I needed my front tires replaced, so I went online, ordered, paid, and scheduled an appointment,…read moreall in about five minutes. On installation day, they texted a link so I could let them know when I'd arrived. The link also let me check on their progress. They took me right away--no waiting, and I was out the door within 45 minutes. They even repaired and changed a good tire that had a nail in it, free of charge. Service was friendly and efficient. I highly recommend making an online appointment, but they take walk ins, too. Thanks to them, I feel safe in my car again!

Went to get car alignment done. Once it was complete, the…read morecar would skid on turns and steering became loose. Went back in to get it fixed, told them the car was driving fine before it, it has some side damage, so when the manager went and checked it he said it was due to that. A little odd that accountability couldn't be taken by the arrogant manager, who offered a 'free alignment check' for an issue they caused. Once that was done, the car is still unfixed, damage caused by DiscountTire, with management having dishonest practices and inability to take accountability. The car is now dangerous to drive as one nudge off center at speeds above 50 will skid back tires. Though they will try to milk out as much money from you as possible, so go here if you want that.

I had a great experience. They fixed my flat and installed 2 new tires. Everything was timely.read more

This place has changed ownership. I followed him over from Oil Change up the street. Friendly…read moreguy, quick and professional. Make an appointment.

Been going to Black's Tire stores for years. The Apex location always delivers great service and…read morefair prices. Highly recommend

I brought my truck first thing in the morning. I was out an hour and half. That's replacing two…read moretires, balance and alinement.

Provided an overall inspection. Took great care of myself and the vehicle. Also, had alternative…read moreoptions to get to and from!

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

Dan, I pulled into…read moreJust Tires with my car smoking from the hood. Dan and his crew dropped everything to assess the situation. I was really impressed with the service and the way it was handled. Dan called for the part and his guy rushed it over and had me up in running in the same day. I added a fluid flush and oil change on top of the hose replacement. Thanks to Dan and his crew I will continue going there for all my auto needs they can take care of. Phil Hallman Coastal Federal Credit Union

This place was great! They topped off all my fluids and filled up my tires at no extra cost and…read moretire rotation was included in price. Friendly staff and wait time was a little long but expected.

Friendly staff, great service. Fussell has serviced many of our work vehicles, we highly recommend…read morethem!

I went to change my two front tires and change my brakes, I was standing for a couple minutes the…read moreworkers were just ignoring. And finally one of them came up to me and asked me 'what's going on' and I told her what I needed and she replied with an attitude, we are going to lunch in fifteen minutes so you're gonna have to leave your car here and somewhere we also have some people a head of you. There was no one at the shop beside me and my pregnant wife. I told her that I can't drive the car because it's very dangerous i need to change the brakes, but she couldn't help me at all. She was very rude and has no idea about customer service.

Huge shout-out to Zavier and the entire service team at Mavis Tires & Brakes. They were absolutely…read moreawesome. We came in with an emergency after discovering a nail in my daughter's tire. She needed to get back to school out of state the same day--a four-hour drive--so timing was critical. Even though they were short-staffed on a Sunday, they moved us straight to the front of the line and took care of us quickly and professionally. The team was kind, efficient, and truly went above and beyond when we needed it most. We are so appreciative and grateful for their help. Highly recommend!

Went in for a NC state inspection. The staff was quick and prompt with getting my car inspected…read more They actually went above and beyond, and assisted me with a faulty oil change prompt on my car, which I was very appreciative of. The state sets the price of the inspection, so I can't comment on prices, but overall I was very happy with my experience.

Chapel Hill Tire undoubtedly has THE BEST CUSTOMER SERVICE of any business we have ever used. They…read morewent way above and beyond when we picked up a screw in our son's car while driving our three grandsons to the movie theatre - On Grandpa's BIRTHDAY no less! Chapel Hill Tire did everything possible to ensure that we and the grand-boys got to the movie in time! They offered to drive us to the movie in Fenton so we would not miss the show, and gave us options between repairing and replacing the tire. Chapel Hill Tire worked extra hard to ensure the work was done (we opted for repair) quickly so that we could whisk off to the movie and save Gramp's birthday! Hooray! I could not be happier with our service, and we will be customers for life!

Very disappointed! After making an appointment for a tire rotation on tires I bought from Chapel…read moreHill Tire, I showed up on time. Was told it would take about an hour (which is a long time to rotate 4 tires I think.) I walked around outside, got a text saying they were working on my car, so I go back and sit in their small waiting room. 45 minutes after my appointment I'm told they had not started the job and it would be a bit longer as there isn't an open bay. That is really poor communications and planning on their part. I left as I had been there long enough and wasted enough time. I bought my tires there as it is close to my home - tire rotation is included in the price you pay. I never thought it would not be handled in a timely manner.

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

Terrible service! I…read moreaccidentally made my appointment for Wednesday 10/30/24 instead of Wednesday 10/23/24 but brought my car in Tuesday afternoon 10/22/24 and got checked in. No call or text Wednesday 10/23/24 so I called at the end of the day and was told they hadn't started working on the car yet but I was in the queue for the work to be done in the morning. I called today Thursday 10/24/24 and they still hadn't touched the car! And that's when the mechanic told me the appt. was for the 30th. I realize it was my mistake on the scheduling but why didn't the check in lady tell me I had the day wrong? And why didn't someone notice yesterday when the car was sitting there all day? And why did they say the car was in queue to be worked on in the morning? I'm on my way out of town for a family emergency and this messed me up so badly. I've been calling all over to see if I could get a rush job on the work. Really terrible service and I will never go back here or recommend them. Update: I appreciate the businesses response but there was another aspect of this situation that bothered me. When I realize the date mistake I asked the guy who answered the phone if they could squeeze me in. He said: if someone who has an appointment doesn't show up or cancels we can get you in. But I can't make any guarantees. I kind of expected that he'd try to see if he could accommodate me but he just said sorry...can't do anything. And I would feel differently if he had at least shown some empathy.

UPDATE: Stellar service for a quick oil change and an inspection as always. The problem: bill came…read moreto $182.37. Granted it was synthetic oil - but are you kidding me? $152.37 for an oil change (State Inspection was $30). 10+ year customer. Unlikely will be returning. Sadly. They also informed me they don't accept coupons off their own corporate website. So be aware.

The most efficient service center I have ever been to. They get cars in and out; most efficient…read moreplace. After being told from another place that gets cars in a "Jiffy" that they could not work on my car, this place was able to do the car inspection, have it into the system and out the door before I could even finish a small bottle of water "and was in the 90s that day" This place is the only place I will take my car to, to get my state inspection. They are worth every penny. They are hard working, friendly and efficient.