Jacob just came over and removed a monster of a couch. He took the thing apart. Who would have…read moreknown you could dismantle that monstrosity of a couch. This enabled him to remove the couch. We couldn't be happier. And get this... today is Memorial Day and he is a veteran. A veteran working on Memorial Day. Talk about being determined and disciplined. He's young, industrious and fairly priced. Thank you Jacob. From one vet to another, God bless you.

Great work from Load N dump, they came over and worked on clearing our garage out. We got booked…read moreone day out and received great customer service, we will have them back!

This morning was one of those mornings where you're just glad you made it out the door on…read moretime--completely hectic. Before leaving to drop the kids off, I noticed my trash can had been absolutely obliterated by a gang of raccoons who clearly hosted a full-blown midnight rave in it. Trash everywhere. On the way home to deal with the mess and put the bin out - my heart sank as I drove past--everyone else's bins were already empty. I thought, "Oh no... the trash truck came early. How am I going to make it until next week? My bin at this point looked like it was actively throwing up. But THEN--I pull into my driveway and see the trash guys not only grabbing my bin, but picking up all the raccoon crime scene debris around it like absolute legends. I genuinely considered hugging the guy, but decided I didn't want to end up on someone's Ring camera as "emotional lady assaults sanitation worker with gratitude." Seriously though--shoutout to these men. They went way above and beyond, and completely saved my day. Tiger Sanitation, LLC., Thank you! HB, Boerne, Texas

We set up a new Tiger sanitation account and Tiger put the next doors service in my name after…read moremistakenly shutting down their account. Refused to pick up trash repeatedly. Multiple instances of mistaken failures to perform. We had to call and argue for hours Repeatedly. They came went in our fenced back yard and picked up our cans by mistake shutting down our account that was paid in full and dumped the trash in our front yard. Refused to come and pick up the trash they dumped in my front yard. Mixed up math, very rude and unprofessional. Worst service ever. Paladin Rental Management LLC

We just moved to the area and had a lot of boxes to be hauled away. Customer service was amazing…read more They came to do an estimate and was able to do the haul the same day. The guys were friendly and quick. Would definitely recommend again.

As soon as you contact them a human ( no robots) answers the phone. The team showed up to my house…read moreon the same day I called them. Everything was explained. The team members were friendly and kept me informed of any updates. I would call them again. Can't beat the price. Thank you!

Great company! Only kissed 1 or 2 pickups 20 years and that was due to weather. Gotten a little…read moreexpensive but worth it for quality work

C6 Trash Service Update. I tried to cancel and they are saying I am on contract even though I've…read morebeen w them for about 6 years. Contract auto renews every March on my acct. So now for me to cancel I have to pay 6 months of service and 20 dollar admin fee and prorated amount plus the extra week they are charging me cause it takes them a week to pick up tour Trash can. In between it all I was purposely hung up on for asking questions. Never realized this trash service company was so trashy. Pun intended.. Metro is cheaper and pickup is twice a week as opposed to 1 w C6. Go elsewhere unless u like drama. One of my pet peeves is poor customer service and they have it in abundance. Very unprofessional phone reps. Have a good one. Of Note: You can't file complaint. The rep I spoke to was apparently corporate. Go elsewhere.

Until today I was nothing but completely happy with my service every Friday from HCWS. They are…read morecheaper than Tiger Sanitation and provide recycling and trash removal. We only used the trash service. So I cannot comment about recycling bins. Last week I received an email that HCWS was moving to a 1 man mechanical truck and we would receive stickers for a certain amount of overflow bags for free and if we used them up, additional stickers could be purchased. Never received the stickers so I went ahead and did the usual and neatly placed my broken down boxes near my trash bin. I happen to be in my car in the driveway when a HCWS driver with new truck came and used the mechanical to pick up the bin and dump the trash. After he was done. The trash bin fell over. I waited and watched as the truck went up the street. The driver never got out to take my boxes, nor did he pick up the trash bin that was now laying in the street. Totally unacceptable. I then called their customer service and was told to go pick up the trash bin and that me not receiving the stickers for my overflow trash was not her fault. So I'm done. I really liked this company in the beginning, but the lack of respect and good customer service is sending me back to my old company that was a little more expensive, but the employees were always very polite.

HCWS has been disappointing to deal with. We currently live in an active construction zone, which…read morecreates ongoing challenges with street parking as new residents move in and construction crews. Last week, both our orange trash can and green recycling can were placed out for pickup. The recycling can was emptied, but the trash can was not. When I called to ask why, I was told a car was parked within five feet of the trash can, so their automated system could not pick it up. What is frustrating is that the recycling can was still serviced. I was told this was because recycling trucks still have a driver working from the back of the truck, while trash pickup is fully automated. As a result, we were left without trash service during the holiday season due to a parking situation outside of our control. Given the construction conditions in our neighborhood, this approach feels inflexible and unreasonable for a service I pay for. Offered no apology, credit, or zero compassion.

We've had TRASH PRO'S for almost 5 years. The first 4-1/2 years were uneventful. Trash had alway…read morebeen picked up on time (Mondays, between 0900-1000). And, on the occasion that we had more than just one trash can, there was never an issue: we set the extra refuse and garbage out, and it magically disappeared. However... the past 6 months have been nothing like the previous 4-1/2 years. Our trash cans are left in the middle of the street after they are picked up. If they are "too heavy" they are not dumped at all (they are on wheels and the type that are designed for their automated lift - it's not like they have to pick anything up!). Twice I have been outside when the guy shows up and when he tried to leave the cans I called him out on it; he put up such a complaint that I opened the gate, came out on the street, and dumped the trash cans, by hand, into his garbage truck: AND I WAS SENT AN EXTRA BILL, ON TOP OF MY MONTHLY FEE, FOR THE WEIGHT OF THE TRASH!!!!. And, heaven forbid if a box is too large to fit in the trash can; it will be left and never moved, despite it being empty, or with very few broken down boxes in it. And, not the least of my complaints is that the guy has NO routine schedule of when he comes by the house; sometimes it's 0600, and sometimes it's after 12 noon - rarely the same. The garbage truck driver is rude, crude, disrespectfull, has a terrible attitude, and is as lazy as the day is long. We used to have a woman "Trashman" - she was awesome. Polite. Accomodating. Always put the trash cans back next to the fence where they sit. She had a cheerful attitude. And, NEVER failed to dump our trash. I have made several attempts to call them, but always get their answering machine. I made the mistake, I suppose, the first time I called, to leave a detailed message of my complaints. Now, I'm sure, my calls are being screened and I am being avoided. They don't have a website, or e-mail address, Facebook page, or any other way to contact them. There are other options, in the area. If you are looking for a trash service, I highly recommend that you spend your hard earned dollar elsewhere.

I started using Trash Pro almost 5 years ago. Early on, one of the guys just threw the trash can…read moreaside. I called the office and explained that I was not happy with the way the trash can was just strewn anywhere. They thanked me and it never happened again. I think they are reliable, courteous and reasonable in price. I have recommended them to all of my new neighbors, and they seem happy with them. It is a hot and nasty job and I am thankful they do the job so well.

Overall, good company and service. This week, not so much. Garbage was never picked up on Friday,…read morewrote them, called them and zero response. It's almost like no one cares!

Metro Waste/Frontier Waste raised their fee without notice by 27% . I then decided to change…read moreservice providers and cancel with Metro/Frontier waste and spoke to a representative and then I was required to speak to a manager as well to cancel. When I called to confirm my refund was being processed I was notified of a $55 cancellation fee. I told the representative I was never made aware of this fee at any point from signing up to cancellation. I asked if it was written in their contract, website, anywhere or verbally made aware to the customer at any point in which I was told no it's just their policy. Worst company I've ever worked with and if you use them you should make the switch to one of the many more affordable companies who doesn't cheat people out of money.

Do not use. Completely unethical and will bill you for extra services without warning. Then you…read morehave to go hunting for the phone number to argue, wait for 20-30 minutes on hold and of course hit exactly the right numbers on their phone tree. I clearly gave them instructions on when to pick up a roll-off, they instead came to my locked location before 6am, called me and then charged me for a return visit when I didn't answer. WM, there are other reviews here noting you refuse to comply with requests or instructions that customers leave you. Clearly you don't care about customer service. You've lost my commercial as well as personal business now.

So I have lived here on S. Smith St. for over 2 years. All that time organics truck does not come…read moreby this Street. Have to always call for them to pick up. I just dont understand why not. They drive on Guadalupe and all you have to do is look and see if any green cans are out. We are only a block long lol. Got over it though. Now the drivers where do they get them? One almost t-boned me off of Brazos St. The worst part was he was looking at me and seemed like he waited cause he turned into while I was passing him at a stop sign. Lucky for my superb driving and no one was coming on the other side plus my only vehicle else I would be driving something new lol. The title of the company is a good name though cause they are a waste.