She was so kind! I came in last minute to get my dress straightened for an event Saturday night and she was able to do it in 15min no no charge I will definitely come back and use her again. So nice and understanding even after we miss communicated, she thought I said dress SHIRT when I ment dress SHORT read more

The dry cleaning was good, but late delivery. Nevertheless, I recommend this establishment.

I've been coming to Southbay Cleaners for 10 years now and I gotta say this: Ngoc and Hong are the kindest and most hard-working business owners you will ever meet. They've been taking care of all my tailoring and dry cleaning needs since 2016. Their work is of the highest quality and the most competitive prices in town. And they do this all with grace and joy. Bless this beautiful family and their business. I absolutely love them and I promise you will too. read more

Southbay Cleaners - My son, me, Ngoc, and Hong. Always a treat seeing them!! - Sewing & Alterations Near Me - San Jose, California

My first time using a dry cleaning service and it was such a wonderful experience with Southbay Cleaners! I had to get my wedding dress cleaned and called multiple places, but ultimately I chose Southbay Cleaners because of the proximity to me, communication, friendliness, and transparency with pricing. I decided to preserve my dress as well. It was finished in a timely manner during the holidays and returned to me in a neat box. Also had my husband's suit dry cleaned here. Ngoc and her husband are the sweetest people. I genuinely felt like a valued customer and will 100% come back next time I need dry cleaning :). read more

I had to have some laundry and dry cleaning done on short notice during a work trip. The lady was so kind and friendly and helpful it almost brought tears to my eyes. I highly recommend this family business. They may not be able to do everything, but they will certainly try their best to help you. read more

I've had the hardest time finding a South Bay place that does affordable alterations and measures for you - until I tried Southbay Cleaners. I came in on a random weekday and asked for 3 linen pants to be significant hemmed. The owner was so nice, and she measured me right away. She and her husband are incredibly warm, and you can tell from their customer interactions they're well-loved. All 3 pants were ready less than 24 hours later for 70$ total. I will definitely be coming back here for all my hems and alterations. read more

their prices are ridiculous $25 for dry cleaning a pair of pants, $35 for hemming.. I get it they need to make a profit but gouging people it's too much will not be going there again.. and they ask for cash so this tells me they cheat on their taxes.. sneaky! read more

I recently visited Southbay Cleaners to drop off a bridesmaid's dress that needed some love and dry cleaning! It was my first time here and Ngoc was an absolute gem to work with. I dropped it off in no rush, and she was able to get it cleaned within a few days and give me a call to let me know it was ready. I was happy with the final results of the dry cleaning and with the cost. On top of the good value, this is clearly a family-run business, which I love to see and support! read more

The lovely couple who own this dry cleaner are amazing! They are so kind, caring and happy people. They greet me as if I'm family they've known for years. Their dry cleaning was professional, prompt and fair prices. I had 4 pieces (jumpsuits, blazer and dress slacks) and they all look beautiful. One of the owners even noticed my blazer button was coming undone so she fixed it for me! I didn't even mention it initially at drop off; appreciate the attention to detail. I will definitely be returning and highly recommend! read more

The worker called me cheap, even though she was overcharging me. I went here to get a dress altered. I bought the dress online for $85, cheap materials but I was okay with it as it was a bridesmaids dress I had to wear. The worker wanted to charge me $80 to alter the dress. I felt this was extremely high in general, but also considering the dress was only $85 and made with simple, thin materials. She proceeded to call me cheap and I immediately attempted to walked out. She stopped me and grabbed the dress out of my hands and proceeds to take out the pins from inside it she pinned. Extremely aggressive and un-kind service. I don't think she had any right calling me cheap for not wanting to pay $80 to alter a simple dress that was only $85 to purchase. read more

I didn't use their services, but I had a flat tire and the owners let me park in their spot for two hours waiting for a tow. Although I can't attest to the dry cleaning, I can attest to their kindness and generosity. I'll definitely use their services in the future. read more

Amazing couple! Love this place for the service and the fact that it's right down the street from me. Hong and Ngoc provide the best hospitality and treat you like quality. I love that they remember the stories I've told them and are always asking about my husband and baby. They do great work, even when you need a quick turn around, and the price is great for the service and quality that you receive. Support this lovely couple! read more

What can I say? Tailors perform miracles. After losing 85 pounds, I was so fearful that my wedding dress was unsalvageable. Luckily, the expertise of the owners proved me wrong. Not only did they take it in once but twice as I continued to lose more weight. They made my dreams come true. Professional, kind, and impeccable attention to detail, they helped make my special day even better. They were even able to tailor my reception dress a week before the ceremony. They made me a lifelong customer. Forever grateful. Thank you! read more

Southbay Cleaners - Reception dress nipped and tucked to perfection - Sewing & Alterations Near Me - San Jose, California

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Just moved to the San Jose area and was looking for a dry cleaner. I also was about to head out of town and was in a bit of a hurry to get my clothes dry cleaned. The couple who owns Southbay Cleaners were so kind and accommodating. Prices were definitely reasonable. I highly recommend them and will be back! read more

Amazing service everytime we walk into this wonderful establishment. It is a family owned business that makes you feel like you are apart of their family every time you come in. We just got a coat and some slacks tailored here, and they went above and beyond our expectations, they made the clothes look brand new! You can tell everything was done with time, care and love. We always come here for all of our dry cleaning needs! Thank you again Southbay Cleaners for amazing service!!! read more

Seriously the best place in the bay to get your dry cleaning/alterations done! + Ngoc and her husband are so friendly!! I always leave with a smile on my face :) + Prices are unbeatable + The quality of their work is amazing Totally recommend taking any of your dry cleaning/alteration needs here!! read more

I like this place. The owner, Ngoc, is very good at altering my dress, and also the dry cleaning for my boyfriend's suits is very quick. I will come back to this place in the future for dry cleaning and alterations. Ngoc and her husband are very nice and they have good customer service. read more

I was told I could pick up my dry cleaning Friday evening or Saturday at 10am or later but when I showed up Saturday at 10:30am the store was closed. I called the phone number on the door but there was no response. I really need the suit being dry cleaned this morning but can't pick it up because the shop is closed during published opening hours. I waited until 10:40am and no one showed up. This is a complete lack of responsibility and customer service. We probably will need to go out and buy a suit because these shop owners are horribly unreliable and irresponsible. read more

Southbay Cleaners - Opening hours and phone number. - Sewing & Alterations Near Me - San Jose, California

I can't sing enough praise about Ngoc & Hong! These folks are not only great business people, but have wonderful personalities and professionalism! They are always smiling, bright and warm - love them! I brought my wedding dress to them for extensive alterations, and they did so in a blink of an eye - without any debate or hesitation! I feared my idea for a overhaul was going to be too much or too crazy, but they just said, "ok!" and made it even better than I thought! They took part of my long laced train, and converted my strapless into a halter optional dress! I then brought my lace gloves "idea" and my dog's kippah, and they even did those, too! I was moved to tears when I saw everything done. They even fixed all the beads that had fallen off without me asking! Bring not only your dry cleaning to these exceptional human beings, but your craziest of projects, too! Hats off to the best dry cleaners/alterations business EVER. They have made a customer and friend for life!!!!!! ~ Christine read more

My daughter recommended this cleaners after having her wedding dress tailored. The quality of cleaning is superb and the friendliness of Hong and Ngoc are remarkable. Highly recommend Southbay Cleaners for all cleaning and tailoring needs. read more

Update: 7 years later, still great customer service and quality work. My husband got his wedding tuxedo tailored here and they did a great job! I overheard some of our friends and family telling him how great the tuxedo fit. Overall, great prices and quality work. What more can you ask for! read more

Friendly, family-run business that does a great job on pleated skirts! It might not be the cheapest, but they take really good care of your clothes and the price is reasonable if you only need some clothes dry cleaned periodically like I do. read more

I was in dire need of getting some clothes dry cleaned. They're extremely delicate, so I needed to find a place I could trust. Looking at reviews and through friends' recommendations, I decided to try Southbay Cleaners. And boy, am I impressed... and satisfied! I had a stain on my jeans that would not go away no matter how hard I tried. I was pleasantly surprised when the stain was gone without any damage to the material! All the lint and dog hair from my jacket were completely gone. The service was great - a cute little ma and pa shop, they are incredibly sweet and friendly to all their customers. Their eyes lit up when I spoke to them in Vietnamese lol. My clothes came out way faster than I expected. I got them all back and prepped in a couple of days. If you're looking for a new place to stick with forever, give this place a try! read more

I'm from out of town and flew into San Jose for a wedding. I had two dresses for rehearsal and the wedding and needed both to be pressed and cleaned for the next day. This place was VERY accommodating to my next day deadline and the price was very fair. The owner was nice and very flexible. I wish I had paid more than he had charged me because not many places allow such a quick deadline. Definitely would recommend this place 110%!! read more

7+ years later and this is STILL my go-to place for all alterations (countless bridesmaid dresses, slacks and jean hemming) and dry cleaning! I even have dry cleaning service at the office -- which I tried it for the convenience factor -- and went back to Southbay! Plus, Ngoc and her husband feel like friends to me (they are the friendliest and most accommodating business owners). Their pricing, quality of service, and level of customer service, honestly, cannot be beat! read more

I've been very unimpressed with their work, after using them for a few months. * They hemmed jeans, and didn't use a chain stitch. These are jeans! * Very slow turn-around on clothing * Irregularly open. As others have mentioned, don't *ever* try to show up at 8:30 (when they claim to open). No one will be there. I wouldn't trust them with any tough work, and certainly not with any alterations. For cleaning a shirt, they'd be fine ... if they were open. read more

I've used SouthBay for years and they are as good as it gets for my needs. I use them primarily for washing and pressing work shirts and occassionally for dry cleaning and mending and they have always met my needs. So washing and ironing is pretty boring stuff so the husband and wife team really differentiate themselves by their service. They've been quick to learn names and anticipate needs and they own their brand - they are the brand! If only all businesses could act and feel this local. read more

Ngoc is awesome. Her work is exceptional. I had a bunch of pants shortened with original hem, very happy with her craftsmanship. Also had a couple of my favorite old pants patched up, tremendous!!! read more

I LOVE this place!! Ngoc is so amazing, my fiance loves her too. She is so funny and nice that we come here just because we always have a better day when interacting with her! She gives superior service. Once I was running late when picking up my fiances jacket. I called and she told me to not worry. She said "Angelina I'll keep the store open just for you so please don't rush and get here when you can" . I was so so relieved, and she truly is such a caring person who will take care of whatever you need done. I will not go anywhere else when I need a cleaning, or a patch! Awesome job Ngoc! We love Southbay Cleaners! read more

Amazing experience, super friendly and kind. I got my blazers and skirts altered. Pads removed for the blazers and skirts needed to be expanded. read more

I found Southbay Cleaners on Yelp; desperately in need of altering a bridesmaid dress for the weekend. From the moment I walked in, I was absolutely taken care of. Ngoz is such a sweet woman who dedicates herself to trustworthy customer service. She fitted the dress and promised to have it done by the following night. Sure enough, Ngoz worked her magic and made it happen! She turned the dress from mediocre into dashing. I am so pleased with the way it came out, how quickly it was done, and how lovely I was treated. The service here is great! Definitely recommend alterations here and I will certainly be back for dry cleaning. :) read more

Sweet, courteous, conscientious and engaging owners of this business did what I asked them to do... very satisfied! Will definitely return if I need any other alterations or possibly for a dry clean! Thank you so much for fixing the tops I ordered online so I wouldn't have to figure out how to get rid of them. Rather, I can actually wear them! :D read more

So pleased with the services at Southbay Cleaners! I brought my wedding dress in last week to get cleaned (my wedding was July 2017, I was embarrassed how long I waited to bring it in and honestly did not expect them to be able to get all the dirt out. But they did! They were so incredibly friendly too! The cost was what I expected, $120, good luck finding much cheaper around here. I will definitely be going back to this place for future needs. read more

Southbay Cleaners - Before - Sewing & Alterations Near Me - San Jose, California

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Walking distance from my place. Dropped off a men's dress shirt Thursday night for pick up next day. Owner was so nice and told her it'll be ready by 5 Friday. She called my husband early friday letting him know it was ready because she knew we were worried about not getting it on time. Shes great!! read more

This dry cleaner is exceptional. They always do a nice job with my clothes, taking special care with all of our dry cleaning needs. Tailoring has always been done well. The staff are very polite and a very fast working. I've been going here for months and never disappointed, they do an amazing job. Overall: highly recommend read more

I was "Cleaner" browsing. I have this ten year plus old pea coat that I've been taking extra care of because it's finally starting to show its first signs of wear and tear. It's had a few buttons replaced, strengthened and the ink of the tag that says it's size is now barely legible but it's still so comfy that it still deserves a lot of tender love and care. So much so that it cant be washed at any old hole in the wall dry cleaners just to save a buck. So looking around, asking around and even web surfing around on google and even here on yelp this place comes up in my search results. So I thought "it's in San Jose, it's off Winchester" and with the yelp reviews and even the one verbal recommendation I got from a close friend of mine, "I'll do it"!! So I grabbed my coat, folded it up, told my pea coat not to fall apart and drove about eleven miles to finally get it dry cleaned. And boy oh boy was I not disappointed!!! I dropped it off, said my goodbyes, and had the loneliest drive back home. I know what your thinking but believe me, it was practically my linus baby blanket. So, the turn around time for the coat was decent, the price was fair but I kid you not, the hands of these employees must be blessed because they had totally resuscitated my decrepit old coat! It was intact, it didn't stink and it was made soft again! Needless to say it's still my favorite jacket to wear. So yeah, they did a banging job. Blew my expectations away and the whole timing of it was like I was being given signs all throughout the day that this place would be great. Even when I had first made it to the counter to mention and reiterate the importance of my coat retaining at least it's coarseness when relinquishing my coat with minor doubts, I saw a very thoughtfully written card by a customer about how much they appreciated their quality of expertise and just at that very moment a very attractive women walks in with a few garments saying, "oh yeah, that's my card. I come from san Francisco over here because they're that good." I was reassured that I would be safe and that this lovingly mom and pop store was no act, but they actually care about your things as much as you do. And I know you're thinking they must have cast a spell on me but FUCK, I'm sold! So hell yeah I'll be back. The only trouble I will say that I had that isn't really their fault was on my way finding this place I did miss the turn into the plazas parking lot because they're not a corner store it was in the middle of two intersections and I had to make a u-turn to come back because it was hard for me to see if they were in that plaza to begin with. All in all I say if you're going to dry clean your clothes then you obviously care about them a bit more than stuffing them in your own washing machine so you might as well get it done here. And who knows, you may even fall in love. read more

Thank goodness for these ladies! As a busy mom with two jobs they are angels! Really nice detailed cleaning and they definitely are far better than any other service I have used in the area. I intend on using them every month. My house hasn't been so clean since I moved in. Thank you South Bay Cleaners!! read more

I have been a customer since 2011, I will not go anywhere else. They always come through when I need a quick turn around or a difficult repiar. They are very friendly and I feel like part of the family. read more

Awesome customer service. Same day for a suit and 4 shirts at 10am. Owner did a special trip to get the clothes cleaned. Wow!

I got my pants hemmed here. It was well priced and I got it back the same day. Love the way they look and they used original stitching. Would recommend. read more