First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

I absolutely love this auto shop and highly recommend them! I've taken both my car and my husband's…read morecar here multiple times, and they are always fair, honest, and incredibly thorough. They explain everything clearly, never pressure you into unnecessary repairs, and the staff is always super friendly. I've often been able to get in the same day, and sometimes they've even had my car repaired within a day. It's so hard to find a mechanic you can genuinely trust, and I'm so glad I found this place!

After a DIY oil change, I had the check engine light came on. Not wanting to damage anything, I…read morebrought my GTI in to Doc immediately, and explained the situation. I was charged $200 for a loose dipstick. Just bad customer service.

Super nice. Needed some simple install. They did it quickly and honestly. They charged less when…read morethey realized it was less time.

I'm in the process of selling my electric vehicle. I loaned the car to a potential buyer who took…read morethe vehicle to Rob's for a presale inspection, which included using an OBD diagnostic tool to check the vehicle status and look for fault codes. The vehicle did return a handful of fault codes, which the buyer had understandable concerns about. However, ultimately some of the faults were outdated and could be cleared without issue, and the remaining faults were all addressable. The main issue was that Rob's reported the "battery capacity" to the buyer as "about half," which was an immediate deal breaker for the buyer. When he shared this with me, I was deeply confused, as the range of the vehicle is still close to 100% of what it was when it was new. Using my own OBD diagnostic tool, I confirmed that the battery health was near 100%, and that's when I realized what had happened: the technician at Rob's had misinterpreted the *current* state of charge (which was about 50% at the time of the inspection) as the batteries total capacity. Figuring that this would be a simple matter to clear up, I called Rob's and spoke the the technician. From the moment he picked up the phone, was combative and indignant, and refused to acknowledge the error. When asked if I could come by to have the car scanned with a fully charged battery to confirm the error, he said he would charge me for the full cost of another presale inspection. The mistake of the technician and total lack of accountability cost me the sale of my vehicle. If their techs don't understand the difference between a battery's state of charge and total capacity, I certainly wouldn't trust them to do any work on my vehicle. Recommend looking elsewhere.

These guys are awesome!! I had them run a custom exhaust for my highly modified early Bronco and…read morethey exceeded even my highest hopes! Sean told me the first day he saw my truck, "I get rock crawler guys like you all the time, I know exactly what you're after." I took him for his word and didn't bother to give him any direction or try to explain any ideas I might have had. I simply left the truck with him at the shop, waited for his phone call to pick it up, and was blown away with the final product! And for those of you that are looking for low cost as well as quality, my final price was the minimum amount Sean quoted me during my first visit with him. So to sum it all up; I've got a fully custom exhaust for a tricky vehicle to work on with high quality parts and craftsmanship done at a bare bones price. Exhaust pros indeed!!

Great people at a classic exhaust specialty shop. If you need exhaust work done, this is the place.read more

Cody and his crew have been amazing. I've taken my sister's Jeep there my son's vehicle there twice…read moreand my vehicle there and they've always helped us ASAP. My most recent interaction with them was with my son's vehicle. Getting a Cadillac converter had a little trouble getting it delivered to his store and Cody helped us out hugely great bunch of guys and good mechanic mechanics highly recommend them.

Once again Cody saved me. My "service engine soon" light came on and I stopped by to talk to Cody…read more He immediately came out and ran a disagnostic on it and discovered that it was a fuel tank gauge and it ended up being nothing to worry about as far as the performance of my car. He is the best mechanic I have ever had!

I had seriously, the most incredible and helpful experience with this shop. I am disabled and very…read morebarely surviving financially and they were so understanding and thoughtful throughout the process of fixing my car. Not once did I feel taken advantage of, or talked down to, in fact they went out of their way to make things as easy and affordable for me as possible. I would and will recommend them to anyone I know. Thank you guys so much for your help and thoughtfulness, it means the world to me!

Absolute scammer. He estimated 45 min for my car. I knew the adjustment I needed should've have…read moretaken no more than 30 min, but I let it slide figuring they were just busy with other cars. He had it for nearly 2 hours before calling me to tell me he couldn't do anything to adjust the brakes unless he tore the whole thing open, which would've cost me $1400. I told him I'd look elsewhere. They held onto my car for nearly another hour to just put the tire back on! When I got there, they said they cleaned the drums and pads and everything, which I didn't ask them to, and then he charged me for that work. Dude's shop is a scam. I took it elsewhere and they took 25 min, didn't have to take anything off the car, and it works like a charm now.

Thanks Top Edge Automotive for your awesome service. Our 2007 BMW 328i needed a new serpentine belt…read moreand they were able to complete the job in 24 hours. They completed the job at the price Mark quoted us over the phone which was reasonable. They communicated with us through the whole process and were very friendly. I also liked that they could clean the engine bay for $75. We will use this shop any time we need service.

Too expensive and didn't call back about status of car. They didn't look at it the day it was…read moredropped off and they were going to keep it for the weekend with out looking at it.

I am extremely grateful to have found Al. My car AC went out and little amounts of oil were leaking…read morefrom my 2019 Jeep. I went to Yelp to contact a few places and I'll responded immediately saying he could come over for a full car inspection. He was at my house in an hour and knew exactly what my car needed, what pieces needed to be replaced, and recommended replacing a few plastic parts associated with the oil seal and engine stuff with metal ones to avoid future problems and explained why these things were causing my car issues and why they needed to be replaced. I really appreciated how well everything was explained, and trusted him immediately as his knowledge was very evident to look at my car. I asked him to take a look at the engine, brakes, and I needed a few other things looked at and I'll knew exactly what the problems were and gave me a quote and said I could bring it by the shop and he would have it fixed by the next day. It was ready as promised, and fine initally. Then when I drove a few hours later, there were new issues and I was lucky to make it home so I contacted Al at 8pm and instead of responding the next day, he came over at 9 PM on a Friday night to pick my car and take it back to his shop which was a huge relief to me as I planned to drive to the mountains the next day and was sure I'd have to cancel my trip. He figured out what happened and fixed it immediately. Al truly went above and beyond and is so knowledgeable and knew exactly what was causing an issue and understands systems and recommend preventative service. He confirmed everything in the engine was connected properly, washed it down, and replaced my cabin filter for free. Thank you!!!

The customer was excellent. Alvaro was very communicative. Alvaro also worked expediently and did…read morea great job on my CV axle replacement. And he cleaned up well, no mess left behind. I couldn't be happier with the work. It was a great value as well!