closing. My girlfriend went out to the car to get something, closed the trunk, and it would not remain closed. This was about 3:30 yesterday. Knowing how bad things can get at the service department, I figured that bringing it in yesterday in the afternoon, so close to the close of business, there would be no way that the car would get seen. So I went to the website to double check the service hours, and then "chatted" with someone on the website about what the issue with my car was, and that I would be at Southpoint Hyundai first thing in the morning with my car. The representative said that someone would contact me yesterday. Of course no one reached out to me at all, but I figured oh well, it doesn't matter I am going to bring my car in first thing in the morning. Cut to this morning, I get to Southpoint Hyundai at 6:45 AM and wait outside the locked lot until 7 AM when they open the gate. I am the second car in line. We pull in, and Patrica (at least that is the name on the door of the office that she was working out of) takes the first person in line. There are no other service representatives at the time, and there are now about 10 cars in line. A second line forms next to the line I am in. A few minutes later a second service representative (no idea what her name was since the office she was working out of had no name on it) comes out of the main office, and she immediately goes to the first car in this second line. I sit and wait. When Patricia finishes with the first car she comes to me and says, "Do you have an appointment" I tell her no. She says, "What are you here for?" I tell her "My trunk stopped closing last night" She says ok in a fluster and runs off to her office. I wait. She comes back out and stops at the car next to me and speaks to the driver. Then she turns to me and says "This lady has an appointment so I am going to take her first, is that okay?" I tell her, " No it is not ok, I waited in line, I am here, the other representative didn't bother to ask who was next, she just took the first car, I didn't want my trunk to stop closing all of a sudden, but it did, and I am here and I am next in line, and you need to take care of me next" Note that this entire time Patricia is huffy and flustered. The day has just started, she has helped one customer before me, and she already seems completely overwhelmed. She isn't exactly being outright rude, but certainly also isn't giving quality customer service. In her huff she begins logging in the car. She then tells me "You know, we are still trying to service cars from 8/26/2020" So I said to her, "do you mean to tell me that you may not even take a look at my car for a week?" She says, "Well they are working in the cars as fast as they can" I say, "But you are telling me I have to leave it, but you have no idea when they will get to it, but I can't take it with me because it's not like you guys are going to call me when its my turn right" She says, "No we won't call you like that you do have to leave it" I say, "but you have no idea when someone can get to it and it could be weeks, so I am just supposed to leave my car here for weeks with no idea when a mechanic will actually look at it." She says " I didn't say weeks" I said to her, " You are telling my that service is still trying to get to cars from 8/26/2020 right" She says, "Yes" I say, "Ok, well that is a week ago, and service still hasn't gotten to that car, so why should I expect that all of a sudden service is going to get to my car in less time?" She, clearly flustered, has no response and reaches her iPad towards me and says, "Do you want to sign?" At this point, I really really don't want to sign, and I don't want to leave my car for this unspecified and crazy long amount of time, but really what option do I have? My trunk won't close, I can't drive around with it flapping open, and the car is under warranty, so what else can I do exactly? I begrudgingly sign. I tell her, "Sure seems like your new Service Manager hasn't made any of those improvements he was going to make" She says, "We are just busy. Everyone is busy" Then, I walk inside the main office to sign up for shuttle service. Low and behold there is no courtesy shuttle service. I get multiple emails from Southpoint Hyundai about the monthly specials and bring your car in for service. I even received one this very morning 9/1/2020.

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    Ask the Community - South Point Hyundai

    Review Highlights - South Point Hyundai

    Gilbert was very polite and courteous and explained exactly what the problem was and what they did.

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    Capital City Collision

    Capital City Collision

    4.6
    (265 reviews)

    Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

    Even though I did not use them due to distance they were quick to get back to me and had a very…read morereasonable estimate. Great customer service.

    Brownie's Automotive

    Brownie's Automotive

    4.9
    (69 reviews)

    I I've been using brownie's for about 5 years, José is always been very informative and always…read moreprovides me with different options. Brownies always provide me with amazing customer service definitely best value for my money.

    DO NOT TRUST this business…read more My family has been in the car business for over 75 years. I used to use Brownie's for everything for my car back when I had a car that often needed work (2008-ish) as my family always trusted Brownie himself. I recently moved back to Austin from out of state and needed brake pads and my back rotors to be machined. I went back to Brownie's because my family and I always trusted Brownie. However Brownie himself sold his business to a former employee and is no longer a part of the business although his name is still used. The new owner initially quoted me $285 for four new brake pads. So I took off work, drove my car to the shop, paid to Uber myself back to my apartment while I waited on the car. However when Jose at Brownies Automotive called me he told me my back rotors needed to be "sanded" and so the total would be over $600 to replace four Brake pads and "sand" my rotors. Talk about a bait and switch. Anyone who knows anything about cars would know this is criminally overcharging. As a single female he probably thought I was an easy target to scam. Took my car elsewhere and paid $255 for all four brake pads and to get the back two rotors machined (not just "sanded"). Absolutely unacceptable. Brownie would not be happy to know his name is being used this way. I hope this review helps save someone from this predatory business. The positive reviews here must be from friends and family of Jose trying to boost business because if he would try to scam me like this, he's definitely scammed others - they probably just didn't know enough about cars to know they were being scammed.

    South Point Hyundai - autorepair - Updated July 2026

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