Didn't diagnosis my vehicle, but also didn't charge me…read more Just wanted to throw parts at it.

Got a tire insurance and every time I have an issue with my tire, I have to go all the way to…read moreMooresville it get it looked at even though I live in Statesville. They make it so inconvenient that you wait the whole day for them to even look at a nail in your tire. Then even though I have the most common car, they still had to order a new tire. I go home and they call me and said I have to co.e back so they can take a picture. They are so inconvenient, lack knowledge of their job. It's all well and good when your spending the money but when it comes down to fixing something then they really string you along. They act like they are doing you a favor but that is why your paying extra. Called customer service 4 times, and no phone call back. But if they think things went well they call you like a depth collection to get a positive review. All a scam.

So .... here is my experience with this dealer. I contacted yesterday regarding 2 cars, the red…read moreAudi R8 and the Range Rover Evoque. Both cars are listed as having gone through a water damage reconditioning after being acquired by this dealer through the auction network. They tediously outline their water remediation techniques on their website, but not being satisfied by the description on the website I called and spoke to one of their reps. I went through most of the line items on their remediation procedures to confirm they actually do that for their cars. I was told the two cars I was interested in had level 1 water exposure, defined by them as having water up to the rocker panels but not infiltrating the door seals. Nevertheless, they removed the carpet and numerous other items inside to just "be sure". I was told they didn't have any documentation on how much damage was done or how the insurance claim presented. Like others, I was told the car was a part of a larger claim that just happened to be mixed in, as insurance companies do not have the time to go through the process of assessing every claim. So I felt pretty good. Their ebay reviews are nearly perfect, their other reviews on similar platforms equally as impressive. I thought to myself, damn, I am going to purchase all my cars from this place moving forward. BUT, today I woke up and decided to do a little checking. I entered the vin numbers for each car and sifted through the first couple pages of results before I stumbled on the site, www.plc.ua/en . I entered the vin numbers for each car and was surprised to see the results. The website shows alarming photos of the car before the dealer reconditioned it. The photos clearly show water had gone into the cabin and reached the fuse box in the footwell on the passenger side. After seeing these photos, I asked the dealer to send me a photo of the fuse box in the passenger wheel well. NO RESPONSE. I wanted to see how well they cleaned up a key component on a flooded car. I wanted to do a before and after comparison. I guess they were too busy to send me one photo of a car I would have spent $80k on. After doing the research and reading other reviews on this platform I decided I will never buy a car that has a recorded accident or any flaw with the title, from any source ever. It just isn't worth the risk. It's astonishing they are selling cars for well over $100k that have been flooded. I was able to find the truth simply by doing a 30 minute search. The same truth I am sure they have as well. If I can find it why wouldn't they do their own due diligence before making their investment. And if they are so proud of their work why don't they show you the before and after photos so you feel secure in your purchase? Thank god I didn't buy anything from them. Proceed with caution and do your own research on the cars they sell. Ask questions and demand the right answers, or proceed at your own risk. I have uploaded a few photos of the car they say didn't receive any water infiltration into the cabin of the car. Notice the parts all over the ground, the carpet pulled away from the floor, and the residue from the water damage on the fuse box. Not cool.

Bought my son a nice car here. I believe they were transparent with the salvage/repair process. We…read morefound a good car in great condition with low miles. We will be back to buy our next car here. Price was right and the process was easy.

One of the best dealerships around with friendly staff and the most helpful regarding information,…read morerepairs, or deals. I didn't expect to acquire a car but with haste and perseverance they got me into one.

I am very disappointed in Edge Motors in Mooresville, NC. I purchased a 2008 Toyota Tundra in July…read more2020. Not EVEN TWO WEEKS later, the check engine light comes on. It drove a little funny, so I took it to the shop to get an assessment. Turns out, the transmission was bad!! I had to go through the hassle and extra expenses of getting it replaced. I feel that Edge Motors patched up the transmission just to get a sale. This is unacceptable! I am very dissatisfied with the quality of car they sold me!

Experiences: 5 Stars for Sales, 1 Star for Finance**…read more If you are going to buy a vehicle at Randy Marion Subaru, you need to do two things: Ask specifically for Josh Toler in sales, and brace yourself for Keeley Murphy in the finance office. I recently purchased a 2026 Subaru WRX Premium for my son. My experience with my sales consultant, Josh Toler, was an absolute 10/10. I am a very detail-oriented buyer; I calculate my own taxes and fees down to the penny and negotiate strictly on the Out-The-Door price. Josh was incredible. He didn't play the typical dealership games, he didn't try to hide numbers, and he was completely transparent. He even communicated with me on his actual day off to ensure my exact target price was approved and ready for a 5:00 PM closing. He is honest, straightforward, and earned every bit of a 5-star rating. Unfortunately, the Finance Manager, Keeley Murphy, completely ruined the vibe of what should have been a celebratory milestone. We went into the back office with our agreed-upon numbers and our down payment ready. The second we politely but firmly declined his pitch for extended warranties and protection packages, his entire demeanor flipped. The friendliness instantly vanished, and he became completely dismissive and cold. It was a very obvious *"let's just get this over with"* attitude, treating us like a chore he had to rush through simply because we weren't buying his high-margin extras. He then tried to stall the delivery by claiming we didn't have the "proper" insurance binder required to release the car. We didn't let that stop us--we simply went online and generated the exact required insurance documents right then and there. Yet, even after handing him exactly what he asked for to finalize the deal, his attitude remained completely checked-out and transactional. It is incredibly disappointing that after such a smooth, honest negotiation with Josh, the final step of the process was handled by someone who clearly stops caring about the customer experience the second they realize they aren't making a back-end commission. **The Verdict:** Go see Josh Toler. He will treat you with respect, work hard for you, and shoot you straight. But when it is time to sign the paperwork, be prepared to hold your ground, double-check your math, and don't let Keeley Murphy's dismissive attitude ruin the excitement of your new car.

I have several Subarus and Randy Marion Subaru in Mooresville is hands down the best dealership…read more Frank in the sales department took care of everything for me. He found the vehicle I wanted, was knowledgeable about the vehicle and made the purchase process painless. I would highly recommend Frank to anyone looking for a new vehicle.

I had a wonderful experience at Keffer Kia Mooresville! Morris made my car buying experience…read moreseamless. I love my Carnival and have already recommended this location to friends. Couldn't be happier, thank you Keffer Kia!

ust a reminder on how dishonest the people are. Timmy should read that How to be a Christian book…read moreon the shelf behind his desk. UPDATE V2: Went to court today. I lost!! Rick showed up with an invalid copy of the "We Owe" document showing they owe me nothing. He had the version of the document I signed before we signed the document reflecting the agreement to repair the suspension that I attached here months ago. His document was not in my package at all. It just goes to show they will not only lie to you but place their hand on a bible, and lie to a judge under oath. As I said previously...unethical and dishonest. I suppose I'm done.....Maybe I purchased a used GMC Denali from Keffer Kia. I got home and realized there was hail damage and remnants from highway paint, and broken running boards. During the purchase we found a suspension problem and in writing they agreed to repair the issue. After a couple of BBB complaints they agreed to finally take the truck in. I got the truck back after almost 3 weeks and nothing but the partial hail damage repair. The costliest part (the roof) was never touched. I still have the suspension problem and now have to hire a lawyer. On 10/22 I asked for the gap insurance and service plan to be cancelled ($5500). They claim they sent a refund to the bank but as of today 2/5 It is still not showing credited to my account. They gave me an image of a check but that means nothing. I can write a check for a million dollars and put it in my desk drawer and it means absolutely nothing. Jason told me the sales folks were suppose to inform any prospective buyer the auto assist running boards were broken. That was not disclosed to me until 2 months after I purchased the truck. Really disappointed and unhappy I have to get a lawyer involved but I've tried everything to reason with them. I have been buying cars since before most of these folks were born and these people are the most dishonest and unethical people I have ever worked with. I'm left with $2500 for hail damage, $2300 for suspension repair, and $1900 for running boards. I already spent $800 trying to remove the highway line paint. UPDATE: Tired of playing. I paid to have a lawsuit filed today.- 2/6

Waited a week for a truck they had to get fixed, vehicle numbers were set an stone before I go up…read morethey take 5k off my trade in after it was already agreed upon a week before hand Do not recommend

A stand up company. What a pleasure. Would recommend this dealership to anyone. Buying a car can…read morebe a difficult and exciting experience. This company knows how to treat its customers.

My truck was tired and starting to show its age. I texted Kellie at Mooresville Ford to see if…read morethey had any inventory that fit what I was looking for. He provide profiles and pictures of several vehicles. We started a back and forth on one particular truck and after several exchanges we agreed on terms. Kellie had the truck detailed and paperwork started. When I arrived Salesman Scott presented me with a beautiful blue Ford Raptor. I was given time to thoroughly inspect the truck and I agreed to buy it. Scott was courteous and kind and extremely knowledgeable on all the workings of the truck. My time at the dealership was minutes not hours. Manny the Finance Manager was great and went over all the fine lines of the contract with no pressure on buying any extras I wasn't interested in. We completed the process in a few minutes and was then introduced to Ray the Sales Manager. Ray made sure that I was satisfied with my purchase and that the staff who assisted did a good job. I told him everyone was extremely professional and courteous, and that I had the BEST car experience I've ever had. I highly recommend trying Mooresville Ford for your next vehicle purchase. They made me feel right at home!

I don't know about the rest of the building cause I never made it past the lady at the desk. I…read morepurchased a new truck a couple weeks ago and it was damaged in an accident last week. I went there with the intention of getting a quote of the damage so I could take it to my insurance rep then get it fixed. That didn't happen. The lady was asking all sorts of questions that I couldn't answer and the answers I gave her was not to her liking. I really didn't think it was up to her to determine who was gonna pay the bill since the accident was not my fault and it shouldn't have any bearing on just getting a estimate.That is why I pay for insurance. I realized she was not going to give me a quote and I didn't want the conversation to escalate. . I just want to get my truck fixed without a bunch of drama. To say the least I was a bit irritated and I definitely won't be getting it fixed there! I'll take my business somewhere else. I spent the last forty years in body and paint and if worse comes to worse I'll fix it myself..

quick lube, service department; potatoes, other potatoes... The story I heard is that long ago a…read morethought was thunk to construct stand-alone buildings to handle the basic service needs of the motorcrafting public: oil changes, tires, headlights and that sort of thing. the idea was to provide expedited service while keeping the dealerships uncluttered... except that the dealers just sort of merged the quick service concept into their existing properties, facilities, and staff and here we are with a slightly improved customer experience at the same old place... so you pull up and a service writer comes out to discuss your needs. simple requests are handled quickly and competently by trained professionals in the comfort of a FoMoCo dealership. have a look around and consider replacing your current ride... that's why you're here, isn't it? my NC vehicle inspection took maybe twenty minutes while I waited in the spacious comfort of Mooresville Ford looking at some new cars and a couple of pre-owned in between sampling the Wi-Fi. Hard to complain so I won't.

I took my ford F250 into this shop last week because my blinker was clicking too fast which usually…read moremeans a bulb out (I brought it in last month for the same thing and they said it was fine). They now diagnosed it and said it was a Cyliniod that would be $300 but warranty was out. I brought it to Honest Auto Repair.They did a safety check and found a light bulb was out and they replaced it for free. I would be very careful to use this sort of dealership for auto repair.