They didn't have the card on file the appointment was booked under. They tried, call the manager. Still had to use my own card, annoying. Hydration facial, the esthetician seemed inexperienced. She barely tapped my face. I liked access to the hotel pool/spa area, that was the only saving grace for this place. Tiny 6 person hot tub in spa area with portable infrared sauna. read more

My go to spa when I'm looking for a relaxing day. I love the extra amenities! Usually I schedule a massage then unwind by the pool/hot tub with some drinks and apps. read more

I had the best spa treatment. We were presented with robes and slippers and then I enjoyed the best massage. We enjoyed the jacuzzi and I had the best hamburger for lunch. When relaxing by the pool it felt like we were at a vacation resort. I will definitely do it again. read more

This is a small but beautiful spa located inside the Westin hotel. I've only had great massage therapists here and appreciate all of the ambience, the robe, slippers. There is really only one small room to change which is shared with the bathroom water closets so if you prefer privacy to get into your robe one can find a space in the water closet or a room with curtains. Currently valet parking is your only option until the Corp of Engineers finish the levee reinforcement which should be towards the end of 2024. read more

It is a really great massage and is reasonably priced! Jessica is the real deal, very skilled, and professional! read more

This place never disappoints! They exceed customer service!! And, the message therapists are amazing!

Went as a spa group of friends to celebrate a birthday. Our spa coordinator, Amberea, was awesome in booking our services, very communicative, and prompt with updates, reminders and revisions. On the day of our appointments, they were attentive to us before and after our services. I stepped out of my massage where they handed me a cup of water in the wellness room right away. Their outdoor jacuzzi, dry sauna and sitting area was clean and relaxing, as well as fun for my group of 6. The hotel pool and jacuzzi area was an option also, but the spa's Wellness area was perfect for us. They gave us complementary champagne for a toast for the birthday celebration. The Meditation room is serene and the slight fragrance is calming. The changing room is clean and spacious. I had the 50 minute Meditative service which was nice, but it ended just as my body started to really relax. I couldn't tell which massage technique was being used on me since their Meditative is not specific. All six of us in my group enjoyed our massages. read more

See all

I had an appointment first thing in the morning. Receptionist was late. She said "traffic". This place is inside the hotel. It's valet only. No self parking. Massage was ok. Not worth it though. Massage envy is much better and cheaper. read more

After many dinners at Scott's, getting married at the LeRivage Hotel and a couple of overnight stays I finally was able to obtain services at Spa La Le. Due to the recent special on Groupon or was it Living Social ??; I was able to afford a massage here. Ambiance- 4.5 stars. . Yes it is small, but this is an intimate hotel. You can't expect them to take half a wing for it's spa. The locker room is small and so is the meditation room but it is so beautifully decorated that I didn't mind. Neutral colors, nice fluffy robes, nice smelling, candles, feels like an elegant spa atmosphere. Service- 4.5 stars I had to change my appointment time a couple times and add my gf on for a facial.Each time I called they were friendly and accommodating. Check in was pleasant, and I appreciated the attendant showing us around. It was too cold for the hot tub and pool and apparently the steam room was being serviced. Complimentary valet is a nice touch as well. Massage-5 stars One of the best massages I have had in a long time. I can't remember my masseuse name but she was very friendly, professional and delivered a great massage. I wish it didn't have to end. I appreciate relaxing massages, slightly more than a Swedish but not deep tissue. This was the perfect touch. I wish it didn't have to end. Will definitely frequent again. I am waiting for another Groupon Special and for warmer weather so I can take advantage of the pool and spa and enjoy happy hour in the restaurant in the early evening. Keep up the great work Spa La Le. read more

I loved everything about my experience at Spa LaLe from booking my service to the very end of my time spent there! Here's a rundown: I booked my service (the 80 minute Wellness Massage-- a mixture of several different techniques) a week out. I received a very friendly call from the front desk the day before my service to confirm, and to instruct me to use the valet; as they validate! It's so nice getting that extra accommodation at no additional cost. I was also told I could check in 15 minutes early and enjoy the meditation room-- so I DEFINITELY hopped on THAT bandwagon! Upon arrival I was greeted by a very pleasant receptionist and escorted to the locker room. You're given your own locker and shown how to program your own pin. There are several private bathroom stalls in the locker room, a nice shower, and lots of little toiletries available to enjoy. I was given a robe and flip flops to wear. After I was done changing, I was escorted to the Meditation Room. Simple in its design, it is definitely relaxing. Several places to sit, magazines, a private deck with a jacuzzi and steam room. Very nice. There are also snacks and refreshments available prior to, and after, your service that are located in the hall outside of the meditation room. My massage therapist greeted me in the meditation room and escorted me to where I would be receiving my service. She was very sweet and seemed to take the time to listen to where I needed the most attention. The massage itself (the Wellness Massage) was WONDERFUL. I absolutely LOVED the multiple techniques used-- and so did my stressed out body. And I DO mean stressed. I have a newborn at home. The warm towels, the hot stones, the Swedish movements... LOVE. After my service, my massage therapist provided me with a delicious glass of water and offered to escort me back to the meditation room or to the locker room. The fact that you are always being escorted and not simply sent in a general direction is a testimony to their customer service. You pay more for services here that you could (technically) find elsewhere, but I absolutely recommend Spa Lale; as you get so much more Jan just a service or treatment... you get a tranquil EXPERIENCE. PS: a sensor in my car went out that prohibited my car from starting. It became a whole ordeal, and I was stranded at the Westen Valet area for quite some time. The Valets were INCREDIBLE! They tried to jump my car, and then offered me a shady spot to wait in and as many bottles of water as I needed when that didn't work. They all had a great sense of humor and made an inconvenient situation so much more pleasant. GREAT guys! Thank you! read more

Very hospitable and courteous! I enjoyed a wonderfully relaxing spa day with my girlfriends!!

This facility has really changed since I last visited. There was a remodel and one of the best features, the heated benches in the waiting room, were removed. I was so disappointed to see this. It is not a welcoming nor warm space, at all. It's sterile and cold; I felt as if I was in my dentist's waiting room. In fact, I was literally cold too. Previously, I enjoyed lounging with friends here, but now I don't think it's so conducive to that. It cheapens the experience, but the prices for services don't reflect it. It's still as pricey, but now I have a hard time justifying. Such a mistake as optics and feeling are everything in places of relaxation. read more

My husband and I came in recently for his birthday/our anniversary for a couples massage. I was a little hesitant to book because of the recent bad reviews but since we were staying at the Westin and having dinner at Scott's, we figured we would give it a chance - and we are so happy we did! The amenities were decent but the star of the show was the massages! Each of our masseuses were perfect for what we wanted! They were very skilled in our opinion and really helped us relieve the tension we hold in our backs. They were professional, attentive and very nice to us. There were only two things that rubbed us the wrong way: -The spa could have used some love. It smelled really weird. -Really catty women also using the amenities made us feel a little uncomfortable. Neither of those really affected how happy we were with our massages, however. We will definitely return and look forward to when we do! read more

After several years a few things have changed at SDpa Lale. Companies are going through several changes and either have to close some of their stores such as Wal-Mart, Macy's, KMART or file bankruptcy but whatever the process Spa Lale has decided to make their spa amenities co-ed except for the locker rooms. We didn't expect this and was not prepared even with a bathing suit. It was strange to see a guy relaxing next to you on the meditation room, steam room or in the Jacuzzi . All of the treatments are great but even if you purchased five or six services (for two days) there are no volumes discounts and no discount with the Spa even if you stay in the hotel for more than three days. Regardless some of the wonderful treatments were the facials and the Wellness Duo (scrub and body wrap); the massages were nothing to write home about especially if you've been accustomed to a great deep massage. Next time due to issues at the hotel we will forego staying at the hotel and maybe pass up the massages. Shout out to Theresa (facial) and the awesome lady that did the Wellness Duo treatment who is also a yoga instructor. Namaste! ! read more

Spa LaLe - Celebrating my birthday month with facials, body scrub and body wrap. - Massage Near Me - Sacramento, California

This spa was so nice! Everyone working there was super sweet. I got a deep tissue massage from Stella and she was amazing! Also the CBD upgrade was so worth it. I came as part of my bachelorette weekend and we had a great time hanging out by the hot tub. Would definitely recommend! read more

I called spalale bc the website wasn't working on my phone. Roxy picked up and was so helpful and informative. She apologized and told me their website isn't phone compatible and sent me their spa menu via email. I was already impressed by her customer service. I called her back 10 minutes later and booked a customized couples massage for my boyfriend and I. I had the 50 minute LaLe blend, a blend of their signature deep tissue, Swedish and hot stones. My boyfriend got the 50 minute sports therapy/deep tension massage. My masseuse's name was Sabrina and she was amazing. She got all my target areas and her pressure was perfect. After our massage we stayed awhile and relaxed in the hot tub. I even decided to pamper myself some more and got my eyebrows done. The spa is small and intimate, nothing compared to the big resort spas that I'm used to. It's not a big deal for me. I'm def. coming back. My boyfriend and I are planning our next massage session already. read more

Spa LaLe - Couples massage room - Massage Near Me - Sacramento, California

See all

I received a gift certificate from my two daughters for a Spa Day. I was finally able tomake an appointment for an 80 minute Wellness Massage. My massage therapist was Tessa. Normally when I have had massages at a hotel spa, they usually are pretty weak even if I ask for deep tissue. So I wasn't expecting much. Boy was I mistaken! Tessa asked me what my pressure prefereance was, and she delivered. Amazing! I did have issues with my lunch not ever being delivered and ruining a perfectly wonderful day, but look for that yelp reveiw on the Westin Hotel. read more

Let me start by saying this Spa is definitely not up to par with being in a Starwood hotel. Very small, NOT Clean, broken fixtures in the locker room, tacky/sterile/uncomfortable and literally cold "meditation lounge" (what a joke to even call it that) , rude front desk staff, ripped and holey sheets AND towels (had to ask 3 times for a new towel before I received one that didn't have a hole or stain). My massage was decent, the only OKAY part of my experience, facial was awful.. I will not be returning to this spa next time I'm in Sacramento and I recommend you don't waste you're time or money here.. Westin Sacramento, you can and should offer better. read more

My wife and I celebrated our 2nd Anniversary at Le Rivage, the beautiful hotel within which Spa Lale is located. Of course, no such celebration would be complete without a couples massage, so that's exactly what we did. The service was wonderful. I really didn't give them much heads up as I frantically called the hotel at 9 in the morning scrambling to make an appointment for later that afternoon. The front desk took down my information and a charming person from the spa contacted me shortly after 11. They could fit my wife and I for a 75 minute couples massage at 1:30 PM. Perfect, I thought, and made the appointment. We arrived a little bit early, looked through their menu of services and we both opted for the LaLe signature blend massage, a hybrid massage with deep tissue, traditional, and hot stones. While the 75 minutes whizzed by, the masseuse rubbed and massaged our poor muscles so expertly that we both felt relaxed and rejuvenated after the treatment. They have a wonderful Meditation room to which they lead you before and after your treatment. You can lounge there, relax, and simply peace out. The decoration is absolutely stunning throughout the spa. Even the locker room is beautiful and opulent. Truly getting a treatment here will make you feel like royalty. read more

Very good experience. The staff is so welcoming and kind. The definitely know how to treat customers. We had a massage and a facial. Both were excellent. I would not hesitate to come back again. It was just what we needed. read more

I honestly can't say enough good things about this place. I got a massage as a gift for Valentine's Day. In one word: amazing. In the meditation room that they take you to before you get started, they had sparkling cider, chocolate covered strawberries, cheese platter, cookies, fruits, and optional champagne. Plus a spa & dry sauna out back on the patio (unfortunately it was too cold out to use that day). Then the massage...oh, the massage. Victoria was my masseuse and she was extraordinary. I'd never had a massage before and their Signature Blend was absolutely perfect for me. I really couldn't have asked for more. The whole atmosphere is just really awesome, and the staff is so incredibly nice and helpful. I wouldn't go anywhere else, ever. read more

This is a relaxing oasis.. professional, clean, accommodating to all your needs. It's expensive but well worth the luxury and relaxation.. melting away the stress and pain of life, not to mention the jacuzzi.. jets could be waaay stronger, however no other spas in Sacramento offer a hot tub before or after your massage in a garden like setting, order a $5.00 mimosa and feel like your near the ocean, lake or wherever your happy place is! read more

Come for a staycation. The rooms in the hotel are well appointed and Scott's Seafood is solid. The spa is small but efficient and market price. Get a massage and then go the the jacuzzi and sauna for the rest of the day. Loved my hot stone massage. read more

Employees of Spa Lale were great. But perhaps I'm a spa snob. I like to be able to utilize the Spa facility before and after my service but the facilities at Lale were not great. It's a small place with a heated stone sitting room. The stones were covered with cushions so the heat did not really come through. The hot tube is outside so I would have need to change into my swimsuit in order to use it. The dry sauna is also outside. It was not working. I had to turn it on myself but it took 10 minutes to go from 105 degrees to 106. I gave up after 15 minutes of sitting there. I'm glad I only spend for the special promotion. For the cost of regular treatment, I would prefer to go somewhere with more amenities. read more

So when you have kids you pretty much never go on a vacation. Unless you come here. With any treatment you get to lounge by the pool (oh and swim in it of course), dip into the salt water jaccuzzi and steam in the sauna. Plus there is this cool relaxation room with a heated platform that I totally fell asleep on. There are yummy snacks (apples, almonds, brownies and granola bars) to munch on and many teas to drink. I ordered some food from Scott Sea Food and they bring it to you by the pool - hello it's almost like being on vacay. This is my new place to come for a staycation away from the kids. I only had the facial and it was very nice. Their shower room is spacious and really clean with everything you need. I used to be a big fan of Arden Hill but this is my new spa spot. Plus during the week (think it's Tu - Th) all Sac residents get an additional discount! The one star off is from their flat iron (circa 1989) which burned my forehead and 3 weeks later the scar is still visible :( read more

First off, this is my first YELP review. And after reading a lot of reviews for places I've decided to jump in. When you walk in, the two women (especially Desiree?) were incredibly wonderful. They were friendly and inviting. We were laughing and relaxed before we even signed in. My facial by Jessica was absolutely divine. The scents, the arm and hand massage (yes, in my facial), the calming music, all of it was wonderful. She didn't do a great extraction job (said I didn't really need it), but it was more of a relaxing facial. i would have liked more extraction, but you could probably ask for more. The downside: My massage was a killer. This is my fault I asked them to do a deep tissue. But this woman was a bear. I thought the woman was trying to kill me. I am so surprised I was able to walk afterwards. Also, the robes were horrible. They smelled, didn't look especially clean, and were very small. While waiting in the meditation room a man crossed his legs (he was average build) and let's just say he shared a lot. The shoes were small and uncomfortable, also. Why 4 stars? The atmosphere was wonderful (not as nice as Claremont in Berkeley, but also not as expensive). And the people were friendlier. The hotel was great. I can deal with all of this because I felt so good. It felt like a very welcoming, relaxed, nonjudgemental environment. As an African American and Seminole lesbian this was important for me and my partner. All-in-all it was money well spent. read more

I got an 80 minute pure relaxation massage and it was amazing. The spa changing room was well stocked with tons of goodies, robes, sandles, shampoo, hair spray...I went to the relaxation room for 20 min. before the massage at it was great. They had a sauna and salt water jacuzzi outside but I didn't have my swimsuit. The massage tables were much more plush then the normal massage place. They use great smelling essential oils for the massage then use hot towels to remove the excess oil. The therapist was amazing! When I left I was soooo relaxed! I'm looking forward to my next visit. read more

My coworker took me here for a massage as my bday gift. I left completely rejuvenated and refreshed. Rachel was the one who gave me a massage. She was amazing. You can't beat the price for all the extra perks they off at no additional charge. read more

Spa LaLe - Relaxing in the dry sauna after our massages. - Massage Near Me - Sacramento, California

This place is good, but not great. If they paid a little more attention to the small details then it could be amazing. First, you have to provide a credit card to book your appointment. Unfortunately I had to cancel my original appointment due to a death in my family, and I canceled before the 24 hour mark. However, my card was still charged and I had to call several times to get it corrected. Normally I would not have come back, however I did have a gift certificate and it is non-refundable so I booked another appointment 5 months later. When I booked the second appointment the receptionist could not answer basic questions. Also, I called back to see if I should bring a bathing suit and she replied that I should if I wanted to use all the services. She should have told me when I booked the appointment, how am I suppose to know what they offer when I have never been there before? When I got there they were really nice but again there was more confusion in the locker room. They lead me back to the meditation room while I waited and it was really relaxing. Sabrina gave me a great message and I will probably go back just to see her again. There were a lot of comments on yelp about the snacks and mimosas they provide, but nothing other than plain water was ever offered to me. I did see a display of snack in the hallway, but again I didn't know if they were part of the service or not. The space is small but very welcoming and everything is very clean. However, there is too much confusion for it to be completely relaxing. read more

I loved this place. Super worth the price. I am definitely coming back. Hopefully they'll start some great deals. I'm totally recommending this place. :) **second update: today I went in to get a massage and I got Kelsey as my massage therapist. I informed her that my back, arms, and hands have been cramping up from work. She did such an amazing job on listening to me. She made the massage so relaxing that my arms and back felt so light afterwards! :) I definitely recommend anyone to go to Kelsey! read more

This will be the only place that I get a massage... full stop. It's a pleasant location and has very welcoming staff, but the main reason I keep coming back is because of Victoria, the masseuse! Everyone has a very personal preference as to how they like their massages, and I have found my perfect match in Victoria. She gives me the 'Swedish Massage' which is less digging into tense muscles (deep tissue) but an overall, body adjustment. Somehow she works perfectly on my shoulders to loosen their tightness along with my hips, that are sore from miles of running. She seems to work some sort of magic upon my skeleton and I feel taller once I hop off her table. I haven't had any of the other services here, but can recommend Victoria with glowing praise (and thanks!). read more

Wow! wow! wow! I 've been to their rocklin location - which I describe it as a "little hidden treasure" but heard that they opened a second one at sacramento in le rivage hotel, so I went... it was incredible! the facility, the service, and their staff was just incredible. They have this awesome meditation room! Ahhh.. I could live there. And they also have a jaccuzzi, and they said outdoor dry sauna coming soon - love it. ! Now for the service, I got a facial there, and the facial...no words... my facial person just new exactly what to do, and my face just felt fabulous afterwards, surely knew how to extract, love the facial massage, and created a treatment for me. she just was so professional and knew what she was doing! anyways, can't wait to go back ~ read more

My boyfriend and I came here on the 14th and it was absolutely amazing! We both left feeling satisfied and relaxed. They really make you feel comfortable and everything is clean. The only downside was that when my boyfriend and I were in the meditation room waiting for our appointment to begin there was an AWFUL couple in there. They seemed surprised to see us and the woman was scoffing and rolling her eyes at us and then they left and walked out. I don't know why they had an such an entitled attitude but it was horrid. Aside from that, all the ladies there were so nice and treated us wonderfully read more

Overall, my experience was ok. I had higher expectations. The staff was friendly and helpful. The facility was extremely clean. However, the size of the locker room was small. As mentioned in another review, there are only 2 bathroom stalls, 3 sinks, and one shower. There were only 3 ottomans to sit on in the locker room and at one point there was myself and another woman in there changing. It felt really upclose and personal, a little awkward. The meditation room was nice and cozy. They had light snacks out in the hall and I was also offered a mimosa, which I accepted and went out to the patio to relax and dip my legs in the hot tub before my massage. I went back after my massage and stayed in the hot tub for about a half hour. That was absolutely nice! My massage...well, it was ok. My massuse asked me all the right questions before the massage, what part of the body I wanted her to focus on, the type of pressure I liked, etc. A few minutes into the massage she asked how the pressure was and I told her that she could apply more pressure as I like having deep tissue massages. I suppose she deepened the pressure, but I would have liked more. Couldn't she feel all the stress and tight muscles?? Needless to say, I left still wanting more and still feeling a little tight in my right shoulder and back. Will I go here again? Yes, but only when I'm needing a little pampering and some relaxation time. When my body is truly stressed and in need of a deep tissue massage I will go elsewhere. read more

I cannot thank the the girls enough at Spa Lale for taking care of my clients the last 2 years. I've owned a event planning business for over 11 years and have worked with numerous spas. I understand what it takes and what is expected. It's very important to me that I can bring my clients to a perfect spa . The hospitality and organization that the team presents is always so straight forward, elegant and flexible. Elizabeth is a gracious host! Stella the owner is so personal with every detail at her spa. She prepared special gifts as we departed as a token of thanks. Our facials and massages..excellent! We ordered breakfast on the patio after our massage, dipped in the hot tub in such a intimate setting! very relaxing! I rate this company at a 5 star service and the best spa in sacramento! read more

Super late on my review. I drove from Oakland early Saturday morning after a night of drinking to meet my girlfriends. I cussed the entire drive, thinking "I should have cancelled." However, once I was there I was glad I didn't and when the massage was over I was REALLY glad that I had not cancelled. The massage made everything right in the world again. read more

Best place to get away when you can't get out of town! This spa is located in the Le Rivage Hotel which is located on right on the Sacramento River. This is a beautiful boutique hotel with a top notch day spa. I started with a 50 minute massage which left me feeling like jello. I then had a facial performed by Mary. She was excellent and the products she used were A+. I am already looking forward to my next visit next month. read more

I had an 8th birthday party for my daughter and 9 of her friends at Spa LaLe and it was AMAZING! Danielle coordinated every detail perfectly. I was looking for a spa for little girls similar to Spa La Di Da(west hollywood) and had no luck. I wanted to give my daughter a true spa experience and with the mini facials and mani/pedi I think it was very successful. This party was unforgettable due to Danielle's enthusiasim and her attentive team... 5 stars in 2009. It has been 2 yrs since this experience and Danielle is no longer there. Unfortunately, they have a new manager and trying to plan a party this year for my youngest daughter who turned 8 was less than pleasant. I ended up choosing another venue for her party(The Spa Simply Skin) and sooo happy I did. read more

I was looking for a nice place to get a massage and facial to treat myself. I found Spa Lale through Yelp and after finding out that it was close to my work I made an appointment. Very friendly staff, I love the heated bench in the meditation area. It was my first time having a facial so I can't rate how good or bad it was however my face looked and felt great for months afterward and I got some wonderful advice on how to improve my skin-care routine. The massage was heavenly! I received their signature massage which is a blend including hot stones. I'm saving up to have my next treatment for my birthday! read more

"You pay now" is what keeps playing over and over in my mind regarding the check-in experience at Spa Lale. Let me start by saying that I have been coming to this spa for years, at least 6, after the experience I had yesterday, that was my last. Upon checking in and providing my name, I was informed by the receptionist that I need to pay in advance for my services, now the services I was due to receive was over $200, who's to say that the services I would have been receiving was actually what I was getting? and satisfied with, at that? And on top of all that, she had the nerve to tell me that I could also include my tip in advance, as well... WTH? What if the services I received were horrible, would I have been refunded for the tip I paid in advance??? I have NEVER been to a Day Spa in which I was asked to pay up front for services, well maybe a "Corner Nail Shop" posing as a "Spa", but this wasn't the experience I was going for on this day, I was looking for total serenity and relaxation and them asking for payment in advance squashed that, that was all I could think about the entire time. That was my check-in experience... Once I was taken to the dressing room, the receptionist asked if I would like some water, or hot tea, I chose, water. The dressing/locker room was nice, could use a little "Martha Stewart" updating, but overall it served its purpose; included two water closets, a shower, multitude of lockers and had basic toiletries. Once I was undressed and came from the dressing room, the receptionist handed me a Dixie cup of water, I almost started laughing but realized she was seriously handing me the water I requested... in a Dixie cup! As a suggestion, clear plastic cups would be acceptable, while paying in excess of $200 for services, that shouldn't be too much to ask for, am I right? The "meditation" room they take you to while you wait for your service, needs to be totally redone in order to provide clients with "real" area to meditate, relax and prepare for their services in. Since coming to this spa for the past 6 years, this room has remained the same (maybe a couple pieces of furniture was changed out and moved around). The linens used in the lounge area were not clean to my standards, how often are the linens (pillows, sheeting, curtains, etc.) washed and changed out? They boast having a snack bar but I was never offered a snack, I meandered over to the hallway where I noticed the water and Dixie cups and found some Costco pub mix and some PB pretzels, also a bowl of "weathered" (whole) apples and oranges (no knives to cut the fruit, or plates to put them on), I helped myself to more water and some PB pretzels, Spa Lale does NOT have a Snack Bar as stated in their "Our Story" bio on their website. As far as the patio (a.k.a. outdoor retreat), I noticed that there was some newer furniture out on the patio, this was a plus, as in the past, when coming with quite a few friends, there wasn't sufficient seating for us all. On to the services I received... The deep tissue massage I received, was the best I've ever had, my masseuse (Kelsey), in my opinion, belongs at a high end spa, the services she provided were more on par for a higher end facility. The room in which I received my massage, looked to be for that of couples receiving a massage together, there were two beds in the one room I received my services. It would have been nice if the room was set up for relaxation (visually, aromatically, etc.), it had the feel of a medical treatment office. After my massage, I was returned to the "Meditation" room (oh yeah after I was handed another Dixie cup of water) to wait for my next service. The next service I received was the "Spring Refresher Facial", now upon me calling to book my services, I noticed this facial was advertised as a promotion valid 4/1/17-5/31/17, the date I actually called to book my appointment was on June 20, 2017, at the time the receptionist had told me the special was no longer valid, I explained to her that this was still up on the website, therefore, it should be honored, she advised me that she would have to contact the Owner/Manager to see if she would honor the advertised special, which had already expired. Needless to say, the promotion was honored and I received the Spring Refresher Facial (it is still advertised on their website to date!). The facial I received was great as well, the Esthetician that did my facial was good too. Overall, I am completely satisfied with the SERVICES (only) I received from my two therapists, however, I am NOT satisfied with this spa facility, I believe it is sub-par, especially to be inside of an SPG property like the Westin, which is riverfront and located in a great area close to Downtown Sacramento. With all of the recent changes to our Sacramento area, we need a "real" Spa facility, we shouldn't have to go to Folsom, Arden Hills, or Roseville (or even the local casinos) for this type of high end Spa experience. read more