Absolutely fantastic service and pricing (they also price match out the door which is great). Their…read morestaff is knowledgeable, friendly, and efficient while not pushing services upon you. The service quality is top notch along with their certificates for tires; even their tire repair policies are quite good. Would highly recommend and will be returning for future tire needs.

I needed my front tires replaced, so I went online, ordered, paid, and scheduled an appointment,…read moreall in about five minutes. On installation day, they texted a link so I could let them know when I'd arrived. The link also let me check on their progress. They took me right away--no waiting, and I was out the door within 45 minutes. They even repaired and changed a good tire that had a nail in it, free of charge. Service was friendly and efficient. I highly recommend making an online appointment, but they take walk ins, too. Thanks to them, I feel safe in my car again!

I had a great experience. They fixed my flat and installed 2 new tires. Everything was timely.read more

This place has changed ownership. I followed him over from Oil Change up the street. Friendly…read moreguy, quick and professional. Make an appointment.

they are the best I went to have my windshield wiper replaced. my car died in the parking lot…read more They me a jump, tested the battery and helped me with that as well. they were so kind and efficient.

Been going to Black's Tire stores for years. The Apex location always delivers great service and…read morefair prices. Highly recommend

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

I am new to the area and, unexpectedly, my car took a turn for the worst. I contacted a couple…read moremechanic shops, but they were unable to help me. When I called Christian Brothers, I had the pleasure of speaking with Heidi. She was very helpful from the 1st phone call, and throughout the whole process. I was able to bring my car in right away and they got to it the next day. After a thorough inspection, I was sent multiple videos and pictures of the findings, along with a breakdown and prioritizing what my car needed. Again, Heidi was very knowledgeable and walked me through step-by-step answering all my questions. She was very patient, kind and understanding while I made decisions. It can be overwhelming dealing with car problems and I really appreciated their help and will be back!

I visited the Just Tires location in Apex,(thanks Ms. Downing for your immediate assistance) where…read moreJohn is the manager, after experiencing a very disappointing situation during my previous visit to another Just Tires location in Wake forest ,NC. During that visit, there was confusion and disagreement regarding the work that was supposed to be completed on my vehicle, including concerns about my tire sensor and whether certain services had actually been performed. Unfortunately, I did not feel that the situation was handled professionally, and I left feeling frustrated and unheard. When I visited the Just Tires location in Apex, John, the manager, completely changed my experience. He took the time to review everything, made sure that all the services that were supposed to be completed were actually done, and provided me with records to confirm what had been completed at the Apex location and what had not been done previously. John also took the time to explain other issues that I need to address with my vehicle, which I greatly appreciated. I cannot begin to thank him and his staff enough for their professionalism, dedication, and the level of customer service I had grown accustomed to receiving from Just Tires. John continued to apologize for my previous encounter and genuinely wanted to make sure I was completely satisfied with the services rendered. His willingness to listen, investigate the situation, and make things right truly meant a lot to me. Thank you again, John and the entire Just Tires Apex staff, for your excellent service, professionalism, and for making me feel valued as a customer. You restored my confidence in the customer service I have come to expect from Just Tires. Michele

I had an appointment at 6. Drove two hours to get there. They DONT HAVE CONVENTIONAL even though…read morethey advertise it in their website. Then claimed they couldn't do my oil change at 6pm (my appointment time) and they close at 7pm. He claimed the guy working was already in a bad mood for having to work late. As a customer I was fine paying for higher than conventional but to not do my oil change because you have staff issues or staff that doesn't want to work is unacceptable. I would not recommend. You are going to go in expecting one thing and you'll get bamboozled ending up wasting your time and spending more money. I ended up going to MR TIRE IN APEX. They took me in short notice. GO THERE. Their reviews are higher as well.

Used them several years ago and they were great and had great prices. Had to go to a dealership for…read morea computer issue and was told we needed new tires and brakes. Took the car to Fussell and they determined that we didn't need either and did the state inspection. If you want honesty and a good deal these are the people !

Friendly staff, great service. Fussell has serviced many of our work vehicles, we highly recommend…read morethem!

I took my car to the Apex NC location which happens to be a half mile from my home…read more Went in early to get my new tires spin balanced after rotating my tires and discovering two wheels with no weights. The tires were not installed at Mavis!!! I was simply asking about getting them balanced. I was quoted $60 to do it. I thought that was fair. After the car was pulled in the bay they told me is was not $60 but $120. I not so politely told them they are scammers and I was leaving. Beware going there. Very unprofessional and argumentive. I do NOT recommend that shop for anything. SCAM bait and switch.

I was a long time customer of NTB (before Mavis took them over) - and the tires I purchased there…read morefor my car have a lifetime wheel rotation and balance policy (which I paid additionally for). I brought my car into Mavis for a rotation and balance under the policy and was told by the service manager there that they'd do it one last time - but would no longer honor the policy thereafter. He was so nasty and snide about it - I could sense the glee in his voice. After that experience, I'd rather pay someone else to rotate my tires than ever set foot into Mavis for anything! I'd give them 0 stars if I could. They turned this loyal customer into someone who will NEVER use them again - and will scream to anyone else who will listen not to use them as well!

Had a great experience here! They're owned by Apex Car & Truck Sales next door. Dale, the Gen Mgr…read moreof Downtown Automotive, is so nice and does great repairs! I had a issue with the window continually rattling when closed on the car I bought from Mike next door. He sent me over to Dale to install a new motor in it and it works great now! The waiting room is clean and comfortable too, which is always appreciated!

Excellent quick service! I was given the runaround by another auto shop. A friend reverenced…read moreVictor at downtown apex automotive and I will only use them from now on. Dependable and honest!!!

Chapel Hill Tire undoubtedly has THE BEST CUSTOMER SERVICE of any business we have ever used. They…read morewent way above and beyond when we picked up a screw in our son's car while driving our three grandsons to the movie theatre - On Grandpa's BIRTHDAY no less! Chapel Hill Tire did everything possible to ensure that we and the grand-boys got to the movie in time! They offered to drive us to the movie in Fenton so we would not miss the show, and gave us options between repairing and replacing the tire. Chapel Hill Tire worked extra hard to ensure the work was done (we opted for repair) quickly so that we could whisk off to the movie and save Gramp's birthday! Hooray! I could not be happier with our service, and we will be customers for life!

Very disappointed! After making an appointment for a tire rotation on tires I bought from Chapel…read moreHill Tire, I showed up on time. Was told it would take about an hour (which is a long time to rotate 4 tires I think.) I walked around outside, got a text saying they were working on my car, so I go back and sit in their small waiting room. 45 minutes after my appointment I'm told they had not started the job and it would be a bit longer as there isn't an open bay. That is really poor communications and planning on their part. I left as I had been there long enough and wasted enough time. I bought my tires there as it is close to my home - tire rotation is included in the price you pay. I never thought it would not be handled in a timely manner.

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

Terrible service! I…read moreaccidentally made my appointment for Wednesday 10/30/24 instead of Wednesday 10/23/24 but brought my car in Tuesday afternoon 10/22/24 and got checked in. No call or text Wednesday 10/23/24 so I called at the end of the day and was told they hadn't started working on the car yet but I was in the queue for the work to be done in the morning. I called today Thursday 10/24/24 and they still hadn't touched the car! And that's when the mechanic told me the appt. was for the 30th. I realize it was my mistake on the scheduling but why didn't the check in lady tell me I had the day wrong? And why didn't someone notice yesterday when the car was sitting there all day? And why did they say the car was in queue to be worked on in the morning? I'm on my way out of town for a family emergency and this messed me up so badly. I've been calling all over to see if I could get a rush job on the work. Really terrible service and I will never go back here or recommend them. Update: I appreciate the businesses response but there was another aspect of this situation that bothered me. When I realize the date mistake I asked the guy who answered the phone if they could squeeze me in. He said: if someone who has an appointment doesn't show up or cancels we can get you in. But I can't make any guarantees. I kind of expected that he'd try to see if he could accommodate me but he just said sorry...can't do anything. And I would feel differently if he had at least shown some empathy.