We were in Dallas on a girl's trip, and since thunderstorms were causing mayhem, our original…read moreoutdoor spa reservations were cancelled. I AM SO GLAD. was this 5 times the price? Yes. Was it 100x better than expected? Also yes. We all did the Trinity package, which consists of a massage, scrub, and facial. The spa facilities were gorgeous, and they thought of everything. Forget a hairbrush? They have disposables. Forget to shave your legs? No worries, shaving cream and razors are available. Alan was my masseuse, and my GOD whatever they are paying him is not nearly enough. Hands down it was the best massage of my life. The facial was pleasant, but nothing to write home about. It was altogether an incredibly relaxing experience, and I highly recommend it!

My bestie was given a weekend stay at the Omni as a gift from her daughter for her birthday. She…read morehad asked me to join her for a spa day at Mokara Spa, but when I went online and saw the price, I told her I could think of so many other things I'd like to do with the $500 charge. The evening before, I called her & asked if her other buddies were joining her and when she said no, I knew I had to go. I told her I'd just do the body wrap. I belong to another spa, much more reasonable. But I soon found out why the prices are higher - remember (in most cases) you get what you pay for. And she and I travel together a lot and have had fantastic spa services in Dubai, the Philippines, so why not here in my own backyard? I selected the Deep Ellum Body Treatment: Our signature body wrap is the one that gets the job done! Be ready for a night on the town by exfoliating the body with a revitalizing scrub. Then you will be cocooned in a restorative shea butter wrap to increase circulation, reduce water retention, and boost the skin's overall appearance. When my buddy & I entered the spa, we were warmly greeted and shown to the lounge area, where we were treated to cucumber slices for our under-eyes & snack bit and tea. After a few minutes of relaxing, we were ushered into separate rooms and I was introduced to my Masseuse, who explained what she would be doing and asked if I had any questions. It was a wonderful scrub, massage & wrap. After I was done, she walked me out and showed me the showers and told me to relax while I wait for my friend to finish. Yes, it is pricey compared to my neighborhood spa, but you are paying for the lovely view in the wonderfully comfortable lounge, the private showers and blow dryers, the small bottle of bubbly served with a champagne flute, the attentive staff and the luxurious products used. Most importantly the training and technique made my experience in November 2023 a very memorable one and I know I will return for another day of pampering!

Went here for my Birthday. I had dinner, it wasn't as crowded, some of the same individuals, that I…read morehave seen multiple times before, but I assume they have good taste as I do.

The Ritz-Carlton Spa Dallas: Almost $500 Per Person for the Ultimate Minimalist Luxury Experience…read more For my husband's birthday, we wanted a little five-star escape without flying to Hawaii or Fiji. So we booked two 100-minute couples massages for four people--almost $500 per person--and were promised something special in the Magnolia Room. Babysitters scheduled. Work phones muted. Husbands organized. Paradise, here we come. **11:00 AM -- Welcome to Paradise** We arrived to smiles and were told we'd be escorted to Magnolia after changing. Eventually, the ladies made it there. Our husbands did not. Apparently, "Couples Massage" at The Ritz begins by separating the couples and seeing whether they can eventually locate each other. Luxury team building. Magnolia was lovely: peaceful, elegant and so corporate-looking we had an urge to check our work email. The birthday refreshments? Gummy bears and sugary pretzels in glass vases. Nothing says "five-star celebration" quite like the CVS snack aisle presented in crystal. About 30 minutes later, our husbands finally found us. Champagne? No. Mimosas? No. Birthday setup? No. But perhaps we misunderstood. At The Ritz, **YOU are the celebration.** Why need champagne when you're breathing Ritz-Carlton air? Please be grateful. **12:00 PM -- FIND YOUR MASSEUSE** Massage time arrived. Our therapists did not. So began another complimentary Ritz amenity: "The Great Masseuse Scavenger Hunt." Eventually we found our way back, only to sit in an almost empty waiting room while therapists walked past us for about ten minutes, apparently looking for us. Perhaps invisibility is another complimentary wellness treatment. Finally: our luxurious 100-minute full-body massage with CBD oil and aromatherapy. **Welcome to Minimalist Urban Chic Massage™.** My request: firm upper body, medium lower body. My left arm? Apparently unnecessary. My right leg? Optional. My back? Touched so delicately I wondered if my therapist thought I was antique porcelain. Warm towels on my feet? No. Under my neck? No. Cold feet? -Customer responsibility. Cold neck? - Poor planning. Why warm the back muscles when we're barely going to massage them anyway? Efficiency. My massage ended before my husband's, leaving me sitting cold, listening to relaxing music and thinking, "I hope our friends are having a better experience." They weren't. My friend's husband came out with visible scratches on his back, which he said came from his therapist's nails. Now THAT is personalized service. Some spas charge extra for exfoliation. Apparently ours was included. **BUT THEN CAME CRAIG.** We didn't complain at the front desk because I didn't want to ruin my husband's birthday. I called management afterward, expecting someone to care. Enter "Craig: Defender of the Ritz" -- a man whose loyalty should be studied by military historians. I explained my massage. Craig defended the Ritz. I explained our friend came out with scratches. Craig informed me their therapists don't have long nails. **CHECKMATE, CUSTOMER.** Perhaps our friend scratched his own back while lying face-down. Perhaps a small woodland creature entered the treatment room. We may never know. I expected, "I'm sorry. This isn't the experience we want our guests to have." Instead, I felt questioned and dismissed. If the Titanic had Craig aboard, I imagine him standing proudly on deck saying: "With all due respect, ma'am, our ships don't hit icebergs." Craig, we salute you. Almost $500 per person taught us about "Minimalist Ritz Luxury" less massage, less warmth, less celebration, less customer service. More gummy bears. Luxury isn't marble, robes or a famous name. It's attention to detail, making guests feel cared for and listening when something goes wrong. And luxury isn't charging almost $500 for a massage because the building says Ritz-Carlton on the outside. If you're looking for paradise without leaving Dallas, keep looking. But if you're looking for an almost $500 massage, a complimentary scavenger hunt, optional body parts, cold feet, mystery scratches, CVS snacks in elegant glassware, and the opportunity to debate your own experience afterward... The Ritz-Carlton Spa Dallas has you covered.

Teresa was my technician and she was wonderful! The facial I received was so great and relaxing!…read moreI'll definitely be back to this location. The staff were very kind and welcoming.

I am blown away with this place. I came here with my mom on a Friday atnoon. Booking was simple I…read morejust looked on the website and booked via phone but you can book treatments online as well. The location is off royal and preston rd. Parking can be bad since the plaza location is busy. When you enter the place you'll see the oils and products at the store front. When they check you in, you'll be offered a hot neck pillow, hot tea or fruit infused water/kombucha shot to get you relaxed which I loved. My mom got a facial and I got the herbal back massage. My masseuse Paula was incredible, professional, kind, patient and extremely knowledgeable. I had never gotten a back massage before and I told her about my concerns and she even let me pray over her and the oils/ingredients before the treatment which I loved. It made me feel even more comfortable and the 50 minutes back massage flew by. I completely fell asleep it was amazing and I cannot wait to go back! Thank you so much for all the organic products, your professionalism and expertise!

I bought a gift card from here for $60 and I got 2 40 minute massages adding up to $80 and they…read moreonly let me use the gift card for $40 as a "compromise". The person who did my massage had to call their manager because they couldn't speak English to me and then the manager yelled at me telling me I need to abide by their rules when I was never made aware that gift cards are for treatments not amount was so rude on the phone need better management. never buy a gift card from here. I will not be coming back ever.

Relaxing experience, have started going weekly. The foot massage helps with knees and hips for some…read morereason.

Lovely massage place! We went for their 60 min valentines couple massage last week before the…read moresnowstorm with our Groupon deal. Everything about the experience was excellent. The place is nicely decorated, and their thoughtful touches with the complimentary macaroons & champagne for Valentine's Day made our experience even more romantic. Staffs were friendly and our massage therapist Rosi and Carlos (sorry if I misspelled) were amazing! I think we started our session a bit late or something but they went over the hour to make sure we got the full experience. She covered all the spots I mentioned - shoulder, back, feet, and knees - we were both very impressed! I had left my jewelry in the room and they called my number to inform me immediately when we were only 8 mins away. Such great service!! I would highly recommend coming here especially for the couples massages. If you're lucky and found a Groupon deal, don't hesitant to purchase it. They are very professional and I didn't feel forced to tip xx amount - but obviously you want to make sure they get tipped well for great services :) Tip: I wanted my massage done by a lady and they told me for couple massages, you're always guaranteed to get at least one lady massage therapist and the other staff will be based on availability. Good for ladies (like me lol) that are shy to get massage from a guy.

Husband and I had a wonderful couples massage today. I appreciate them constantly asking us on the…read more pressure and how we are feeling throughout. We found this great deal on Groupon and totally worth it. It's nice to find a place that uses unscented lotions and oils. As of Nov 9th 2019 there is some construction going on in the parking lot. My only con was the loudness from the construction people throughout the massage. The walls were shaking too and the noise was overly distracting. We couldn't enjoy the soft music playing. I would recommend this place to others but call to check that no construction is going on before scheduling.

Got a much needed foot and calf massage here. It's small, but clean and the staff are friendly and…read morevery good at what they do. Prices are very reasonable and you will feel fantastic afterward. Highly recommend visiting YaYa for a great foot massage!

I feel like a new person today. Had a 60 minute detox treatment yesterday. Excellent therapy and…read moreservice. I will be a regular now.

We got a Groupon for a couples massage here and loved the experience! They have a couples room with…read moreadjacent tables for you and your partner to have concurrent massages. Our masseuses were great and dialed the pressure to our preferences. I highly recommend for anyone wanting to have a relaxing experience - they really got those knots out of my back!

I had a great experience here! LaToya was very good at identifying what I needed and relieved tons…read moreof the tension I've been suffering from in my upper body. She was very intuitive in increasing the pressure on the sore areas that needed work. I used to go to Massage Envy and LaToya is 10x better than any of the staff over there. It's in a very cozy retail building off of Zang in Oak Cliff. I almost hesitate posting this because I want to tell all my friends about it first.

5 stars is insufficient about the experience w Ms. LaToya @ Infinite Possibilities Spa. A little…read moreabout my history w IPS..my first few experiences were when she was located near Mockingbird Lane. I got married, moved to Austin and tried my best to work in a facial while visiting family. Timing just didn't work out in my favor. Fast forward to earlier this summer and I moved back to the Dallas area and resumed my skincare this week. Ms. LaToya is extremely accommodating with scheduling and she gives you100% of attention during your service. I had a chemical peel facial and dermaplaning which was a great experience. We discussed my skincare type and plan of treatment to achieve my expectations and a review of my current products and processes. I am a product junkie and she does want me to use any products remaining that are appropriate for my skin (I appreciate the respect for my coins :-)! I am looking forward to my future appointments. Regina A.