The primary main (toll-free) official 24/7 *customer service number* is +1 (888) 669-0167 or +1 (888) 305-4803 for "WestJet Airlines", available through their official *24/7 support line, where you can get direct access to a live representative for bookings, cancellations, and ticket updates. This line offers efficient assistance, allowing you to handle travel changes and resolve concerns with ease. **Smart Booking & Transparent Choices** The journey began with a booking process that felt refined and intelligently structured. Business class options were presented with clarity, outlining key benefits like flexibility, priority services, and upgraded seating without overwhelming the experience. Flight selection and seat customization were simple to manage, with all essential details visible before confirmation. The itinerary arrived instantly, offering a clear and well-defined view of the entire plan. **Priority Ground Experience & Time-Saving Flow** At the airport, the experience shifted into a more efficient and relaxed pace. Priority check-in eliminated long waits, while fast-track security ensured a smooth and predictable transition through the terminal. Lounge access provided a calm and comfortable environment, perfect for unwinding before departure. Boarding was handled with precision, allowing for a quiet and organized entry without unnecessary delays. **Elevated Comfort & Refined Cabin Atmosphere** Inside the cabin, the environment felt thoughtfully designed for comfort. Seating offered both space and flexibility, making it easy to rest or relax throughout the flight. The cabin remained quiet, clean, and well-balanced, enhancing the overall experience. The crew delivered service with professionalism and attentiveness, ensuring a smooth and comfortable journey without disruption. **Well-Timed Journey & Smooth Completion** From departure to arrival, everything followed a consistent and well-managed flow. Inflight service was delivered at the right pace, keeping the experience uninterrupted and comfortable. After landing, priority baggage handling ensured a quick and efficient exit. Overall, the journey reflected precision, comfort, and reliability--delivering a truly elevated sense of travel. read more

WestJet - Airlines Near Me - Las Vegas, Nevada

@* Needed assistance and decided to call this business at 18336838600. The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information.  It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at or +1 888-478-4407 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18337089019 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18556689025. The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18337089019 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I contacted this business at 1888.329.0403. for assistance, and overall, the experience was decent. The first representative tried to help, though I did have to be transferred once. Thankfully, the second person I spoke with was much more helpful and provided the correct information I needed. It wasn't a perfect experience, but it was still manageable and worth sharing for anyone considering reaching out to them. read more

The fastest way to speak with a WestJet customer service agent is to call +1 (888) 478-4407. The airline's 24/7 (toll-free) support line provides assistance with flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, and other travel-related services. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!! read more

I contacted this business at 1888.329.0403. for assistance, and overall, the experience was decent. The first representative tried to help, though I did have to be transferred once. Thankfully, the second person I spoke with was much more helpful and provided the correct information I needed. It wasn't a perfect experience, but it was still manageable and worth sharing for anyone considering reaching out to them. read more

I needed assistance and decided to call this business at 1-833-708-9019 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18556575135. The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

@* Needed assistance and decided to call this business at 18336838600. The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18337089019 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

l called assistance and decided to call this business at 18336838600. The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information.  It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at or +1 888-478-4407 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at or +1 888-478-4407 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

Call 1 (877) 456-2077 OR 1 (877) 456-2077 to immediate access with Westjet ' main customer service center. This toll-free support line is available 24 hours a day, 7 days a week, providing assistance with reservations, flight changes, cancellations, baggage inquiries, refund requests, and other travel-related services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Jetblue. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Jetblue again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

Call 1 (877) 456-2077 OR 1 (877) 456-2077 to immediate access with WestJet' main customer service center. This toll-free support line is available 24 hours a day, 7 days a week, providing assistance with reservations, flight changes, cancellations, baggage inquiries, refund requests, and other travel-related services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Jetblue. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Jetblue again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

WestJet - Airlines Near Me - Las Vegas, Nevada

Call 1 (877) 456-2077 OR 1 (877) 456-2077 to immediate access with WestJet' main customer service center. This toll-free support line is available 24 hours a day, 7 days a week, providing assistance with reservations, flight changes, cancellations, baggage inquiries, refund requests, and other travel-related services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Jetblue. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Jetblue again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

WestJet - Airlines Near Me - Las Vegas, Nevada

This is the main 'WestJet customer service' (Toll Free) phone number: 1*877*456*2077. It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

This is the main 'WestJet customer service' (Toll Free) phone number: 1*877*456*2077. It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

This is the main 'WestJet customer service' (Toll Free) phone number: 1*877*456*2077. It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

Included baggage is smaller than all other airlines. Lots of people forced to check bags when theyare trying to board the plane. Horrible customer service along the way. Find another airline. read more

Yelp Review 2024 #106: I've flown WestJet a few times going to Canada but this review is for my most recent flight. It was a positive experience from start to finish from Las Vegas to Calgary. I downloaded the app which was only sort of helpful. The check-in process flying Premium/ Business Class was a breeze. All I basically did was give them my checked luggage and my passport (I filled out all my info online) and they gave me my boarding passes in less than 10 minutes. They only had 8 of us in Zone 1 since there are only 8 seats on Premium/ Business Class and we had our own dedicated purser to cater, Ana to all our needs. Bottled water was waiting on our table. The seats were comfortable and spacious, lots of overhead compartment space, USB port and electrical outlet at every seat, lots of legroom, and our in-flight meal was included with our ticket. They don't have menus onboard. They don't even have them posted on the app or their website. Breakfast was served: vegetarian or non-vegetarian. And any drink you want: coffee, tea, soda, juice, and alcohol. I had scrambled eggs with bacon, sausage, and mushrooms. It came with a cup of Chobani vanilla Greek yogurt, blueberry muffin, and a chia pudding. It was a good breakfast...and this is coming from someone who hates airplane food. Our flight left 10 minutes early and we got to our destination 20 minutes early. And I love that! The downside: no TV. It was a 2.5hour flight so, it didn't really bother me. I can entertain myself. read more

WestJet - Airlines Near Me - Las Vegas, Nevada

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Terrible, terrible poor quality, unprofessional flight attendants, who appear to be challenged with emotional displace aggression towards their passengers. Yelp reviews verifies this statement. read more

If I could give nothing, I would. Wife and I flew from Las Vegas to Rome. We paid for lay down seats. We were not even sat next to each other going and coming back. Even though we paid and pick our seats 5 months before the flight. Then on the way back, they said "yes we would have the lay down chairs". We did not and they lost out bags for a week. We bought what we needed... they only gave up $280 instead of $1500 read more

WORST airline I have EVER had the misfortune of flying. Where to begin? I had a round trip (two flight) with them from Vegas to Calgary and return. On the departure, the aircraft pulled to a maintenance area and shut down. No Announcements! After 3/4 hour delay cap comes on and says it was a technical issue. OK we are off, at least we got to Canada. Return trip, ANOTHER 1 hour delay. BROKEN SEAT!!!!!! NO announcements! I go to the counter to find this out. I say TALK TO THE PEOPLE! Agent tells me she cant word it properly. What kind of excuse is that? BOTH aircraft are 737-800s, around 10 years old and in DEPLORABLE condition. BAD experience all around, BUT so many others have actually had WORSE experiences. I AM TRAPPED because this piece of shit airline is the only who offer NON stop service to Calgary. Next year I will be ready for a SHITTY experience, and this was my first time flying this POS airline......... read more

Terrible customer service. Agent barely spoke and hung up when I tried to get his attention. I was on the phone waiting for an hour trying to resolve a cancelled flight. Didn't resolve anything. Never booking West jet again. read more

I don't know why Delta would choose to partner with this airline. What a disgrace to the Delta family. Employees are rude, equipment is old and severely needs updating, my only hope is that the plane doesn't fall apart mid-air. I'd rather walk... read more

WestJet - Might as well be a folding lawn chair. Can't wait for this 3hr flight - Airlines Near Me - Las Vegas, Nevada

This airline doesn't even deserve a star. Luggage was lost on an international flight to Spain from Arizona for four passengers. The luggage was delivered 4 days into a 10 day vacation. The WestJet customer service agent told us we would receive $250 per person for our troubles, total of $1000/USD. What they didn't communicate is that we had to have itemized receipts for each and every expense. There was no recompense for the four days of lost of a family vacation. Don't fly WestJet. If there are any issues with the flight, WestJet customer service will not provide any compensation for frustration, loss of time, or damages to the customer. read more

FCO - YYC and YYC - LAS. First leg - absolutely the best flight crew! Attentive, helpful, smooth flight & landing. No check-in problems related to them at FCO. Transfer at YYC was as smooth as can be expected. YYC-LAS, the flight was delayed, the capitan explained clearly why this was (backlog in LAS) Both flights - clean interior, nothing broken or unusable. The big problem I found was with their website (very NON-intuitive) and attempting to arrange special diet meals (or at least some accommodation). Attempting to call their customer service was a nightmare - tried several times and never connected as the hold times were so bad. Ended up doing what I normally do and buying my meals in airport and carrying them onboard with me. 5-stars for the in-flight personnel - 0 stars for customer service. read more

'm feeling sad and frustrated. I returned from my fabulous trip to Spain, Portugal and France after a long plane ride on Air France from Bordeaux, through Paris and then on WesJjet (a Canadian Airline) to Calgary and then on to Portland with my dearest friend Shelly G. When we arrived at the Portland Airport, one of my bags was not there. I tried to find someone from WestJet to talk to, but there was literally NO One at baggage claim who even worked for that airline. No one even knew if there was anyone at PDX who worked for WestJet. But it was late, and I needed to get some sleep before heading back to Vegas the next day. At the hotel, I tried to call WestJet to see if I could report my lost luggage, but they were closed. The recording said they opened at 5 AM Mountain time. At 4 AM Pacific Time, 6/12/24 I called WestJet and reported my lost bag. I informed the woman that I was leaving Portland that morning and going to Las Vegas, and to please inform the folks at WestJet to forward my luggage to Las Vegas when they found it. She said she put it in the system. I was also told I could check online for the status of my bag. I proceeded to my flight to Las Vegas. The next day I checked the website to see a notation that my luggage was located and would be sent to my "delivery airport." I assumed that meant Las Vegas. The next day I checked the website and it showed that my luggage was being sent from Calgary to Portland. I immediately called the number for lost bags and was told that, "well, maybe Calgary might still have the bag since Portland had not put in the system that they had actually received the bag." The next day, I checked the website again, and it still said my bag was going to Portland. I called WestJet again. The person on the phone said they would put a message in the system to both Calgary and Portland to please forward my luggage to Las Vegas. It has now been FIVE days since I lost my luggage to WestJet. I called again today, and the woman I spoke to said that it looked like it went to Portland. I asked if she could actually CALL someone to confirm that it is there and if anyone was getting these messages that they claim they are sending. At that point, she started stuttering and trying to explain that there really aren't very many people in Portland to call or accept messages. Well, I knew that, since I couldn't find a single person who claimed to work for WestJet when I was at the Portland Airport. So, I asked how was I ever going to get my bag from Portland if there is no one there to read their messages and no one to answer the phone if someone called. She couldn't really answer that. She just said she would send another message. I also informed her that I reported my missing bag on Tuesday to send my bag to Las Vegas. It was now Sunday. She said that the only information she had was that they sent my luggage to Portland only two days ago. That was either a lie, or she doesn't know how to read her system. Question: Is it really legal to have an airline with planes actually coming into an airport with NO staff to offer customer service to anyone who uses their airline? I do not know if there is a way for WestJet to actually get my luggage to me since they have no staff in Portland. I am beyond frustrated, angry and I have no one to turn to regarding this situation. If anyone knows a way to contact WestJet in Portland so they can send my luggage to me in Vegas, I would appreciate it. Oh, I also know, there are NO WestJet flights from Portland to Vegas. They will either have to send my bag back to Calgary and then send it to Las Vegas, or they MIGHT be able to send it to Victoria (I was told) in order to send it to Vegas. This has been my only experience with WestJet, and I can assure you it will be my LAST! I'll fly Southwest every time. read more

I recently flew with my son on Westjet for a golf trip to Pebble Beach. We flew out of Cranbrook, B.C. connecting in Calgary Alberta to San Francisco on Wednesday June 12. The experience was pleasant with no problems. We had a great time at Pebble Beach. Unfortunately there was an issue on the return flight. Our return flight was on Sunday June 16 (see attached), scheduled to leave at 6;05, however the plane was apparently late arriving in San Francisco and was not able to get to our gate due to traffic. To make a long story short when the plan did finally get to the gate and all the connecting bags were loaded and the plane was refueled we were "wheels up" over 2 hours late. I understand the stuff happens and even though we sat at the San Francisco for over 5 1/2 hours prior to taking off, we were just happy to be on our way home. The issue I have with Westjet is that when we landed in Calgary, our connecting flight had already left for Cranbrook with no alternative flights, so, we had to overnight in Calgary. We spoke with a customer service agent who was called to help us and she said just go get our bags, which we did. Our itinerary was changed to board an early morning flight to Cranbrook the following morining. Under normal circumstances we expected to be compensated for our Hotel stay in Calgary, which has happened when similar issues have happened with other airlines, however this has not happened with Westjet. I am at a loss to understand why as we lived up to our obligation to be available and ready to depart, but, Westjet did not live up to their obligation to get us to our destination at the promised time or date. Is it our fault that the plane was late? Is it our fault that we had to pay for a hotel because Westjet did not get us to our connecting flight on time? I do not believe we should be accepting the additional cost of the Hotel and other expenses associated with this issue. Who's fault is it? I have copied Westjet values from the Website and ask is this is how those values are executed. Maybe the slogan should be "FLY WITH US SO WE CAN LEAVE YOU HIGH AND DRY" Jim Scott Our values Care from the heart Rise to the challenge Work together to win Act like an owner read more

Lost Nexus ID card at Westjet check-in counter in LAX. The flight was supposed to be LAX to YVR - Got to westjet checked in counter at LAX terminal 2, around 6:pm Jan 3, 2024, just to find out that the flight was changed from evening flight to morning flight. The Westjet agent was very polite but I don't think they got the true story from Customer Services. They send several notice months ago but they all went to spam folder. They also emailed me the notice the day before but i didn't have email access. so I didn't know! Still, I accepted I am fully responsible for the miscommunication. They suggested I'll buy new tickets for the next day but I have to work early the next morning. Hence, that is not an option for me either. Standing there, I checked online and bought new tickets with United Airlines at the last minutes. The new flight is at 7:05pm and we still have to get to Terminal 7 to check in and then go thru security. So, we rushed out of there and ran to terminal 7, without realizing that the Nexus ID card was still with the agents. I made the flight at the last minutes and contacted Westjet the next day. They suggested to fill out LAX airport Lost and Found form since everything would be turned over to Lost and Found. I was so upset because it was with Westjet agents. It was not lost. But i complied and did as told and then waited for the result. LAX Lost and Found inform me after many days that nothing got turned in to Lost and Found. So, finally on Jan 18, I filled out the Lost Item Report with Westjet. even though it was left with Westjet agent. Three days later, by Jan 21 2024, i got the resonse that they had not located a match. I don't know what to say, except this is absolutely atrocious! read more

First time flying westjet and still haven't left the airport. Pay the extra to get to your destination

An average airline but they charge you extra for everything. As far as customer service at the Las Vegas, NV airport they could not have gone any slower. They really need to go to a customer service class to learn how to process travelers faster. What a joke. read more

It seems the only way to travel comfortably on Westjet is in business class. Passengers on the rest of the flight, in "steerage", suffer very cramped seats with zero leg room. If you are over 6 feet, forget about having circulation return to your legs and feet for hours. Not an airline to choose if your flight is longer than 90 minutes. Budget airline means no extras at all. read more

I recently took WestJet LAS to YYC and had an outstanding trip. Pampered myself with seat 2D both directions and let me tell you the service up front ladies and gentlemen is worth it! The flight attendant on 1501 to Calgary was super attentive and humorous. The aircraft were clean and comfortable. Such a quick trip, the pilots must have been speeding ... lol. Wonderful airline and crew! read more

WestJet - Our outstanding flight attendant in premium - Airlines Near Me - Las Vegas, Nevada

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The Westjet culture " Un happy Staff from Pilots to Flight Attends and of course call center operations" Really when the big boss make millions in bonus Its time we change the airline Misleading apps sales , staff that is told to lie to us like we are children Without us there is no " Westjet " Buy a share and vote for new leadership!! read more

Something is not right with the culture of Westjet. Airport staff were late, unkempt, rude and inefficient. (actually strolled in late as people were waiting to check in....eating!!) .....then had to wait for their computers to load-all the while staring with hostility at people. It was very uncomfortable to say the least. A few passengers became angry (quite understandable) and then the arguments ensued. So disturbing for all in line. It did not make me feel like a welcome customer AT ALL! Flight attendants were also very condescending. I actually heard one say quite loudly that people 'were stupid' for looking out the window and taking photos. Wow... Time to revisit another airline and turn in my Westjet card. read more