We've used these guys for years. Yes, some of the products have had issues. No, we've never had…read morethem ghost us or anything of the sort; in fact, they are always professional, responsive, and they honor their warranties. Henry has twice delivered to our place and helped me load an asset onto our back porch, as it's the only access door that's wide enough for these appliances. Again, ALWAYS professional, always polite, always honorable. We appreciate the brothers a great deal and will use them as long as they're in business.

These guys have the absolute WORST customer service and rude / condescending responses ever. Check…read moretheir Google reviews ouch. They wanted to purchase my brand spanking new washer and dryer set for $50/ea when they're in store selling for $499/ea and told me before I could even say anything that there's no room for negotiation. Even if I agreed with your price, you have no kind hearted service at all. They take discrepancies and your OPINION way too personal and will sh*t talk you to your face. Don't give them your money it's not worth, even if you found a good "deal" and it comes damaged or has maintenance issues, you're on your on.

My power went out again and guess what...no generator. I opened it up to see a coolant alarm. I…read morereset it. It popped almost immediately again. The coolant was full. I obviously changed to another company. They came out and said my generator had not been properly serviced at all. It was dirty and nothing had been done to service it. They also said the coolant sensor was bad and should have been replaced -- this is why it kept shutting down. I paid $185 x 2 for literally nothing. Very happy with my new group and highly recommend Generators 4U and Jason. He knows what to do and he treats the customer well. I knew so little about generators I had no idea I could reset the coolant alarm so easily and GSC certainly never told me.

Just PM contracted these guys pre-hurricane Harvey. Appreciate they were able to check my unit on…read moreshort notice. My previous contract with another local company had expired, I hadn't followed up to know and they hadn't either. There new rate was also a higher too. We'll see how it goes with GSC. They're local and said they are available 24/7

5 Stars, Great service, excellent communication, extremely knowledgeable and professional,…read moredefinitely highly recommended. Did not even have to remove the cover from my air-conditioning unit to diagnose it, had the part on hand to fix it, and was done in no time. Super experienced and knowledgeable technician, excellent pricing

Mr. Mike just came by and fixed our heater for a reasonable price. We have a very old system and he…read morewas very knowledgeable and confident working on it. Others that came by weren't so experienced, which is why we went with Mike. He's an honest man and we are happy to say we finally found our go-to person. If you have a/c & heating issues, go to him, you won't be disappointed!

Update: I received a call from the owner, Mr. Shawn,…read moreregarding my concerns, and he noted my issues with price communication and actual pricing. I gave him recommendations for future customer questions such as: 1. Have a written price estimate of the actual jobs that could be done before the work begins. 2. Purchase an inexpensive camera that shows the customer (and the technician) that the duct is clear and there is no damage to the tubing from bottom all the way to the outside. 3. Before the work begins, there will be a charge for using a credit card. I appreciate the owners concern, his communication, and his offer for a partial refund.

ZERO stars. This company and its workers are CON MEN and prey on the elderly. Sean went out to my…read morerelative's house for mold removal and restoration. He was demanding and relentless with pricing and forcing them out of their house for 2 weeks! There was never a contract or itemized cost of the work to be done...only prices scratched down on a notepad. He also stated he had to be paid a portion in advance. True professionals have working capital! There were no before and after pictures taken or shown to the homeowners. Don't pay for work that hasn't been done. When he was "finished" and he was paid, he came up with "now you owe the tax on the total amount". This was not stated in the original price negotiations or in writing. Also, he said something needed to be installed in the attic and "he works with someone who does it." How convenient, right? I am sure there are kickbacks on that and the amount was going to be another $3k! Spare yourself panic, anxiety and financial stress - NEVER USE THESE CRIMINALS! A true professional is now inspecting the house and a police officers check by the house throughout the day, so this person does not attempt to harass this family ever again.

Joe and the Anchor plumbing team did an excellent job in assessing problem leak issues and making…read moretimely and affordable repairs to our existing shower system. Extremely professional, courteous and efficient in their work.

I had a plumbing problem and Power Plumbing came to the rescue. They quickly unblocked my drain and…read morenow I don't have any more issues. Their team is amazing, and Yulissa, the technician they sent, was so nice and worked very fast. Great service and highly recommended!

Gennnn Prooooo, when the lights go ouuuut, you stay onnnnn!…read more First of all no other Generator company has a better jingle. Periodt! I was on hold jammin this banger and almost hoped they wouldn't pick up the phone so I could keep listening to this melodic country tune ! I was trying to hold out for a power outage B4 leaving my review but by the grace of God I haven't had an outage. In Jesus name. Won't he do it? I'll come back to update my review when one occurs. At any rate, Gen Pro has been top notch from salesman, Justin Tran going over everything with me thoroughly during my initial consultation to the electrician and gas guys ensuring I was adequately set up for my install and then the install itself, *chef's kiss, Outstanding! The electrician even came out the next day when I noticed my a/c wasn't coming on. It was a hot summer day on a Saturday in Houston and I was determined to get a hold of someone at the company to resolve my issue that day. I figured I'd have to go without A/c until the following Monday, but God and the fine folks at Gen Pro quickly came out to fix the issue! I had called sales guy, Justin, the weekend operators, everyone I could get a hold of and within minutes they had gotten a hold of the electrician who ultimately sped to my home like a knight and shining armor in his Hey Dude weekend/day off shoes to quickly resolve my issue. He even moved my inoperable vehicle out of the way to get access to my attic. They could've ignored me. How often does the sales guy actually pay attention to you after he's gotten his sale? How often do the the operators located in another city (Dallas) track down the electrician and then the electrian speed over to your house on their Saturday off to help you out?? Well that's the level of service you get from A&A Gen Pro. Superior. These folks go above and beyond. Additionally the gentleman who installed my generator had a great sense of humor, was super professional, kind, knowledgeable and went over everything with me to ensure I understood what to anticipate regularly, during an outage, routine maintenance visits, things I could do on my own when/if ever needed, etc. As he promised, my generator cycles through like clockwork every Saturday at 10AM ensuring it's readiness should the power go out. Im so glad I selected A&A Gen Pro as my standby generator provider 10 out of 5 stars to these fine folks and there bomb/catchy theme song! Gennnn Prooooo, when the lights go out, you stay onnnn!

We had a sales person (Matt) came for an estimate for standby home generator on April 30, 2026. We…read moresigned the contract and paid for a deposit with credit card. We applied for their Synchrony Bank payment plan with no interest for 18 months. After sales guy left I checked the location of the proposed area and saw that there is a vent there. I called and emailed him. He said he didn't know what type of vent but the generator is vertically 5' away from the vent and 5' away from a window. However, the generator is NOT 5' horizontally from the vent. We also told GenPro sales guy it takes 30 days for HOA approval. GenPro emailed us the estimate on May 5. I applied for permit with HOA on May 5 after talking to sales guy and receiving his drawn in generator in my pictures that I sent him. Meanwhile I emailed our builder (May 3) and independent home inspector (May 6) to find out what type of vent is near the proposed location. We thought the fresh air intake vent is on the roof. It took them a few days and we received replies on May 6. They confirmed that it is the fresh air intake vent. So when the generator emits carbon monoxide it would travel approximately 59-60" up into the fresh air intake. Yes I took into account the concrete pad and the top of the generator. I measured the vertical distance from the height of the generator to the bottom of the vent. On May 6, their install team emailed and said they would do installation on May 18. I told GenPro to hold off on everything as I am waiting for HOA approval and I am not comfortable with the proposed location and need to do more research. This was the same day I received replies from builder and home inspector. GenPro then sent a field supervisor to my house on May 8 to answer questions. He said GenPro would move the location further along the wall and we would not have to pay for the extra electrical and gas trenching cost. This would mean there is about 20' between the generator and AC where we can't push the lawnmower in. We have a narrow lot. We do not feel this is best for us. In addition when time comes replacing the AC unit would have to be lifted above the generator. There is no gate on the side with the AC and proposed generator. Meanwhile Synchrony Bank charged us 50% of the balance on May 1 (over $6,000). I received an email of the CC balance on the account and it is due 6-2-2026. I did not receive the Synchrony credit card in the mail until May 11 and have not even activated the credit card. I have emailed GenPro on May 11 to cancel, request deposit refund and charge back to the Synchrony amount. I have not heard from them. BEWARE of this company. The sales team just cared about making the sale. If I had not questioned the proposed location GenPro would have installed the generator at a location that is UNSAFE and possible leading to death. See my picture of the vent and GenPro's marked up of where the generator would be.

Paul was able to walk me through how to resolve what I thought was a wiring issue with a quick…read morephone call! I'm really happy I reached out to him and will reach out to him in the future if I need anything from an electrician!

Service was provided on Sunday afternoon, which was very nice. Sam came out to help and was very…read morepolite and knew his stuff. Three stars is strictly for the pricing. We accidentally cut a few wires at the back of a covered outlet, so we called requesting assistance in reconnecting. We were quoted $550 for the rewiring, but upon arrival, the wires were tested and they were not energized and showed no voltage. No rewiring needed, but we were still charged $495. No qualms with the work quality or service, just wish the diagnostic/service-call pricing was made clearer up front.

Hi! If anybody needs a plumber, I highly recommend Joe the Plumber they are literally the best…read more They get things fixed quick and very nice people

I called on Saturday morning to request service for clogged drain. No answer and was told that…read more"voice mail box has not been set up". A lady called back a few minutes. I expanded the issue. she said she was driving and couldn't take the information. she asked that I text my address and issue. I did that and received a text back saying that some one was on the way and would be here in 15 minutes. He arrived and suggested that the sink be completely "replumbed" and said he he could fix it now for a price of $597. I agreed to have the work done. He left to get parts. When he got back he went to work. When he showed me that it was done. The clog was cleared and there were no leaks. He had used very lightweight parts (much smaller than he replaced) to fix it. The parts he used are listed at Home Depot for less than $20. I had agreed to the price so I paid him. He said my receipt would be emailed. it was not. This was Saturday and the following Monday was Labor Day so I called on Tuesday. when I got the receipt it didn't have any pricing details. It showed the work that was done and the total price. $597 to fix a clogged drain. I asked for a breakdown of parts, labor and how much surcharge for work done on Saturday. I asked if there was extra charge because of holiday weekend. I was told that someone would call me back. No one called. I paid almost $600 to unclog my bathroom drain because I approved the work and the price. I expected better quality parts and an explanation of the charges. I won't use this company again. Very much overpriced and no customer service from the office.