What an absolutely incredible experience. I LOVED Dr. Lehmuth. The team there is friendly and…read moreaccommodating. I wouldn't hesitate to recommend them to friends and family. If you need a Dentist this is the one to go to!

Dr Guilfoy did my tooth extraction was very kind and gentle. Brenda assisted was a fabulous…read moreassistant.

Everyone in that is office is so nice. Dianna knows my anxiety about coming in and does everything…read moreshe can to keep me calm. Dr. Guilfoy always takes time to talk. I never feel rushed or uninformed. I wouldn't go anyplace else.

This practice changed ownership, and since Dr Schertzer and team took it over it has been…read moreincredibly unprofessional and disappointing. My family and I were long-time patients who came in for regular checkups and additional visits, yet multiple small cavities were completely missed. Those same cavities have now progressed into large, invasive procedures that could have been avoided with proper care and attention. What's even more frustrating is the lack of accountability. We have called repeatedly to ask how these issues were missed while we were actively being seen, and no one will return our calls or provide an explanation. This is, without question, the worst dental experience I've ever had. Between missed diagnoses, poor communication, and unprofessional management, I would strongly caution others to avoid this practice and look elsewhere for competent, reliable dental care.

Overall this office has been the average dental experience. I was in need of new retainers recently…read moreand asked for some to be made. The office took measurements and sent off for them. When the retainers (looked a lot like invisalign) came back, the top one didn't properly fit. I was told to try them out and that they can be uncomfortable initially, so I did. It was a struggle to get the top one on and even worse/more painful getting it off. The retainer ended up breaking. I took it back and was give a replacement, which also had the same issues and also broke. So again, I went back and asked to have my upper teeth reassessed and a proper one made. Instead of correcting the issue, I was given 5 of the improperly fitting ones...it would have taken less than 5 min for them to use their machine and try again, but instead they ignored my issues. Most expensive piece of plastic that doesn't work that I've ever purchased. Won't return.

Dentists are great. The front office is incompetent. One office administrator told me she'd send…read morethe information off to the insurance company to pay the claim. When I called back after paying a very large sum, I was told that my Kingston Dental was out of my insurance company's network and I'd have to submit the claims myself. Another frustration... I booked an appointment on the phone with a scheduler for a crown and teeth extraction, when we arrived they told me we'd now have to go to a oral surgeon. Rather than validate my frustrations, they were more focused on saving their own bottoms. Would not recommend this office, even though it's right by my house.

I'm not a fan at all of the dentist. I had a bad experience from a prior dentist office and was a…read morelittle scared to go to a new office but I knew I didn't want to go back to the prior dentist. My boyfriend has been going to Kingston Dental and referred me to them and I am so glad he did! They are very professional and caring. They explain everything in detail and make sure you are comfortable. I will definitely be back and highly recommend them to anyone who may ask!

Chelsea is an amazing dental tech who does my cleanings. I really like Dr. Drew. Staff is…read morefriendly and they are great at answering the phone. My dental experience has been positive. Dr. Drew is a left handed dentist and because of neck issues I need a left handed dentist and I am happy to say he is very likable and competent. Recommend.

This place is ridiculous. They canceled my appointment because I did not call them back to…read moreconfirm. Nowhere in there communication to me shows that if you don't confirm, it will be canceled. I took time off work to get here and very disappointed by their unprofessionalism. I even prepaid for this work. Go elsewhere!!

Aspen Dental on Chippewa Street: I do NOT recommend this office, despite most of the staff was…read morefriendly. The hygienist opinion was that I needed a deep cleaning and for this deep cleaning I should have paid over thousand dollars despite my insurance. The dentist said they would treat me before this deep cleaning was not done. Even the lady at the front desk was arguing that I need a deep cleaning when I wanted to schedule a normal appointment for a regular cleaning. I went for a second opinion into another office of Aspen Dental. They told me that no deep cleaning is needed, because I have healthy gums. Deep cleaning is for inflamed gums. I seemed to me that the management in the Chippewa office wants to make money and not really treat and help people. Be aware of this! Go for a second opinion if they "demand" deep cleaning.

First time visit as a consultation. It is so hard to change any doctor or even office…read more The building is nice, a small and bright waiting area where I checked in and took a seat. Initial staff on the phone and at check in were pleasant and friendly. I met with a hygienist who took the time to explain things to me, how the office ran, what the dentist would do, super helpful and nice. I met the dentist, Dr. Chet Welker. He was super friendly and used humor to put me at ease. I got some x-rays, and color image photos that showed things in a way I hadn't seen before. So cool! The dentist looked at my teeth and all that were of concern to me, explained all in a manner that was helpful. Both of the two I met with made my decision that I would like to continue as a patient. I have a cleaning appointment scheduled and need to call and schedule time for an old cavity repair as well as the difficult job of quitting my old dental office.

This place is so cute, the staff is so nice, the Dentist is so knowledgeable as well as his…read moreassistant! On top of it..... my birthday was a couple of days away they only knew by paying attention to detail. I have never been here before and after my teeth cleaning the front desk lady went across the street and got me a cupcake and birthday card!!! I will forever be a client!!!!

After moving, it was hard to find a dental office that would take my insurance and finally found…read moreCarondelet Park Dental. I've been coming for over a year now and not only are there services affordable but they also try to be considerate and timely with appointments. I've had Jan as my hygienist for a few appointments and she is kind, polite, and helpful.

Very friendly staff and the doctors were thorough and helpful. I had a good feeling walking in and…read moreit proved to br so.

This dental practice "fits me like a glove". From the moment I entered the office the front desk…read morehappily greeted me and my daughter. I've been thinking implants would be the answer to my lost teeth but the dentist explained her plan of care for me and made sure I understood. The patient teaching was outstanding. From the Xrays to the temporary crowns, they insured I was comfortable which reduced my anxiety. The dental hygienist made sure I didn't feel pain during the deep scaling. In terms of payment plans I was approved on the spot for Care Credit. After my treatment I was given products to care for my teeth and gums, as well as written instructions to follow. I want to thank Dr Favor, the Hygienist McKenna the dental assistant Shanya who took my X-rays and put on my temporary crowns. I look forward to my dental prosthetic and ability to eat different foods. . Everybody was patient and respectful. I never felt rushed. They strive for excellence and it was met. I'd give them a 10/10 and now look forward to continuing my dental care with Aspen Dental in Melville

Overpriced and unpleasant experience…read more The office manager strongly pushed me toward a loan for dental work while I was dealing with a painful dental infection. In that situation, I agreed to the financing, but after reviewing it later, I returned and was fortunately able to get 98% of the loan refunded. The dental work ended up costing significantly less elsewhere than what I was originally quoted. I was also told that a 29.98% APR was reasonable because I could simply pay it off. I'm young, but I understand how costly that kind of interest rate can be. My first visit wasn't terrible, but it felt uncomfortable to be pressured into a financial agreement that seemed excessive. I also signed up for the Aspen Dental savings plan. A few months later, when my wisdom tooth started coming in, I became concerned and scheduled what I understood to be a free emergency screening covered by the plan. While I suspected my wisdom tooth was the cause of the problem, I wanted to make sure it wasn't something more serious, such as oral cancer or another infection that might require antibiotics. However, I was told they would not see me because I did not intend to use their services for the extraction. That made little sense to me since I was trying to use a benefit included with the plan and simply wanted a professional emergency evaluation. Instead, I was told to see my regular dentist. Overall, I felt the office was more focused on selling expensive treatment and financing than on patient care. Between the high costs, the pressure to take on expensive financing, and the refusal to provide what I understood to be a covered emergency screening, I would not recommend this corporation.

8 years. But not anymore. Upsells and staff turnover…read moreabound. Every visit I was told something new that I was doing wrong. Then charged for it. Hygenists are great, but when you see someone new every time... It becomes more business than personal service. I'll move on now.

Nearly a year after not receiving ANY services from Francis Park Dentistry (having found a MUCH…read moremore professional and pleasant experience in another office) and having been assured back then by the office that I'm settled and square with them financially, I received a bill from FPD for $112. No explanation, no reason. This was almost a year after I severed all association from them. I'm going tomorrow (if they're choosing to abide by their posted business hours) to see what explanation FPD has for me. This place is a quagmire. Don't step in it. (Stopped in [10/14/24] and spoke with a friendly office manager who negated the $112 invoice and gave me a printout assuring me of my zero balance. I'm glad to be loose of them.)