SIXTEEN years later, I realize the breach of trust caused me to mistakenly assume that my heirloom blanket was missing from my cleaning order! Let me set the record straight. Eventually, the wool heirloom blanket turned up in my possession. For this I am grateful. Sadly, the lack of itemization of my items did not give Sparkle Cleaners the benefit of a doubt. Previous mistakes and omissions led to my erroneous assumption. Please know that people continue using the services because of their expertise in cleaning. Therefore, we are loyal in spite of the errors. read more

These guys charged me $30 to take the stains out of one shirt and they didn't. Do not give them any business, there must be a thousand better places to go in Las Vegas read more

Sparkle Cleaners & Laundry - Laundry - Laundry Services Near Me - Las Vegas, Nevada

I wish I could leave zero stars. I called in one morning, asking about same day service. I was reassured that if I came and dropped off my item by noon, it would be ready that day at 5 pm, which was important because I was flying out of town the next day. When I dropped off the item around 10:30 am, I confirmed again with the guy behind the counter that this would be the case, and he reassured me yes, it would be ready that afternoon. I asked him what time they closed, and he said 5 pm. I received a call at about 3 pm, saying it was ready. I asked the lady who called again, "You close at 5, right? I probably won't be there until 4:45 because I'm at work." Yes, we close at 5. If you guessed that I would show up at 4:40 to a locked door and lights turned off, you'd be correct. Yes, they shut down TWENTY MINUTES BEFORE CLOSING, and not only that, but knowing that a customer had paid for same day service. So guess who left to go out of town without the item she needed dry cleaned? That would be me. Oh, and the best part? They refused to apologize and almost refused to refund me. What a JOKE of a business. Go elsewhere!! read more

Rapid service. Clothes were perfect. Whoever that dude is in the other review who bad mouthed this place because the owner doesn't speak great English needs to try living in another country and starting a business before he judges - this is America and half of our natives don't speak proper English while this newcomer is doing her best. In fact, said reviewer had more than a few issues writing in what I presume is her native tongue. The place did great work and I don't care if we can have long intense conversation - she understood everything we asked for and delivered. We travel all over the country and use dry cleaners and laundromat services everywhere - this place was as good as any we've used. read more

This is an excellent dry cleaners in the central Las Vegas area. Not cheap, but the attention to detail is superb. I was picking up some items and the kind and soft spoken Chinese man (co-owner?) was very apologetic that he had not yet finished detailing a white shirt of mine. I looked it over and it looked perfect to me, but his wife explained that he wanted to re-press the button placket to get out some very minor and hardly noticeable creases at the bottom. I assured him I was very happy with it as it was, but he felt terrible that he couldn't fine tune it to his own satisfaction. WOW! Again, it is not necessarily the best choice for those on a budget, but you really get your $$$ worth at Sparkle Cleaners! read more

I am a long time customer of Star's Cleaners and felt the need to clarify a few poor reviews that have been written. The service they offer is 5 stars! I was originally referred here by a representative of Neiman Marcus about 10 years ago. I do not trust ANYONE else in town with my fine garments. From gowns to delicate pieces of clothing they know what they are doing. Unlike almost every other cleaners in town, they clean all of the garments instead of sending them out to be cleaned. They know how to properly clean all fabrics and, have amazing attention to detail. I drive from Summerlin to have my clothes cleaned here! If you care about your clothes, and want them in good hands this is the spot! Ran by husband and wife whom have amazing customer service. I did read a couple reviews about garments being lost. I have not had this experience ever here, but must also add I am extremely diligent in proper tickets being written, and constant awareness of exactly what I dropped off. If you are dropping off large amounts of clothing anywhere you should be very attentive of this in my opinion. read more

ZERO stars! Called for prices. Woman cannot speak English!!!! This is the MosT AnnoyinG thing ever!!!!. How do they do business?¿I cannot play lingual charades with you over the phone..:(( Minimal english should be learned. Very unfortunate as location is ideal for me as well. read more

They over charge me & my wifey for five pieces of clothes 3 jeans 1 shirt & a dress da price very ridiculous it didn't even make no sense at all , if u r looking 4 a cleaner don't try them cause they r highway robbery real talk u might want 2 try somwhere else before u go 2 this freak n place read more

Everything was ok. My cloaths was clean until next day. The lady in fron desk was really helphull and nice. They had open until 6pm. read more

If you're visiting in Las Vegas and is looking for a dry cleaner, Sparkle Cleaners & Laundry is a good one to go to. First, for it's location and second, for it's reputation. I know a number of people, both men and women, who would only trust their expensive clothes to Sparkle. An example is my dear SO who would ask me to bring his Ascot Chang shirts and collection of expensive business suits only to Sparkle Cleaners & Laundry because he says "there's really a difference and it's better" than the regular and cheaper dry cleaner I bring the rest of his and my clothes to. A 2-piece suit costs $12.00. A shirt, laundered, no starch, $3.50. A little more than other dry cleaners but a lot of people attest that the Sparkle's work is worth the price. Sparkle's location is accessible, even for tourists. For tourists staying on any hotel along south Las Vegas Blvd.(The Strip), going to Sparkle will be a chance to cruise along The Strip and enjoy all the sights(nevermind the traffic) until you get to Sahara Ave. where you have to make a left. About .5 mile from the corner of Sahara and Las Vegas Blvd., you will find a strip mall on the right. Sparkle is just a few doors down Golden Steer Steak House(a big local favorite). I want to give Sparkle's 4 stars because of the high price they charge compared to my other dry cleaner but I figured 4 stars is unfair since I've gone back to them countless times indicating I believe I get my money's worth anyway. Forget my price complaint. read more

I have never been so utterly dissatisfied with a place of business. Everything started off fine when I dropped off my light colored queen sized comforter to be cleaned. Got my ticket and told it would be ready on Thursday (I dropped it off on Monday). I show up on Thursday simply to be told that it wasn't ready come back tomorrow. Come back tomorrow and the Asian woman behind the counter begins laughing at me. She brings my comforter, I pay, get it home and on the bed to find out it has bleach stains on it!!! Seriously I went back FUMING with comforter in hand. How unprofessional of a business owner to not call a customer when it becomes known that by cleaning the product that it may come out stained and ruined. Shouldn't that be the customers choice to proceed with the service. ESPECIALLY since she had my telephone number on the ticket. So not only I am out the $20 I payed for the service but now I am having to buy a brand new comforter that doesn't have any permanent stains all because "you a dirty dirty man. It yo fault for being so dirty. You ruin comforter". So thank you Sparkle Cleaners for the best experience possible. Do your selves a favor and never bring your clothing or anything here to be cleaned!! read more

Sparkle Cleaners & Laundry - Only a small portion of my stained comforter - Laundry Services Near Me - Las Vegas, Nevada

Was in Las Vegas for a week and needed somewhere to drop off my laundry. Found this place on yelp so I figure I would give it a try since it was close to my hotel. The woman who works there is super nice. There was a couple of customers in front of me and it seemed like she knew everyone by name. I dropped off my clothes around noon and was able to pick up everything by 4pm. Super fast turn around at a good price. She only charged me $2/lb for wash and foil service. I will definitely use this place again whenever I'm in town. read more

I came to this cleaners for a bridesmaid dress to be altered and I was extremely happy with it. Since I live close by I figured I would try the Dry Cleaning side of. I will NEVER EVER come back to this place again. I feel like I was totally ripped off. I dropped my clothes off on a Thursday and she said to pick them up on Tuesday. (Open all weekend so why so long). I came in today Tuesday at 4pm. She told me they JUST STARTED working on my items and she would call me when they would be ready. 1 hour later she said they were ready. I picked them up, took them home and this is when I get heated. My Herve Leger dress I dropped off was the only thing that looked cleaned. I had black shoe polish stains on it from an event I had attended and lucky for me they came out and the dress looked brand new. I made such a stink about this dress to the older Asian lady at the front of the store, she knew I was going to make sure this dress was spotless when I came back. All my other shirts still had water stains on them and they looked dirty still. It looked like all my other items were just pressed so they looked like they were treated. I think they ran out of time and got lazy and so they cleaned the Herve Leger dress and just pressed the other items to save time and to rip me off! I called as soon as I got home and noticed all of this and the same lady played dumb with me. She said I could come back the next day and they would fix it but as I told her before, I was going out of the country and needed these items. She then said to bring them in when I get back and they will correct the issue but to be honest, after reading others reviews on this place, I do not trust Sparkle Cleaners. I'll take a loss on this and go back to my other dry cleaners across town. Save yourself the trouble people!! read more

I have been going here for 3 years. The owner is extremely nice and always takes good care of me. I am a big user of dry cleaning as almost all my shirts require either dc or to be pressed. I don't own and iron and she does a great job. Every now and again a shirt has a stain that come out or even maybe something goes missing. This is normal w dry cleaners. I read the reviews on here and simply didn't like those negative reviews at all. I have used dozens of different dry cleaners and hey do a great job compared to all others. If something went missing then it's your fault if you didn't get a receipt or count your items on pickup. I have lost things here and there and I never count anything. I don't want to take the time so that is my decision. The people complaining about stains and things showing up, my guess is most of the time it is your fault. If I spill something on a shirt and she can't get it out it's my fault. So as far as cleaners go she is impeccable with honesty and finished product. I trust her with my things and I think anyone could. I have left money and chips in products dropped off there and there it is in a small bag on pickup. Once I left a stack of $100 chips in a pair of pants and found in on my next pickup. Nothing but great things to say. Highly recommend. read more

I would like to show my appreciation to the owners of this dry cleaning business. They were very helpful and went out of their way to accommodate an out of towner like me. I had a couple bags of wash to do and one was just cold perma press pants, tops and shirts that I didn't want dried. They followed my instructions and hung everything to dry then neatly folded everything for me. I needed to pick up after I checked out of my hotel and they were gracious enough to open the shop on a Sunday just to help me out. I really think they went out of their way for me. I highly recommend this business. I thought the price they gave me was very reasonable. I've worked with other fluff and fold places many times. read more

I never used this place when I actually lived in Vegas but I was familiar with the little strip mall they're located in (LOVE the Golden Steer). I was passing through for a job interview and was desperate to get my suit dry cleaned the same day. I called and they said they could do it, so on a Saturday I dropped off my suit and they had it done by the end of the day. It was very reasonable too. Super friendly and really worked hard to please. Really saved the day getting my suit ready in time for my interview. read more

What a sweet lady! I needed a suit and a shirt cleaned and pressed for a wedding the next day. I came in at the very end of the day on Friday, explained my situation and told her I needed it by 1PM the next day. She told me that she would be happy to help me out and that I could come in earlier if it would be more convenient for me. True to her word everything was ready at noon like it was brand new. I would recommend this place to anyone. read more

First thing I noticed was that there are no signs indicating cost of services. Second thing...a proper ticket wasn't written up. Third thing...I took it in on a Thursday. Items weren't ready until Tuesday even though Monday was agreed upon. Last thing...the cost was pricey. You can find better for less all around Las Vegas. read more

called for a price quote on a bed spread. $18!!!!!! (not dry cleaned just simple wash & dry). they are cra-zy!

Stay away from this place!!! I tried this cleaners out for the first time because they offer same day service. They don't have their prices posted anywhere in the store for the public to see, and when the woman wrote the receipt for my items there wasn't a price at the bottom. I was also told that my clothes would be ready by 4pm. I arrived at 4:20 and my clothes weren't ready, and on top of that the woman tried to charge me $65 for 2 jackets, and 5 pants, and 1 button repair. An argument ensued and I ended up paying $50 because I didn't have the time or patience to sit there and argue with the woman any further. This is a shady business and I should've known better, but when I called ahead and talked to the woman she seemed nice. So readers...go there at your own risk. Since it's located right off of the Las Vegas strip I believe that they don't have their prices posted so that they can take advantage of unsuspecting tourists. I'm a local, and every dry cleaners that I've been to in this city has their prices posted on the window or inside the store. Also the cleaning done to my pants wasn't good, because I had white marks on my black work slacks. read more