I have been going here now for two or three years since it was named "Fast Lube Plus." I appreciate…read morethe speed of service, and everyone has been very kind so far. I believe I haven't been tricked into anything or paid more for any standard service. I feel it's fairly priced for the time and labor. Also, I call ahead to see how long I have to wait, and they're always accommodating.

Carlton, the manager, and Sunny were excellent in providing quality service. I found them to be…read moreefficient and able to communicate effectively. For me, communication was key as was the level of expertise their business provided. I intend to make their business my go to for routine maintenance of my Honda Civic. I live in Cary. Even so, the Apex location is within my driving radius. Additionally, they provided the cost-effectiveness I'm looking for in this area of the Research Triangle Park.

Great service and great folks. I take 4 cars in for regular maintenance. I highly recommend.read more

Modern Automotive in Cary, NC is the best repair facility of the many that we have used. First,…read morethey are honest and trustworthy. That relieves an incredible amount of anxiety on our part. They don't make a repair which is unnecessary. They don't try to scare you into agreeing to have expensive, unneeded repairs figuring that the anxiety of not having them done would encourage you to OK them. They don't continually try to up sell you on unneeded services as many dealership service departments do. They even verified that new tires that our tire dealer said that we needed were not needed now because the current tires were fine wrt tread wear and other features. More anxiety relief. They also do top-quality repairs. We have taken our two vehicles there for the past three years, one of which is almost 30 years old. Some repairs appeared to us that they may be undoable but they have solved every problem. They only use manufacturer replacement parts which may cost a little more or delay a repair but are likely to last much longer than using cheap generic parts but then charging the manufacture prices. Their labor charges are entirely reasonable. The manager, Will, is incredibly knowledgeable and capable of running a three-ring circus if needed. Because of their outstanding service, it is typical to have to wait a couple of weeks for an appointment.

One of the challenges one faces when relocating somewhere new is building a new network of service…read moreproviders you can trust. Finding an honest, trustworthy, quality mechanic is one of them. After doing some extensive research on local mechanics around Apex/Cary, I decided to try Premier One after reading some positive reviews on Brian and his shop. And I'm glad I did! Have been going back for all my automotive work ever since. I've needed a few things done on my cars over the last year, and Premier One has done a fine job each time. Brian, the owner, and Chase, the manager are both honest, down-to-earth, professional, and dedicated to providing the best for their customers. This was apparent when I first dealt with them. They won't feed you a bunch of BS and recommend a ton of unnecessary stuff that "needs" to be done, using scare tactics that so many other garages use. In one case, I had a special situation with my suspension, and Brian worked with me to get the job done. As far as cost, their prices are competitive. Quality of work and customer service go a looong way when you're spending hundreds, if not thousands, of dollars on your car. I definitely recommend giving Brian and Chase a try.

I've been going to Premier One Automotive for my two VW's for years. I can't recommend the shop…read moreenough. From the front office to the techs in the garage, they are polite, thorough and fair. Brian, the owner and his shop are top notch. Finding a mechanic you trust can be challenging - definitely recommend Premier One Automotive.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

Quality Plus is our go-to when our Subaru isn't feeling up to more adventures…read more All of the staff are friendly, helpful, and welcoming. If available, they have loaner vehicles or do shuttle service which is such a great add-on to their amazing customer service. If you are waiting, there is a waiting room with comfortable seating and magazines for reading. They give you a call during the waiting process to update you on your vehicle. We never feel pressured to purchase unnecessary extras but are informed when there may be future visits. The best thing though, is the cookie they put in your car when you leave. Those cookies are delicious and it's a nice touch to their service.

The best thing about Quality Plus Automotive Service is the people. No, it's their customer-centric…read moreservice. No, it's their pricing. No, it's their quality work. No, it's their compassion and sense of humor. No, it's ...well, EVERYTHING! This was my second visit to the Wake Forest location, and my 2017 Mazda6 has not run this well since I bought it in 2017! They have performed some larger items, and much to my surprise, the cost was much less than the dealers in Raleigh. Unlike the dealer, I didn't have to take the car back for a second visit to get the initial repair fixed!! To top it off, they replaced the battery in my key and vacuumed out my car without asking. And the cookies they leave on the dashboard are delicious. As long as I am living within a 2-hour drive of the Wake Forest location, I'll be a loyal customer. Thank you to the great folks at the Wake Forest location!!

As always excellent customer service and great service work. Have used Creech's for years. Highly…read morerecommend them for your car repair and service needs

I bought my car in already knowing the issue but another diagnostic was what I was expecting. Great…read morejob on the diagnostic and great job on the repairs. Their parts are covered under warranty. A bit pricey but definitely worth every penny

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

I am new to the area and, unexpectedly, my car took a turn for the worst. I contacted a couple…read moremechanic shops, but they were unable to help me. When I called Christian Brothers, I had the pleasure of speaking with Heidi. She was very helpful from the 1st phone call, and throughout the whole process. I was able to bring my car in right away and they got to it the next day. After a thorough inspection, I was sent multiple videos and pictures of the findings, along with a breakdown and prioritizing what my car needed. Again, Heidi was very knowledgeable and walked me through step-by-step answering all my questions. She was very patient, kind and understanding while I made decisions. It can be overwhelming dealing with car problems and I really appreciated their help and will be back!

The guy on the phone was super rude, very short and exasperated on simple queries about the car…read more Then took forever to get the parts. When it came to price, we negotiated a certain price to complete the service. But when I reached there to pick up the car, he "asked" (exhorted) higher price than what we negotiated for. Then didn't allow us to take the car until we paid the higher price. Never going back there and don't recommend to anyone.

Excellent and fast service, friendly people. I use their services for many years and I am never…read moredisappointed