My experience was not up to standard. There was no "welcome to the european wax center" or "thank…read moreyou for coming in today". The receptionist was very rude- she was short in her responses and was rushing me through the payment process. I haven't been to a European wax center for 10+ years so I asked if I could get the free wax, which she simply said "no". It seemed grimy and dirty in the front desk check in area with excess boxes around and dirty plexiglass at the desk. Then, my waxer did not even talk or spark conversation with me. (I know that an important part of a wax is the distraction...) I was the one asking the questions and keeping the conversation rolling. She didn't explain to me what she was going to do. It was hard to relax in her presence. In terms of the waxing- she would put on pretty large pieces/areas of wax. In my experience, I have had people use smaller strips so that it was more precise and not as painful. It also seemed like she lost her grip on the wax sometimes so she took smaller pieces of the larger piece of wax. I asked how much the inner thy add on would be and she said "$12", so I said that I would like to add it. (It was actually $20). At the end, I looked down and she missed some spots. I asked her to wax another strip where there was a HUGE line of hair (I have no idea how she missed it). There were some sparse hairs that she missed too and she told me to "tweeze them because it turns out I have very sensitive skin". I knew that I had sensitive skin.... I will not be returning due to their lack of professionalism and experience.

I have been coming here for well over a year now. Tayler, who runs the front desk has outstanding…read morecustomer service skills. She is so friendly, polite and knowledgeable. Jasmine is the person I see for my services and is efficient, meticulous, professional and a delight to be around. Another thing I appreciate about this place is they are very respectful of their clients time. I'm a busy working professional and don't have the schedule that would allow me to sit and wait in a waiting room for an extended period. The client as well as the business are held accountable and have a set schedule to keep. I know I will be able to make my next obligation with no concerns because of waiting. The prices here are also unbeatable. The packages have saved me a ton of money.

I came to R!ah with bright yellow hair, with dark roots from a grown out self dye job (ugh). I'm…read morestarting a new job on Monday and just needed some hair TLC to look like a professional. Heather did an amazing job foiling and toning my hair to give me ash blonde locks. Heather and the rest of the staff all wore face masks, sanitized their stations and sinks between clients and sanitized clients' hands upon entry to the salon. They also have you call when you arrive, and then come out to get you , in order to ensure the number of people inside at one time is controlled. Finally... I loved the ease of booking online. So convenient!! Thank you for giving me a great experience.

I have been going to Katie for a year. I mention to her to color the back of my hair. But no…read morestrikes were done in back. 8/12/2024 Edit: I just spoke with Katie and she called me to straighten out the situation with her. And I was happy she will fix the missed area.

Taylor did a wash, dry and style/curl for me. She was wonderful and did a great job! I would…read moredefinitely go back.

Permanent cosmetics- the best !!! I had Rhonda do my…read morepermanent eyeliner and microblade eyebrows- she is just fantastic! I had so many questions and she was patient and very much listened to what I wanted. She's the best!!!! I am thrilled !

I don't know how much experience Jess has with Asian men's haircut, but this is the best one I have…read moreever had since moving to Rochester. She is very friendly and professional. No wonder she is so highly rated on Yelp. Will definitely return.

My mousey grey hair had to go, I've lived with it too long and with spring coming I decided it was…read moretime for a change, I spotted her salon going by Century and had heard good things. So happy with the results, Jessica is my new hair stylist from now on.

Casey does a great job with her waxing services! Her studio is for both massage and beauty…read moreservices, which provides a relaxing atmosphere for an otherwise not-so-relaxing experience! It's hard to find good waxing services in the area, and she does a wonderful job!

From the owner: Brazilian Waxing Bikini Waxing…read more Eyebrow Waxing Full Face Waxing Back and Chest Waxing Half and Full Leg Waxing Spray Tanning Makeup (lessons, special occasion and weddings) Brow and Lash tinting 30, 60 or 90 Minute Facials (Customized to your needs) 30, 60 or 90 Minute Massages

I recently had my hair highlighted, cut, conditioned and styled by Mandy - I am very particular and…read moreshe did an amazing job! She made sure to meet my expectations no matter what it took - I highly recommend her!!!

Always a great experience with these ladies Love the nail…read moredips! They come out so sparkly and beautiful.

Kim is FANTASTIC at lashes! I have had my lashes done for years and she is professional and has…read morehigh standards. You will not be disappointed in her work. Schedule your lash fill with Kim (or a full set...) everyone will notice your eyes.

Had my signature facial with Kim and it was 5 stars! Fell asleep within 10 minutes and when I woke…read moreup my skin looked and felt great! I will definitely be back!

Nuha is amazing! I have been coming to her for years and have always been very satisfied with…read moreservice. I don't live in Rochester anymore but I always come back and book an appointment because she's amazing!

I was out of state and called for an appointment and she accommodated me. Real good service and she…read moredid my eyebrows very well. Really recommend her.